The thing I like best is how much it changed the conversation — literally. Before Navattic, we'd get on a discovery call and spend the first fifteen minutes just explaining what we do. Now prospects have already clicked through the demo on their own time, so they come in with actual questions. That shift has made our sales conversations so much more productive.

But honestly, what won me over day-to-day is how much ownership it gave our marketing team. We're not filing requests with engineering every time we want to update a demo or build a new one for a campaign. We can just do it ourselves. For a team that moves fast, that kind of autonomy is worth a lot.

The analytics have also been a quiet game-changer. I didn't expect to get that much signal from demo engagement data, but knowing which steps resonate and which ones lose people has shaped how we think about our messaging well beyond just the demo itself. It's become one of our better feedback loops for understanding what prospects actually care about. Review collected by and hosted on G2.com.

The biggest problem we were running into was that prospects had no real way to experience our product before committing to a sales call. We were asking people to block 30 minutes on their calendar just to see if we were even worth their time — and a lot of them just didn't bother. We were losing people at the top of the funnel not because our product wasn't good, but because we couldn't show them that fast enough. Review collected by and hosted on G2.com.

I like the simplicity of the software and how easy it is to use. Before, our Knowledge Base consisted primarily of photos, which were helpful, but not nearly as helpful being guided through the platform. Review collected by and hosted on G2.com.

The only downsides I'm seeing now are the very occasional errors where the AI that's being used is a bit off from what actually is being shown, but this can honestly be because this software doesn't completely understand our own software. Review collected by and hosted on G2.com.

What I like best about Navattic is how easy it is to build interactive, click-through simulations that feel close to the real product experience. The editor makes it simple to capture flows, customize hotspots, and guide users step-by-step, which saves our team a significant amount of time compared to building demos or training environments from scratch.

It’s had a big impact on our workflow. Instead of coordinating access to live environments or worrying about something breaking, we can quickly spin up a safe, controlled simulation for training and onboarding. That’s cut down back-and-forth with other teams and lets us iterate much faster when we need to update content.

An unexpected benefit has been how engaging the simulations are for learners. We’ve seen that people retain more when they can actually “do” the task versus just watching a video. Our survey numbers don't lie - this is an EXTREMELY effective way for our customers to learn.

Finally, I also really value the partnership aspect. The Navattic team has been incredibly receptive to feedback and genuinely interested in our ideas. Having a vendor that listens and collaborates like that makes the overall experience even better. Review collected by and hosted on G2.com.

One limitation with Navattic is around flexibility when it comes to maintaining and localizing simulations. For example, it would be really helpful to be able to easily change the background UI or update caption language globally. Right now, making UI updates or translating simulations for different languages can require more manual effort than we’d like.

As our product evolves often and quickly, keeping simulations fully up to date can be time-consuming, especially if there are widespread UI or text changes.

That said, the Navattic team has been very receptive to feedback and open to ideas, which gives us confidence these areas will continue to improve. Review collected by and hosted on G2.com.

I like the platform’s intuitive design and the fact that it’s constantly evolving with releases that make the tool easier to use. The recent additions, like their copilot feature and the option to convert videos into interactive demos, are super helpful. The two CSMs I've had are friendly, and I’ve used their professional services offerings a handful of times, which is really convenient to have when I need it.

I find their pricing to be very reasonable given how many opportunities these interactive demos have influenced. Review collected by and hosted on G2.com.

We had a rocky start getting our Salesforce integration set up properly with Navattic. There were some syncing issues with the playbook that was frustrating to resolve leading up to the rollout. Once we overcame those initial issues, the operations side has been generally easy to maintain. Review collected by and hosted on G2.com.

The ability to quickly build and update a variety of product demos, keep them organized, and analyze and report on them is our core use case. The UI is extremely intuitive and it integrates directly with Hubspot so we can collect leads into our CRM. Customer support has been extremely helpful and available the entire time (which is several years) that I have been a customer. Review collected by and hosted on G2.com.

Analytics can be slightly limited (only six metrics are reported on). Making updates can be a bit manual as our demos can get a tad long. Mobile demo builder is slightly limited as well. Review collected by and hosted on G2.com.

The best part about Navattic is how ridiculously easy it is to get familiar with the platform and start creating demos right away. I also love that the Navattic team is constantly rolling out new features and functions, which keeps adding value to our interactive demos. The new AI features are genuinely useful and save me time. In my experience over the past few months, Navattic has been consistently up and running, and we haven’t had any downtime (at least none that I’m aware of). And on the rare occasion I’ve needed support, the Navattic team has been awesome and gets you where you want to be in no time. Review collected by and hosted on G2.com.

The only thing I dislike about Navattic is that I really want to be able to get links directly to a certain demos within a checklist. Review collected by and hosted on G2.com.

In general, interactive demo experiences are awesome way to show they product. It's great for website, and a good tool for sales/cs. I like that it takes HTML and I can edit that (remove PII, or just change minor details to be more relevant) - that flexibility is awesome Review collected by and hosted on G2.com.

It's hard to use . Everything is so fragmented. For example, that you can't apply next/back buttons to all tool tips in a flow, you have to manually add. Finding the buttons you need is really hard to find what you need (view between one-step and multi-step is so different). And the AI is okay, but it's not useful. What I really miss here is context. You just select a dropdown for purpose, but it doesn't have any context about actual purpose. Because of this, it's not useful.

My biggest frustration is that there is no linking between flows. I want to reuse flows between experiences, and this means a lot of updating. Another frustrating but minor thing - there is no internal vs external naming. This makes it really hard to see what experiences you have Review collected by and hosted on G2.com.

The ease of use was really good. The UI was very intuitive. They also have pretty good docs to refer to when I needed help, including an AI Assistant that pointed me in the right direction just about everytime. Helped us create a pretty good demo for our clients. Review collected by and hosted on G2.com.

I think the pricing is pretty high. I wish we were able to create a public link with the free version, but right now we just have stuff pointing to the preview link. Right now it is not worth the ROI to upgrade to $500/mo but in the future with enough use cases this could be worth it. Review collected by and hosted on G2.com.

Navattic is easy to use, and a powerful tool to help our users understand not only how to use a feature, but what they can do with it. It's also easy to update, so it's easy to use as features scale. And with recent updates, it's exciting to see how we'll be able to use it moving forward. Review collected by and hosted on G2.com.

The UI is not the most intuitive, even though it's fairly easy to use once you know how to do it. Also, there's a limited amount of customization, so it would be nice to see more of that in the future. Review collected by and hosted on G2.com.

It's very easy to use and easy to share what you've created with anyone. Many different teams can use it. It's helpful to send to employees to explain how to use commonly used software. Review collected by and hosted on G2.com.

Some steps are very manual, would be nice to have more copy and paste functions between different paths. Maybe include some AI functions too. Review collected by and hosted on G2.com.