Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"My In Depth Experience With Naverisk RMM & PSA"
5/5
What do you like best about Naverisk?

I love the ease and functionality of Naverisk's interface. Nothing onscreen looks jumbled or unnecessary. . All options and tabs are laid out beautifully and efficiently. I am a visual learner so using an interface that doesn't require clicking drop down option after drop down option WITH HIDDEN OPTIONS on HIDDEN PAGES makes Naverisk a godsend tool. :) Might I also add that I LOVE being able to create PROJECTS in Naverisk as it helps me to keep track of ALL client issues aside from tickets that have been created. I have multiple clients with weekly requests, and the best course of action to handle these requests have been through the Projects tab. Review collected by and hosted on G2.com.

What do you dislike about Naverisk?

I wish that Naverisk included an option where Sub Clients could be created under a PARENT client. I use Naverisk to mange computers at various credit unions. A few of these credit unions have different branches with different needs at these branches. I'd love to store these branches all under one client without having to create a NEW client for each branch. Review collected by and hosted on G2.com.

Recommendations to others considering Naverisk:

If Naverisk's site seems to be down, or you're unable to access your main interface, DELETE YOUR COOKIES and refresh your page. It'll save you a phone call to Naverisk's Help Desk. Review collected by and hosted on G2.com.

What problems is Naverisk solving and how is that benefiting you?

I'm using Naverisk to run disk health tests and disk cleanups without having to run 200+ individual tests. All patch updates are being handled via scheduling. Naverisk helps to cut my workload time in half. In addition, being able to transfer files over to a client's system without needing to log in via Splashtop is a MUCH appreciated feature. One benefit that has helped greatly is being about to schedule reports to be automatically created on Monday mornings for each client.Another benefit would be the ability to set up 'warnings' and 'failure alerts' when hard drives are failing, or when Splashtop has gone offline. We need to access our client's systems for maintenance and updates every day after business hours. Being warned that Splashtop is offline before 5PM(EST) has been a HUGE help. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"A straightforward, web-based remote management tool"
3.5/5
What do you like best about Naverisk?

Naverisk (or Nav for short) is a pretty standard RMM tool of the like used by MSPs to manage client devices remotely - And that's what it does. It works (most of the time). Review collected by and hosted on G2.com.

What do you dislike about Naverisk?

It can be pretty sluggish at times if you try to push too many script packs out at once. The server struggles. Review collected by and hosted on G2.com.

Recommendations to others considering Naverisk:

Separate your clients aggressively. When you get too many devices in one client on Nav, it can slow down a bit, and also makes things harder to find since there's an upper limit on how many devices can be displayed per page. Review collected by and hosted on G2.com.

What problems is Naverisk solving and how is that benefiting you?

If you're diligent about your organization, it's very easy to split up all of your clients into reasonable, easy groups and keep things together, allowing you to more quickly find which batches of clients you need to schedule updates/scripts/etc. Review collected by and hosted on G2.com.