--- title: Neo Reviews meta\_title: 'Neo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 146 reviews by the users' company size, role or industry to find out how Neo works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 146 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Neo Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Neo but has limited features. Are you part of the Neo team? [Upgrade your plan](https://my.g2.com/neo-email/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Neo is an email and growth suite designed to accelerate the online growth of small businesses and entrepreneurs. Over 130,000 small businesses trust Neo. Neo is an all-in-one business email platform where you get a custom business email address (yourname@yourcompany.com) that matches your brand name and powerful features that help grow your brand. A business email address adds credibility and instills trust in your clients and customers for your brand. And the best part? We'll help you with a domain name if you don't already have one! Neo also includes an AI designed website and requires no setup or coding. Neo is packed with a range of tools along with rich webmail, including integrated Calendar and Contacts apps, email marketing, appointment scheduling, an AI email assistant to write and respond to any email, read receipts, and a host of other productivity and security features. Ideal for: Small businesses, entrepreneurs, and startups seeking a comprehensive email suite to engage with clients and teammates effectively. * * * Seller [Neo](https://www.g2.com/sellers/neo-7ea572cd-246e-423f-9719-43c5925a82ba) Discussions [Neo Community](https://www.g2.com/products/neo-email/discuss) Languages Supported German, Greek, English, French, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Portuguese, Russian, Spanish, Swedish, Turkish, Vietnamese, Chinese (Simplified), Chinese (Traditional) Solution Type Best-of-Breed Overview by Vineet Nanavati Show More ## Pricing Pricing provided by Neo. ### Business Starter $1.99 1 User Per Month ### Business Plus $3.99 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/neo-email/pricing) ## Top-Rated Alternatives [ ![Zoho Mail](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho Mail") Zoho Mail 4.4/5(729) ](https://www.g2.com/products/zoho-mail/reviews) [ ![Google Workspace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Google Workspace") Google Workspace 4.6/5(48,164) ](https://www.g2.com/products/google-workspace/reviews) [ ![Titan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Titan") Titan 4.6/5(569) ](https://www.g2.com/products/titan-titan/reviews) [ View All Alternatives ](https://www.g2.com/products/neo-email/competitors/alternatives) ## User Insights Average based on 146 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Neo Integrations (3) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Apple Mail ](https://www.g2.com/products/apple-mail/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Fasthosts ](https://www.g2.com/products/fasthosts/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PHP Mall ](https://www.g2.com/products/php-mall/reviews) Show More ![Flo M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Flo M.") FM Flo M. Office Manager Small-Business (50 or fewer emp.) 7/3/2026 "Fast Answers and Efficient Support" 5/5 What do you like best about Neo? What I like best about Neo is how easy it is to set up and use. The interface is clean and intuitive, making it simple to manage my business without feeling overwhelmed. I also appreciate that the platform is reliable and includes useful features that help keep everything organized. Overall, it has been a smooth and positive experience. Review collected by and hosted on G2.com. What do you dislike about Neo? I haven't experienced any major issues with Neo. If I had one suggestion, it would be to continue adding new features and customization options as the platform grows. Overall, my experience has been positive, and I look forward to future improvements. Review collected by and hosted on G2.com. What problems is Neo solving and how is that benefiting you? Neo helps solve the problem of finding information quickly and getting answers without spending a lot of time searching through multiple sources. It's beneficial because it helps me complete tasks more efficiently, answer questions faster, and organize information in a way that's easy to understand. It also saves time by providing guidance and suggestions when I'm working on projects or solving problems Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Uyi A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Uyi A.") UA Uyi A. Business Partner @Starz Records Limited Small-Business (50 or fewer emp.) 8/26/2025 Business partner of the seller or seller's competitor, not included in G2 scores. "Neo Delivers Efficiency, Reliability, and Results" 5/5 What do you like best about Neo? Neo is easy to use and provides practical tools for businesses that want to look more professional and stay organised. The platform is simple to set up, and the interface is clean, which makes it suitable for small businesses, startups, and entrepreneurs. I particularly like how it supports business communication and helps create a more credible brand presence. Review collected by and hosted on G2.com. What do you dislike about Neo? There is not much to dislike, but I think Neo could continue improving by adding more advanced customisation options and integrations for users who want to scale their business operations further. Review collected by and hosted on G2.com. What problems is Neo solving and how is that benefiting you? Neo helps solve the challenge of managing business communication professionally without needing a complicated setup. It makes it easier to create a business identity, manage email communication, and present a more trustworthy image to clients and partners. This saves time and gives businesses a more organised and professional structure. Review collected by and hosted on G2.com. Show More 7/8/2026 Current UserValidated ReviewerSource: Organic JS Jonathan S. CEO Small-Business (50 or fewer emp.) 7/10/2026 "Neo: Straightforward, Easy-to-Use Email Platform with Fast Customer Service" 5/5 What do you like best about Neo? I like neo because it's email platform is the greatest it's straight and easy to use I've been using it for like a unit customer service always fast and can handle any problems that you have Review collected by and hosted on G2.com. What do you dislike about Neo? I really haven't found the book I just like you like I said yes I really did abuse or email as well as website Review collected by and hosted on G2.com. What problems is Neo solving and how is that benefiting you? Neil is solving a better ways to protecting an email website because it's easy to get into Review collected by and hosted on G2.com. Show More 7/14/2026 Current UserValidated ReviewerSource: Organic ![Robert K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert K.") RK Robert K. Sales And Marketing Director Professional Training & Coaching Small-Business (50 or fewer emp.) 2/17/2026 "User-Friendly Email App, But Low-Price Plans Need More Flexibility" 3.5/5 What do you like best about Neo? I like the way Neo has set out the email application, I enjoy the ease of use and the features are very easy to comprehend, possibly a more interactive customer support system. Review collected by and hosted on G2.com. What do you dislike about Neo? Neo could be a little bit more flexible with their lower priced contracts. They could also have more features in those. Review collected by and hosted on G2.com. What problems is Neo solving and how is that benefiting you? What Neo is doing for the businesses simplifying sending emails and speeding up the process even though I don’t do a huge amount of emailing myself? I enjoy using the Neo. Review collected by and hosted on G2.com. Show More 6/12/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Shelley C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shelley C.") SC Shelley C. Medical Assistant Small-Business (50 or fewer emp.) 7/14/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Neo Feels Like Family with Prompt, Reliable Support" 5/5 What do you like best about Neo? Neo is like a family once you get established with them and you have the prompt and reliable support they give because they are always prompt, professional, helpful and friendly! They always make sure that they resolve any issues or concerns that anyone needs when they are contacted! I highly recommend Neo to the world! Review collected by and hosted on G2.com. What do you dislike about Neo? There’s absolutely nothing that I dislike about Neo! Review collected by and hosted on G2.com. What problems is Neo solving and how is that benefiting you? They solved the problem I was having with creating and accessing my business email address and as soon as I contacted them they wasted no time assisting me with exactly what I contacted them about and what I needed help with! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Lee H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lee H.") LH Lee H. Business Owner Small-Business (50 or fewer emp.) 3/18/2026 "email support and general help" 5/5 What do you like best about Neo? a great email platform very easy to use and the support is first class, the pricing is very competitive i definitely recommend Neo Space Review collected by and hosted on G2.com. What do you dislike about Neo? nothing bad to say at all they always help if i need it Review collected by and hosted on G2.com. What problems is Neo solving and how is that benefiting you? they helped with everything from start to finish and even helped me set up on outlook. my emails always come on time so no complaints Review collected by and hosted on G2.com. Show More 6/17/2026 Current UserValidated ReviewerSource: Organic ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 10/8/2025 "Hacking should be reported by Neo" 2/5 What do you like best about Neo? I enjoy having my own domain. People have inquired about the product when I share my email. The service is affordable. I wish more of the platform was available in the app rather than just online. I have had issues with being hacked and have reported man in the middle crimes to IC3. Review collected by and hosted on G2.com. What do you dislike about Neo? Not all features are available in the app. Contacts are more difficult to manage than other platforms. Hacking not being verified by platform or reported on your end. Review collected by and hosted on G2.com. What problems is Neo solving and how is that benefiting you? Not having multiple emails and being able to consolidate my email accounts. Review collected by and hosted on G2.com. Show More 6/17/2026 Current UserValidated ReviewerSource: Organic ![William L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William L.") WL William L. Artist Small-Business (50 or fewer emp.) 2/15/2026 "Incentive Misrepresentation & Wasted Time - They'll Lie to Customers to Get the Review" 0/5 What do you like best about Neo? Incentive-Driven Experience I came across Neo Mail during checkout and was contacted by their team shortly afterward. For the first couple of days, the support seemed attentive and helpful. During that time, I was told that if I left a review, I would receive an Amazon gift card. That representation directly influenced my decision to move forward. Acting in good faith, I purchased not one but two subscriptions. I then spent approximately 10 minutes completing the review process. After the review was accepted, I received an email stating that I did not qualify for the gift card that had been promised. Now I must go back and update my review to reflect what actually happened – which is another unnecessary use of my time. The issue is not about the gift card itself; it is about transparency. If incentives come with conditions, those conditions should be disclosed clearly before customers invest their time. Customers should be aware that promises made during early communication may not align with what happens afterward. Review collected by and hosted on G2.com. What do you dislike about Neo? Sales Tactics vs. Transparency My experience suggests that the early engagement was focused primarily on securing subscriptions and reviews. I purchased two subscriptions largely because of the incentive that was offered. After completing the review process, I was informed that I did not qualify for the promised gift card. This creates the appearance of being encouraged to leave a positive review before fully testing the product or service. Repeated follow-up emails asking for a review, combined with promises made during support conversations, feel more like sales pressure than genuine customer care. There are many alternatives in this space – Zoho Mail, Proton Mail, Wix Mail, and others – that offer comparable services. I cannot yet speak to Neo Mail’s long-term performance, as I just created the accounts today and have a 15-day evaluation window. However, I can speak to the experience so far, which raises concerns about how incentives are communicated. Customers deserve straightforward communication, not post-submission disqualifications. Review collected by and hosted on G2.com. What problems is Neo solving and how is that benefiting you? Manage Expectations Carefully I have not yet had the opportunity to fully test the platform, so I cannot evaluate the technical performance. What I can evaluate is the process leading up to my purchase. The communication was highly promising. Guarantees and assurances were made that sounded compelling at the time. Only afterward did it become clear that key representations – specifically regarding the review incentive – did not materialize. It is important for potential customers to understand that repeated encouragement to leave a review may occur before you have even properly tested the service. If you choose to proceed, do so based on the product itself – not on promised incentives. I currently have 15 days to evaluate the subscriptions I purchased. If the service does not meet expectations, I will consider returning to Wix or exploring providers such as Zoho or Proton, which allow for multiple domain management and have established reputations in this space. Transparency builds trust. Incentives that appear conditional only after the fact undermine it. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Rakin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rakin K.") RK Rakin K. Quality Engineering & Assurance (QEA) Small-Business (50 or fewer emp.) 7/14/2026 "Simple, Easy-to-Use Website Features" 5/5 What do you like best about Neo? The website features, and how simple and easy it is to use. Review collected by and hosted on G2.com. What do you dislike about Neo? Maybe there could be more options when it comes to the sites Review collected by and hosted on G2.com. What problems is Neo solving and how is that benefiting you? I'm not sure on what problems are being solved Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic EC Emanuel C. President-Owner Small-Business (50 or fewer emp.) 6/25/2026 "Easy Setup and Exceptionally Helpful Staff" 5/5 What do you like best about Neo? Services are easy to setup and the staffs are very helpful in fixing your issues. Highly recommend. Review collected by and hosted on G2.com. What do you dislike about Neo? pricing is a tad on the high side, but fir a business, it goes into the operating costs. Review collected by and hosted on G2.com. What problems is Neo solving and how is that benefiting you? some loging issues with the app Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Options Pricing provided by Neo. ### Business Starter $1.99 1 User Per Month ### Business Plus $3.99 1 User Per Month ### Business Max $7.99 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/neo-email/pricing) Neo Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b11a81d5c3e4560f70bb3327880ef756/zoho-mail.png "Product Avatar Image") Zoho Mail 4.4/5(729) [ Compare Now ](https://www.g2.com/compare/neo-email-vs-zoho-mail) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image") Google Workspace 4.6/5(48,164) [ Compare Now ](https://www.g2.com/compare/google-workspace-vs-neo-email) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8243488acf529b72ec158738a80e2de7/titan-titan.png "Product Avatar Image") Titan 4.6/5(569) [ Compare Now ](https://www.g2.com/compare/neo-email-vs-titan-titan) ##### ##### Neo Features Sorting & Filtering Attachment Search Tags AI Sorting Integrations Microsoft Outlook Integration Gmail Integration Time Management Unified Inbox Email Automation Snooze Generative AI AI Text Generation AI Text Summarization AI Text-to-Speech [ View More Features ](https://www.g2.com/products/neo-email/features) ##### Categories on G2 [Website Builder](https://www.g2.com/categories/website-builder)[Email](https://www.g2.com/categories/email)[Email Management](https://www.g2.com/categories/email-management) [Website Builder](https://www.g2.com/categories/website-builder)[Email](https://www.g2.com/categories/email)[Email Management](https://www.g2.com/categories/email-management)[Other Email](https://www.g2.com/categories/other-email) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What cloud security monitoring tools combine posture management and compliance monitoring in one solution rather than requiring separate tools for each function?](https://www.g2.com/discussions/what-cloud-security-monitoring-tools-combine-posture-management-and-compliance-monitoring-in-one-solution-rather-than-requiring-separate-tools-for-each-function)[What platform integrates visual collaboration with project management systems?](https://www.g2.com/discussions/what-platform-integrates-visual-collaboration-with-project-management-features)[Which sales gamification mobile app do SDRs actually enjoy using versus platforms that feel like a management surveillance tool dressed up in leaderboard clothing?](https://www.g2.com/discussions/which-sales-gamification-mobile-app-do-sdrs-actually-enjoy-using-versus-platforms-that-feel-like-a-management-surveillance-tool-dressed-up-in-leaderboard-clothing) [Which emergency management platforms have easy-to-use interfaces requiring minimal training for business resilience teams?](https://www.g2.com/discussions/which-emergency-management-platforms-have-easy-to-use-interfaces-requiring-minimal-training-for-business-resilience-teams)[Which enterprise mobility management platforms avoid user friction while enforcing security policies for distributed workforces?](https://www.g2.com/discussions/which-enterprise-mobility-management-platforms-avoid-user-friction-while-enforcing-security-policies-for-distributed-workforces)[Pros and Cons Details](https://www.g2.com/products/neo-email/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)