# nCino Cloud Banking Platform Reviews **Vendor:** nCino Opco **Category:** [Digital Banking Platforms](https://www.g2.com/categories/digital-banking-platforms) **Average Rating:** 4.2/5.0 **Total Reviews:** 14 ## About nCino Cloud Banking Platform nCino (NASDAQ: NCNO) is powering a new era in financial services. The Company was founded to help financial institutions digitize and reengineer business processes to boost efficiencies and create better banking experiences. With over 2,700 customers worldwide - including community banks, credit unions, independent mortgage banks, and the largest financial entities globally - nCino offers a trusted platform of best-in-class, intelligent solutions. By integrating artificial intelligence and actionable insights into its platform, nCino is helping financial institutions consolidate legacy systems to enhance strategic decision-making, improve risk management, and elevate customer satisfaction by cohesively bringing together people, AI and data. For more information, visit www.ncino.com. ## nCino Cloud Banking Platform Reviews ### 1. Versatile but Requires Extensive Customization **Rating:** 3.0/5.0 stars **Reviewed by:** Megan T. | Director of Product Managenent, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2025 **What do you like best about nCino Cloud Banking Platform?** I find nCino Cloud Banking Platform especially beneficial due to its integration with Salesforce. This integration provides a specific packaged solution accompanied by the necessary support, while simultaneously allowing us to leverage the versatile functionality of Salesforce when it is beneficial. I appreciate how certain features have significantly impacted our business operations, such as the forms manager, docman, loan page, and spreads. These key features, even though they might have varying levels of usage, stand out as elements that contribute positively to our workflow and efficiency. The platform's ability to centralize systems also stands out, ensuring that everyone in the company shares the same view and information for each transaction. **What do you dislike about nCino Cloud Banking Platform?** I am frustrated with the limitations regarding customer control within the nCino Cloud Banking Platform package. The customer portal seems to be underutilized by many nCino customers and includes frustrating elements that can't be easily updated. Modifications to the customer experience require extensive project engagement with nCino, even for minor adjustments. Additionally, the out-of-the-box solution has a clunky user interface, and small changes to processes can extend load times significantly. The initial setup was also cumbersome, taking 18 months to become fully operational, necessitating a lot of internal resources and customizations, as the platform didn't fully meet its promises. **What problems is nCino Cloud Banking Platform solving and how is that benefiting you?** I use the nCino Cloud Banking Platform to manage the end-to-end loan application process, solving the issue of disparate systems, and leveraging Salesforce functionality for a centralized view, ensuring all transaction information is consistent across the company. ### 2. nCino banking helps banking industry **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about nCino Cloud Banking Platform?** How the loan progress thru time and how you configure the Routes the subroutes and screen sections of the objects. it's quite interesting as well that this manage package can be installed in Salesforce. **What do you dislike about nCino Cloud Banking Platform?** for me so far there are limitations and out of the box configurations under nCino. Wherein most of the clients expected to be improved as clients expect more enhancements with nCino. **What problems is nCino Cloud Banking Platform solving and how is that benefiting you?** How fast,reliable and manageable to handle the loans of the customer using nCino it helps bankers to serve their clients well and with security. With how industry moved to cloud to support their customer and how technology improve nowadays, nCino helps in many ways. like what they said nCino was purely made for banking by the bankers to support the banking industry to digitalized their work ### 3. Good tool for integration with LOS **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2019 **What do you like best about nCino Cloud Banking Platform?** NCino Bank Operating System is a good platform to being together loan origination systems and scorecards. **What do you dislike about nCino Cloud Banking Platform?** nCino Bank Operating Sysyem is a huge ecosystem that is trying hard in several areas, rather than specializing in a few. **Recommendations to others considering nCino Cloud Banking Platform:** nCino is headed in the right direction and only time will tell its durability. **What problems is nCino Cloud Banking Platform solving and how is that benefiting you?** nCino Bank Operating System was being used as a backdrop to a Commercial Scorecard System and Basel Scorecard Database within the bank. ### 4. My Experience with nCino **Rating:** 4.5/5.0 stars **Reviewed by:** Bhupendra G. | Program Manager nCino Projects, Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2021 **What do you like best about nCino Cloud Banking Platform?** nCino has built-in Loan origination capability which I like most I have been working in the banking system for the last 10 years. I am amazed by the capability it has in it. We have many different traditional systems for 7 steps process for loan origination which performs different operations like prequalification, application processing, underwriting, credit decision, Quality check, and Loan funding. Using different vendor applications was a pain for the customer. Now onboarding into the nCino system, made life easier for both customer and support team.No long hour work and debugging for vendor applications. Everything is cloud-based, Customers can see the status anywhere any time and Line of Business can approve the application from their mobile ...so life is easy for everyone. Faster development testing and production installation. Greater Security features. Easy onboarding for different products Reduction in operating cost. **What do you dislike about nCino Cloud Banking Platform?** Well, Everything has Pro and Cons so as a Tech person I can see that projects are completed within 3-6 months which usually take years when we were building them in .Net/Java or Microsoft technology. Now this will brings stability factor for a developer :).Maintenance is also very easy so less development work. Finding the resources are very difficult. No many certifications are available to get competent. **What problems is nCino Cloud Banking Platform solving and how is that benefiting you?** We are having multiple systems for the loan origination process for the commercial credit platform. which built a long time back in Microsoft, lotus notes, and supported by multiple vendor apps. Now some of them very old and about to retire. An upgrade would take a hell of a lot of money for clients and they are in need of a sophisticated system to perform end to end process. Guess Solution was nCino Origination System !!! ### 5. nCino product overview **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2021 **What do you like best about nCino Cloud Banking Platform?** The user navigation and security, more reliable and easy for end users **What do you dislike about nCino Cloud Banking Platform?** nothing for me to dislike in this nCino as far as i worked **What problems is nCino Cloud Banking Platform solving and how is that benefiting you?** I am creating approval processes, workflows, validations, etc. ### 6. Best Banking Operating System **Rating:** 5.0/5.0 stars **Reviewed by:** Sai Vinay M. | Senior Systems Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2021 **What do you like best about nCino Cloud Banking Platform?** Sequential loan steps process from end to end. Able to add collateral and assets all in one place. Credit Memo is the one of the best which generate a loan in to a PDF Document. nCino having a Clean UI and document placeholders are the best. **What do you dislike about nCino Cloud Banking Platform?** Some times page loading time take more time **Recommendations to others considering nCino Cloud Banking Platform:** highly recommended for others most of the functionality is already built **What problems is nCino Cloud Banking Platform solving and how is that benefiting you?** We are solving loans process in nCino we can do every process of loan with nCino in each stage from Qualification stage to Booked stage ### 7. Ncino was a system that allowed analysts to view loans and other info in an organized manner. **Rating:** 5.0/5.0 stars **Reviewed by:** Shekhar K. | Compliance Examiner I, Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2021 **What do you like best about nCino Cloud Banking Platform?** I enjoy how organized and efficient the system is. **What do you dislike about nCino Cloud Banking Platform?** There are too many categories some times which decreases efficiency. **Recommendations to others considering nCino Cloud Banking Platform:** If you want to understand the banking system and terms of all parties for ARs, this System will assist in that. **What problems is nCino Cloud Banking Platform solving and how is that benefiting you?** I was able to solve loan problems by recieving all terms of a loan. ### 8. Very useful for loan origination system **Rating:** 5.0/5.0 stars **Reviewed by:** amit s. | Senior Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2021 **What do you like best about nCino Cloud Banking Platform?** Automation of process and was of configuring beautiful UI. **What do you dislike about nCino Cloud Banking Platform?** Migration of UI from one org to other. ncino feature migrator tool some time don't work correctly on ui migration. **What problems is nCino Cloud Banking Platform solving and how is that benefiting you?** We used ncino for transforming loan origination system for a financial instiute. ### 9. nCino contains almost everything out of box for loan origination. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2021 **What do you like best about nCino Cloud Banking Platform?** UI configuration makes the task of designing the user interface effortless. **What do you dislike about nCino Cloud Banking Platform?** Document manager, since it uses salesforce data storage. For bigger applications its not easy to store to larger amount of data in docman. **Recommendations to others considering nCino Cloud Banking Platform:** Highly recommended for loan origination solutions **What problems is nCino Cloud Banking Platform solving and how is that benefiting you?** Loan origination basically. Easy application development. Easily configurable components. Best solution for loan origination. ### 10. User friendly . Lot of scope for improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2021 **What do you like best about nCino Cloud Banking Platform?** Some of the features like Document Manager which helps in handling documents in a digital manner , Exposure calculations which provides an overview about a Relationship , Credit memo etc **What do you dislike about nCino Cloud Banking Platform?** Some technical flaws can be improved like the approval process issues which sort of block the whole loan process **What problems is nCino Cloud Banking Platform solving and how is that benefiting you?** The major problem which is addressed is moving towards a digital platform for whole loan origination process and removal of paperwork from banking activities ### 11. Excellent banking out of the box software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2021 **What do you like best about nCino Cloud Banking Platform?** Ease of use and business processes, reporting **What do you dislike about nCino Cloud Banking Platform?** Expand the product modules in terms of superannuation industry **Recommendations to others considering nCino Cloud Banking Platform:** Implement the mCino system for improving business process efficient and effectiveness across the board **What problems is nCino Cloud Banking Platform solving and how is that benefiting you?** Mortgage loan processing and customer centricity ### 12. Old Dog Learns New Tricks Easy With nCino **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2019 **What do you like best about nCino Cloud Banking Platform?** Learnability, centralization, ease of use **What do you dislike about nCino Cloud Banking Platform?** The help screens take you to a totally different page. Help tabs located by each tab could either explain the field or offer solutions/recommendations based on where you’re located on the page at that time. **What problems is nCino Cloud Banking Platform solving and how is that benefiting you?** We are able to track loans all throughout the process, which greatly saves on email and phone time. All the information needed can be uploaded here and it helps information not fall through the tracks or the loan to not get hung up and different stages of the process. ### 13. nCino **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2018 **What do you like best about nCino Cloud Banking Platform?** It is a great reporting tool built off of the Salesforce platform. The loan workflow can help with reducing paperwork and internal emails. Is also a great tool for tacking. **What do you dislike about nCino Cloud Banking Platform?** It is a newer company that has a lot more room for growth. The nCino part seems to be disconnected from the salesforce part. They are growing very fast with is good for them but there are a lot of new hires that don't know much. This can be troublesome for their clients. **What problems is nCino Cloud Banking Platform solving and how is that benefiting you?** It allows real time reporting and data sync with our core system. It also allows users to know what is happening throughout the process. ### 14. Easy of use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2018 **What do you like best about nCino Cloud Banking Platform?** Everything, I've had no issues since my company switched to this software. **What do you dislike about nCino Cloud Banking Platform?** Nothing, as stated above it's great software that is easy to use. **What problems is nCino Cloud Banking Platform solving and how is that benefiting you?** Manage client files and enter small business applications. ## nCino Cloud Banking Platform Discussions - [What does nCino Inc do?](https://www.g2.com/discussions/what-does-ncino-inc-do) - [How does nCino work with Salesforce?](https://www.g2.com/discussions/how-does-ncino-work-with-salesforce) - [What is nCino product?](https://www.g2.com/discussions/what-is-ncino-product) - [What is nCino bank operating system?](https://www.g2.com/discussions/what-is-ncino-bank-operating-system) - [How has nCino changed or been updated to provide efficiency to users.](https://www.g2.com/discussions/41436-how-has-ncino-changed-or-been-updated-to-provide-efficiency-to-users) - [View nCino Cloud Banking Platform pricing details and edition comparison](https://www.g2.com/products/ncino-cloud-banking-platform/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-09+11%3A00%3A48+-0500&secure%5Bsession_id%5D=88f73a7e-1778-4855-9e69-b9371f468472&secure%5Btoken%5D=6de6c6a807ebeb468b9b5d4286da30ff4165a62e94de6a94b885e9c00e00f706&format=llm_user) ## nCino Cloud Banking Platform Features **Operations** - Compliance - Digital Banking Platforms - Multichannel - Digital Banking Platforms - Unified Banking - Digital Banking Platforms **Process Automation** - Onboarding Flow Management - E-Signature - Data Capture - Auto-Capture **Infrastructure** - Open Banking - Digital Banking Platforms - Cloud-Based - Digital Banking Platforms - Self-Service Banking - Digital Banking Platforms **Identity Verification** - ID Scanning - KYC - Credit Check **Data** - CRM - Digital Banking Platforms - Business Intelligence - Digital Banking Platforms **Agentic AI - Digital Customer Onboarding** - Decision Making **Agentic AI - Digital Banking Platforms** - Autonomous Task Execution - Decision Making ## Top nCino Cloud Banking Platform Alternatives - [Q2](https://www.g2.com/products/q2-software-inc-q2/reviews) - 4.2/5.0 (11 reviews) - [Alkami](https://www.g2.com/products/alkami-technology-inc-alkami/reviews) - 4.4/5.0 (39 reviews) - [TeamSupport](https://www.g2.com/products/teamsupport/reviews) - 4.4/5.0 (877 reviews)