Needle Pricing

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Name	Price	Features
Sales Chat	$150per user per month	Improve customer experience. Increase sales. Inspire loyalty. Built Specifically for eCommerce Sites Proactive Chat Engagement Visitor Segmentation & Targeting Product Sharing & Catalog Tools Performance Dashboard & Reports Chat Rep Ranking Fully Customizable Routing Analytics Integration Customizable and Contextual Visitor Experience Real-time Monitoring Enterprise Security and Encryption Dedicated Account Management Show More
Advocates	$300per advocate per month	Real people. Real stories. Real-time. All Features in Sale Chat, plus: Work Scheduler Schedule Optimizer Gamification Advocate Microeconomy Advocate Recruiting Community Management Leaderboard Dedicated Community Manager Show More

Needle pricing & plans

Free Trial is available

Pricing information for Needle is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Needle must be conducted with the seller.

Pricing information was last updated on February 12, 2018

Needle Alternatives Pricing

The following is a quick overview of editions offered by other Customer Advocacy Software

ActiveCampaign Lite	$9Per Month - Paid Yearly	For those just getting started with ActiveCampaign, our Lite plan offers email marketing and basic marketing automation functionality. Unlimited Sending Email Marketing Send Newsletters Subscription Forms Marketing Automation Chat & Email Support Up to 3 Users Show More
Zoho Desk FREE	$0for 3 agents	Completely Free upto 3 agents Email Ticketing Predefined SLAs Customer Management Private Knowledge Base Multi Language Help desk Mobile Apps 24*5 Email Support Remote Support (for one user) Show More
Freshdesk Sprout	Freefor UNLIMITED agents	Free forever plan Email ticketing Automatic ticket routing Team collaboration Knowledge base Ticket trend report Social ticketing Show More

Various alternatives pricing & plans

Free Trial is available

Pricing information for the above various Needle alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Needle Pricing-Related Review

AA

Administrator in Apparel & Fashion

Enterprise(> 1000 emp.)

Validated Reviewer

Review source: Invitation from G2

Mar 03, 2015

"One of the most underrated products out there"

What do you like best?

Reliability of the company and innovation of the product Review collected by and hosted on G2.com.

What do you dislike?

Its difficult to sell internally, there is not typically an existing solution you can "replace" or compare it to Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Its difficult to find a cost center for the Needle bill and its difficult to compare it to the solution you have now, but there is a reason its difficult. Its unlike anything you've seen before and In my experience, its well worth the risk. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Needle gives the ability to maximize the relationships with top fans/advocates, ability to scale customer service efforts within minutes, ability to add innovative technology with minimal development efforts. ability to bring the in store experience to online, where you are not just shopping with sales reps at your disposal, but with other customers at your disposal. the incremental revenue we were able to make was shocking. Using Needle is the closest thing I see to being able to measure the money you're leaving on the table. Review collected by and hosted on G2.com.

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