Ashok K.
AK
Ashok K.
Senior Business Analyst
Mid-Market (51-1000 emp.)
"Onwards and Upwards"
4.5/5
What do you like best about Nektar.ai?

Nektar has been instrumental in our Closed Won/Closed Lost analysis at Whatfix. We now know what it takes to win deals and how we can replicate success. It offers unparalleled insights into our account activities, allowing us to understand the dynamics of each deal. The platform’s ability to analyze and categorize activities in an account is simply remarkable! The best part is that all this data is on our Salesforce (fully reportable) and not a separate platform. Review collected by and hosted on G2.com.

What do you dislike about Nektar.ai?

Initially, we encountered a minor issue with partner activity capture, but the Nektar tech team promptly addressed it and provided a seamless solution. It’s commendable how responsive and efficient their support has been. Review collected by and hosted on G2.com.

Verified User in Computer Software
IC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"A great platform to find the most unengaged buyers!"
4/5
What do you like best about Nektar.ai?

As a Sales Leader, I had to do nothing in order to get value out of Nektar as it automatically started adding relevant data to our CRM. I can at any point in time look into our account or opportunities and have a productive conversation with my team without asking them to update CRM. We have clear visibility on deals where we have next meetings, where we are single threaded or don't have access to power. We can also identify deals where buyers are not engaged with sellers. Again the best part is that me and my team have to do nothing as their AI solution makes it adoption free. Review collected by and hosted on G2.com.

What do you dislike about Nektar.ai?

I’m not directly involved with Nektar as an end user but benefit from it by consuming the data and insights it provides us on Salesforce and Slack.

I believe it’s the only tool where I don’t have to ask my team to do something or login to another system. Review collected by and hosted on G2.com.

Chandler O.
CO
Chandler O.
Revenue Operations
Mid-Market (51-1000 emp.)
"Custom Salesforce Data Automation"
4/5
What do you like best about Nektar.ai?

They have helped us build custom logging mechanisms for activities and Opportunity Contact Roles. Review collected by and hosted on G2.com.

What do you dislike about Nektar.ai?

No customer facing UI so everything has to be done on their side. Review collected by and hosted on G2.com.

Ben K.
BK
Ben K.
Director of Sales
Mid-Market (51-1000 emp.)
"Nektar brings clarity to RevOps"
5/5
What do you like best about Nektar.ai?

Nektar filled in a major gap when migrating from Hubspot to SFDC by retrieving historical emails. Instead of starting out w/ bad data in SFDC, we had extremely accurate activity and contact data. Beyond that, Nektar captures all email communication in SFDC without requiring a plugin or our reps to take any action. No longer do we have to remind reps to log things or instruct them to download a plugin. Review collected by and hosted on G2.com.

What do you dislike about Nektar.ai?

We did deal w/ some challenges where Nektar would log vendor emails under the SFDC account. Some of these emails contained information that we didn't want to share w/ the entire company. We did work w/ Nektar to fix this, but wish it would have been called out from the beginning. Review collected by and hosted on G2.com.

K H.
KH
K H.
Enterprise (> 1000 emp.)
"Nektar.ai unlocked our sales pipeline with buyer and activity data"
5/5
What do you like best about Nektar.ai?

As a sales leader, I am always looking for ways to improve the efficiency and effectiveness of our sales pipeline. Nektar.ai has been a game-changer for us in terms of capturing and utilizing buyer and activity data to make better decisions and close deals faster.

The platform's AI-powered features have allowed us to prioritize leads based on their engagement and activity, ensuring that we focus on the most promising opportunities first. Nektar-generated indicators have also been incredibly helpful in providing insights into buyer behavior and preferences. Review collected by and hosted on G2.com.

What do you dislike about Nektar.ai?

Overall, I have been delighted with Nektar's performance and features. It'll be great to see what they have for us in the future and they're always working very promptly on all our feedback / feature requests. Review collected by and hosted on G2.com.

Bryant K.
BK
Bryant K.
Director, Revenue Operations
Mid-Market (51-1000 emp.)
"Leakage of Activity Data Solved"
5/5
What do you like best about Nektar.ai?

We were dealing with significant leakage of our activity data in our CRM. We were looking for a partner that could help us minimize/solve this issue. We found this partner in Nektar.ai. Not only did we see 3000+ activity and 150+ contacts added during our seamless Onboarding process, but this was done and will continue to be done without any user adoption needed. We are now starting to see a complete picture of our sales cycle. Review collected by and hosted on G2.com.

What do you dislike about Nektar.ai?

Nektar.ai has hit a home run with its first product. As data leakage can happen in other areas outside of activities, I will be watching what additional integrations they have planned next. Review collected by and hosted on G2.com.

Prashant k.
PK
Prashant k.
Lead- Sales Ops
Internet
Mid-Market (51-1000 emp.)
"Salesforce Automation every Salesforce Admin needs!"
5/5
What do you like best about Nektar.ai?

Their ability to relate contacts and activities really helps us analyze our high-priority deals every quarter. Our leadership team uses it to review deals on the fly. Our reps just need to engage buyers and don’t have to spend a lot of time logging the activities that they are doing with them. Our Salesforce reporting is better and we can clearly say that Nektar helps you get a better ROI out of your Salesforce. Review collected by and hosted on G2.com.

What do you dislike about Nektar.ai?

The scope of automation is huge and it’ll be great to see how Nektar is able to connect our Salesforce Lead flows to the already running opportunities and help us connect them Review collected by and hosted on G2.com.

Alex D.
AD
Alex D.
Senior Manager, Revenue Operations
Mid-Market (51-1000 emp.)
"Nektar was our missing puzzle piece"
5/5
What do you like best about Nektar.ai?

While we had a sales engagement tool capturing activity/contact data and importing it into our CRM, we were still left with a significant gap. Nektar offered a more direct sync into our CRM that was less error-prone and didn't require setup by our customer-facing reps. Thanks to the historical sync, we saw Day 1 benefits across functions and systems (forecasting, sales engagement, marketing automation, etc). Nektar's customer support and engineering team helped identify conflicts with our existing Salesforce automations/validations and activities that should be excluded. Review collected by and hosted on G2.com.

What do you dislike about Nektar.ai?

While Nektar is improving the success rate of activities logged in Salesforce, we'll have to shut off the sync from our sales engagement tool to avoid duplicates. As a result, we'll lose the related cadence/sequence data in Salesforce. Would also like to see more advanced insights from the data Nektar is capturing (email sentiment, outbound/inbound ratios, responsiveness, etc). Review collected by and hosted on G2.com.

Rohit R.
RR
Rohit R.
Community Manager
Mid-Market (51-1000 emp.)
"Powers your CRM"
5/5
What do you like best about Nektar.ai?

The fact that our Salesforce today is filled with contacts and activities that would have been otherwise remained buried in inboxes and calendars is a gift. All this with zero need for adoption - literally, nobody in Zluri had to do anything. This powerful automation by Nektar is remarkable. Review collected by and hosted on G2.com.

What do you dislike about Nektar.ai?

No particular dislikes. The team is quick to respond and solve any issues Review collected by and hosted on G2.com.

RR
Raghu R.
Ops manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Salesforce Hygiene at it's best"
5/5
What do you like best about Nektar.ai?

We had switched to Salesforce to support the rapid growth we’ve been experiencing. So it was important our SFDC investment was not wasted with poor data quality. Since we were growing fast, we started noticing inconsistencies in tracking activity data.

With the help of Nektar and its powerful AI engine, we are able to capture contact details and activity data into our CRM without any manual effort.

This aided us in creating better reports for tracking deal activity more accurately. This would not have been possible without the help of Nektar and their Customer Success team. They are very prompt in answering our questions and solving our problems. Review collected by and hosted on G2.com.

What do you dislike about Nektar.ai?

On the CRM side, Nektar.ai does pretty much everything we need, but their Deal dashboard could be improved. Review collected by and hosted on G2.com.