NCR Voyix Counterpoint Reviews & Product Details

The ability for this platform to fit any team's needs is crazy! You can set up rewards, set up so many products and branches of products, and maintain all of your account all in one system! Review collected by and hosted on G2.com.

It is not cheap at all. This system is very expensive to upgrade, and keep up with the latest tech. The styling of the system is also really old looking. Review collected by and hosted on G2.com.

There is plenty of flexibility to handle many different retail situations including loyalty programs, gift cards, and customer layaways. Review collected by and hosted on G2.com.

The price is higher than it needs to be and it has become out-of-date. Review collected by and hosted on G2.com.

it covers many aspects of a business with a retail front. It is completely customizable as far as data goes. Review collected by and hosted on G2.com.

This system is nice. It can be a little tricky to use especially if a company wants to customize it for their business. The system is unhappy with a lot. Our business has a lot of moving parts and for an all in one POS system running on a SQL server, this one is a little slow. Our company see performance issues due to customizations. Which I get but why offer them if it is unable to support? Would recommend if they have the right business partner. Review collected by and hosted on G2.com.

I like that it's easy to update information and that I can print out any report on products/inventory. That the system lets you know if the drawer has already been opened for the day so there is no danger of having 2 open drawers. Review collected by and hosted on G2.com.

That it can sometimes be counterintuitive to use. Sometimes have to think outside the box to find what I am looking for if I need specific information for accounting. CounterPoint likes things in a certain order and cannot go outside that order. Review collected by and hosted on G2.com.

It’s a great POS software used in the workplace. Review collected by and hosted on G2.com.

There’s not a factor really that I would dislike about this software. Review collected by and hosted on G2.com.

Cash quick pay buttons are convenient and accurate. Viewing recent sales of particular items very handy. Receipt recall and sales summaries quite well organised (+ searchable). Review collected by and hosted on G2.com.

Would like it to be easier to change settings on when to print dual receipts.

Limited hotkey buttons

Constant drawer open sensor issues (popup warnings despite drawer being closed). Review collected by and hosted on G2.com.

THAT I KNOW HOW TO USE IT...THERE NEEDS TO ME MAJOR IMPROVEMENTS MADE FOR THE BUYING SIDE OF THINGS. IM NOT SURE THERE IS ANYTHING STAND OUT ABOUT THE SYSTEM TO ME. Review collected by and hosted on G2.com.

THAT YOU CANNOT HAVE SIZE AND COLOR AND QTY ON HAND AND QTY SOLD ON ONE PAGE. THEY ARE HARD TO WORK WITH ON HAVING CERTAIN REPORTS STANDARIZED. DOES NOT HAVE AN OPEN TO BUY PROGRAM BUILT IN. MIN MAX IS TOO DIFFICULT TO SET UP AND HAS TO BE SET FOR EACH ITEM. THIS MAKES FORECASTING VERY DIFFICULT AND MANUAL Review collected by and hosted on G2.com.

I appreciate the many functions and ways to access information where I can input Inventory and have that saved for when I do invoices and it is able to give me how short I am and how short I should be. Review collected by and hosted on G2.com.

I just like the slowness of the system and sometimes how I have to wait several minutes only for the program not to respond. Review collected by and hosted on G2.com.

Ease of entering in weekly schedules. It's quick and simple. Review collected by and hosted on G2.com.

No frills, poor reporting, glitches. There's no easy back and forth between schedules and hours worked. Review collected by and hosted on G2.com.

Easy to use and extremely intuitive. Help and remote consult is challenging. Review collected by and hosted on G2.com.

Remote help was close to impossible but overall it was easy to get used to. Not enough shortcuts. Review collected by and hosted on G2.com.