--- title: NCR Voyix Counterpoint Reviews meta\_title: 'NCR Voyix Counterpoint Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 31 reviews by the users' company size, role or industry to find out how NCR Voyix Counterpoint works for a business like yours. aggregate\_rating: rating\_value: 3.7 review\_count: 31 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Retail url: https://www.g2.com/categories/retail --- # NCR Voyix Counterpoint Reviews & Product Details NCR Voyix Counterpoint is a comprehensive retail management system designed to streamline operations for businesses ranging from single-store retailers to multi-location enterprises. This feature-rich software offers real-time inventory management, a customizable point-of-sale (POS) interface, and instant access to critical data, enabling retailers to provide seamless customer experiences across various channels. Tailored to meet the unique needs of diverse retail sectors, Counterpoint empowers businesses to enhance efficiency, improve customer loyalty, and drive growth. Key Features and Functionality: - Inventory Management: Monitor stock levels in real-time across all locations, print labels, manage physical counts, and access key metrics to maintain optimal inventory control. - Point-of-Sale (POS): Utilize configurable touchscreens for efficient sales processing, including features like layaways and upsell prompts, while ensuring secure payment transactions. - Customer Loyalty and Tracking: Track customer purchase histories and preferences, enabling the implementation of loyalty programs that foster strong relationships and encourage repeat business. - Automated Purchasing: Streamline procurement with support for multiple vendors, smart reorder recommendations, and vendor credit tracking to optimize purchasing processes. - Marketing Data and Reporting: Leverage customer purchase insights to create targeted marketing campaigns and generate comprehensive reports on metrics such as turn rate, profitability, and daily sales, facilitating informed decision-making. Primary Value and Solutions Provided: NCR Voyix Counterpoint addresses the complex challenges faced by retailers by offering an integrated solution that enhances operational efficiency and customer engagement. By automating critical processes like inventory management and purchasing, businesses can reduce manual errors and save time. The system's robust POS capabilities ensure swift and secure transactions, while its customer loyalty features help build lasting relationships with shoppers. Additionally, the platform's advanced reporting and analytics tools provide valuable insights, enabling retailers to make data-driven decisions that drive profitability and growth. * * * Seller [NCR Voyix](https://www.g2.com/sellers/ncr-voyix) Discussions [NCR Voyix Counterpoint Community](https://www.g2.com/products/ncr-counterpoint-pos/discuss) Solution Type All-in-One Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/ncr-counterpoint-pos/pricing) ## Top-Rated Alternatives [ ![Shopify POS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shopify POS") Shopify POS 4.4/5(368) ](https://www.g2.com/products/shopify-shopify-pos/reviews) [ ![Square Point of Sale](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Square Point of Sale") Square Point of Sale 4.6/5(1,211) ](https://www.g2.com/products/square-point-of-sale/reviews) [ ![Toast](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Toast") Toast 4.2/5(371) ](https://www.g2.com/products/toast/reviews) [ View All Alternatives ](https://www.g2.com/products/ncr-counterpoint-pos/competitors/alternatives) ## User Insights Average based on 31 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") CR Verified User in Retail Mid-Market (51-1000 emp.) 11/25/2015 "Powerful but not smart" 3.5/5 What do you like best about NCR Voyix Counterpoint? The back end reporting capabilities. Being able to export to excel easily is nice. Review collected by and hosted on G2.com. What do you dislike about NCR Voyix Counterpoint? It's clunky, needing a lot of peripherals. It is not a sleek cloud based program with minimal hardware. Mobile platform is not robust. The blue tooth printer often fails Review collected by and hosted on G2.com. Recommendations to others considering NCR Voyix Counterpoint: weigh the benefits of reporting with the ease of use and attractiveness of the program. Which is more important to you? Review collected by and hosted on G2.com. What problems is NCR Voyix Counterpoint solving and how is that benefiting you? Mobile use. Has not been realized. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/ncr-counterpoint-pos/pricing) NCR Voyix Counterpoint Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f0e2e9c13aea5bb4b30246b6eead98c8/retail-pro.png "Product Avatar Image") Retail Pro 3.8/5(33) [ Compare Now ](https://www.g2.com/compare/ncr-counterpoint-pos-vs-retail-pro) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d5f77fa3d4b39b9be79e7187caf3c5fa/lightspeed-retail.jpg "Product Avatar Image") Lightspeed Retail 4/5(294) [ Compare Now ](https://www.g2.com/compare/lightspeed-retail-vs-ncr-counterpoint-pos) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ee2a0a4dbe312decf4c1e78b3a6f0b53/shopify-shopify-pos.jpg "Product Avatar Image") Shopify POS 4.4/5(368) [ Compare Now ](https://www.g2.com/compare/ncr-counterpoint-pos-vs-shopify-shopify-pos) ## Work at NCR Voyix? 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