Tom R.
TR
Tom R.
COO
Retail
Small-Business (50 or fewer emp.)
"We've had a long, productive relationship with Navisite"
5/5
Describe the project or task Navisite Services helped with:

Navisite delivers and maintains virtually all of our IT infrastructure including our ERP, desktop environment and websites Review collected by and hosted on G2.com.

What do you like best about Navisite Services?

We particularly like that Navisite takes complete ownership of our environment. It's good to have a central location for all inquires and issues with expert maintenance and advice. Review collected by and hosted on G2.com.

What do you dislike about Navisite Services?

Because of the size of organization, it can be a bit time consuming finding the correct team for specific issues Review collected by and hosted on G2.com.

What problems is Navisite Services solving and how is that benefiting you?

Our internal IT infrastructure has been reduced to a bare minimum. We no longer maintain a full time IT staff and using Citrix as a desktop has allowed us to minimize our hardware costs. Review collected by and hosted on G2.com.

AF
Albert F.
Mid-Market (51-1000 emp.)
"Our Business relies very heavily on Navisite"
4.5/5
Describe the project or task Navisite Services helped with:

Navisite helps us maintain customer facing web sites and data. Review collected by and hosted on G2.com.

What do you like best about Navisite Services?

Ability to quickly add VMs and Public IP addresses as needed. Also like the ability to create VPN between our local site and Navisite Cloud. Review collected by and hosted on G2.com.

What do you dislike about Navisite Services?

Prices are a bit higher than I would like but are still low enough that we can profitably host client data there. Review collected by and hosted on G2.com.

What problems is Navisite Services solving and how is that benefiting you?

The main problem we are solving is that we cannot host client data ourselves due to up time requirements both for power and bandwidth. With Navisite this is not an issue. Review collected by and hosted on G2.com.

Verified User in Internet
PI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Excellent care and service!"
5/5
Describe the project or task Navisite Services helped with:

Power upgrades on our database racks. We haveold systems with less power on our racks. Navisite helped with upgrading power circuits and pdu's all online without any interruption. Engineers were super helpful over all tasks during the covid pandemic they went above and beyond to make things possible for us. Awesome experience. Review collected by and hosted on G2.com.

What do you like best about Navisite Services?

Exceptional customer service, their engineers reach and ease of doing business. Been thorough on concept and explained well to me all necessary changes. Really helped make us deploy servers with short to last minute notice. Review collected by and hosted on G2.com.

What do you dislike about Navisite Services?

Nothing wrong with them at all, They are absolutely best at what they do. Review collected by and hosted on G2.com.

Recommendations to others considering Navisite Services:

Just go with them! One of the, if not, best in business. Review collected by and hosted on G2.com.

What problems is Navisite Services solving and how is that benefiting you?

Data center requirements. Almost full remote services are available. Review collected by and hosted on G2.com.

LY
Lakshmi Y.
Mid-Market (51-1000 emp.)
"IT Business Analyst"
5/5
Describe the project or task Navisite Services helped with:

DBA Services, Agile Upgrade Review collected by and hosted on G2.com.

What do you like best about Navisite Services?

All the teams I worked with are Knowledgeable and responsive Review collected by and hosted on G2.com.

What do you dislike about Navisite Services?

I am yet to find out something that i dislike about the team I have been working with Review collected by and hosted on G2.com.

What problems is Navisite Services solving and how is that benefiting you?

Apart from database administration, we did Agile Upgrade , implemented Mobile Approvals and have been applying security patches every two months. We have very small IT team and so ability to use Navisite team and work on the projects is a huge benefit to the company. Review collected by and hosted on G2.com.

Verified User in Medical Practice
GM
Verified User in Medical Practice
Mid-Market (51-1000 emp.)
"Navisite has been my DaaS VDI provider since 2018."
4.5/5
Describe the project or task Navisite Services helped with:

We added Duo 2fa to the VDI. We are now working on a new 9.0 DaaS Platform Review collected by and hosted on G2.com.

What do you like best about Navisite Services?

Navisite has been hosting VDI Platforms for years, so there are skilled people across teams to help with any issues. Review collected by and hosted on G2.com.

What do you dislike about Navisite Services?

On our current 8.0 platform, there are a lot of issues that can't be fixed. The most obnoxious and time-consuming is User Profiles going to TEMP profiles. Review collected by and hosted on G2.com.

Recommendations to others considering Navisite Services:

Tour their facilities. Ask a lot of questions. Review collected by and hosted on G2.com.

What problems is Navisite Services solving and how is that benefiting you?

Most of the problems are described in the previous question. I am hoping the benefits are that the new platform addresses these issues and works without issue (at least for a year or so). Review collected by and hosted on G2.com.

Verified User in Hospitality
PH
Verified User in Hospitality
Enterprise (> 1000 emp.)
"Quick Service and Friendly Help"
5/5
Describe the project or task Navisite Services helped with:

Navisite is used to manage our 365 environment.

Creating shared mailboxes, granting and removing permissions, and general account permissions and management. Review collected by and hosted on G2.com.

What do you like best about Navisite Services?

They are always quick to respond and get things resolved within a couple of hours. I've yet to have a bad experience with them. Review collected by and hosted on G2.com.

What do you dislike about Navisite Services?

I would like to manage these services myself but that is up to our head of IT not Navisite. Review collected by and hosted on G2.com.

Recommendations to others considering Navisite Services:

If you are looking to subvert your work load for the 365 environment and keep the total security of you users then you should consider Navisite. Review collected by and hosted on G2.com.

What problems is Navisite Services solving and how is that benefiting you?

It helps keep our ticket queue down and the 365 environment safe from bad actors. Review collected by and hosted on G2.com.

Mark R.
MR
Mark R.
Mid-Market (51-1000 emp.)
"Great customer service and problems get resolved!"
4.5/5
Describe the project or task Navisite Services helped with:

Hosted services for MS Office 365 Review collected by and hosted on G2.com.

What do you like best about Navisite Services?

Easy to get a hold of whether by phone or email Review collected by and hosted on G2.com.

What do you dislike about Navisite Services?

When my services were sold to a different company! Review collected by and hosted on G2.com.

What problems is Navisite Services solving and how is that benefiting you?

Technical help and user assistance for Office 365 issues was stellar, and took a lot off my plate! Review collected by and hosted on G2.com.

NM
Nikhil M.
Enterprise (> 1000 emp.)
"It could have been better."
2.5/5
Describe the project or task Navisite Services helped with:

They were our cloud infrastructure partners that we were utilizing for hosting our external customers. Review collected by and hosted on G2.com.

What do you like best about Navisite Services?

Initial infrastructure setup was simple. Review collected by and hosted on G2.com.

What do you dislike about Navisite Services?

Inconsistent customer support for our us. Review collected by and hosted on G2.com.

What problems is Navisite Services solving and how is that benefiting you?

We utilized them for hosting our external customers on Cloud. Review collected by and hosted on G2.com.

Lindsay K.
LK
Lindsay K.
VP Product Management
Mid-Market (51-1000 emp.)
"VP Product Management"
4.5/5
Describe the project or task Navisite Services helped with:

Housing Virtual Data Centers Review collected by and hosted on G2.com.

What do you like best about Navisite Services?

Security and reliability of the data centers Review collected by and hosted on G2.com.

What do you dislike about Navisite Services?

Naviste has out of country support center Review collected by and hosted on G2.com.

Recommendations to others considering Navisite Services:

Understand and document the support plan within Navisite Review collected by and hosted on G2.com.

What problems is Navisite Services solving and how is that benefiting you?

Hosting our applications in the DC Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
GM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Top tier tech support when needed most"
4.5/5
Describe the project or task Navisite Services helped with:

We had challenges with our team certain email functions and associated apps. An email to Navisite tech support helped walk them through solutions in a very short time. Their response time and detailed solutions saved the day! Review collected by and hosted on G2.com.

What do you like best about Navisite Services?

Quick and thorough response to our needs Review collected by and hosted on G2.com.

What do you dislike about Navisite Services?

We haven't found anything we don't like about their service Review collected by and hosted on G2.com.

What problems is Navisite Services solving and how is that benefiting you?

They keep our team toward company goals and not bogged down by problem solving. Review collected by and hosted on G2.com.