Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"User friendly mail services"
5/5
What do you like best about NeoCertified Secure Email?

simple to use with great follow up notifications Review collected by and hosted on G2.com.

What do you dislike about NeoCertified Secure Email?

I don't dislike anything. I have yet encountered any downside. Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Verified User in Human Resources
Small-Business (50 or fewer emp.)
"NeoCertified review, by Work & Well"
4.5/5
What do you like best about NeoCertified Secure Email?

Ease of use. Being on your Outlook headed makes it very simple. Review collected by and hosted on G2.com.

What do you dislike about NeoCertified Secure Email?

Hard to think of anything. but i suppose that sometimes you can click the the neocertified send button when you wanted to send a standard email. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"An excellent choice for your encryption services"
5/5
What do you like best about NeoCertified Secure Email?

The ease of submission, and knowing our information is protected. Review collected by and hosted on G2.com.

What do you dislike about NeoCertified Secure Email?

No true concerns. Every now and then we have been told that the receiving end is unable to open data sent. Typically this is user error. Review collected by and hosted on G2.com.

Amanda H.
AH
Amanda H.
IT Specialist
Small-Business (50 or fewer emp.)
"Neo-Certified is simple and easy to use"
4/5
What do you like best about NeoCertified Secure Email?

I receive an email with a link in my inbox notifying me that I have a new message waiting. Follow the link, login and have instant access to the messages. Tracks sent items as well. Review collected by and hosted on G2.com.

What do you dislike about NeoCertified Secure Email?

Would like for it to be able to integrate with our GroupWise client. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Affordable Encrypted Email Service"
4/5
What do you like best about NeoCertified Secure Email?

The price is affordable. Service is good. Review collected by and hosted on G2.com.

What do you dislike about NeoCertified Secure Email?

Recipients have trouble opening emails.. Review collected by and hosted on G2.com.

Jim S.
JS
Jim S.
Small-Business (50 or fewer emp.)
"NeoCertified Secure Email is exceptional"
5/5
What do you like best about NeoCertified Secure Email?

NeoCertified seamlessly integrated with my website to allow client to securely upload personal and or confidential information. The product is very easy for my clients to use. My goal was to provide a mechanism for client to upload their data securely and NeoCertified does not disappoint on this feature. Review collected by and hosted on G2.com.

What do you dislike about NeoCertified Secure Email?

I have no complaints about this product. Review collected by and hosted on G2.com.

Frank F.
FF
Frank F.
Agency Owner
Small-Business (50 or fewer emp.)
"Great service. A must have tool to protect yours and your client's personal information."
5/5
What do you like best about NeoCertified Secure Email?

Easy to install and even easier to use. Works perfectly with Outlook. Review collected by and hosted on G2.com.

What do you dislike about NeoCertified Secure Email?

Nothing. I've used the service for several months and have no complaints. Review collected by and hosted on G2.com.

Carlos P.
CP
Carlos P.
Clinical Psychologist
Small-Business (50 or fewer emp.)
"excellent service"
5/5
What do you like best about NeoCertified Secure Email?

Their customer service is superb. They are very friendly and attend to the issue immediately, although we only had one issue to solve. It is easy for our customers to handle the system. Review collected by and hosted on G2.com.

What do you dislike about NeoCertified Secure Email?

I would love to see that the system transfer all users emails. Review collected by and hosted on G2.com.

Connie M.
CM
Connie M.
Business Owner
Small-Business (50 or fewer emp.)
"Owner"
5/5
What do you like best about NeoCertified Secure Email?

Security. Cost for small business. Customer service extremely responsive, courteous, and knowledgable. Able to personalize with company logo and ease of use. Email tracking. Review collected by and hosted on G2.com.

What do you dislike about NeoCertified Secure Email?

No downside to using NeoCertified. No dislikes. Review collected by and hosted on G2.com.

Eric W.
EW
Eric W.
President
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"We only use/recommend NeoCertified."
5/5
What do you like best about NeoCertified Secure Email?

Easy to get setup.

Integrates well with Outlook.

You compose an email as usual and simply click the "Send Encrypted" button instead of the normal Send button. Doesn't get any easier than that. Review collected by and hosted on G2.com.

What do you dislike about NeoCertified Secure Email?

Can't really think of anything. I guess that if the recipient of the email doesn't have a NeoCertified account they sometimes get confused as to what they need to do. Even though it tells them to create a free account in order to access the secure email. I think people just don't read is the problem. Review collected by and hosted on G2.com.