GA
Gassan A.
Sales
Small-Business (50 or fewer emp.)
"Amazing software"
5/5
What do you like best about Naverisk?

Great RMM solution for an incredible price.

Naverisk is an excellent monitoring and management tool that provides almost all the functionality that its expensive competition does, for a fraction of the price. We moved from Datto to Naverisk last this year, drastically cutting costs without compromising management capabilities.

The features are constantly being updated with new, handy additions that are released and documented monthly. Review collected by and hosted on G2.com.

What do you dislike about Naverisk?

My biggest gripe is their support. Slower and sometimes not a good way to get things fixed. Review collected by and hosted on G2.com.

What problems is Naverisk solving and how is that benefiting you?

This software has allowed my IT support business to compete with larger companies in the RMM market. It's obvious that Naverisk has a passion to constantly improve their product and they have a real interest in customer satisfaction. Review collected by and hosted on G2.com.

LY
Liam Y.
Support Technician
Small-Business (50 or fewer emp.)
"Easy to Use"
5/5
What do you like best about Naverisk?

Naverisk RMM is easy to use, each part of the website is designed well, and the integration with our other softwares that we are very dependent on is brilliant. Review collected by and hosted on G2.com.

What do you dislike about Naverisk?

The UI that Naverisk has isnt the best, it can be sluggish and could be made prettier too. Review collected by and hosted on G2.com.

Recommendations to others considering Naverisk:

If youre looking for a product with 99.9% uptime and support for any issues you may come across 24/7 then naverisk is your product. Review collected by and hosted on G2.com.

What problems is Naverisk solving and how is that benefiting you?

Devices that we remotely manage are easy to connect into, as well as being able to see the hardware within certain pcs without having to connect in. Review collected by and hosted on G2.com.

Brian B.
BB
Brian B.
Projectleider ICT & Netwerkbeheerder | Security Officer
Small-Business (50 or fewer emp.)
"No need for 15 other systems"
4/5
What do you like best about Naverisk?

The fact that the PSA & RMM and CMDB are all in one application. Easy to use, request your own features that will be discussed on forums. Support is great! Review collected by and hosted on G2.com.

What do you dislike about Naverisk?

Sometimes the minor bugs. However these are not really comon. Just mail the support and most of the time in the next release its fixed. Review collected by and hosted on G2.com.

What problems is Naverisk solving and how is that benefiting you?

Time management, issue tracking espacially the time saving it does aswell the monitoring of servers. Review collected by and hosted on G2.com.

GA
Gregory A.
Director
Small-Business (50 or fewer emp.)
"Naverisk made my life shockingly easy for 8+ years."
4.5/5
What do you like best about Naverisk?

Naverisk is a fully featured RMM with everything that you need to monitor and connect to Windows machines. The customer service however is what really sets this software apart, as I always got the answer I needed within a few minutes of emailing them which is unheard of! Review collected by and hosted on G2.com.

What do you dislike about Naverisk?

The Mac and Linux agents could use some more attention, however Mac agents seem flakey across all RMM tools so it might just be a Mac thing. We didn't use the PSA features as we already had a PSA that we were happy with. Review collected by and hosted on G2.com.

What problems is Naverisk solving and how is that benefiting you?

Naverisk allowed me to provide IT services to dozens of clients for over eight years and I could not have done my job without it. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"All you need for your MSP business"
5/5
What do you like best about Naverisk?

Everything is completely real-time. Problems can be detected and fixed immediately.

A variety of remote control options are available or you can integrate your own!

Integrates with popular accounting systems to make billing straightforward.

Easy to keep endpoints up to date with various operating system and software patches.

User interface is clear and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Naverisk?

When first setup, the pre-prepared templates lead to some "alert noise" however this is easily remedied later. Review collected by and hosted on G2.com.

What problems is Naverisk solving and how is that benefiting you?

Using Naverisk, we are able to look after many endpoints and know that we can still spot small issues before they become "showstoppers".

Time entry is as easy as it can be ensuring compliance and simplifying billing. Review collected by and hosted on G2.com.

SM
Shaun M.
CTO
Mid-Market (51-1000 emp.)
"Great RMM Software with excellent support and features"
5/5
What do you like best about Naverisk?

Very feature-rich with lots of customisation yet remains simple to use. never feels intrusive and setup is easy. Review collected by and hosted on G2.com.

What do you dislike about Naverisk?

Scripts can take a while to understand. Bug in device view when changing companies the views doesn't reset. Review collected by and hosted on G2.com.

What problems is Naverisk solving and how is that benefiting you?

Managing all companies from one source. Can manage multiple aspects such as patches, antivirus or system performance. Review collected by and hosted on G2.com.

LW
Lee W.
Technical team leader
Small-Business (50 or fewer emp.)
"Naverisk is a crucial part of our business and helps us supports customers remote monitoring"
5/5
What do you like best about Naverisk?

Being able to add our configurations to monitor and self heal where possible cuts down on customers calling with issues Review collected by and hosted on G2.com.

What do you dislike about Naverisk?

Initial interface not as slick as others on the market but the product does everything we need it to Review collected by and hosted on G2.com.

What problems is Naverisk solving and how is that benefiting you?

Remote monitoring with self healing and patch management are the 2 biggest features we use Review collected by and hosted on G2.com.

GT
georges t.
Senior IT Technical support
Small-Business (50 or fewer emp.)
"very usefull"
4/5
What do you like best about Naverisk?

service control ,shut down server remotly Review collected by and hosted on G2.com.

What do you dislike about Naverisk?

no issue, very easy to use

very easy and helpful no issue on it Review collected by and hosted on G2.com.

Recommendations to others considering Naverisk:

Very useful and very easy to use

its help and easy your support Review collected by and hosted on G2.com.

What problems is Naverisk solving and how is that benefiting you?

server troubleshooting, user troubleshooting,setup server features Review collected by and hosted on G2.com.

SH
saja H.
IT Support
Small-Business (50 or fewer emp.)
"RMM ease our work and helps in our time management to access the servers of the client."
4/5
What do you like best about Naverisk?

Easy platform, several features that can let us know who accessed this server at this time. Review collected by and hosted on G2.com.

What do you dislike about Naverisk?

sometimes it freezes, it needs a double click to access the needed server. Review collected by and hosted on G2.com.

What problems is Naverisk solving and how is that benefiting you?

Accessing the servers of the clients. Review collected by and hosted on G2.com.

CQ
Chris Q.
IT Engineer
Small-Business (50 or fewer emp.)
"Naverisk Management Software"
5/5
What do you like best about Naverisk?

The ability to manage multiple customers from one console, we can remotely support our customers with ease and it speeds up our day to day work. Review collected by and hosted on G2.com.

What do you dislike about Naverisk?

There a lot to learn with Naverisk and it takes a while to get everything setup how you like it. Review collected by and hosted on G2.com.

What problems is Naverisk solving and how is that benefiting you?

It has improved our ablility to resolve customers issues with speed and to help support and maintain our customers networks. Review collected by and hosted on G2.com.