Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Simple, Flexible, Customizable Demos That Are Easy to Update"
4.5/5
What do you like best about Navattic?

Navattic is pretty simple to use, very flexible and customizable, and a great way to create tailored demos. I also like that they're really easy to update if something changes in the product - especially compared to video. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

Sometimes it can be hard to find certain settings. I also find that internal adoption is sometimes slow with people picking up the tool. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

Navattic shines when it acts as a replacement for demo videos, which are time consuming to produce, and even worse to update. I find that it's super easy for a regular marketer (not a video expert, design expert, or product expert) to jump in and create demo videos themselves, rather than having to rely on a whole team and weeks of collaboration to produce a demo. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Snappy, Low-Friction Capture and Editing with Top-Notch Navattic Support"
5/5
What do you like best about Navattic?

The ease of capture is a big factor, but the ease of editing is even more important, whether it's a simple fix like replacing a screen entirely during the capture session, or editing some finicky bit of text that was captured to tell a story better. Seamless browser integration makes it all easy, and the whole process is snappy and low-friction. The support from Navattic CSMs is also top-notch. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

It only appears to only integrate properly with Chromium-based browsers, which in fairness is also a limitation that is common to many rich web apps, but is a little frustrating at times. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

Compared to recording a traditional video, Navattic is far better at controlling the pacing and guiding viewers' attention to the most important aspects of what they are looking at. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Thank you for the kind words on capture, editing, and our CSM team - that means a lot to hear.

You're right that the extension currently works best with Chromium-based browsers like Chrome, Edge, Brave, and Opera - the Web Captures doc has the full details: https://docs.navattic.com/build/captures/web

Thank you for taking the time to leave a review!

Meredith from Navattic

See how Navattic improved
Santiago F.
SF
Santiago F.
Product Marketing Manager
Mid-Market (51-1000 emp.)
"Intuitive UI and Effortless Usability"
5/5
What do you like best about Navattic?

I like the ease of use of the application. Has very intuitive UI and functionalities. Also, their customer support is FAST and really helpful. I also like the new introduction of MCPs because I can do a handful of things through Claude. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

Learning how to use the screen responsiveness modes can be challenging but when you get the hang of it, you flow! Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

It helps me create product demos that are viewed by thousands of prospects each month, and it also helps convert visitors into live demo requests. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Thanks so much for the kind words Santiago! Appreciate you highlighting both the intuitive UI and speedy support - that means a lot to us!

Amazing to hear your demos are reaching thousands of prospects each month - love seeing that kind of impact!

Thanks again Santiago -- appreciate your support!

- Meredith from Navattic

JG
Josh G.
Product Marketing Manager
Mid-Market (51-1000 emp.)
"Excellent Support and Highly Customizable Workflows in Navattic"
5/5
What do you like best about Navattic?

Their support team is truly top-notch. I really appreciate how easy they make it to ask for help. They guide you through the process and keep the whole experience simple.

I also like the analytics tool. It’s interesting to observe trends over time and see how even small changes can have an impact on your flows.

Capturing screenshots is straightforward, even if it takes a little getting used to at first. Once you’re familiar with it, it feels very accessible.

Overall, everything in Navattic is highly customizable. Although there’s definitely a learning curve, that's mostly because you're able to personalize every aspect of your content. Frankly, that freedom and flexibility is a big reason why you’d choose a tool like this in the first place, so the effort feels worthwhile. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

You’ll have an easier time building flows if you’re already familiar with page-building tools or designing web content.

In the previous version of the flow builder, it wasn’t as easy to distinguish between the different kinds of effects you can add at a glance. That said, the team is very receptive to feedback and recently rolled out a change that addresses this.

If your app experience is somewhat complex, it can be challenging to map out which specific journeys to showcase. You really have to prioritize flows carefully so you don’t overwhelm the user.

The mobile experience is a tough nut to crack. There still isn't an optimal method of capturing screenshots on mobile devices, but they're well aware of this issue.

There’s a lot under the hood, and it takes some time exploring to understand everything. I’d recommend the team consider adding tooltips within the interface to help new users quickly grasp what the different functions and features are meant to do. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

Navattic is helping us build a self-serve user journey that anyone can discover without needing to book a live demo. Our product is highly complex and versatile, so no two use cases are the same. Navattic lets us present that complexity in simple, easy-to-understand terms while keeping viewers in context as they explore. It has also directly helped us increase the number of qualified leads by 25%. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Josh, a 25% increase in qualified leads is a number worth shouting about - really glad Navattic has been delivering that kind of impact.

The feedback on mobile capture and in-product guidance for new users is genuinely useful and worth flagging to the team.

On mobile specifically, the current recommended path is uploading screenshots or video from your device as Media Captures, or using the Mobile Swipe Demo format for a more polished experience: https://docs.navattic.com/build/mobile

Thank you for taking the time to leave a review,

Meredith from Navattic

See how Navattic improved
Amy W.
AW
Amy W.
Senior Product Marketing Manager
Small-Business (50 or fewer emp.)
"Clean UI and Powerful Analytics with Integratioins into Salesforce and Slack"
4.5/5
What do you like best about Navattic?

It looks clean, and the interface is easy to navigate. I really like seeing the analytics and proving people are spending time engaging with the demos. We were able to get the views and forms synced into SF and then synced into Slack. The workflow took time to set up, but it's a huge win. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

Sometimes it seemed a bit glitchy. It could have been user-error but it also could have been the product. TESTING is really hard. It's almost impossible with how it's set up. This created a lot of extra work for us. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

Its helping with lead gen, as well as upsell opportunities. It's a low pressure way to allow someone to see our product without having to speak with someone right away. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Amy, really glad the analytics and the Salesforce-to-Slack sync are paying off. That workflow takes some setup but it's a big win once it's running.

On testing, there's actually a cleaner path than it might seem: the Play button in the Build tab lets you preview drafts interactively before publishing, and for Playbooks you can use Test Run (three dots next to Save). For Checklists, enabling "Always reset completed tasks" helps avoid cached states during QA.

Hopefully that makes the testing flow less painful going forward, and if you run into anything specific, feel free to reach out at support@navattic.com.

Thank you for taking the time to leave a review,

Meredith from Navattic

See how Navattic improved
KP
Kurt P.
Senior Product Marketing Manager
Enterprise (> 1000 emp.)
"Great platform for creating desktop and mobile solution demo videos!"
5/5
What do you like best about Navattic?

The Navattic platform is logically arranged and easy to learn. The user guides are clear and include really helpful videos. On top of that, the staff is very responsive whenever I have questions about using specific features. One of my favorite things about Navattic is that they keep adding new features and functions to the platform.

I recently created a demo video for a mobile solution, and it was a very easy process to place screenshots into a mobile device frame for a polished, finished look. Similar to desktop application demo videos, we can adjust colors to match our brand palette, add logos, customize screens, and more. I’m looking forward to trying the new voice narration feature in the near future. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

This is a tough one, because I really like the platform overall. One area that could be improved is the font adjustments on video modals (pop-up windows). At times, it can be a bit tricky to get the font to the exact size I want. That said, it’s a relatively minor nit. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

Navattic demos have made it possible for our sales teams to actually show prospects what the user experience of our payments solution looks like, and what the data sync looks like inside their ERP. That means we can walk through our AP Automation platform and an ERP in the same video, which has been really helpful. Now we’re also adding demo videos that highlight our mobile-based solutions, too. Overall, it’s very slick, and these demos have become powerful sales tools for us. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Thanks so much for the review, Kurt!!

It’s great to hear how quickly you got up and running - and even better that you’re continuing to uncover new features that help tailor your demos to your brand.

Love that you’re using Navattic to show both your AP Automation platform and ERP experience side by side. That’s such a powerful way to tell the full story.

Thank you again for the awesome review!

– Meredith from Navattic

AN
Verified User in Marketing and Advertising
"The UI is easy to use and very intuitive."
4.5/5
What do you like best about Navattic?

Creating and modifying product tours is easy, as the platform's UI is very user-friendly. Additionally, the ability to replicate tours onto non-Navattic webpages, like we do for splunk.com, makes it simple for us to promote products and for end users to interact with the engaging product tours. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

Sometimes it's a bit hard to understand what updates have been made or who was the last to modify the slides. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

It used to be very hard to create product demos and product tours just by using AEM. Once we figured out the connection between our product pages and the Navattic demo feature, along with the intuitive design for building, we have since been using our old methods less and less, fully adapting to the ease of use that Navattic has provided us. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Replicating tours onto pages like splunk.com to make it simple for end users to engage is a great use of the platform, glad that's working well for you.

Good news on tracking changes: version history is available right in the Build tab, and "last edited by" shipped back in October 2025, so that visibility should already be there for your team.

Thank you for the support,

Meredith from Navattic

See how Navattic improved
AKSHAY P.
AP
AKSHAY P.
Senior Manager Technical Product Marketing
Enterprise (> 1000 emp.)
"Navattic Makes Self-Guided Product Walkthroughs Effortless"
5/5
What do you like best about Navattic?

What’s most helpful about Navattic is how easy it makes it to showcase a product without needing prospects to book a live demo first. It helps marketing, sales, and product teams create interactive walkthroughs that let users explore the product at their own pace. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

So far, I haven’t run into any major downsides. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

Navattic helps solve the challenge of showing product value quickly without always relying on live demos or engineering-heavy demo environments. It allows teams to create interactive product walkthroughs that prospects can explore on their own. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Akshay, love hearing that self-guided walkthroughs have made it easier to showcase the product without requiring a live demo first. That's exactly the problem Navattic is built to solve.

Really glad it's been a smooth experience so far, and excited to keep the momentum going with your team.

Appreciate your support,

Meredith from Navattic

Anton E.
AE
Anton E.
Customer Training Specialist
Mid-Market (51-1000 emp.)
"Flexible, Adjustable HTML Editing That Fits Seamlessly Into Our Services"
5/5
What do you like best about Navattic?

The flexibility and adjustability. Previously we had to start over each time a small edit was made within our service, now we can easily edit the HTML. Also the availability for us to use it in our other services and AI tools such as Claude via MCP. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

I dont like the UI within editing/building and managing a tour. But it could just as well be me not having spend enough time yet Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

We can much easier make tutorials and guide the customers to the correct way of using our otherwise a bit complex platform Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

The HTML editing flexibility making it so you don't have to start over on every small change is exactly the kind of workflow we want to support, Anton.

Glad it's also playing nicely with tools like Claude via MCP.

On the tour builder UI, that's good feedback to dig into further, so feel free to reach out to support@navattic.com if you want to walk through what's tripping you up.

Appreciate your support,

Meredith from Navattic

Tara B.
TB
Tara B.
Digital Strategy Manager
Enterprise (> 1000 emp.)
"Super User-Friendly Interactive Demos That Make Showcasing Products Easy"
5/5
What do you like best about Navattic?

Navattic is super user-friendly. It took us just a short time to learn it and all the features before we were all ready to push Ddemos live.

I love how we can showcase our products with interactive demos the customers can click through step-by-step or via a checklist they can move to sections they are interested in. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

The mobile version isn't as detailed as the web version but that's to be expected with a smaller screen Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

It allows our customers to get an inside look into our products before reaching out to a customer service rep who usually does a demo for them anyway. Saving the rep time and ensuring the customer is ready to purchase when they contact the rep Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Tara, love hearing that the team got up to speed quickly and that the step-by-step and checklist formats have been a good fit for showcasing products to customers.

On mobile, that's a fair callout. There are some responsive options worth exploring if you ever want to dig in: https://docs.navattic.com/build/mobile

Appreciate your support,

Meredith from Navattic

See how Navattic improved