Jean-Michel H.
JH
Jean-Michel H.
director of web operations
Small-Business (50 or fewer emp.)
"Excellent service. affordable plans."
5/5
What do you like best about Neo?

The customer service is fast, competent and helpful. Services are affordable, reliable and configurable. Review collected by and hosted on G2.com.

What do you dislike about Neo?

I don't see any downside. SMTP configuration may require technical knowledge. Review collected by and hosted on G2.com.

Shayanne L.
SL
Shayanne L.
CEO
Small-Business (50 or fewer emp.)
"Easy to use"
5/5
What do you like best about Neo?

It is helpful, affordable and easy to use Review collected by and hosted on G2.com.

What do you dislike about Neo?

I haven’t discovered anything to dislike about it so far Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Excellent Customer Service!"
5/5
What do you like best about Neo?

Neo is one of my favourite email platforms in the world. It is super easy to use, user friendly, and I love that I get read receipts from my friends. I will stick with Neo for a very long time!! Thanks for everything and the fast customer service.

Maitreya Review collected by and hosted on G2.com.

What do you dislike about Neo?

That I can’t send videos to my friends through my emails. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"Clear Service Presentation and Excellent Support"
4/5
What do you like best about Neo?

The website presents the services clearly and simply. Customer support has been very good too. Review collected by and hosted on G2.com.

What do you dislike about Neo?

I'm having some trouble setting up my email client but I believe the issues can be resolved with some support guidance. Review collected by and hosted on G2.com.

Nicole Y.
NY
Nicole Y.
Managing Director
Small-Business (50 or fewer emp.)
"Neo provides hassle-free services I highly recommend"
5/5
What do you like best about Neo?

I was chatting with their CS online throughout the transfer of my business mail account from Zoho; and in addition, I was introduced the AI web builder where I got my company website done within minutes!!! The domain was purchased via Google Workspace and was given a trial at SquareSpace but without any tutorial, I wasn’t able to launch my biz website for months!!!!!! Neo is such innovative business organizer for anyone, especially non-IT savvy people like myself! HIGHLY RECOMMEND it!!!! Review collected by and hosted on G2.com.

What do you dislike about Neo?

Nothing!

I enjoy running my business with Neo :) Review collected by and hosted on G2.com.

Sean L.
SL
Sean L.
Founder
Small-Business (50 or fewer emp.)
"Great for a beginner, good for the experienced"
4/5
What do you like best about Neo?

I've never made a website before and Neo made it not only easy, but even kind of fun. Intuitive interface and great customer service. Review collected by and hosted on G2.com.

What do you dislike about Neo?

I feel like it may be a little barebones for anyone with more experience, but that may be mitigated by getting a more expensive subscription. It would be nice to have multi-page sites, but for the price you can't beat it! Review collected by and hosted on G2.com.

Brandon J.
BJ
Brandon J.
Self Employed
Small-Business (50 or fewer emp.)
"Great mail feature"
5/5
What do you like best about Neo?

I like the free business mail and website Review collected by and hosted on G2.com.

What do you dislike about Neo?

Price is a little steep once the trial runs out Review collected by and hosted on G2.com.

MR
Mohd irzal r.
Operation Manager
Small-Business (50 or fewer emp.)
"Most convenient and affordable business solution"
4/5
What do you like best about Neo?

NEO's web and email service is incredibly user-friendly, offering quick setup and immediate launch capabilities, even for those with basic IT skills. It delivers fast technical support and remains budget-friendly, making it a great option for anyone seeking efficiency and affordability. Review collected by and hosted on G2.com.

What do you dislike about Neo?

NEO offers a limited selection of customized domains, requiring users to subscribe to a third-party hosting service for full functionality. If you're considering this option, it's worth checking the hosting provider's features, pricing, and compatibility with NEO's services to ensure a smooth experience. Review collected by and hosted on G2.com.

PH
Priam H.
Ceo
Small-Business (50 or fewer emp.)
"Features"
5/5
What do you like best about Neo?

Neo has many useful features, such as having your own signature and email template. I can only recommend it Review collected by and hosted on G2.com.

What do you dislike about Neo?

The answer to that question is.... Nothing Review collected by and hosted on G2.com.

AN
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"My Best Design Consultant!"
5/5
What do you like best about Neo?

I am not so could at designing so I've tried so many solutions. With Neo, it a breeze, and what's more, I can tinker with several alternatives.

Best of all, I just describe my company's business model and the ai suggests and creates my site instantly. If I don't like the first design, I am able to have it redesigned several times until I have the perfect match. I am able to modify the key aspects of the site to my specific taste.

This is the best design consultant I'll ever need. Review collected by and hosted on G2.com.

What do you dislike about Neo?

Lack of database hosting and design. Being a full stack developer, that would really be helpful to me. Review collected by and hosted on G2.com.