Needle Reviews & Product Details

Needle Overview

What is Needle?

The leading live chat platform for eCommerce sites. Increase sales. Improve customer experience. Inspire loyalty. Needle helps you make an emotional connection with your customers. Don't just "assist" your customers; INSPIRE them. Help them fall in love with your brand.

Needle Details
Website
Discussions
Needle Community
Languages Supported
German, English, French, Italian, Portuguese, Spanish
Product Description

Advocate-Based Customer Engagement Platform


Seller Details
Seller
Needle
Company Website
Phone
(801) 858-0868
Year Founded
2009
HQ Location
Bluffdale, UT
Twitter
@needleit
5,129 Twitter followers
LinkedIn® Page
www.linkedin.com
93 employees on LinkedIn®

Overview Provided by:
CEO at Needle
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Needle Reviews

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UT
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The chat function and the ability to drive more traffic and improve the experience for the customer which ultimately will drive sales Review collected by and hosted on G2.com.

What do you dislike?

Small and not a lot of people I feel are aware of it Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try it! Can’t hurt! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Engaging by using chat and creating a much better user/customer experience Review collected by and hosted on G2.com.

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