What I like most about Navattic is how easy it is to give prospects a hands-on experience of the product without requiring a live demo. It allows potential customers to explore key workflows at their own pace, helping them better understand the value of the platform before speaking with sales.

From a marketing perspective, it has become an important part of our demand generation strategy. We use tours across paid campaigns, website pages, email nurtures, and content initiatives to drive engagement and generate high-intent leads.

It also supports the wider go-to-market team. Sales can use tours as a lightweight way to introduce specific capabilities, while marketing can showcase new features and use cases. The platform is intuitive to build and maintain, analytics are useful, hubspot integration is great. Review collected by and hosted on G2.com.

One area for improvement is the mobile experience for more complex tour structures. As a company with multiple product modules, we often create tours that showcase several modules within a single journey. While this works well on desktop, the mobile version cannot automatically combine the corresponding mobile tours, which means a lot of additional work is required to build and maintain the mobile experience separately.

The video editing functionality can also be a little glitchy at times when editing or updating clips. Review collected by and hosted on G2.com.

The pace at which they make product enhancements. Recently they made the editing UI even better than it was -- makes it super easy to go through your screens and get them just the way you want. The AI storyboard creation - makes created the demos so much easier and faster. the output is very accurate to my vision, too. The many options for screen editing. The CSM I work with is excellent. Review collected by and hosted on G2.com.

This is minor, but the last time I used the voiceover it sounded like a robot, rather than human. Review collected by and hosted on G2.com.

Intuitive product that allows for personalization at scale for pre-sales, and post-demo work. Were also aexcited about the velocity with which theyre releasing GenAI features (MCP, Sales-Agents, etc). Review collected by and hosted on G2.com.

Does take time to create the early screencaps and narrative flow, but once youre storyboard is conceptualized, easy to execute, and then fork demos for new clients. Review collected by and hosted on G2.com.

The self-guided demos are excellent for engagement on our website. Showing, not telling, is effective. Review collected by and hosted on G2.com.

Even after two years as a customer, I struggle with the creation. If you aren't constantly making new demos, it's hard to remember exactly how to do it. HOWEVER, their customer success and customer support are super helpful for those of us who have this problem. Review collected by and hosted on G2.com.

It's super easy to create, maintain and edit product demos for all sorts of purposes. At my job, it's mainly used for demos shown to prospects during meetings or conferences, but it can just as easily be used for our website. Its clean interface makes it so easy anyone can learn how to make a demo in a matter of a couple of hours. Review collected by and hosted on G2.com.

Some more powerful or complicated features are a bit hidden. I also wish you could further customize the way you connect demos and flows between each other. Review collected by and hosted on G2.com.

What I like best about Navattic is the flexibility it gives us when creating walkthroughs. I like that we can preserve the interactivity of a page instead of flattening everything into static screenshots. That makes the experience feel more realistic and engaging for users.

At the same time, the ability to upload our own screenshots is extremely useful. It allows us to build walkthroughs from wireframes before a product is available in production, so we can start training, promotion, and feedback efforts earlier in the product lifecycle. Review collected by and hosted on G2.com.

One feature I would like to see in Navattic is the ability to highlight an area of the screen without requiring a text bubble. Specifically, it would be helpful to have a spotlight effect where a selected area remains fully visible while the rest of the screen is dimmed or faded out.

This would allow us to draw attention to key interface elements in a cleaner, less intrusive way, especially when a detailed explanation isn't necessary. It would improve the visual flow of walkthroughs and help users focus on the most important parts of the experience. Review collected by and hosted on G2.com.

I appreciate the ease of use of the software and the low barrier to entry to learn how to use it effectively. It is also particularly helpful in our business use case where we would like to show walk throughs of features that are not live yet in our production environment. Review collected by and hosted on G2.com.

One of the downsides of using Navattic is the upkeep and maintenance of walk throughs. Whenever UI in our software changes, each walk through needs to be updated manually to reflect the updated UI. This can become tedious and time consuming, especially as the number of walk throughs created grows. Review collected by and hosted on G2.com.

I’ve genuinely loved working with Navattic. The team is incredibly helpful, responsive, and just great to collaborate with overall. Their product is also refreshingly easy to use, which makes a huge difference day-to-day.

The Magic Editors, in particular, have been a game changer for me—they save so much time and make it effortless to create polished, compelling demos. It’s had a huge impact on getting prospect buy-in and clearly demonstrating the value of what we offer.

Highly recommend Navattic to anyone looking to level up their demo experience! Review collected by and hosted on G2.com.

We have encountered some obstacles in using the platform for our resellers, but we have collaborated with the team to find workarounds and resolve the issues. Review collected by and hosted on G2.com.

Navattic has been a great tool for giving prospects an advance "taste" of our products - whether accessing a quick, self-paced tour from our website or receiving the tour from our Sales team to help them get to know our product and come better prepared with questions during a live demo. The solution has consistently added new features to make building demos faster and easier. Review collected by and hosted on G2.com.

When building a new tour, screen captures can sometimes be challenging to grab if your products use iframe technology or open new tabs in the browser. Review collected by and hosted on G2.com.

Ease of use and constant innovation. The Navattic team continues to make the platform better and easier to use with AI, while also pushing forward with new ways to create and distribute demos. This helps us get more value from the work the Solutions Consulting team has already done, and it enables Sales to be more engaging and stay top-of-mind with prospects. Review collected by and hosted on G2.com.

There is nothing that I dislike about Navattic. Over the last 9 months they have innovated a released tons of new features and workflows, and that has been challenging to keep up with, but that's on me. Review collected by and hosted on G2.com.