--- title: Nayax Reviews meta\_title: 'Nayax Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Nayax works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 8 scale: '5' date\_modified: '2026-08-03' parent\_category: name: Retail url: https://www.g2.com/categories/retail ---

# Nayax Reviews & Product Details

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###### Profile Status

This profile is currently managed by Nayax but has limited features.  
  
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Nayax is a global leader in payment and commerce enablement, offering a unified platform that goes beyond transactions to power entire business ecosystems. Serving a diverse range of retail verticals – including unattended retail, global enterprise retail, EV charging and more – Nayax provides end-to-end solutions tailored to the unique challenges of each industry. From sleek, user-friendly payment terminals to powerful software that integrates payments, loyalty, and management tools, Nayax delivers seamless control and real-time insights. With operations in 120 countries and local service teams worldwide, Nayax ensures businesses have the support they need, wherever they are. Optimize Operations By streamlining inventory management, enabling remote monitoring, and providing data-driven insights, Nayax helps businesses save time and reduce operational costs. Smarter management leads to lower OPEX, while a more efficient, connected business means better decision-making and increased profitability. Grow Your Business More than a payment processor, Nayax is a growth partner, helping businesses scale by transitioning from cash to cashless, unlocking valuable consumer data, and driving customer engagement. Whether empowering small businesses with sophisticated tools or enabling enterprises to expand globally, Nayax delivers future-ready solutions that evolve with its customers. With innovation at its core and a commitment to simplicity, Nayax provides one comprehensive solution, one point of contact, and a competitive edge that helps businesses thrive in an ever-changing landscape.

* * *

Seller
[Nayax](https://www.g2.com/sellers/nayax)
Discussions
[Nayax Community](https://www.g2.com/products/nayax/discuss)
Languages Supported

English

Overview by
edanbi@nayax.com Bin-Nun

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## User Insights

Average based on 8 real user reviews.

[Log in to unlock pricing and user insights](/login)

 ![Louie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Louie S.")
LS

Louie S.

Owner

Small-Business (50 or fewer emp.)

5/11/2025

"Eases Transactions but Needs Better Support"

3.5/5

What do you like best about Nayax?

I like how Nayax provides better service for my customers. It makes transactions easier for the customers while getting the money directly into my bank account. I use Nayax primarily for credit card touch pay on my vending machines. Review collected by and hosted on G2.com.

What do you dislike about Nayax?

The customer service needs a lot of improvement. Review collected by and hosted on G2.com.

What problems is Nayax solving and how is that benefiting you?

I use Nayax for credit card payments on my vending machines. It makes transactions easier for customers and puts the money directly into my bank account. It also provides better service for my customers. Review collected by and hosted on G2.com.

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3/17/2026
Current UserValidated ReviewerIncentivizedSource: Thank You page

 ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages")
AF

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

5/8/2025

"Could be better"

1.5/5

What do you like best about Nayax?

They are very consistent on sending payments, and they have a lot of controls in the control panel. Review collected by and hosted on G2.com.

What do you dislike about Nayax?

Support. Email support is basically non-existent. You pretty much have to call in to get support. Often, you will have to wait several hours for a call back (or try again the next day). Support is not consistent. Depending on who answers your call, you may or may not get your problem resolved. For example, one rep couldn't figure out the settings so they just had me do an RMA replacement on the device. Of course, the replacement had the same issue because it was a settings issue, not a hardware issue.

The online documentation is quite lacking. There are so many things that are not referenced anywhere on their website or manuals. Review collected by and hosted on G2.com.

What problems is Nayax solving and how is that benefiting you?

It takes credit cards and it tracks inventory. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

DE

David E.

Owner

Small-Business (50 or fewer emp.)

5/8/2025

"Very user friendly with all the detail you need to run a successful business!"

5/5

What do you like best about Nayax?

This is the first time I have ever use a payment system after forming my vending business. What I like best about Nayax is their online application interface. It provide me with all the report operation I need to track and monitor my business progress. Review collected by and hosted on G2.com.

What do you dislike about Nayax?

The compliance team are quick to disconnect your account if you do not provide them with the information you need right away. Review collected by and hosted on G2.com.

What problems is Nayax solving and how is that benefiting you?

Do not know about any problems they are solving not has any benefited me. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic Review from User Profile

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
UR

Verified User in Retail

Small-Business (50 or fewer emp.)

5/13/2025

"Good program"

4/5

What do you like best about Nayax?

It's fairly easy to use. There are incentives for customers (Monyx) which saves the company fees. Review collected by and hosted on G2.com.

What do you dislike about Nayax?

Support is difficult to get a hold of and wait times can be horrible. There should be discounts for the more the machines you have the monthly fee should be discounted. Review collected by and hosted on G2.com.

What problems is Nayax solving and how is that benefiting you?

Not sure if they are actually working it but more conducive reporting would be nice, to easily integrate with Power BI or other reporting tools outside of Nayax. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

MC

Matthew C.

Business owner

Small-Business (50 or fewer emp.)

5/8/2025

"Complete Card Reader solution"

5/5

What do you like best about Nayax?

Nayax VPOS takes all forms of card payments- TAP-Chip-Swipe. Very easy to use and has so many different parameters to better suite your vending needs. Their new webbing SIM card has greatly helped get better and more consistent signal strength. Review collected by and hosted on G2.com.

What do you dislike about Nayax?

I haven’t found an issue currently with Nayax. I’ve been very pleased with their products and customer service. Review collected by and hosted on G2.com.

What problems is Nayax solving and how is that benefiting you?

More options for customers to buy products. Also helps organize my business model. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic Review from User Profile

 ![Pedro V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pedro V.")
PV

Pedro V.

regional manager

Small-Business (50 or fewer emp.)

5/9/2025

"A VERY GOOD PAYMENT PROCESOR"

4.5/5

What do you like best about Nayax?

Fast and trust full, easy to use and to manage. the integration with different vending machines is pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Nayax?

sometimes there are problems with the GPR connection in some device. Review collected by and hosted on G2.com.

What problems is Nayax solving and how is that benefiting you?

cashless payment Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Scott S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott S.")
SS

Scott S.

Founder, President

Small-Business (50 or fewer emp.)

5/8/2025

"the system works but is cumbersome and training and better support is needed"

3/5

What do you like best about Nayax?

It is easy for my customers to use and the weekly deposits are ideal Review collected by and hosted on G2.com.

What do you dislike about Nayax?

Training is needed to learn how to do data analysis through the website and app Review collected by and hosted on G2.com.

What problems is Nayax solving and how is that benefiting you?

I have vending machines and enabling customers to pay electronically increases business Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![STUART R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "STUART R.")
SR

STUART R.

Owner

Food & Beverages

Small-Business (50 or fewer emp.)

5/9/2025

"Great Products!"

5/5

What do you like best about Nayax?

I like the way the reports are generated, and the app is very user friendly! Review collected by and hosted on G2.com.

What do you dislike about Nayax?

I do not dislike anything about Nayax!!! Review collected by and hosted on G2.com.

What problems is Nayax solving and how is that benefiting you?

I like the way the reports are generated and the easy use of the app! Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/nayax/pricing)

##### Categories on G2

[Retail POS](https://www.g2.com/categories/retail-pos)[Retail Management Software](https://www.g2.com/categories/retail-management-software)

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