Verified User in Information Technology and Services
PI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"DBA and Operations Squad"
5/5
Describe the project or task Navisite Services helped with:

They assisted with migration from one DC to NS and ever since then helped run our estate smoothly Review collected by and hosted on G2.com.

What do you like best about Navisite Services?

The DBA and Operation Team supports us understanding the urgency Review collected by and hosted on G2.com.

What do you dislike about Navisite Services?

There is nothing I would to change at NS, but would like the good work to continue Review collected by and hosted on G2.com.

Recommendations to others considering Navisite Services:

They are the best in what they do for us. Review collected by and hosted on G2.com.

What problems is Navisite Services solving and how is that benefiting you?

24x7 DBA Support Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
GT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Good and efficient service"
5/5
Describe the project or task Navisite Services helped with:

They helped copy our exchange server and update it to Microsoft 360. It was a pretty seamless process. I really appreciated their services. Review collected by and hosted on G2.com.

What do you like best about Navisite Services?

The ease of use of their portal and their customer service is excellent. Review collected by and hosted on G2.com.

What do you dislike about Navisite Services?

I, for one, did not see any things that I disliked from my interaction with Navisite. Review collected by and hosted on G2.com.

What problems is Navisite Services solving and how is that benefiting you?

Manage our email services. Review collected by and hosted on G2.com.

Verified User in Translation and Localization
AT
Verified User in Translation and Localization
Enterprise (> 1000 emp.)
"Good Managed service for Proofpoint"
4/5
Describe the project or task Navisite Services helped with:

Helped us implement and support a Proofpoint spam filter Review collected by and hosted on G2.com.

What do you like best about Navisite Services?

The team was very helpful in the implementation process Review collected by and hosted on G2.com.

What do you dislike about Navisite Services?

Sometimes they are difficult to get ahold of for support Review collected by and hosted on G2.com.

Recommendations to others considering Navisite Services:

Get a direct line for a support agent their ticketing system can be slow Review collected by and hosted on G2.com.

What problems is Navisite Services solving and how is that benefiting you?

Filtering out a fair amount of phishing emails to keep out organization safe Review collected by and hosted on G2.com.

Verified User in Computer Software
GC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great facility, personnel and services"
5/5
Describe the project or task Navisite Services helped with:

Cage reduction, migration

Ptp services

Remote hands

Feature updates and communication Review collected by and hosted on G2.com.

What do you like best about Navisite Services?

Uptime and seamless maintenance

Customer support response Review collected by and hosted on G2.com.

What do you dislike about Navisite Services?

With the changes and updates to services provided over the last few years, there isn't much to dislike at this point. Review collected by and hosted on G2.com.

What problems is Navisite Services solving and how is that benefiting you?

Uptime, latency reduction, security

Migrations and efficient use of datacenter services Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
PA
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
"We've used Navisite for many years with no problems"
5/5
Describe the project or task Navisite Services helped with:

Navisite supplies our company with Internet access Review collected by and hosted on G2.com.

What do you like best about Navisite Services?

The best part about using navisite is that we have very few problems Review collected by and hosted on G2.com.

What do you dislike about Navisite Services?

When we do have problems sometimes it is hard connecting to the right people Review collected by and hosted on G2.com.

What problems is Navisite Services solving and how is that benefiting you?

They give us a multihomed Internet connection which would be difficult and expensive to do on our own. Review collected by and hosted on G2.com.

Verified User in Computer Networking
PC
Verified User in Computer Networking
Enterprise (> 1000 emp.)
"Customer Focused and Committed"
4/5
Describe the project or task Navisite Services helped with:

Server provisioning

Keeping the servers update to date ( OS and Security Patches) Review collected by and hosted on G2.com.

What do you like best about Navisite Services?

Dedicated team to work with us

Escalation Path

Account Manager - Availability Review collected by and hosted on G2.com.

What do you dislike about Navisite Services?

Global Coverage - DCs across the globe

US DC should be an advantage Review collected by and hosted on G2.com.

What problems is Navisite Services solving and how is that benefiting you?

Managed Infrastructure

Managed Backup services

Managed Monitoring Services Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
GH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Navisite review"
5/5
Describe the project or task Navisite Services helped with:

Colocation for our network servers Review collected by and hosted on G2.com.

What do you like best about Navisite Services?

Customer service to address or follow up our requests through our ticket system. Review collected by and hosted on G2.com.

What do you dislike about Navisite Services?

Sometimes lack of updates on the ticket system from the techs. Review collected by and hosted on G2.com.

What problems is Navisite Services solving and how is that benefiting you?

remote hand service is very helpful in installing equipment on our colo. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Great Service"
5/5
Describe the project or task Navisite Services helped with:

Hosting PeopleSoft Review collected by and hosted on G2.com.

What do you like best about Navisite Services?

The team that supports our account and their professionalism. Review collected by and hosted on G2.com.

What do you dislike about Navisite Services?

Most interaction is at the admin level rather than the user level with the Navisite teams. Review collected by and hosted on G2.com.

What problems is Navisite Services solving and how is that benefiting you?

Navisite hosts and maintains the servers so that our company does not have to. Review collected by and hosted on G2.com.

Verified User in Automotive
CA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Excellent cloud services"
5/5
Describe the project or task Navisite Services helped with:

We are using Navisite cloud quite a long time and always happy with the services and support they provided. Review collected by and hosted on G2.com.

What do you like best about Navisite Services?

Infrastructure availability and support. Review collected by and hosted on G2.com.

What do you dislike about Navisite Services?

Limited manageable services and node replications. Review collected by and hosted on G2.com.

Recommendations to others considering Navisite Services:

I highly recommend Navisite. Review collected by and hosted on G2.com.

What problems is Navisite Services solving and how is that benefiting you?

Hosting, implementing and resource utilization. Review collected by and hosted on G2.com.

Verified User in Medical Practice
GM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Navisite"
3.5/5
Describe the project or task Navisite Services helped with:

Colo services Review collected by and hosted on G2.com.

What do you like best about Navisite Services?

Ease of use. Infrastructure is well established and secure. Review collected by and hosted on G2.com.

What do you dislike about Navisite Services?

The facility was in need of a management change and a plan for the future...which it just received. Review collected by and hosted on G2.com.

What problems is Navisite Services solving and how is that benefiting you?

Global location diversity for redundant infrastructure deployments. Review collected by and hosted on G2.com.