Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"good"
4/5
What do you like best about Naverisk?

remote desktop and sharing file and server moniter Review collected by and hosted on G2.com.

What do you dislike about Naverisk?

nothing all is good and fine Review collected by and hosted on G2.com.

Recommendations to others considering Naverisk:

IS VERRY GOOD Review collected by and hosted on G2.com.

What problems is Naverisk solving and how is that benefiting you?

some time freezing need restart Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Review DAT-CON Systems"
5/5
What do you like best about Naverisk?

The easy setup of alert thresholds and alert E-Mails. Review collected by and hosted on G2.com.

What do you dislike about Naverisk?

SNMP setup is not that easy and the Naversik Dashboard takes a bit to configure to make sense Review collected by and hosted on G2.com.

What problems is Naverisk solving and how is that benefiting you?

The biggest benefit is the instantly arriving alert Mail if something fails at one of our many customers Review collected by and hosted on G2.com.

DN
Dale N.
Owner
Small-Business (50 or fewer emp.)
"The BEST support in the Industry!"
5/5
What do you like best about Naverisk?

The product is great, but the SUPPORT is the GREATEST and most consistent I have experienced in nearly 30 years in the industry. Review collected by and hosted on G2.com.

What do you dislike about Naverisk?

They didn't call me on my birthday. Integration with ESET would be nice. Review collected by and hosted on G2.com.

What problems is Naverisk solving and how is that benefiting you?

Tracking customer status, patch mgmt, tools for backstage resolutions, etc. Review collected by and hosted on G2.com.

MH
Michael H.
Director
Small-Business (50 or fewer emp.)
"RMM worth looking at if you are a startup"
3/5
What do you like best about Naverisk?

I found deployment of agents to all nodes rather quick and painless, patching was straight forward and preferred the reporting functionality the most Review collected by and hosted on G2.com.

What do you dislike about Naverisk?

I had issues to start with,these included setting alarms and linking remote access software accounts to agents. Review collected by and hosted on G2.com.

What problems is Naverisk solving and how is that benefiting you?

I found the ability to monitor so many nodes beneficial and time saving as a start up business.

I also found the quality of the reports very beneficial with my clients. Review collected by and hosted on G2.com.

JC
John C.
President
Small-Business (50 or fewer emp.)
"Great all-in-one product"
5/5
What do you like best about Naverisk?

Their 24/7 follow the sun support teamss Review collected by and hosted on G2.com.

What do you dislike about Naverisk?

There really isn't anything I can think of that I didn't really like Review collected by and hosted on G2.com.

What problems is Naverisk solving and how is that benefiting you?

remote monitoring and management. I mwas able to create custom alerts to better respond to issues Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Support team is second to none and very responsive"
5/5
What do you like best about Naverisk?

With managing our agreements, it was extremely easy to set up and get rolling with. Transitioning was a breeze and I found the support team extremely helpful in the process. Thank you. There were even 2 onboarding sessions with a talented engineer who knows the IT industry like the back of his hand. He was able to walk us step-by-step through all the ins and outs of the settings panel, patching, scheduling, projects and most of all what I liked, the ticketing. He was extremely helpful/ Review collected by and hosted on G2.com.

What do you dislike about Naverisk?

Nothing really. It felt like slipping into the product itself was very easy and the support team certainly helped with this. Review collected by and hosted on G2.com.

Recommendations to others considering Naverisk:

Perfect all round RMM & Ticketing system. If you are hesitant, then the best thing to do is speak to their great support or sales team. They Were able to answer all my questions and steer me in the right direction. On top of all that, there were 2 onboarding sessions which helped me gain knowledge of the product straight away. Review collected by and hosted on G2.com.

What problems is Naverisk solving and how is that benefiting you?

RMM, Ticketing and management of agreements. Our customers have found lodging tickets nice and simple and we simply liked the ease of editing the templates in order to customise it to our brand. Review collected by and hosted on G2.com.

SJ
Sebastian J.
Small-Business (50 or fewer emp.)
"Ease Of Use and Highly Effective With Great Support"
5/5
What do you like best about Naverisk?

I found Naverisk RMM and PSA to be a highly effective platform to consolidate my client management and monitoring onto the one software platform. Its features allowed me to be more reactive rather than proactive to any issues that were identified with the clients. This in conjunction with the excellent support provided by my BDM and the support staff would allow me to recommend Naverisk to any potential business looking for an all encompassing solution for client management. Review collected by and hosted on G2.com.

What do you dislike about Naverisk?

In all there really is nothing that I disliked about the software though if I had to mention anything it would be that monitoring website status, whether it is up or down, required slight customization. Review collected by and hosted on G2.com.

What problems is Naverisk solving and how is that benefiting you?

The majority of problems that I have solved using Naverisk is that now I have the one platform to be able to use to monitor all of my clients and their hardware, with which I can also investigate, solve and rollout the solution. This has significantly reduced our turnaround time for the identification and the resolution of any issues that a client may be experiencing. Review collected by and hosted on G2.com.

Justin C.
JC
Justin C.
Managed Services | Service Desk Manager
Small-Business (50 or fewer emp.)
"Naverisk is the little engine that could."
5/5
What do you like best about Naverisk?

Support teams are second to none. They work hard behind the scenes and are very honest about updates. The platform is easy to deploy, easy to use, and supports everything I need. It's got an aggressive update schedule. And their forum makes communication with Support Teams and other professionals really easy. The Agent that gets deployed on machines is TINY, compared to other companies I tried. Review collected by and hosted on G2.com.

What do you dislike about Naverisk?

Same as everyone else on the planet right now - Mac integration is a struggle. Review collected by and hosted on G2.com.

What problems is Naverisk solving and how is that benefiting you?

Support of multiple clients, patch management, visibility into the environments I support, single pane of glass, and more. Review collected by and hosted on G2.com.

AN
Andrew N.
Small-Business (50 or fewer emp.)
"Naverisk as a support utility"
3/5
What do you like best about Naverisk?

As with all network device monitoring solutions, the actual device agent does exactly as it says on the tin. The reporting features of the agent are precise and allows Review collected by and hosted on G2.com.

What do you dislike about Naverisk?

My only issue i've come across with Naverisk is the lack of Quoting and CRM Review collected by and hosted on G2.com.

What problems is Naverisk solving and how is that benefiting you?

We are solving the issue of management and monitoring of all devices we manage for our end user sites. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Been using for 10 plus years, always works great support and does what I need"
4.5/5
What do you like best about Naverisk?

Everything is at your finger tips. Very easy to use scripting and automation

Solid service desk and PSA billing automation with products such as Xero

Great support and really easy to work with Review collected by and hosted on G2.com.

What do you dislike about Naverisk?

User interface isn’t could be updated but easy to use.

Enjoying the new releases and improvements and more functionality

Could have more integrations but believe more are coming in future releases Review collected by and hosted on G2.com.

Recommendations to others considering Naverisk:

Try it out. It works and with great support saves time and money Review collected by and hosted on G2.com.

What problems is Naverisk solving and how is that benefiting you?

It saves you time. Its cost affective and makes IT support easy. This means I can resolve issues faster and give clients top service. Review collected by and hosted on G2.com.