Needle Pricing

NamePriceFeatures
Sales Chat$150per user per month
Improve customer experience. Increase sales. Inspire loyalty.
  • Built Specifically for eCommerce Sites
  • Proactive Chat Engagement
  • Visitor Segmentation & Targeting
  • Product Sharing & Catalog Tools
  • Performance Dashboard & Reports
Advocates$300per advocate per month
Real people. Real stories. Real-time.
  • All Features in Sale Chat, plus:
  • Work Scheduler
  • Schedule Optimizer
  • Gamification
  • Advocate Microeconomy

Needle pricing & plans

Free Trial is available
Pricing information for Needle is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Needle must be conducted with the seller.
Pricing information was last updated on February 12, 2018

Needle Alternatives Pricing

The following is a quick overview of editions offered by other Customer Advocacy Software

$9Per Month - Paid Yearly
For those just getting started with ActiveCampaign, our Lite plan offers email marketing and basic marketing automation functionality.
  • Unlimited Sending
  • Email Marketing
  • Send Newsletters
  • Subscription Forms
  • Marketing Automation
$0for 3 agents
Completely Free upto 3 agents
  • Email Ticketing
  • Predefined SLAs
  • Customer Management
  • Private Knowledge Base
  • Multi Language Help desk
Freshdesk
Sprout
Freefor UNLIMITED agents
Free forever plan
  • Email ticketing
  • Automatic ticket routing
  • Team collaboration
  • Knowledge base
  • Ticket trend report

Various alternatives pricing & plans

Free Trial is available
Pricing information for the above various Needle alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Needle Pricing-Related Review

AA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Reliability of the company and innovation of the product Review collected by and hosted on G2.com.

What do you dislike?

Its difficult to sell internally, there is not typically an existing solution you can "replace" or compare it to Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Its difficult to find a cost center for the Needle bill and its difficult to compare it to the solution you have now, but there is a reason its difficult. Its unlike anything you've seen before and In my experience, its well worth the risk. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Needle gives the ability to maximize the relationships with top fans/advocates, ability to scale customer service efforts within minutes, ability to add innovative technology with minimal development efforts. ability to bring the in store experience to online, where you are not just shopping with sales reps at your disposal, but with other customers at your disposal. the incremental revenue we were able to make was shocking. Using Needle is the closest thing I see to being able to measure the money you're leaving on the table. Review collected by and hosted on G2.com.

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