--- title: Navvia Reviews meta_title: 'Navvia Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 109 reviews by the users' company size, role or industry to find out how Navvia works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 109 scale: '5' date_modified: '2026-08-07' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # Navvia Reviews **Vendor:** Navvia **Category:** [Business Process Management Software](https://www.g2.com/categories/business-process-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 109 ## About Navvia The Navvia Process Designer is the easiest and most cost effective way to design and document processes. With features such as prebuilt templates, easy to draw flowcharts, automated document creation, requirements gathering, and on-line collaboration & sharing, the Navvia Process Designer will save you time and money. It’s the perfect solution for ITSM practitioners, process analysts, consulting companies or tool implementers. ## Navvia Pros & Cons **What users like:** - Users praise the **exceptional customer support** of Navvia, noting their friendliness and quick response times. (2 reviews) - Users appreciate the **ease of use** of Navvia, benefiting from its intuitive guides and helpful process templates. (2 reviews) - Users appreciate Navvia for its **step-by-step process management guidance** , enhancing operational efficiency and user experience. (2 reviews) - Users appreciate the **automation efficiency** of Navvia, which saves time by updating changes automatically throughout the process. (1 reviews) - Users appreciate the **step-by-step guidance** of Navvia, simplifying their process management and operational tasks. (1 reviews) - Navigation Ease (1 reviews) - Scanning Features (1 reviews) **What users dislike:** - Users face difficulties with **access restrictions** , making it hard to download and share process documents effectively. (1 reviews) - Users find the **limited customization** options in Navvia restrict their ability to tailor the product to their needs. (1 reviews) - Users struggle with **difficulties in downloading and sharing process documents** , hindering collaboration and efficiency. (1 reviews) ## Navvia Reviews ### 1. Could be more intuitive to use **Rating:** 3.0/5.0 stars **Reviewed by:** Sally C. | Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Navvia?** I like the concept in theory which is that Navvia facilitates collaboration and tracks the process of requirements documentation, review, and sign off. **What do you dislike about Navvia?** I found Navvia cumbersome to use and not very intuitive. For example, I didn't like that to be an approver for a document, you needed to be added to the group for that document, so if you have hundreds of documents, it would have to be done manually. This was a big pain point and barrier to adding more users to the system. Also, I had difficulty figuring out how to find the documents that I was looking - the navigation and filters weren't very intuitive. After trying a few times, I gave up. **What problems is Navvia solving and how is that benefiting you?** We need to ensure that business requirements are documented and sign-offs recorded for change control purposes. This benefits my team by keeping scope creep in check and keeping the stakeholders accountable for what they agreed to. **Official Response from Katherine Franco Rey:** > Thank you for your feedback regarding setting up approval groups. We're sorry to hear you're not finding this feature intuitive. Setting up approval groups should be a one-time effort, and we strive to make it as efficient and straightforward as possible. We would love to assist you in setting up approval groups for your organization. Please feel free to set up a time with our support team to help us better address the issue and find a suitable solution for you. Please feel free to contact us via the following email address: Support@Navvia.com. Wishing you a fantastic remainder of the week. ### 2. Needs work innovating the platform for a more friendly GUI, more simple. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2024 **What do you like best about Navvia?** It is responsive and fast, ,it has plenty of tools for use. **What do you dislike about Navvia?** Graphic user interface needs work, for a more friendly GUI **What problems is Navvia solving and how is that benefiting you?** Business Procees Models to understand workflow and solve issues faster when viewing charts and diagrams **Official Response from Katherine Franco Rey:** > Hi, we appreciate your feedback on Navvia. We're glad to hear that you find Navvia responsive, fast, and well-equipped with various tools. We acknowledge your feedback regarding the user interface (UI). We are actively working on building a new and improved GUI for the process designer. This will prioritize a more user-friendly and intuitive experience to streamline your workflow further. In the meantime, if you have any specific suggestions for UI improvements, please don't hesitate to share them with us. Stay tuned for exciting updates regarding the new UI for the process designer! Very best. ### 3. Review of Navvia **Rating:** 2.5/5.0 stars **Reviewed by:** Robert A. | IT Business Relationship Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2019 **What do you like best about Navvia?** Conceptually, Navvia is good. Ability to simply pull and place symbols is good. **What do you dislike about Navvia?** very touchy, you can mistakenly move symbols too easily. **What problems is Navvia solving and how is that benefiting you?** documenting business processes ### 4. Productive Platform **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2019 **What do you like best about Navvia?** The content access was easy and user friendly. **What do you dislike about Navvia?** Accessing the site was difficult and troublesome every time. **What problems is Navvia solving and how is that benefiting you?** Training platform. ## Navvia Discussions - [When will grouping items functionality be available?](https://www.g2.com/discussions/when-will-grouping-items-functionality-be-available) - 1 comment, 1 upvote - [What training and support options are available?](https://www.g2.com/discussions/training-support) - 1 comment, 1 upvote - [Does Navvia have a disaster recovery plan?](https://www.g2.com/discussions/datacenter-and-security-6e124f92-4fdb-4ce5-94f4-9724fef0c8fe) - 1 comment, 1 upvote - [Is my data backed up?](https://www.g2.com/discussions/datacenter-and-security-792c54bb-4797-45a5-b735-10da756a2c8c) - 1 comment, 1 upvote - [Has penetration testing been performed on your application?](https://www.g2.com/discussions/datacenter-and-security-4d754b82-e5fa-4d39-8d3e-e5dff8112649) - 1 comment, 1 upvote - [View Navvia pricing details and edition comparison](https://www.g2.com/products/navvia/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+11%3A16%3A37+-0500&secure%5Bsession_id%5D=ffadca31-16ca-40f7-9117-020303bb0148&secure%5Btoken%5D=2e6d499e057a621284c397e8b959195f8eaa58d19b0dcbb876b1713c6b92dbdc&format=llm_user) ## Navvia Features **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Process Management** - Process Overview - Process Analysis - Unstructured Processes - API Connection - Intelligence - Document Approval **Customization** - Document Generation - Process Design - Process Repository - No-Code **Collaboration** - Access Controls/Permissions - Data Unification - Accessibility - Real-Time Data - Role-Based Permissions **Agentic AI - Business Process Management** - Multi-step Planning - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Process Development** - Process Routing **Additional Functionality** - Rules-Based Workflow - Mobile Access - Document Storage - Data Import/Export - Collaboration Tools - Document Management - Real-Time Reporting - Customizable Forms - Activity Dashboard - CRM - Process Modeling & Designing - Drag & Drop - Task Progress Tracking - API - Calendar Management - Audit Management - Commenting/Notes - Forms Management - Alerts/Notifications - Reporting/Analytics - Configurable Workflow - Graphical Workflow Editor - Data Visualization - Workflow Management - Process Change Tracking - AI Copilot - Email Management - Templates - Real-Time Updates - Approval Process Control - Customizable Fields - Version Control - Forms Automation - Customizable Templates - Compliance Management - Activity Tracking - Single Sign On - Task Management - Customizable Reports - Business Process Control - Business Process Automation - User Management - Audit Trail ## Top Navvia Alternatives - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) - 4.3/5.0 (1,272 reviews) - [Kissflow](https://www.g2.com/products/kissflow/reviews) - 4.3/5.0 (560 reviews) - [Process Street](https://www.g2.com/products/process-street/reviews) - 4.6/5.0 (451 reviews)