# Navigate360 Reviews **Vendor:** EAB **Category:** [Academic Advising Software](https://www.g2.com/categories/academic-advising) **Average Rating:** 4.5/5.0 **Total Reviews:** 11 ## About Navigate360 Navigate360 is higher education's leading student CRM, built based on a decade of research to improve recruitment, student success, and the student experience. The Navigate360 platform includes student empowerment tools, advisor and staff workflow solutions, and integrated analytics. Trusted by more than 850 colleges and universities – and serving more than 10 million students – Navigate360 unites administrators, faculty, staff, and students in a collaborative network to measurably improve outcomes across the entire student journey. Navigate360 partners see graduation rate increases of 3% to 15% and a typical ROI of 5:1. ## Navigate360 Reviews ### 1. Quick Efficient Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Alyssa P. | Testing and Accommodations Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2025 **What do you like best about Navigate360?** The collaboration between many departments is user friendly and easy **What do you dislike about Navigate360?** not as many options to create personalized templates but working on learning more **What problems is Navigate360 solving and how is that benefiting you?** Communicating among any departments and to our students within a higher learning institute ### 2. Good Experience for Advising **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2024 **What do you like best about Navigate360?** I really like the list option. I use it to creat list and then email directly from the list. I allows me to see when I sent someone an email and if they were on any other list I created in the past. I liked the campaign feature before it was updated. I used it regularly to hold graduation forums. I could see who rsvp'd and who opened but did not schedule. Advance search with the abilty to email straight from the search you just pulled. Drop in option instead of appointments Report on appointment is super easy when they schedule it already populates the information and you only need to write your note. I like the summary page as well. **What do you dislike about Navigate360?** I do wish I can archive or move list up them up an down based on the date I started and not based on the title I give them. The email is not customizable for example, it doesn't allow me to use my company signature which includes a pictore in the message. I don't like that I can't pull an advanced report for just specific letter grades. **What problems is Navigate360 solving and how is that benefiting you?** The list allows me to create various list to communicate to only the population I need to at the time. ### 3. Visually-appealing and intuitive to use **Rating:** 5.0/5.0 stars **Reviewed by:** Emily K. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2024 **What do you like best about Navigate360?** So far, I enjoy the size and spacing of the user interface. It has a visually-appealing color and font scheme, as well as intuitive methods of creating appointment campaigns and availability. Easy to connect to my instutition's email. **What do you dislike about Navigate360?** There isn't anything I can tell I dislike about this product, **What problems is Navigate360 solving and how is that benefiting you?** Student appointment scheduling. ### 4. Good for student information **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Navigate360?** This is a good way to keep up with student information that is easy and quick to access. **What do you dislike about Navigate360?** It can be a little bulky with the information, but it does not hinder. **What problems is Navigate360 solving and how is that benefiting you?** This application allows easy access to student information ### 5. EAB Navigate-Single Platform for Student Success **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie K. | Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Navigate360?** Transparency of coursework necessary to graduate, academic plans, adding to-do notes, easy tagging system, appointment campaigns, have I already mentioned appointment campaigns??!!!! **What do you dislike about Navigate360?** The current downside is my university's platform doesn't communicate with EAB in real-time. There is a time-lapse in the information posted. **What problems is Navigate360 solving and how is that benefiting you?** After I have built an appointment campaign and students are meeting with me, Navigate will filter out what students haven't made an appointment or met with me, saving me a lot of time so I can work on other projects. Student retention initiatives made easy!! Assists both students and advisors in graduation planning and graduating on time ### 6. Exceptional advising tool **Rating:** 4.5/5.0 stars **Reviewed by:** Aidee C. | Financial Aid Advisor/VA School Certifying Official, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2022 **What do you like best about Navigate360?** Navigate seems like a scheduling tool; once you begin to utilize all of the different features that it obtains-it's great. Using it as a tool for Student Services at a higher education institution has made a difference in how our departments operate within the last year, exclusively with the pandemic. **What do you dislike about Navigate360?** Navigate has some features that would work better with some improvement in communication and how to develop the features we need. Having a bit more options on how to implement certain sections would be great; overall, the software development is done well. **What problems is Navigate360 solving and how is that benefiting you?** We can use it for academic planning and adjusting the needs we need for other departments, such as Financial Aid. Communication aspects of the application have done well to create a streamline with our students. ### 7. My favorite application for Student Success. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Navigate360?** How intuitive and user-friendly it is, I like the ability to see all the student information in one place, the tabs for the different aspects of the student profile. **What do you dislike about Navigate360?** It is a little bit cumbersome to toggle between screens, for example, if I am scheduling an appointment with a student I have to close the window to see their information. **What problems is Navigate360 solving and how is that benefiting you?** Accessing all the student info in one place, issuing alerts for all the care team, scheduling appointments, communicating with students via text message (their prefer method of communication) ### 8. Easy App to use for Academic schedule and advising **Rating:** 4.0/5.0 stars **Reviewed by:** Madeleine F. | Educator, Enterprise (> 1000 emp.) **Reviewed Date:** June 23, 2020 **What do you like best about Navigate360?** Quick and easy navigation home page with options for custmoization **What do you dislike about Navigate360?** Sometimes confusing as to where to go to schedule from home page- would be great to have direct link **Recommendations to others considering Navigate360:** Navigate is great for organzing education Management and advising **What problems is Navigate360 solving and how is that benefiting you?** Academic advising and schedule ### 9. Ok, but looking forward to updates! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** October 04, 2019 **Describe the project or task Navigate360 helped with:** Current use for academic & advising purposes - monitoring student grades, academic progress, registration info, student account information. **What do you like best about Navigate360?** It is easy to learn and visually very clean / uncluttered. I look forward to the new upgrades coming onboard at our institution next year. **What do you dislike about Navigate360?** Sometimes it is frustrating to have to click through so many options in order to get to the information I need. It would be great to have a main "dashboard" for a student with all important info on one screen. **What problems is Navigate360 solving and how is that benefiting you?** EAB provides information access to students, instructors, and staff that help us monitor progress and realize potential issues. ### 10. Very Helpful Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2019 **What do you like best about Navigate360?** Able to keep track of progress and communication among multiple people all in one location. Easy to learn and implement. **What do you dislike about Navigate360?** Doesn’t do everything we need it to do so it’s an additional software to use. **What problems is Navigate360 solving and how is that benefiting you?** Tracking progress and increasing communication. ### 11. Assistant Vice President of Student Development and Success **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2019 **Describe the project or task Navigate360 helped with:** I’m using EAB Services to improve retention throughout our undergraduate programs. **What do you like best about Navigate360?** The ease in use of the platform is what I like best. **What do you dislike about Navigate360?** Turnover in our consulatants has been hard but each one is very helpful. - [View Navigate360 pricing details and edition comparison](https://www.g2.com/products/eab-navigate360/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+13%3A50%3A42+-0500&secure%5Bsession_id%5D=fe7d5430-8506-43b5-b1ad-fa048d115993&secure%5Btoken%5D=d1c1467517171a82240b9d030945d343db6133a494c15c422a3775e2be11cc0e&format=llm_user) ## Navigate360 Integrations - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) ## Navigate360 Features **Planning** - Creating plans - Scenarios **Progress monitoring** - Degree progress - Reporting and analytics - Identifying at-risk students - Recording notes **Outreach** - Messaging - Appointment scheduling - Alerts and Notifications - Self-Service tools - Mobility ## Top Navigate360 Alternatives - [Ellucian Student](https://www.g2.com/products/ellucian-student/reviews) - 3.3/5.0 (260 reviews) - [Ellucian CRM Advise](https://www.g2.com/products/ellucian-crm-advise/reviews) - 3.9/5.0 (13 reviews) - [Agentforce Education (formerly Salesforce Education Cloud)](https://www.g2.com/products/agentforce-education-formerly-salesforce-education-cloud/reviews) - 4.2/5.0 (38 reviews)