--- title: Neo Software Reviews meta\_title: 'Neo Software Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 17 reviews by the users' company size, role or industry to find out how Neo Software works for a business like yours. aggregate\_rating: rating\_value: 3.6 review\_count: 17 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Veterinary url: https://www.g2.com/categories/veterinary --- # Neo Software Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Neo Software but has limited features. Are you part of the Neo Software team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Brilliantly simple veterinary software with the flexibility of the cloud. Neo is built for efficient practice management, giving you the tools to manage your business, stay on top of daily operations, and do it all with ease – so the focus is always on your patients. * * * Seller [IDEXX Laboratories](https://www.g2.com/sellers/idexx-laboratories-4ceb70be-b24a-4466-9073-38921d96be4a) Discussions [Neo Software Community](https://www.g2.com/products/neo-software/discuss) Overview by Amanda Massey Show More ## Pricing Pricing provided by Neo Software. ### Base Price Starting at $290.00 3 Users Per Month [ View More Pricing Information ](https://www.g2.com/products/neo-software/pricing) ## Top-Rated Alternatives [ ![Covetrus Pulse](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Covetrus Pulse") Covetrus Pulse 4/5(406) ](https://www.g2.com/products/covetrus-pulse/reviews) [ ![Weave](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ ![ezyVet](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ezyVet") ezyVet 3.9/5(29) ](https://www.g2.com/products/ezyvet/reviews) [ View All Alternatives ](https://www.g2.com/products/neo-software/competitors/alternatives) ## User Insights Average based on 17 real user reviews. Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Verified User in Veterinary](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Veterinary") UV Verified User in Veterinary Small-Business (50 or fewer emp.) 4/21/2020 "This platform did not work for our clinic" 1/5 What do you like best about Neo Software? We are no longer using this platform. I do not remember any features that I liked about it unfortunately. We switched to it shortly after it came out because it was a cloud based system, however that ended up being the only feature that worked in our favor. It was a very basic platform and may work well for smaller clinics, but did not work for ours. Review collected by and hosted on G2.com. What do you dislike about Neo Software? We did not like anything about this program. When we used it, it was not able to do the majority of the things we needed it to. The platform was very new and was way too basic for our progressive clinic. Previously we had Avimark for 10+ years. That program was great, but was not cloud based at the time. We tried Neo for ~6 months. IT was a drastic step backwards for us so we then switched to another program that we still use today. Neo may have updated many of its features by now. Review collected by and hosted on G2.com. Recommendations to others considering Neo Software: I do not know how they have changed over the past 3-4 years. I would assume they have made updates. Review collected by and hosted on G2.com. What problems is Neo Software solving and how is that benefiting you? We were not able to solve any problems with Neo. It was not a good fit for us. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Veterinary](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Veterinary") UV Verified User in Veterinary Small-Business (50 or fewer emp.) 3/16/2019 "Not great at all" 1/5 What do you like best about Neo Software? the outlook is pretty and you can leave yourself a chore/note list Review collected by and hosted on G2.com. What do you dislike about Neo Software? when you look at a patient you can't easily look up if they have appointments scheduled, search to see if they have had a certain medication or treatment, generally I disliked this software the most out of all the ones I have used. Review collected by and hosted on G2.com. Recommendations to others considering Neo Software: use tutorials Review collected by and hosted on G2.com. What problems is Neo Software solving and how is that benefiting you? I don't see many benefits. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Veterinary](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Veterinary") UV Verified User in Veterinary Small-Business (50 or fewer emp.) 2/11/2018 "A disappointing experience with a software that had a lot of potential." 1/5 What do you like best about Neo Software? The software is cloud based, making it accessible from any computer. The program itself is very simplified, making it easy to learn and use. Review collected by and hosted on G2.com. What do you dislike about Neo Software? The software was over simplified. I can see how this program would be great for a small practice with one doctor and limited staff, but for a busy practice, it created more problems than it was worth. One of the worst features was that only one person could enter information in a consultation at one time. This wouldn't be as big of an issue if the program only allowed one person into the consultation at a time. Instead, multiple people can get into the consultation, but only one person's entries are saved, completely erasing the other's without warning. The inventory system is a mess. It is nearly impossible to truly track products coming into and out of the building. Once again, this is more difficult on a busier practice that has a lot of inventory. There is no payment system integrated with the software, meaning that payment must be taken with a separate program, leaving room for errors when entering payment. Review collected by and hosted on G2.com. Recommendations to others considering Neo Software: I would recommend NEO to a small veterinary practice. If you are a larger, multi-doctor practice, then this product may cause more frustration than it is worth. After a little over 1 year of use, we have decided to use a different software that better suits a busier practice. Review collected by and hosted on G2.com. What problems is Neo Software solving and how is that benefiting you? NEO provides the benefit of being Cloud based, meaning that it can be accessed by any device with internet, WiFi, or data plan. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ## Questions about Neo Software? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Neo Software ](https://www.g2.com/products/neo-software/discussions/new) GU Guest User What is Neo Software used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-neo-software-used-for) [ View all Discussions ](https://www.g2.com/products/neo-software/discuss) ## Pricing Options Pricing provided by Neo Software. ### Base Price Starting at $290.00 3 Users Per Month [ View More Pricing Information ](https://www.g2.com/products/neo-software/pricing) Neo Software Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6f755362c531f4ee602375f680053175/cornerstone-practice-management.png "Product Avatar Image") Cornerstone Practice... 3.8/5(63) [ Compare Now ](https://www.g2.com/compare/cornerstone-practice-management-vs-neo-software) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1a683445cd02d5c812d5d9fb52fc1f0f/ezyvet.png "Product Avatar Image") ezyVet 3.9/5(29) [ Compare Now ](https://www.g2.com/compare/neo-software-vs-ezyvet) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_23ac65ea7be1f5fbca3bb82f69ff6a84/covetrus-pulse.png "Product Avatar Image") Covetrus Pulse 4/5(406) [ Compare Now ](https://www.g2.com/compare/covetrus-pulse-vs-neo-software) ##### Categories on G2 [Veterinary Practice Management](https://www.g2.com/categories/veterinary-practice-management) ##### Explore More [Which admissions and enrollment management systems are most trusted by education IT directors based on user reviews?](https://www.g2.com/discussions/which-admissions-and-enrollment-management-systems-are-most-trusted-by-education-it-directors-based-on-user-reviews)[Which field sales software hiring platforms automate interview scheduling and reduce manager time on recruiting?](https://www.g2.com/discussions/which-field-sales-software-hiring-platforms-automate-interview-scheduling-and-reduce-manager-time-on-recruiting)[Which property restoration management platforms are most trusted by restoration company owners based on user reviews?](https://www.g2.com/discussions/which-property-restoration-management-platforms-are-most-trusted-by-restoration-company-owners-based-on-user-reviews) [Top-rated KB platforms for large contact centers](https://www.g2.com/discussions/top-rated-kb-platforms-for-large-contact-centers)[What cloud security monitoring tools are the quickest to spot misconfiguration and compliance issues without your team spending hours manually triaging alerts?](https://www.g2.com/discussions/what-cloud-security-monitoring-tools-are-the-quickest-to-spot-misconfiguration-and-compliance-issues-without-your-team-spending-hours-manually-triaging-alerts)[What are the best platforms for managing digital brand guidelines?](https://www.g2.com/discussions/what-are-the-best-platforms-for-managing-digital-brand-guidelines) [Show MoreShow Less](javascript:void(0);)