--- title: needls. Reviews meta_title: 'needls. Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 49 reviews by the users' company size, role or industry to find out how needls. works for a business like yours. aggregate_rating: rating_value: 3.4 review_count: 49 scale: '5' date_modified: '2026-08-07' parent_category: name: Digital Advertising Tech url: https://www.g2.com/categories/digital-advertising-tech --- # needls. Reviews **Vendor:** Needls.com **Category:** [Social Media Advertising Software](https://www.g2.com/categories/social-media-advertising) **Average Rating:** 3.4/5.0 **Total Reviews:** 49 ## About needls. Needls. is the easiest and most effective way to advertise on Facebook and Instagram. Using Data Science and Artificial Intelligence, needls is able to create, target and optimize advertising campaigns automatically, 24/7. We took intuitiveness from the best advertising platforms, the brains from the brightest ad agency minds and created a "done-for-you" platform that automates social media advertising for your business! ## needls. Reviews ### 1. DaveWears + Needls = Fire Threads **Rating:** 5.0/5.0 stars **Reviewed by:** David S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2019 **What do you like best about needls.?** It takes very little input from me to generate a large selection of ads. So copy and images are presented uniformly and matching the copy and branding on my website. **What do you dislike about needls.?** Dislike? I would say the only thing I disliked was not having control of the AD account, but I don't mind in this case, because Needls has stood by their reputation of spectacular customer service and this process was crazy easy. **Recommendations to others considering needls.:** Get your images ready in the correct dimensions (they make it easy to know what those are). Get good ad copy, don't just make it up on the fly. Make sure you're sending people to a page that matches up with the message the ads send. **What problems is needls. solving and how is that benefiting you?** I do less work, but more meaningful outreach to people who don't know they want something from DaveWears yet. So I take all my images, copy, and the link to my site, and I get 30+ ads, all providing a better image of my business to the world. ### 2. Slow at first and then BAM Very good **Rating:** 4.5/5.0 stars **Reviewed by:** Diana B. | Online Mentor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2019 **What do you like best about needls.?** I like that there is a chat you can go to with any concerns, and they were right wait the 6 weeks, I like the hands on ease of making the ads here as I am a very busy lady and do not have the time to put together my own ads. They are all very helpful and wanting to help where they can **What do you dislike about needls.?** All was pretty good actually, no real issues they were very busy at one point is all **Recommendations to others considering needls.:** Love the ease of using Needls very good **What problems is needls. solving and how is that benefiting you?** I realized that Needls can keep ads running better than I can on my own ### 3. Amazing results, lowest CPC we've seen **Rating:** 5.0/5.0 stars **Reviewed by:** Bjorn D. | Founder and CEO, Mechanical or Industrial Engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2019 **What do you like best about needls.?** The Needls team was helpful in getting us set up and within a week we had seen immediate results: - Increased traffic - Increased sales - Low bounce rate - Low CPC (~$0.18) The analytics are really easy to review and understand as well. This helps us know where our spend is going and what results we're seeing. **What do you dislike about needls.?** Honestly nothing yet, the platform is working the way we want it to. **What problems is needls. solving and how is that benefiting you?** We needed to quickly increase our website traffic. This is one of many paid methods we're using and now we're already moving ad spend from other platforms to Needls. ### 4. Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2019 **What do you like best about needls.?** They are very patient and accommodating to my questions **What do you dislike about needls.?** My Ad didn't work as expected. I took more than a month for my Ad to be approved. The timing for chat support is not working for me. You should have 24/7 technical support to answer our queries. **Recommendations to others considering needls.:** Highly recommended. **What problems is needls. solving and how is that benefiting you?** low conversions and Needls is helping with that **Official Response from Michael Koral:** > HI there! Thank you for your review. We pride ourselves in our customer service and appreciate your feedback. With respect to your ads taking a month to be approved that was certainly an exception. My hunch is you were trying to promote a service that is pretty grey in the eyes of Facebook which resulted in having your campaign go through an appeal process. Sometimes it takes longer that people hope to get approved, but what I can say is that you stand the best chance of getting approved through us as we have a direct relationship with Facebook that increases the likelihood of the "grey" campaigns getting accepted. Again - thanks for choosing needls! ### 5. Needls engage is frikken amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Tristtram D. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2018 **What do you like best about needls.?** Needles engage gives you the selection of keywords you can choose on your own and searches for engaging articles. So far we have 3 within 5 days. and they are all extremely engaging! Id recommend this to everyone i lvoe the support. the fast replies on facebook and the dashboard is extremely easy to use and professional. I have been notcing the figures match up 100% as i have been checking this constantly **What do you dislike about needls.?** I havnt found anything i dislike yet. they are always there to help. ALWAYS online. and always answer any questions i need answered. **What problems is needls. solving and how is that benefiting you?** Engagement > visits > sales ### 6. Fantastic Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Karl W. | Independant Sales Consultant, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2018 **What do you like best about needls.?** Best customer service i have seen yet!!! **What do you dislike about needls.?** Nothing yet. I will admit it does seem like a pricey service however its well worth the $ **Recommendations to others considering needls.:** If you every need help they WILL help you, and they will walk you through the process step by step along the way.. **What problems is needls. solving and how is that benefiting you?** Lead Generation and Facebook page integration. This service made running lead generation ads super easy and no touch! Also with the abilities of Needls engage being able to add industry specific content onto my FB page is spectacular this is a time saver for sure and in any business Time is Money. Customers are Driven to my page, I can interact with them via messenger and i have gotten more likes and add posts because of this service. If you have used the FB business editor its extremely difficult to use and very time consuming as well. I spent money using FB editor to run leads and i spent countless hours testing and running ads and in one month i ended up with like 15 leads. I used the Needls service with the same budget i had spent prior with FB business editor and it took me less than 1 hr to set everything up and and the end of the month I came back with 91 leads generated, not to mention the post comment page likes and visitors to my page. THIS STUFF WORKS! Any time i had a question or needed help there was someone available to help that was KIND, COURTEOUS AND RESPECTFUL of my time. Again I am very very Impressed! ### 7. Surpassed my expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Fred L. | Founder, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2018 **What do you like best about needls.?** I own an agency that has worked with large corporations and run ads with huge budgets, reaching millions of people. We have gotten great results working with Facebook Power Editor directly, but it is tedious to work with. Working with Needls has been so simple to create the campaigns and honestly, the ability to reach someone on chat right away to help you with the campaign has been critical to getting the campaigns launched. Access to this help has been invaluable to me. The team has even helped me with ideas on targeting, sent me related articles, and helped with headlines and messaging. **What do you dislike about needls.?** Initially, I disliked that the campaigns don't run on your own Facebook ads account, but after speaking with James, he explained how it all works, and I'm ok with it. I'm used to having total control in Power Editor (now Ads Manager) and I'm ok letting go some control in an effort to get better results. **Recommendations to others considering needls.:** Ask all the questions you have and the support team will answer them for you. I was uncomfortable at first, but after asking a ton of questions, I now feel totally comfortable. **What problems is needls. solving and how is that benefiting you?** I'm using Needls mostly for lead generation for my own business, local businesses, and will also use this on the larger campaigns going forward. I've always been proud of our relatively low CPC and CPM costs, but I can't wait to see how low we can go with Needls. ### 8. It's been the BEST platform I've ever used. **Rating:** 5.0/5.0 stars **Reviewed by:** David C. | Band Leader / Wedding Specialist, Entertainment, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2018 **What do you like best about needls.?** Excellent excellent customer support, easy to setup, easy to get going, cost effective and best of all ADS THAT MAKE ME MONEY. The whole platform takes so much of the annoyance and tedious guesswork out of the facebook ads process. I really liked how I could chat right with my support person right on the dashboard and how helpful they were. Also personable. I know they sell themselves as "robots" but they're great human beings :) **What do you dislike about needls.?** Not too much, I had a weekend issue and couldn't get a knowledgable support person on the chat, but it was fixed for me first thing monday. Turns out they had solved my problem ahead of time anyways. **Recommendations to others considering needls.:** Just try it, it's a low cost to entry, I think I started with like a $125 spend, and quickly scaled up as I started seeing results. **What problems is needls. solving and how is that benefiting you?** Generating leads: have gotten lead cost down to $0.66 for a very niche product that is high priced. Generating Sales: I suspect this will be very profitable. Scaling: I can see Needls being a GREAT option for a business that wants to quickly scale, as you can start at a very low entry point and then quickly bump up as their algo. improves. I wish I had of found this company 1 month earlier. Oh well. ### 9. Mind-Blowing FB Ad Management Service **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon J. | Co-Founder, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2018 **What do you like best about needls.?** It takes a massive amount of time to learn to manage and optimize FB advertising. This is challenging for any business large or small. Using AI Needls does all this for you. With about an hour a month I can run an powerful and effective FB campaign. Someone is available through chat 24/7. **What do you dislike about needls.?** Nothing, I've been perfectly satisfied with Needls. **Recommendations to others considering needls.:** Please make sure that you pair any FB advertising with email collection either on FB or your website and then follow-up with an email drip campaign. **What problems is needls. solving and how is that benefiting you?** As a new marketing director, I spent about a month learning FB. I was overwhelmed, then I found Needls. In our first month saw a dramatic increase in traffic to our website, email collection, and sales. Please note that for FB advertising to be effective it needs to be coupled with an email drip campaign. ### 10. I didnt Believe it would Work, I was Totally Wrong **Rating:** 5.0/5.0 stars **Reviewed by:** Lyman M. | Focused Driven Lifestyle Helps a Client Pass a Critical Exam & Improve Productivity by 70% GetFoc, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2018 **What do you like best about needls.?** When I first signed up with Needls.com I was skeptical because I had tried on my own spending hundreds of dollars on Facebook ads and only getting marginal success. When I started using Needls.com the customer service helped to come up with a captivating headline and suggestions for my descriptions, within a week I had 10 qualified leads, that was two weeks ago, today I have close to 40 qualified leads which is amazing. **What do you dislike about needls.?** The only thing I dislike is that I did not know of Needls before spending hundreds of dollars on Facebook ads myself, not knowing what I doing making a lot of mistakes. **Recommendations to others considering needls.:** Stop wasting time, use needls to grow your business today. **What problems is needls. solving and how is that benefiting you?** The biggest business problem I'm using Needls to solve is qualified lead generation and the analytics to know where my traffic is coming from and how to make corrections on low performing ads. ### 11. The Lead Generation really does work... I was super skeptical **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2018 **What do you like best about needls.?** I love that I got a TON of clicks... only a few leads but those few leads could lead to businesses that partner with us. This ad agency is the BEST that I have ever seen. for reals! **What do you dislike about needls.?** um... hmmm nothing really... there support is amazing. I like that they use zendesk for the chat system... makes communicating with them really easy then creating a ticket and waiting to hear back from someone . **What problems is needls. solving and how is that benefiting you?** lead generation and traffic to our website ### 12. Needls Can Find Leads for You in a Haystack **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2018 **What do you like best about needls.?** We loved the ease with which Needls set up our campaign. We liked ability to edit the campaign whenever needed. We loved the reporting ad analytics Needls gave us. Most of all, we were impressed with the level of professionalism we experienced every time we contacted support. **What do you dislike about needls.?** The only bump in the road to satisfied customer was a billing issue that could have been avoided if the billing structure was better explained. To Needls credit, once the issue was pointed out, it was quickly resolved. **Recommendations to others considering needls.:** Don't wait. Try Needls. You'll be glad you did. **What problems is needls. solving and how is that benefiting you?** Our market niche if very small and hard to target. Needls was able to find prospective students much better than we could on our own. ### 13. Best Facebook Ad Experience Ever **Rating:** 5.0/5.0 stars **Reviewed by:** Madeleine D. | CAO, Director of Investor Relations, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2017 **What do you like best about needls.?** I love that I am basically "hands off". After the initial set up, there is very little management that needs to be done. My facebook ads run pretty much on auto pilot ! **What do you dislike about needls.?** Some of the features are inflexible: , meaning that the campaigns run 1 week at a time (no short term option) must spend minimum of $50 per week per campaign **Recommendations to others considering needls.:** Try it. The customer service experience is unrivaled. They want to get you up and going asap and want to help you succeed. **What problems is needls. solving and how is that benefiting you?** An easy solution to drive traffic to my business. ### 14. Outstanding customer service and strategic planning **Rating:** 4.5/5.0 stars **Reviewed by:** Ashley J. | Co Founder and CEO, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2017 **What do you like best about needls.?** The customer service provided by Brian has been outstanding for me. Brian has been able to answer all my questions and provide targeted feedback for my campaigns. Even in the background without my asking, Brian has been thinking about ways to optimize my campaigns. I am now running my third campaign (I update every 4 weeks) and the first campaign reduced my CPC be at least 50%. So I was happy with that. My second campaign went the other way as I'm guessing my ads weren't resonating with my market. So I created my third campaign and BINGO. CPC feel dramatically. We are talking a CPC from $0.40 to $0.07. And that was in the space of 1 week. I love the ability to upload a custom audience. I love the fact I can upload a suite of different ads and needls runs their stuff and finds the best performing ads among them. **What do you dislike about needls.?** My experience has been positive. But if there were one thing that needs to change it is the conversions to an actual sale. In relation to AdWords, I have found FB to be more costly per goal conversion. But this isn't a result of needls, but instead, FB just hasn't performed at any stage for my e-commerce business relative to AdWords. **Recommendations to others considering needls.:** You must give it a try. Put a test budget out there and get your feet wet. You might be pleasantly surprised by the results. **What problems is needls. solving and how is that benefiting you?** Facebook is a detailed platform. I've run many ads via my FB business account. I cannot even get close to the level of optimization that is possible by using needls. Even custom audiences I have found to be a slight challenge with FB. But with Needls, the whole process has been a breeze. Needls has saved me time (for the basics) but it is the optimizations they run that is literally impossible for me to do on my own. That is a huge problem that needls has solved for me. ### 15. Helpful Staff **Rating:** 5.0/5.0 stars **Reviewed by:** James K. | Director of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2018 **What do you like best about needls.?** Needls support is very helpful in implementing customizations for my campaigns. **What do you dislike about needls.?** There are some limited advertising vehicle options (i.e. the platform does not yet offer carousel options) **What problems is needls. solving and how is that benefiting you?** Split testing. Needls is extremely effective in testing out many different ads and ad copy and is helpful in figuring out which combination of ad design and ad copy is the most effective. ### 16. Easy interface FANTASTIC Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2018 **What do you like best about needls.?** Hands down, the customer service and support are why I use this platform. They make it simple and easy to create a campaign and will help the whole way. **What do you dislike about needls.?** I had to pause my campaign for a few months due to some unexpected issues. They were kind enough to give me a break on the sleep fee for a few months! **What problems is needls. solving and how is that benefiting you?** The annoyance of creating, managing, and optimizing ads in Facebook ads manager. It has made this a much easy and mindless process. ### 17. Needls performed as advertised in promoting the sale of my new book. **Rating:** 4.5/5.0 stars **Reviewed by:** Peter W. | Owner, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2017 **What do you like best about needls.?** We saw evidence of increased traffic and click-throughs after launching a Needls campaign. Those translated to increased unit sales through our online channel. **What do you dislike about needls.?** I believe in full disclosure and that everyone posting a review should explain if they received any incentive from Needls. for doing so. In my case, I was offered a waiver of a month's fee which I feel is reasonable compensation for my time. It certainly did not influence the content of my review. I believe the credibility of reviewers would be enhanced if this sort of disclosure took place. **What problems is needls. solving and how is that benefiting you?** We were able to specifically target the proper demographics with a high level of precision. The reporting information was also valuable in analyzing our marketing strategy. ### 18. Amazing and Prompt One on One Attention! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2018 **What do you like best about needls.?** The one on one help with coaching to get the most optimized campaign is ahead of anyone by a long shot. I really am enjoying the experience thus far. **What do you dislike about needls.?** I dont see any dislikes at this point...I am fairly new but so far so good. **What problems is needls. solving and how is that benefiting you?** I am increasing and expanding my lead pools into social media. I have seen two leads come in and both seem promising. ### 19. Unbelieveable response **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2018 **What do you like best about needls.?** I got over 67,000 page views in 4 weeks I could never see that many people in 4 weeks **What do you dislike about needls.?** I had a couple of glitches but they were resolved **Recommendations to others considering needls.:** I'm working with friends and business partners to sell their products and services through Needls **What problems is needls. solving and how is that benefiting you?** I get tremendous leverage I can make contact with 1ens of thousands of people. So far it looks like 7.40% of those page views converted to sales ### 20. Excellent Platform with Unmatched Results **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2018 **What do you like best about needls.?** Ease of use. Great GUI, excellent support. Amazing results (at least so far) **What do you dislike about needls.?** Takes a few weeks of waiting to get results going. **What problems is needls. solving and how is that benefiting you?** I have used it for a week only. Unbelievable CTRs, CPAs & Conversion rates. I have been a user of other similar platforms for a few years now and Needls was on my to do list. I think its one of the best ones out there. Their chat support is excellent. ### 21. This is a fantastic service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2017 **What do you like best about needls.?** I like how their dashboard shows me the information I need to know all in one place, and I gained some surprising insights from looking through the results. **What do you dislike about needls.?** My main complaint is that leads don't automatically land in Hubspot, and I have to copy/paste them in. Hopefully that will be fixed soon. **Recommendations to others considering needls.:** Their support is very helpful **What problems is needls. solving and how is that benefiting you?** I'm driving leads that convert, using targeted advertising, quickly and efficiently, at adjustable scale. ### 22. Amazing a very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2018 **What do you like best about needls.?** Pixel tracking and lead generation technique **What do you dislike about needls.?** Nothing much, but could have more training material for users to go through **What problems is needls. solving and how is that benefiting you?** Improved reviews website clicks ### 23. Great for grass roots! **Rating:** 4.5/5.0 stars **Reviewed by:** Jason R. C. | Executive Director, Public Safety, Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2017 **What do you like best about needls.?** Easy to use platform and fast customer service. Even tech challenged people can use this platform. One stop shopping for Facebook and Instagram ads. **What do you dislike about needls.?** Have to ask the customer service rep to set campaign targeting to a specific city or town but they are quick to respond and adjust. **What problems is needls. solving and how is that benefiting you?** Public awareness campaigns, ads for tickets sales, outreach to elected officials. ### 24. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew H. | Attorney, Legal Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2017 **What do you like best about needls.?** On my initial sign up, they were very helpful and patient with a small business with little to no social media advertising experience. **What do you dislike about needls.?** A little trouble with the pixel code thing likely my fault **What problems is needls. solving and how is that benefiting you?** Looking for more clients. Just signed up! ### 25. Fantastic platform for anyone looking to maximize your social media **Rating:** 5.0/5.0 stars **Reviewed by:** Rodney G. | Business Owner, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2017 **What do you like best about needls.?** Social Media advertising is hard like they say. The Needls patform makes it easy by doing it for you. Great program! **What do you dislike about needls.?** Nothing I have found yet... I will let you know! **Recommendations to others considering needls.:** I would recommend giving it a try. I am still testing it myself and will update this as needed. **What problems is needls. solving and how is that benefiting you?** They can easily manage all my social media and maximize the results. ### 26. Honor in Blue loves Needls. **Rating:** 5.0/5.0 stars **Reviewed by:** Brian T D. | Chief Executive Officer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2017 **What do you like best about needls.?** We setup target campaigns and they run them. Simple to use. It has increased our sales tenfold. **What do you dislike about needls.?** We do not dislike anything. We love the program **Recommendations to others considering needls.:** It takes about 5-6 weeks to ramp up but then takes off nicely. **What problems is needls. solving and how is that benefiting you?** Needls is managing our social media and our message. ### 27. great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2017 **What do you like best about needls.?** Simple to use we have avoided facebook as we had no one to manage it after setting up campaigns and seeing the results its amazing **What do you dislike about needls.?** if we could change are own budgets that would be very usfull **Recommendations to others considering needls.:** great service the results are great **What problems is needls. solving and how is that benefiting you?** great conversion more customers less cost ### 28. Amazing program-combined options to advertise your campaigns . Love Needls ! **Rating:** 5.0/5.0 stars **Reviewed by:** Aleksandra I. | Membership Advisor, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2017 **What do you like best about needls.?** The full program built was very easy to use and at the same time very professionally. Your advertising campaign will be presented with a few different subject lines which is gives you great opportunity to track and see which Add is the BEST and which is not successful ! I also want to mention that the beautiful thing what this program allows your potential customers Like your Page from the same advertising campaign **What do you dislike about needls.?** Not seeing any minuses ! Only positive results . **Recommendations to others considering needls.:** Highly recommended! **What problems is needls. solving and how is that benefiting you?** Running campaigns straight from Facebook-waist of money and time . Needls-helps me get results faster , quick analyzing ### 29. Great Product and excellent customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Joshua M. | President, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2017 **What do you like best about needls.?** I really like the ease of the Needls system and the customer support is always ready to help within minutes. It's been a real time saver for us serving our clients. **What do you dislike about needls.?** The system occasionally locks up. Support is pretty quick to remedy the issue. The reports are also not very clear and could use some deeper level of detail on how the clicks are tabulated. **What problems is needls. solving and how is that benefiting you?** We are digital agency providing service to a wide variety of clients. ### 30. Great customer service! **Rating:** 4.5/5.0 stars **Reviewed by:** Karen H. | Recruiter, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2016 **What do you like best about needls.?** The customer service representatives are very attentive and easy to get in touch with. They want to help you, and want to resolve any problem you may be having. **What do you dislike about needls.?** As with all marketing plans, it takes longer than you would like to start seeing the benefits. **What problems is needls. solving and how is that benefiting you?** Very unique and beneficial marketing idea. This model works very well for most businesses. Easy to use. Helped me in targeting the market that I was trying to reach. ## needls. Discussions - [What is needls. used for?](https://www.g2.com/discussions/what-is-needls-used-for) - [View needls. pricing details and edition comparison](https://www.g2.com/products/needls/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+13%3A12%3A31+-0500&secure%5Bsession_id%5D=1e8d2064-5b66-4c42-965b-e1ec79df3fb7&secure%5Btoken%5D=252c462dd73bd28932c9f3beb12300adba2219c14e050037c7682ef740918428&format=llm_user) ## needls. Features **Platform Interoperability** - Close Ecosystem API **Agentic AI - Social Media Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Social Functionality** - Social Functionality **Campaign Management** - Campaign Dashboard - Campaign Optimization - Reach - Bulk Editing - Batch Uploading - Brand Safety - Fraud Protection - Frequency Capping - Budget Pacing - Creative Optimization - Rich Media Capabilties - In-App Ads - Mobile Rich Media Capabilities - Activity Dashboard - Retargeting Ads **Targeting** - Targeting - Retargeting - Geo-Targeting - Contextual Targeting - Audience Targeting **Platform** - API / Integrations - Custom Reports - User, Role, and Access Management - Performance and Reliability - Enterprise Scalability - Customization - Workflow Capability - Internationalization - Notifications - Budget Management - Display Ad Management - Campaign Management - Ad Inventory Management - Alerts/Notifications - Document Management - File Management - Workflow Management - Email Management - Display Ad Management - Calendar Management - Task Management - Campaign Management - Deadline Management - Client Management - Project Management ## Top needls. 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