# Best Data Center Infrastructure Management Tools

  *By [Shalaka Joshi](https://research.g2.com/insights/author/shalaka-joshi)*

   Data center infrastructure management (DCIM) software is used to manage, organize, and monitor the components of a data center. DCIM tools serve various purposes, such as asset management, performance monitoring, and hardware maintenance. Another key component of DCIM technology is the management and documentation of data related to a data center.

DCIM solutions help companies manage assets such as switches and rack servers effectively. In addition, these solutions can also look after energy management by tracking power consumption at various levels. IT operations teams usually use DCIM software to monitor and manage data center resources.

Although these tools may integrate with data center networking solutions, they are more geared toward on-premise infrastructure management rather than data center connectivity. DCIM solutions are widely used across industries, including IT, finance, healthcare, and telecommunications. They are particularly valuable for organizations with complex data center environments that require efficient resource management, capacity planning, and energy optimization.

To qualify for inclusion in the Data Center Infrastructure Management (DCIM) category, a product must:

- Facilitate asset management through real-time power and environmental monitoring along with reporting of servers, switches, storage devices, and network equipment
- Enable energy management through predictive capacity planning for power, cooling, and space by tracking power consumption and providing recommendations for energy efficiency, like optimizing workloads
- Ensure maximum uptime and availability
- Possess the ability to perform "what-if" scenario simulations, like failover and device migration, to forecast future resource needs and mitigate risk
- Offer a centralized database for logging, tracking, and visualizing physical and virtual IT assets with detailed dependency mapping, including physical network port-to-port connectivity and power path mapping





## Category Overview

**Total Products under this Category:** 66


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,600+ Authentic Reviews
- 66+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Best Data Center Infrastructure Management (DCIM) Software At A Glance

- **Leader:** [VMware vSphere Foundation](https://www.g2.com/products/vmware-vsphere-foundation/reviews)
- **Highest Performer:** [Device42, A Freshworks Company](https://www.g2.com/products/device42-a-freshworks-company/reviews)
- **Easiest to Use:** [ManageEngine OpManager](https://www.g2.com/products/manageengine-opmanager/reviews)
- **Top Trending:** [Modius OpenData](https://www.g2.com/products/modius-opendata/reviews)
- **Best Free Software:** [Faddom](https://www.g2.com/products/faddom/reviews)


---

**Sponsored**

### ManageEngine OpManager

ManageEngine OpManager offers unified network performance monitoring and fault management for your entire IT infrastructure. It provides real-time insights into the health and availability of all devices, servers, and applications, enabling quick troubleshooting and ensuring continuous network uptime.



[Visit company website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1298&secure%5Bdisplayable_resource_id%5D=1298&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1298&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=17351&secure%5Bresource_id%5D=1298&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fdata-center-infrastructure-management-dcim&secure%5Btoken%5D=afe5b12625592e45061f9aad612db96351c17ebe8c6438451b81b3e0bddc784d&secure%5Burl%5D=https%3A%2F%2Fwww.manageengine.com%2Fnetwork-monitoring%2Fdata-center-infrastructure-management-dcim.html%3Futm_source%3Dg2%26utm_medium%3Dcpc&secure%5Burl_type%5D=custom_url)

---

## Top-Rated Products (Ranked by G2 Score)
  ### 1. [VMware vSphere Foundation](https://www.g2.com/products/vmware-vsphere-foundation/reviews)
  VMware vSphere Foundation is the enterprise workload engine built to optimize the IT infrastructure for organizations of all sizes by boosting operational efficiency, supercharging workload performance, elevating security, and accelerating innovation. It delivers intelligent operations management, purpose-built to enable the best performance, availability and efficiency from your infrastructure, while providing comprehensive visibility and analytics in one place.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 23

**User Satisfaction Scores:**

- **Server Performance:** 8.3/10 (Category avg: 8.2/10)
- **Space Planning:** 0.0/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.3/10 (Category avg: 8.4/10)
- **Energy Consumption:** 6.7/10 (Category avg: 7.9/10)


**Seller Details:**

- **Seller:** [Broadcom](https://www.g2.com/sellers/broadcom-ab3091cd-4724-46a8-ac89-219d6bc8e166)
- **Company Website:** https://www.broadcom.com/
- **Year Founded:** 1991
- **HQ Location:** San Jose, CA
- **Twitter:** @broadcom (63,117 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/broadcom/ (55,707 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 52% Enterprise, 30% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (8 reviews)
- Features (4 reviews)
- Customization (3 reviews)
- Deployment Ease (3 reviews)
- Easy Setup (3 reviews)

**Cons:**

- Expensive (6 reviews)
- Learning Difficulty (2 reviews)
- Limited Functionality (2 reviews)
- Networking Issues (2 reviews)
- Scaling Issues (2 reviews)

  ### 2. [ManageEngine OpManager](https://www.g2.com/products/manageengine-opmanager/reviews)
  ManageEngine OpManager offers unified network performance monitoring and fault management for your entire IT infrastructure. It provides real-time insights into the health and availability of all devices, servers, and applications, enabling quick troubleshooting and ensuring continuous network uptime.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 177

**User Satisfaction Scores:**

- **Server Performance:** 9.3/10 (Category avg: 8.2/10)
- **Space Planning:** 8.3/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.4/10)
- **Energy Consumption:** 8.2/10 (Category avg: 7.9/10)


**Seller Details:**

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho (137,251 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,531 employees on LinkedIn®)
- **Phone:** +1 (888) 900-9646 

**Reviewer Demographics:**
  - **Who Uses This:** IT Manager, Network Administrator
  - **Top Industries:** Information Technology and Services, Financial Services
  - **Company Size:** 57% Mid-Market, 32% Enterprise


#### Pros & Cons

**Pros:**

- Monitoring (44 reviews)
- Real-time Monitoring (34 reviews)
- Ease of Use (33 reviews)
- User Interface (27 reviews)
- Comprehensive Monitoring (25 reviews)

**Cons:**

- Complexity (14 reviews)
- Complex Configuration (13 reviews)
- Complex Setup (11 reviews)
- Missing Features (11 reviews)
- Difficult Configuration (9 reviews)

  ### 3. [Microsoft System Center](https://www.g2.com/products/microsoft-system-center/reviews)
  Microsoft System Center helps customers realize the benefits of the Microsoft Cloud Platform by delivering unified management. Experience fast time-to-value with out-of-the-box monitoring, provisioning, configuration, automation, protection and self-service.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 547

**User Satisfaction Scores:**

- **Server Performance:** 8.8/10 (Category avg: 8.2/10)
- **Space Planning:** 8.1/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.0/10 (Category avg: 8.4/10)
- **Energy Consumption:** 8.3/10 (Category avg: 7.9/10)


**Seller Details:**

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft (13,105,844 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (227,697 employees on LinkedIn®)
- **Ownership:** MSFT

**Reviewer Demographics:**
  - **Who Uses This:** IT Manager, System Administrator
  - **Top Industries:** Information Technology and Services, Education Management
  - **Company Size:** 46% Enterprise, 34% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (4 reviews)
- All-in-One Solution (1 reviews)
- Automation (1 reviews)
- Centralized Management (1 reviews)
- Customization (1 reviews)

**Cons:**

- Expensive (3 reviews)
- Pricing Issues (3 reviews)
- Inaccurate Information (2 reviews)
- Missing Features (2 reviews)
- Performance Issues (2 reviews)

  ### 4. [Faddom](https://www.g2.com/products/faddom/reviews)
  Faddom provides IT and cyber teams with complete, real-time visibility into their hybrid infrastructure through agentless Application Dependency Mapping (ADM). With automated discovery and continuous mapping, organizations get precise, actionable insights into servers, applications, and interdependencies in under 60 minutes. Accurate, live documentation enables efficient change management, migration planning, stronger cybersecurity, compliance, and cost optimization. Built for speed, accuracy, and security, Faddom reduces complexity and risks while giving IT teams full command of their infrastructure. Deploy fast. Scale effortlessly. Own your topology.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 103

**User Satisfaction Scores:**

- **Server Performance:** 7.9/10 (Category avg: 8.2/10)
- **Space Planning:** 5.8/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.4/10)
- **Energy Consumption:** 5.6/10 (Category avg: 7.9/10)


**Seller Details:**

- **Seller:** [Faddom](https://www.g2.com/sellers/faddom)
- **Company Website:** https://faddom.com/
- **Year Founded:** 2022
- **HQ Location:** Tel Aviv
- **Twitter:** @faddommapping (54 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/getfaddom/ (65 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Hospital & Health Care
  - **Company Size:** 45% Enterprise, 40% Mid-Market


#### Pros & Cons

**Pros:**

- Features (15 reviews)
- Tracking (14 reviews)
- Customer Support (13 reviews)
- Ease of Use (13 reviews)
- Integrations (10 reviews)

**Cons:**

- Learning Difficulty (4 reviews)
- Limited Features (4 reviews)
- Cost (3 reviews)
- Integration Issues (3 reviews)
- Learning Curve (3 reviews)

  ### 5. [Nlyte](https://www.g2.com/products/nlyte/reviews)
  Nlyte is a sophisticated Data Center Infrastructure Management (DCIM) solution designed to assist organizations in effectively managing their data center environments. This software addresses the complexities of data center operations by automating the management of assets, resources, processes, and personnel throughout the entire lifecycle of compute infrastructure. Nlyte stands out in the market as a highly customizable and scalable platform, ensuring that it can adapt to the evolving needs of businesses as technology progresses. Targeted primarily at IT professionals and data center managers, Nlyte caters to organizations that require a robust tool for managing their hybrid digital infrastructures. The software is particularly beneficial for enterprises that are navigating the complexities of both on-premises and cloud environments. By providing a comprehensive view of all data center operations, Nlyte enables users to optimize resource allocation, improve operational efficiency, and enhance overall performance. This makes it an essential tool for organizations looking to streamline their data center management processes. One of the key features of Nlyte is its open, protocol, and vendor-agnostic platform, which facilitates seamless integration with a variety of best-in-breed tools. This flexibility allows organizations to maintain their existing systems while enhancing their capabilities with Nlyte's advanced functionalities. Additionally, the software's customizable nature means that it can be tailored to meet the specific requirements of different organizations, ensuring that users can implement solutions that align with their unique operational needs. Nlyte also emphasizes innovation driven by customer feedback, which has led to the development of features that support the management of hybrid cloud environments. As technology continues to evolve, Nlyte remains committed to providing solutions that help organizations adapt to changes in their infrastructure. This forward-thinking approach not only enhances the software's relevance in a rapidly changing landscape but also empowers users to effectively manage their compute infrastructure in a way that aligns with their strategic goals. In summary, Nlyte DCIM is a comprehensive solution that addresses the intricate demands of data center management. With its focus on automation, customization, and integration, Nlyte equips organizations with the tools necessary to optimize their operations and adapt to the complexities of modern hybrid infrastructures.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 50

**User Satisfaction Scores:**

- **Server Performance:** 8.6/10 (Category avg: 8.2/10)
- **Space Planning:** 9.5/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.4/10)
- **Energy Consumption:** 8.6/10 (Category avg: 7.9/10)


**Seller Details:**

- **Seller:** [Nlyte](https://www.g2.com/sellers/nlyte)
- **Company Website:** https://www.nlyte.com/
- **Year Founded:** 2003
- **HQ Location:** Kennesaw, Georgia
- **Twitter:** @nlyte (1,955 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/552631/ (109 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Financial Services
  - **Company Size:** 63% Enterprise, 25% Mid-Market


#### Pros & Cons

**Pros:**

- Automation (5 reviews)
- Ease of Use (5 reviews)
- Asset Management (3 reviews)
- Efficiency Optimization (3 reviews)
- User Interface (3 reviews)

**Cons:**

- Complexity (4 reviews)
- Setup Difficulty (4 reviews)
- Learning Curve (3 reviews)
- Poor Customer Support (3 reviews)
- Expensive (2 reviews)

  ### 6. [Modius OpenData](https://www.g2.com/products/modius-opendata/reviews)
  OpenData® is a comprehensive software solution designed to assist organizations in managing the availability, capacity, and efficiency of their critical facilities. As a flagship product from Modius®, OpenData® specializes in Data Center Infrastructure Management (DCIM), offering users a robust platform to monitor and optimize the performance of mission-critical infrastructure. This solution facilitates the seamless integration of various devices, ensuring that all components of a facility operate in harmony. The primary audience for OpenData® includes IT managers, facility operators, and data center administrators who are responsible for maintaining the reliability and efficiency of critical infrastructure. These professionals often navigate complex environments that encompass a variety of hardware and software systems. OpenData® addresses these challenges by providing a centralized solution that consolidates data from multiple sources, allowing users to gain valuable insights into their operations. This capability is particularly beneficial for organizations that require real-time monitoring and analytics to make informed decisions regarding their infrastructure. What distinguishes OpenData® in the DCIM landscape is its integrated features that enhance user experience and operational efficiency. The software boasts advanced analytics capabilities, customizable dashboards, and graphical views that present data in an easily digestible format. This "single pane of glass" approach enables users to visualize the performance of their facilities at a glance, facilitating the quick identification of issues and trends. By offering a holistic view of the infrastructure, OpenData® empowers users to proactively manage resources, optimize capacity, and improve overall efficiency. A significant advantage of OpenData® is its ability to streamline operations by integrating disparate devices into a cohesive management framework. This integration minimizes the complexity often associated with monitoring multiple systems, allowing users to concentrate on strategic initiatives rather than being overwhelmed by operational details. Furthermore, the software's built-in analytics tools enable users to identify patterns and anomalies in their data, leading to more informed decision-making and enhanced performance management. OpenData® serves as a powerful solution for organizations aiming to enhance the management of their critical facilities. By combining advanced DCIM capabilities with user-friendly features, it provides a valuable resource for optimizing infrastructure performance and ensuring the reliability of mission-critical operations. This comprehensive approach not only supports operational excellence but also fosters a culture of continuous improvement within organizations.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 23

**User Satisfaction Scores:**

- **Server Performance:** 7.6/10 (Category avg: 8.2/10)
- **Space Planning:** 7.1/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.0/10 (Category avg: 8.4/10)
- **Energy Consumption:** 9.3/10 (Category avg: 7.9/10)


**Seller Details:**

- **Seller:** [Modius](https://www.g2.com/sellers/modius)
- **Company Website:** https://modius.com/
- **Year Founded:** 2004
- **HQ Location:** San Francisco, CA
- **Twitter:** @modiussoftware (80 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/modius/ (48 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Facilities Services
  - **Company Size:** 43% Mid-Market, 22% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (11 reviews)
- Integrations (6 reviews)
- Setup Ease (6 reviews)
- Intuitive (4 reviews)
- Customer Support (3 reviews)

**Cons:**

- Slow Loading (4 reviews)
- Insufficient Information (3 reviews)
- Complex Configuration (2 reviews)
- Learning Curve (2 reviews)
- Poor Interface Design (2 reviews)

  ### 7. [IBM Turbonomic](https://www.g2.com/products/ibm-turbonomic/reviews)
  IBM Turbonomic is a real-time application resource management platform designed to help users optimize and manage resources across hybrid and multi-cloud environments. This innovative solution continuously analyzes application performance and resource utilization, automating critical resourcing decisions to ensure optimal application performance while minimizing costs associated with cloud and infrastructure resources. IBM Turbonomic addresses the challenges of managing complex, dynamic environments. As organizations increasingly adopt hybrid and multi-cloud strategies, the need for effective resource management becomes paramount. Turbonomic provides a comprehensive approach to performance management by analyzing the entire technology stack, identifying inefficiencies, and uncovering dependencies that can impact application performance. This proactive management capability allows organizations to maintain high service levels while controlling costs. One of the key features of IBM Turbonomic is its ability to continuously adjust application resources in real time. By monitoring resource utilization and application performance, Turbonomic prevents performance degradation and overprovisioning. This dynamic adjustment ensures that applications receive the necessary resources when needed, which is crucial for maintaining optimal performance levels. Additionally, the platform automates resource decisions such as scaling and placement, allowing organizations to focus on strategic initiatives rather than manual resource management tasks. Turbonomic customers report an average 33% reduction in cloud and infrastructure waste without impacting application performance, and return-on-investment of 471% over three years. IBM Turbonomic is also available on AWS Marketplace. By leveraging Turbonomic, businesses can ensure that their applications run smoothly, resources are utilized effectively, and costs are kept in check, all while maintaining a focus on innovation and growth. For further information, please visit www.ibm.com/products/turbonomic


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 287

**User Satisfaction Scores:**

- **Server Performance:** 9.0/10 (Category avg: 8.2/10)
- **Space Planning:** 8.9/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.9/10 (Category avg: 8.4/10)
- **Energy Consumption:** 8.8/10 (Category avg: 7.9/10)


**Seller Details:**

- **Seller:** [IBM](https://www.g2.com/sellers/ibm)
- **Company Website:** https://www.ibm.com/us-en
- **Year Founded:** 1911
- **HQ Location:** Armonk, NY
- **Twitter:** @IBM (709,023 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (324,553 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, System Engineer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 42% Enterprise, 32% Mid-Market


#### Pros & Cons

**Pros:**

- Cost Optimization (41 reviews)
- Ease of Use (39 reviews)
- Automation (38 reviews)
- Performance (31 reviews)
- Real-time Monitoring (29 reviews)

**Cons:**

- Complexity (32 reviews)
- Learning Curve (30 reviews)
- Complex Configuration (26 reviews)
- Difficult Learning (25 reviews)
- Difficult Setup (25 reviews)

  ### 8. [Nvidia Virtual GPU](https://www.g2.com/products/nvidia-virtual-gpu/reviews)
  NVIDIA virtual GPU (vGPU) technology uses the power of NVIDIA GPUs and NVIDIA virtual GPU software products to accelerate every virtual workflow—from AI to virtual desktop infrastructure (VDI). By making GPU performance possible for every virtual machine (VM), vGPU technology enables users to work more efficiently and productively. In a VDI environment powered by NVIDIA virtual GPU, the NVIDIA virtual GPU software is installed at the virtualization layer along with the hypervisor. The NVIDIA virtual GPU software creates virtual GPUs that enable every virtual machine (VM) to share a physical GPU installed on the server or allocate multiple GPUs to a single VM to power the most demanding workloads. The NVIDIA virtualization software includes a driver for every VM. NVIDIA Quadro® Virtual Data Center Workstation (Quadro vDWS) includes, for example, the powerful Quadro driver. Because work that was typically done by the CPU is offloaded to the GPU, the user has a much better experience, and demanding engineering and creative applications can be supported in a virtualized and cloud environment.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 34

**User Satisfaction Scores:**

- **Server Performance:** 9.4/10 (Category avg: 8.2/10)
- **Space Planning:** 7.2/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.1/10 (Category avg: 8.4/10)
- **Energy Consumption:** 7.8/10 (Category avg: 7.9/10)


**Seller Details:**

- **Seller:** [NVIDIA](https://www.g2.com/sellers/nvidia)
- **Year Founded:** 1993
- **HQ Location:** Santa Clara, CA
- **Twitter:** @nvidia (2,479,137 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3608/ (46,612 employees on LinkedIn®)
- **Ownership:** NVDA

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 37% Mid-Market, 37% Small-Business


  ### 9. [StruxureWare](https://www.g2.com/products/struxureware/reviews)
  Integrated data center infrastructure management software, metering, environmental monitoring and security solutions for power, cooling and IT room.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 12

**User Satisfaction Scores:**

- **Server Performance:** 6.1/10 (Category avg: 8.2/10)
- **Space Planning:** 6.7/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.6/10 (Category avg: 8.4/10)
- **Energy Consumption:** 7.8/10 (Category avg: 7.9/10)


**Seller Details:**

- **Seller:** [Schneider Electric](https://www.g2.com/sellers/schneider-electric)
- **Year Founded:** 1836
- **HQ Location:** Rueil Malmaison, Paris
- **Twitter:** @SchneiderSftwre (3,699 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/schneider-electric/ (86,768 employees on LinkedIn®)
- **Ownership:** EPA: SU.PA

**Reviewer Demographics:**
  - **Company Size:** 67% Mid-Market, 25% Small-Business


  ### 10. [BMC AMI Ops](https://www.g2.com/products/bmc-ami-ops/reviews)
  BMC AMI Ops is an AI-driven mainframe operations management solution for IBM Z environments. It helps enterprises monitor, automate, and optimize the performance and availability of mission-critical systems while reducing operational complexity and manual effort. BMC AMI Ops uses real-time monitoring, intelligent automation, and predictive analytics to detect issues early, prioritize actions, and resolve problems faster across z/OS, Db2, IMS, and supporting infrastructure. The solution enables operations teams to shift from reactive monitoring to proactive, service-focused operations. Key capabilities include: - Real-time and predictive monitoring of mainframe workloads and resources - Intelligent automation to reduce manual intervention and operator dependency - Root cause analysis and anomaly detection to accelerate problem resolution - Service-level visibility aligned to business outcomes - On-premises execution that keeps operational data on the mainframe By modernizing mainframe operations with AI and automation, BMC AMI Ops helps organizations improve system reliability, reduce downtime, and operate IBM Z environments more efficiently at scale.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 25

**User Satisfaction Scores:**

- **Quality of Support:** 8.3/10 (Category avg: 8.4/10)


**Seller Details:**

- **Seller:** [BMC Software](https://www.g2.com/sellers/bmc-software)
- **Year Founded:** 1980
- **HQ Location:** Houston, TX
- **Twitter:** @BMCSoftware (48,048 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1597/ (9,008 employees on LinkedIn®)
- **Phone:** 713 918 8800

**Reviewer Demographics:**
  - **Top Industries:** Banking
  - **Company Size:** 62% Enterprise, 27% Small-Business


  ### 11. [Cisco Nexus Dashboard](https://www.g2.com/products/cisco-nexus-dashboard/reviews)
  Cisco Nexus Dashboard is a unified automation and operations platform designed to simplify the management of data center networks. By integrating configuration, operation, and analysis services into a single interface, it enables IT operations teams to efficiently oversee the entire infrastructure lifecycle—from initial setup and capacity planning to ongoing management and troubleshooting. This consolidation eliminates the need for multiple tools and credentials, streamlining workflows and reducing operational complexity. Key Features and Functionality: - Single Sign-On : Facilitates seamless interaction between Cisco Nexus Dashboard and its hosted services, allowing operators to log in once and access various services and site controllers without repeated authentication. - Unified Operations Platform: Built on a modern microservices architecture, the platform supports horizontal scaling and co-hosts a comprehensive suite of day-2 operations applications, reducing the burden of software and hardware lifecycle maintenance. - Persona-Based Dashboard: Offers tailored views for administrators and operators. Administrators can manage platform infrastructure services, install and upgrade services, and set up common sites and services. Operators gain an aggregate view of site health, navigate to insights services, and implement policy changes across multiple sites, including public cloud environments. - Common Infrastructure Services: Provides essential services such as site onboarding, authentication domains, role-based access control , notification services, and API services, ensuring a cohesive and efficient operational environment. Primary Value and Problem Solved: Cisco Nexus Dashboard addresses the challenges of managing complex, diverse, and distributed network infrastructures by unifying disparate toolsets and experiences into a single, intuitive platform. This integration minimizes manual processes, reduces the potential for human error, and accelerates issue resolution through proactive insights and automation. By providing a centralized view and control over data center networks, it enhances operational efficiency, ensures network reliability, and supports the rapid provisioning of services to meet evolving business demands.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 11

**User Satisfaction Scores:**

- **Server Performance:** 9.2/10 (Category avg: 8.2/10)
- **Space Planning:** 9.4/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.4/10 (Category avg: 8.4/10)
- **Energy Consumption:** 8.8/10 (Category avg: 7.9/10)


**Seller Details:**

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco (721,388 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/cisco/ (95,742 employees on LinkedIn®)
- **Ownership:** NASDAQ:CSCO

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 64% Enterprise, 27% Small-Business


  ### 12. [Atlassian Data Center](https://www.g2.com/products/atlassian-data-center/reviews)
  Self-managed Atlassian products built for teams, optimized for scale


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 20

**User Satisfaction Scores:**

- **Server Performance:** 6.7/10 (Category avg: 8.2/10)
- **Space Planning:** 9.2/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.0/10 (Category avg: 8.4/10)
- **Energy Consumption:** 8.3/10 (Category avg: 7.9/10)


**Seller Details:**

- **Seller:** [Atlassian](https://www.g2.com/sellers/atlassian)
- **Year Founded:** 2002
- **HQ Location:** Sydney and San Francisco
- **Twitter:** @Atlassian (106,006 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/atlassian (21,797 employees on LinkedIn®)
- **Ownership:** NASDAQ:TEAM

**Reviewer Demographics:**
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 62% Mid-Market, 24% Small-Business


  ### 13. [Device42, A Freshworks Company](https://www.g2.com/products/device42-a-freshworks-company/reviews)
  With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid IT. With access to information that perfectly mirrors the reality of what is on the network, IT teams are able to run their operations more efficiently, solve problems faster, migrate and modernize with ease, and achieve compliance with flying colors. Device42 continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud, while intelligently grouping workloads by application affinities and other resource formats that provide a clear view of what is connected to the environment at any given time. As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 47

**User Satisfaction Scores:**

- **Server Performance:** 7.8/10 (Category avg: 8.2/10)
- **Space Planning:** 8.9/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.5/10 (Category avg: 8.4/10)
- **Energy Consumption:** 9.4/10 (Category avg: 7.9/10)


**Seller Details:**

- **Seller:** [Device42](https://www.g2.com/sellers/device42)
- **Year Founded:** 2010
- **HQ Location:** West Haven, CO
- **Twitter:** @device42 (1,688 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2345405/ (102 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 45% Enterprise, 35% Mid-Market


#### Pros & Cons

**Pros:**

- Asset Management (3 reviews)
- Ease of Use (1 reviews)
- Productivity Improvement (1 reviews)
- Solutions (1 reviews)
- Tracking (1 reviews)

**Cons:**

- Complexity (1 reviews)
- Latency Issues (1 reviews)
- Learning Curve (1 reviews)
- Navigation Issues (1 reviews)
- Performance Issues (1 reviews)

  ### 14. [Hyperview DCIM](https://www.g2.com/products/hyperview-dcim/reviews)
  Hyperview is the leading cloud-based Data Center Infrastructure Management (DCIM) platform, powered by AI to handle the needs of modern data centers. It’s designed to improve security, sustainability, and efficiency, helping you manage assets, cut energy use, reduce downtime, and boost performance. With an easy-to-use web interface, transparent pricing, and quick onboarding, Hyperview makes managing your data center simpler and hassle-free. You can start optimizing your operations in just minutes after signing up.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 20

**User Satisfaction Scores:**

- **Server Performance:** 9.3/10 (Category avg: 8.2/10)
- **Space Planning:** 9.0/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.8/10 (Category avg: 8.4/10)
- **Energy Consumption:** 8.9/10 (Category avg: 7.9/10)


**Seller Details:**

- **Seller:** [Hyperview](https://www.g2.com/sellers/hyperview)
- **Year Founded:** 2012
- **HQ Location:** Vancouver, BC
- **Twitter:** @HyperviewHQ (454 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2945891 (20 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 38% Mid-Market, 33% Enterprise


  ### 15. [DCImanager](https://www.g2.com/products/dcimanager/reviews)
  DCImanager - a platform for managing physical multivendor IT infrastructure DCImanager is a platform for managing servers as well as the entire hierarchy of physical server IT infrastructure from different vendors: ■ server rooms and data centers ■ racks ■ network equipment ■ power (PDU and UPS) Key features: ■ Managing servers at the physical layer ■ Management of server-related equipment (switches, PDUs, UPS) ■ Monitoring the physical state of equipment and servers IP management ■ VLAN management ■ Equipment and component inventory management Use a convenient, versatile and flexible tool to manage your data center or local server room IT infrastructure. Work with equipment from all popular manufacturers without additional software, and therefore without maintenance and support costs. Keep records of IT assets for their efficient use.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 11

**User Satisfaction Scores:**

- **Server Performance:** 8.9/10 (Category avg: 8.2/10)
- **Space Planning:** 10.0/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.8/10 (Category avg: 8.4/10)
- **Energy Consumption:** 10.0/10 (Category avg: 7.9/10)


**Seller Details:**

- **Seller:** [ISPsystem LTD](https://www.g2.com/sellers/ispsystem-ltd)
- **Year Founded:** 2004
- **HQ Location:** Cyprus
- **Twitter:** @ISPsystem (1,385 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2852518 (70 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 64% Small-Business, 36% Mid-Market


  ### 16. [Sunbird DCIM](https://www.g2.com/products/sunbird-dcim/reviews)
  Sunbird's DCIM is one of the few solutions on the market that focuses exclusively on two of the biggest and costliest challenges data center operators face: monitoring and operations. And unlike other DCIM providers, who offer overly complex, bloated and expensive software, Sunbird's solution is easy to deploy and use. It provides the ability to better manage assets, change and capacity; and also enables power monitoring, environmental monitoring and energy management.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 10

**User Satisfaction Scores:**

- **Server Performance:** 9.4/10 (Category avg: 8.2/10)
- **Space Planning:** 9.6/10 (Category avg: 8.4/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.4/10)
- **Energy Consumption:** 8.9/10 (Category avg: 7.9/10)


**Seller Details:**

- **Seller:** [Sunbird Technologies](https://www.g2.com/sellers/sunbird-technologies)
- **Year Founded:** 2015
- **HQ Location:** Piscataway, US
- **Twitter:** @SunbirdDCIM (534 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10033629 (188 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 58% Enterprise, 33% Mid-Market


  ### 17. [CNEX Labs](https://www.g2.com/products/cnex-labs/reviews)
  CNEX is a privately held start-up company founded in 2013 by semiconductor industry veterans in Silicon Valley, and funded by venture capital and strategic investments from Fortune 500 companies in storage and networking. CNEX is chartered to deliver innovative system solutions in the form of semiconductors and software. For its first product, CNEX teamed with NAND Flash manufacturers and customers to develop a revolutionary new NVMe PCIe SSD controller ASIC that supports LightNVM/Open-Channel operation, and includes native NVMoE I/O connectivity. CNEX SSD controllers deliver high-performance with low and predictable latency, and provide flexibility for software-defined-storage with host-based FTL, and Ethernet I/O for storage fabric scalability.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 12

**User Satisfaction Scores:**

- **Server Performance:** 9.3/10 (Category avg: 8.2/10)
- **Space Planning:** 9.3/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.2/10 (Category avg: 8.4/10)
- **Energy Consumption:** 9.0/10 (Category avg: 7.9/10)


**Seller Details:**

- **Seller:** [CNEX Labs](https://www.g2.com/sellers/cnex-labs)
- **Year Founded:** 2013
- **HQ Location:** San Jose, US
- **LinkedIn® Page:** https://www.linkedin.com/company/cnex-labs/ (53 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 58% Enterprise, 25% Mid-Market


  ### 18. [Cisco Application Centric Infrastructure (ACI)](https://www.g2.com/products/cisco-application-centric-infrastructure-aci/reviews)
  Cisco Application Centric Infrastructure (ACI) is a comprehensive networking solution designed to simplify, secure, and accelerate data center operations. By adopting an application-driven policy model, ACI enables organizations to automate network provisioning and management, ensuring consistent policies across both physical and virtual environments. This approach enhances agility, reduces complexity, and supports rapid application deployment. Key Features and Functionality: - Policy-Driven Automation: ACI utilizes a centralized policy model to automate network configurations, reducing manual tasks and minimizing errors. - Zero-Trust Security: The platform enforces strict security policies, ensuring that only authorized communications occur within the network, thereby enhancing overall security posture. - Multicloud Integration: ACI seamlessly integrates with multiple cloud environments, providing consistent networking and security policies across on-premises and cloud infrastructures. - Centralized Management: Through the Cisco Application Policy Infrastructure Controller (APIC), ACI offers a unified point of control for the entire network fabric, simplifying operations and troubleshooting. - Scalability: The solution supports scalable performance and multi-tenancy, accommodating the needs of growing organizations and diverse workloads. Primary Value and User Benefits: Cisco ACI addresses the challenges of modern data centers by providing a unified, policy-based architecture that simplifies network management and enhances security. By automating routine tasks and ensuring consistent policies, ACI reduces operational costs and accelerates application deployment. Its multicloud capabilities enable organizations to maintain a cohesive networking strategy across diverse environments, supporting business continuity and agility. Ultimately, ACI empowers IT teams to focus on innovation and strategic initiatives rather than routine network maintenance.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 20

**User Satisfaction Scores:**

- **Server Performance:** 7.5/10 (Category avg: 8.2/10)
- **Space Planning:** 8.3/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.2/10 (Category avg: 8.4/10)
- **Energy Consumption:** 7.1/10 (Category avg: 7.9/10)


**Seller Details:**

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco (721,388 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/cisco/ (95,742 employees on LinkedIn®)
- **Ownership:** NASDAQ:CSCO

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 52% Mid-Market, 30% Enterprise


#### Pros & Cons

**Pros:**

- Configuration Ease (1 reviews)
- Configuration Management (1 reviews)
- Integrations (1 reviews)


  ### 19. [openDCIM](https://www.g2.com/products/opendcim/reviews)
  openDCIM, a free, web based Data Center Infrastructure Management application. DCIM means many different things to many different people, and there is a multitude of commercial applications available. openDCIM does not contend to be a function by function replacement for commercial applications. Instead, openDCIM covers the majority of features needed by the developers - as is often the case of open source software. The software is released under the GPL v3 license, so you are welcome to take it, modify it, and share it with others, as long as you acknowledge where it came from


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 15

**User Satisfaction Scores:**

- **Server Performance:** 7.1/10 (Category avg: 8.2/10)
- **Space Planning:** 8.3/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.4/10)
- **Energy Consumption:** 7.5/10 (Category avg: 7.9/10)


**Seller Details:**

- **Seller:** [openDCIM](https://www.g2.com/sellers/opendcim)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 60% Mid-Market, 20% Enterprise


  ### 20. [NetZoom](https://www.g2.com/products/netzoom/reviews)
  Data Center professionals use NetZoom™ Enterprise to model, monitor, manage, access and control Physical, Virtual and Cloud IT Infrastructure, along with Facility Infrastructure to create the source of truth with an emphasis on capacity analysis and optimizing power, space and cooling to achieve increased server utilization, virtualization and power density to attain desired power usage effectiveness (PUE) and other optimization goals.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 14

**User Satisfaction Scores:**

- **Server Performance:** 8.8/10 (Category avg: 8.2/10)
- **Space Planning:** 8.8/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.1/10 (Category avg: 8.4/10)
- **Energy Consumption:** 5.8/10 (Category avg: 7.9/10)


**Seller Details:**

- **Seller:** [NetZoom](https://www.g2.com/sellers/netzoom)
- **Year Founded:** 1995
- **HQ Location:** Lisle, IL
- **Twitter:** @NetZoomInc (22 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/netzoom (13 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 36% Enterprise, 36% Mid-Market


  ### 21. [CenterOS DCIM Data Center Mgr](https://www.g2.com/products/centeros-dcim-data-center-mgr/reviews)
  CENTEROS DCIM provides Data Center Infrastructure Management Solutions for every size facility, from large data centers to small rack rooms and remote sites. Features include: - • Capacity Management Instantly view available capacity of racks, power, cooling, weight and network connections. • Real Time Monitoring Capture usage data from intelligent devices to monitor power, temperature and humidity. • Change Management Manage the flow of operational tasks such as the planning, installation and removal of equipment, connections and applications. • Asset Management Easily locate assets in the data center using advanced search. Results show physical location and detailed configuration information. • Impact Assessment & Analysis Evaluate the impact of failure or routine maintenance on your equipment, environment or customers. • Customer & Contact Management Find out who owns, repairs or is responsible for a piece of equipment or application.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 10

**User Satisfaction Scores:**

- **Server Performance:** 9.2/10 (Category avg: 8.2/10)
- **Space Planning:** 8.3/10 (Category avg: 8.4/10)
- **Quality of Support:** 7.9/10 (Category avg: 8.4/10)
- **Energy Consumption:** 8.3/10 (Category avg: 7.9/10)


**Seller Details:**

- **Seller:** [Centeros](https://www.g2.com/sellers/centeros)
- **Year Founded:** 2007
- **HQ Location:** Newmarket
- **Twitter:** @centeros (2 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/centeros-ltd/about/ (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 45% Small-Business, 45% Enterprise


  ### 22. [Visual Data Center](https://www.g2.com/products/visual-data-center/reviews)
  Visual Data Center combines data monitoring and management for facility, IT and security assets to provide a holistic view of the facility and a centralized software solution to manage these groups of assets.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 10

**User Satisfaction Scores:**

- **Server Performance:** 7.5/10 (Category avg: 8.2/10)
- **Space Planning:** 6.7/10 (Category avg: 8.4/10)
- **Quality of Support:** 7.1/10 (Category avg: 8.4/10)
- **Energy Consumption:** 8.3/10 (Category avg: 7.9/10)


**Seller Details:**

- **Seller:** [Optimumpathinc](https://www.g2.com/sellers/optimumpathinc)
- **HQ Location:** N/A
- **Twitter:** @eatoncorp (36,388 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 60% Enterprise, 20% Mid-Market


  ### 23. [Intel Data Center Manager](https://www.g2.com/products/intel-data-center-manager/reviews)
  Intel® Data Center Manager (Intel® DCM) is a software solution that collects and analyzes the real-time health, power, and thermals of a variety of devices in data centers helping you improve the efficiency and uptime.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 10

**User Satisfaction Scores:**

- **Server Performance:** 8.3/10 (Category avg: 8.2/10)
- **Space Planning:** 9.2/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.7/10 (Category avg: 8.4/10)
- **Energy Consumption:** 8.3/10 (Category avg: 7.9/10)


**Seller Details:**

- **Seller:** [Intel Corporation](https://www.g2.com/sellers/intel-corporation)
- **Year Founded:** 1968
- **HQ Location:** Santa Clara, CA
- **Twitter:** @intel (4,470,309 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1053/ (109,417 employees on LinkedIn®)
- **Ownership:** NASDAQ:INTC

**Reviewer Demographics:**
  - **Company Size:** 50% Mid-Market, 25% Small-Business


  ### 24. [Vertiv Environet](https://www.g2.com/products/vertiv-environet/reviews)
  For comprehensive and reliable data center management, come to Geist.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 9

**User Satisfaction Scores:**

- **Server Performance:** 8.1/10 (Category avg: 8.2/10)
- **Space Planning:** 8.3/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.0/10 (Category avg: 8.4/10)
- **Energy Consumption:** 8.6/10 (Category avg: 7.9/10)


**Seller Details:**

- **Seller:** [Geistglobal](https://www.g2.com/sellers/geistglobal)
- **Year Founded:** 1948
- **HQ Location:** Lincoln, US
- **Twitter:** @geistglobal (1,316 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/geist-global/ (56 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 45% Mid-Market, 27% Enterprise


  ### 25. [Intel Server Management Suite](https://www.g2.com/products/intel-server-management-suite/reviews)
  Intelligently monitor your servers with the Intel System Management Software. This software monitors, predicts, and alerts you to potential hardware failures before they happen. Take control of the server and other devices with secure access to any machine on the network using a virtual keyboard, video, mouse (KVM), and virtual media redirection with an Intel Remote Management Module. Get a single solution for power management across all devices in the data center with the Intel Data Center Manager. These solutions can help increase data center power and thermal management efficiency.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 10

**User Satisfaction Scores:**

- **Server Performance:** 10.0/10 (Category avg: 8.2/10)
- **Space Planning:** 8.3/10 (Category avg: 8.4/10)
- **Quality of Support:** 9.3/10 (Category avg: 8.4/10)
- **Energy Consumption:** 8.3/10 (Category avg: 7.9/10)


**Seller Details:**

- **Seller:** [Intel Corporation](https://www.g2.com/sellers/intel-corporation)
- **Year Founded:** 1968
- **HQ Location:** Santa Clara, CA
- **Twitter:** @intel (4,470,309 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1053/ (109,417 employees on LinkedIn®)
- **Ownership:** NASDAQ:INTC

**Reviewer Demographics:**
  - **Company Size:** 60% Mid-Market, 30% Small-Business




## Parent Category

[IT Infrastructure Software](https://www.g2.com/categories/it-infrastructure)



## Related Categories

- [Data Center Networking Solutions](https://www.g2.com/categories/data-center-networking)



---

## Buyer Guide

### What You Should Know About Data Center Infrastructure Management (DCIM) Software

### What is DCIM software?

Data center infrastructure management (DCIM) software manages all the different components of a data center. These tools are used for asset management, hardware monitoring, performance monitoring, and various other activities pertaining to the data center lifecycle. The DCIM software is the central governing force that ensures that the [data center design](https://www.g2.com/articles/data-center-design) is running smoothly.

The explosive growth of data and the demand for public cloud offerings have contributed to several new large data centers being planned or constructed across the globe. As data centers continue to grow in size, the complexity of managing operations increases exponentially. Every single asset or part of a data center needs to be managed and monitored, some of which include servers, storage solutions, and networking equipment. There is also peripheral equipment running simultaneously to ensure that the environment is well managed. These include cooling systems, environmental systems, and others. Failure of a single part could cause downtime of data center infrastructure management solutions, causing loss to business continuity.

To understand the role of DCIM software, it is a good idea to identify the core elements of [data center monitoring](https://www.g2.com/articles/data-center-monitoring) (both hardware and software). These are listed as follows:

- **Servers:** Servers are the central processing unit of the data center. They provide the processing power needed by applications to carry out various tasks. Operating systems (OS) are designed to be run on servers and act as an interface between the user and the hardware to communicate.
- **Storage:** Information is stored on a storage medium. These can be made up of mechanical drives or hard disk drives (HDD) and solid state drives (SSD).
- **Networking equipment:** Networking is the connectivity path for all devices that are networked to the data center. Key components are switches, routers, controllers, and so on.
- **Databases:** This is the software that organizes data for any time retrieval. These are controlled by [database management software (DBMS)](https://www.g2.com/categories/database-software). When an application needs to call on data to perform a particular function, they are interlinked with databases.
- **Application:** These are software to perform specific tasks.

DCIM tools act as a central point for data center operators to identify, visualize, and manage numerous assets. DCIM solutions can also be used to integrate new equipment which is critical for any future growth expansion. Along with these capabilities, it also provides a holistic approach to [data center management](https://www.g2.com/articles/data-center-management) to collect and analyze real-time data.

**What does DCIM stand for?**

DCIM stands for [data center infrastructure management](https://www.g2.com/glossary/data-center-infrastructure-management-definition). Data center infrastructure management tools allow operators to run efficient data center operations. This software also helps operators to manage, plan, and design facilities to ensure optimization. DCIM software acts as a unified management platform and is also used to control energy consumption (to reduce costs) and increase operational efficiency.

### How does DCIM software work? 

DCIM software collects data from various sources within the data center, including infrastructure components, environmental sensors, and IT management systems. The collected data is processed and analyzed by the DCIM software to provide insights into the data center's performance and identify potential issues, and analyze energy consumption and identifying areas for optimization.

DCIM software presents data in a visual format, such as dashboards and charts, to help users understand the data center's performance and identify trends. It can also generate reports on various aspects of [data center](https://www.g2.com/glossary/data-center-definition) operations, such as asset utilization, energy consumption, and security. The best DCIM solutions can automate routine tasks, such as provisioning new equipment, patching systems, and decommissioning old hardware. This can help to improve efficiency and reduce the risk of human error.

### What are the common features of DCIM tools? 

The best data center infrastructure management tools offer a wide range of features to help organizations manage and optimize their data centers. Here are some of the most common features:

- [Asset management](https://www.g2.com/categories/asset-management): DCIM platforms allow organizations to track and manage all physical components of the data center, including servers, storage devices, networking equipment, and power distribution units. This helps maintain inventory accuracy and optimize resource utilization. Barcodes or RFID tags can be used for efficient asset tracking.
- **Environmental monitoring:** DCIM tools monitor temperature, humidity, and power consumption to ensure optimal operating conditions for equipment. They can also identify areas for energy optimization and prevent equipment failures by managing airflow patterns.
- **Capacity planning:** DCIM software companies help organizations assess their current and future capacity needs, including space, power, and cooling. This allows for effective planning and resource allocation to avoid bottlenecks and ensure the data center can accommodate growth.
- **Workflow automation:** DCIM tools can automate routine tasks such as provisioning new equipment, patching systems, and decommissioning old hardware. This improves efficiency, reduces human error, and streamlines data center operations.
- **Security management** : Data center infrastructure management tools provide security features to control access to the data center and its components, conduct regular security audits, and implement incident response procedures. This helps protect the data center from unauthorized access and security breaches.
- **Reporting and analytics:** DCIM tools generate customizable reports on various aspects of data center operations, including asset utilization, energy consumption, and performance. They also provide data visualization capabilities to help identify trends and make informed decisions.
- **Integration with other systems:** DCIM tools integrate with other IT systems, such as configuration management databases (CMDBs), [network management systems](https://www.g2.com/categories/network-management-tools), and building management systems. This enables a comprehensive view of the data center's operations and facilitates seamless data exchange and automation.

### Benefits of DCIM solutions

The benefits of the best DCIM solutions are several, some of which are listed below:

- **Access to accurate data:** DCIM software provides accurate information about the current state of the data center. Since this data is in real time, it acts as a single source of truth.
- **Predictability:** DCIM tools offer users predictability for power usage and space requirements. The benefit of having predictive analytics is that users can have more time to plan.
- **Cost reduction:** DCIM tools can identify opportunities to reduce energy consumption, leading to significant cost savings. By ensuring that assets are used effectively, DCIM can help reduce the need for additional investments.
- **Enhanced security:** DCIM solutions can help manage access to the data center and its components, reducing the risk of unauthorized access.
- **Scalability and flexibility:** DCIM solutions can be scaled to accommodate changes in data center requirements, ensuring that the infrastructure remains efficient and effective. It can integrate with other IT systems, providing a comprehensive view of the organization's IT environment.

### Who uses DCIM software?

- **Data center managers:** Data center managers are responsible for overseeing the technical and IT support. Ensuring the performance and uptime of the data center is their main responsibility. Data center managers use DCIM software vendors to ensure the data center is running smoothly and optimally.
- **Data center administrators (DCA):** DCAs need to have an in-depth knowledge of what happens within the data center which includes IT design, operations, and others. A DCA can also be responsible for several different locations. DCAs will use the best DCIM software vendors to have a unified view of the data center to ensure the appropriate layout for all the equipment to drive optimization. Continuous supervision and monitoring capabilities are possible via the software.
- **IT teams (administration and support):** By using the best data center infrastructure management software, the IT team can easily be alerted in case of any errors that arise and can make quick decisions to reduce downtime. The team can also set performance monitoring benchmarks to maintain data center efficiency.
- **Executive team:** Data-driven decisions allow business professionals to use verified data towards achieving business goals. By using the insights from the DCIM dashboards or templates, the executive team can ensure that their investments in the data center are bringing in optimal returns. The team can also proactively derive insights from data visualization. Executive teams can use this information to evaluate risks and analyze efficiencies.

### What are the alternatives to data center infrastructure management solutions?

Some of the alternatives to DCIM software vendors are provided below:

- [Server monitoring software](https://www.g2.com/categories/server-monitoring): Server monitoring software allows a user to continually assess server utilization rates (uptime and downtime) and help identify performance issues. Server monitoring software has the ability to measure several server metrics in real time, which include CPU utilization, memory allocation, hardware health, and response time.
- [Enterprise monitoring software](https://www.g2.com/categories/enterprise-monitoring): Enterprise monitoring software offers a single view approach to keep track of all IT environments within an enterprise, which includes servers, storage, networks, database management, and several others. The data can be accessed via a single dashboard. Since this approach allows complete infrastructure monitoring, various users can benefit from viewing data in a single frame.
- [Hardware monitoring software](https://www.g2.com/categories/hardware-monitoring): Hardware monitoring software is used to track the performance of hardware components which include CPU performance, fan speeds, and other components. The software sends alerts to the user in case of any potential problems. The usage of hardware monitoring software allows the user to immediately pinpoint the error source and take necessary actions such as the replacement of a faulty part.
- [Log monitoring software](https://www.g2.com/categories/log-monitoring): Log monitoring software scans and monitors log files generated by servers and networks. The software is used to detect unusual patterns in the log files and generate alerts to inform the user.

### Challenges with DCIM solutions

Despite the numerous benefits they offer, the best data center infrastructure management solutions can also present certain challenges:

- **Complexity:** DCIM software can be complex to implement and configure, requiring specialized knowledge and expertise.
- **Integration challenges:** Integrating DCIM with other IT systems can be time-consuming and complex, especially in heterogeneous environments.
- **Data quality issues:** Ensuring accurate and consistent data input into DCIM systems can be challenging, as errors can impact the reliability of analytics and decision-making.
- **Implementation and maintenance cost:** Implementing and maintaining a DCIM solution can be expensive, especially for large-scale data centers.
- **Vendor lock-in:** Relying heavily on a single DCIM vendor can create vendor lock-in, limiting flexibility and increasing costs.
- **Resistance to change:** Implementing DCIM can require significant changes to existing processes and workflows, which may face resistance from employees.
- **Limited visibility into legacy systems:** DCIM may struggle to provide visibility into legacy systems that are not fully integrated.
- **Scalability challenges:** As data centers grow and evolve, DCIM solutions may need to be scaled to accommodate increased complexity and data volumes.

### How to choose the best data center infrastructure management software

Choosing the right DCIM software is essential for optimizing data center operations. Here are steps to help select the best data center infrastructure management software:

**1. Identify needs:** First, assess your data center's unique requirements. Determine the primary functions needed, such as asset management, environmental monitoring, capacity planning, workflow automation, and security management. Consider the scale of the data center and its future growth plans.

**2. Evaluate key features:** Look for the best DCIM software that offers a comprehensive suite of features.

- **Asset management:** The software should track all physical and virtual assets, including servers, storage devices, and networking equipment.
- **Environmental monitoring:** It should monitor temperature, humidity, and power consumption to ensure optimal conditions and prevent equipment failures.
- **Capacity planning:** The software should help you forecast future capacity needs and optimize resource allocation.
- **Workflow automation:** Look for automation capabilities to streamline routine tasks, such as provisioning and decommissioning.
- **Security management:** Strong security features, including access controls and vulnerability assessments, are essential.
- **Reporting:** The software should provide insightful reports and analytics to help you make data-driven decisions.

**3. Consider user experience:** A user-friendly interface is crucial for efficient adoption and usage. The software should be intuitive and easy to navigate. Customizable dashboards and reports can tailor the experience to individual preferences.

**4. Evaluate vendor requirements:** Choose a reputable vendor with a strong track record in the DCIM market. Consider factors like the vendor's experience, customer support, and financial stability.

**5. Consider ROI:** Evaluate the initial licensing costs, ongoing maintenance fees, and any additional costs associated with implementation and customization. Consider the potential return on investment (ROI) in terms of increased efficiency, reduced operational costs, and improved decision-making.

**6. Integration capabilities:** Ensure the software can seamlessly integrate with your existing IT infrastructure, including CMDBs, network management systems, and building management systems. This integration will improve data consistency and streamline workflows.

**7. Future-proofing** Consider the software's scalability and ability to adapt to future technological advancements. A future-proof DCIM solution can help you stay ahead of the curve and avoid costly upgrades.

_Researched and written by_ [**_Preethica Furtado_**](https://research.g2.com/insights/author/preethica-furtado)