BC
Bob C.
Sr. Director of Customer Success
Mid-Market (51-1000 emp.)
"An Intuitive, High-Performance AI Platform That Streamlines Product Demos and Training"
5/5
What do you like best about Navattic?

It’s incredibly easy to use and very intuitive when it comes to capturing and editing demos and walkthroughs. The software performance has also been excellent—everything runs smoothly and reliably. The AI editing capabilities are impressive, and the support from our Customer Success Manager has been outstanding! Review collected by and hosted on G2.com.

What do you dislike about Navattic?

It’s incredibly easy to use and very intuitive when it comes to capturing and editing demos and walkthroughs. The software performance has also been excellent—everything runs smoothly and reliably. The AI editing capabilities are impressive, and the support from our Customer Success Manager has been outstanding. I honestly have no critical feedback regarding either the software or the support experience. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

This platform has been extremely valuable for our organization in creating polished product demos and scalable training materials for both internal teams and external clients. It has helped us streamline knowledge sharing, improve client onboarding, and present our product more effectively. The platform is easy to use and intuitive for capturing and editing walkthroughs, which saves our team time and increases efficiency. The software performance has been consistently excellent, the AI editing capabilities are a major advantage, and the support from our Customer Success Manager has been outstanding. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

This is such a great summary of what Navattic is built to do! Thank you Bob! Polished demos, scalable training, and smoother client onboarding all in one place :)

Really glad the AI editing capabilities and your CSM have both been standouts for your team.

Appreciate your support,

Meredith from Navattic

Gus A.
GA
Gus A.
Product Marketing Manager
Mid-Market (51-1000 emp.)
"The Best Tool for Engaging and Educating Your ICP"
5/5
What do you like best about Navattic?

Navattic gives people a whole new, low lift way to explore our product that we never had before. We found that people aren't always ready to start a trial or book a call – Navattic is the perfect solution for bridging this gap. Not only does it increase engagement on our landing pages and reveals valuable intent data, but it also better qualifies leads for our sales team. People who take navattic tours know what to expect of the product and have specific questions heading into a demo. This is super valuable to our sales process.

But perhaps the best part about Navattic is the team. Everything from the sales process, onboarding, and ongoing support has been wonderful. They care about their customers and are always there to tackle the hard problems right along with you. Working with them has been a pleasure. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

Some of the native reporting is not super intuitive, and could use some refinement, although we have gotten around this by using their new MCP with Claude. Also at times the new tour building experience has responsiveness issues (slow loading times.) Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

Navattic gives people who aren't ready to book a demo or start a trial a low-effort way to interact with and learn about our product, all while sending valuable intent data to our sales team. It also is a great way to create mico-experiences for valuable parts of our product which we can inject in content pieces and product updates. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Thanks so much for this thoughtful review Gus!!

So glad to hear that Navattic has helped bridge the gap for those not quite ready for a trial or demo, and that it’s adding real value for both marketing and sales.

Appreciate the shoutout to our team too - it means a lot!

Please don't hesitate if you ever have suggestions or need help navigating anything!

- Meredith from Navattic

Matt P.
MP
Matt P.
Principal Technical Architect (Platform Solution Engineering)
Mid-Market (51-1000 emp.)
"Effortless demo creation"
5/5
What do you like best about Navattic?

I really appreciate the ease and speed of building and maintaining demos with Navattic. It allows us to get demos to our GTM teams quickly and iterate with ease and flexibility. I also find it very easy to set up initially, which has been great for us. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

No a dislike but I'd like to see more change and governance tooling, particularly with our number of demo builders increasing along with the criticality of the demos. I would like the ability to export an offline backup of the demo config/metadata, and have dev and test instances. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

I use Navattic for creating interactive demos that help our GTM and customer-facing teams showcase our solutions easily, without needing an SE present. It speeds up building and maintaining demos, allowing us to get demos out quickly and iterate with ease and flexibility. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Thanks for the awesome review, Matt!

It’s great to hear how Navattic is helping your sales team scale by enabling more self-serve demos and easing the bandwidth pressure on your SEs. That guided vs. pseudo-live flexibility you mentioned is exactly what we built the toggle feature for - so glad it’s working well for your team!

Love hearing that the building experience has been quick and easy for you, and that you’re taking full advantage of the different demo modes. Also really appreciate the shoutout to our product and support teams - we’re always aiming to be responsive and build with customer feedback front and center, so it means a lot.

Thanks again for the kind words, and don’t hesitate to let us know if there’s ever anything we can help with!

Meredith from Navattic

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Navattic's product demos helped transform our funnel "
5/5
What do you like best about Navattic?

We've been using Navattic for the past few years and it's changed how we showcase interactive demos and product tours to our prospects. Before, we had videos explaining our features but it was missing that interactive element and it took longer to create and refine each time we had a new release or product update. Editing in Navattic is much more seamless and allows us to highlight easily the top callouts from a product demo. We're able to easily tell a story with these demos that we create to prospective buyers. The best part here too is we see strong pipeline coming in from users! Review collected by and hosted on G2.com.

What do you dislike about Navattic?

The product is constantly innovating and releasing new features left and right! I would like to see better reporting and analytics on our product demos along with more advanced features within the product demos, such as jumping to different steps within the flows. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

Navattic allows us to create interactive demos and tours for prospects and customers alike, without needing to code or having advanced editing skills. As a marketer, it's been awesome being able to capture our platform features and create a demo that is interactive for our audience. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

So glad to hear Navattic has transformed how you showcase demos and product tours, especially the ability to edit seamlessly whenever a new release or product update comes through. That's exactly the kind of flexibility we want to provide!

Your feedback on reporting and analytics is well noted and something we're actively thinking about. Stay tuned for updates there.

Please don't hesitate to reach out to support@navattic.com with any follow-up questions!

Appreciate your support,

Meredith from Navattic

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Navattic Brings Our Workflows to Life and Clearly Communicates Value"
4/5
What do you like best about Navattic?

I use Navattic weekly to create workflows that tell the story of why our software helps users within our ICP. This visual aid not only creates clarity but also interest and demonstrates the value of our offerings without the need for AEs to be on the call. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

We need ways to do branching logic for demos. There are many audiences for a demo and we need the same demo, with a different end slide, depending on whether they are a customer or a prospect for different CTAs. Right now, we have duplicate demos and it is annoying to update them when we have updates to the product. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

Navattic helps us showcase our workflows in an appropriately user-guided way, and it feels easier to follow and better paced than a product video and it's nice as a leave behind for our webinars when we want to give somethng to users to show to their teams. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

So glad to hear Navattic is helping your team communicate your software's value in a way that feels more engaging and better paced than a product video - that's exactly what we're going for!

Great news on the undo front - draft mode actually supports standard keyboard shortcuts for undo/redo (command+z for undo, and command+Shift+z for redo). There's also a "Restore element" button in the Capture Editor for reverting changes to specific elements, and quick undo buttons pop up after actions like using the AI Copilot.

Please don't hesitate to reach out to support@navattic.com with any follow-up questions!

Appreciate your support,

Meredith from Navattic

Sandeep V.
SV
Sandeep V.
Deputy General Manager
Enterprise (> 1000 emp.)
"Seamless responsive Demo along with Strong Lead Capturing Capabilities"
5/5
What do you like best about Navattic?

The ability to seamlessly integrate product demos into our website, along with the option to share demo URLs directly via email, is a significant advantage. We can also create lead generation forms within Navattic and pass user data to marketing operations platforms.

Navattic enables us to capture user demographic information, which helps us evaluate campaign performance by analyzing engagement with specific demos.

The Navattic support team has been highly responsive and consistently available whenever assistance is needed.

That said, there is one area for improvement, which we are currently discussing with their team. We would like the Navattic JavaScript to be split into two components—one for rendering the demo and another for collecting user data. Without this separation, it is difficult to properly manage consent categories for deploying Navattic demos. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

Nothing in particular, but as I mentioned there is one area for improvement, we would like the Navattic JavaScript to be split into two components—one for rendering the demo and another for collecting user data. Without this separation, it is difficult to properly manage consent categories for deploying Navattic demos. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

Navattic is a helpful product for our Marketing and sales team, as by using the product team members can build demos themselves without having any dependency on engineering teams. It helps to launch campaign faster and teams can reuse the same demo across prospects and channels Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Sandeep, thank you!! The lead gen form and demo embed use case you're describing is exactly what the platform is built to power.

Really glad embedding into your site, sharing via email, and passing data into your marketing ops stack has all been seamless.

On the JavaScript component split for consent category management, that's a meaningful technical need and it's actively being discussed with the team.

In the meantime, the best next step is to keep that conversation going directly with your CSM or reach out to support@navattic.com so the right people stay looped in on your specific setup.

Thank you for the support,

Meredith from Navattic

Frank T.
FT
Frank T.
Global Head of Sales Operations and Enablement
Mid-Market (51-1000 emp.)
"Great product - and great ongoing post sales service and support"
5/5
What do you like best about Navattic?

What I appreciate most about Navattic is its user-friendly interface and the smooth sales buying process. Throughout our entire purchasing journey, their staff demonstrated impressive expertise, which made our decision to choose Navattic an easy one. Their post sales experience is also excellent, as we have regular check in's with the team and they are responsive to all our service inquiries. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

This is still a fairly new product, and I expect they will keep adding new features over time. Since they listen to their customers, I'm looking forward to using the product as it develops further. They do a great job of keeping us posted on new features and development. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

Navattic has been instrumental in addressing several challenges we face during our buying process. We use interactive demos at various stages of the buyer's journey, and Navattic consistently supports us throughout each step. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Hi Frank, thanks for this great review!

Awesome to hear that both the ease of use and your experience during the sales process stood out - our team will be thrilled to hear that.

Appreciate you noting that Navattic is evolving quickly - we're always working to grow the platform in ways that support teams like yours.

Also glad to hear the interactive demos are helping guide buyers at every step of the journey!

Thanks again Frank

- Meredith from Navattic

Tammy F.
TF
Tammy F.
Senior Director
Mid-Market (51-1000 emp.)
"Navattic use led to well defined engagement from our top prospects"
5/5
What do you like best about Navattic?

Easy to use. I especially love how easy it is for me to edit my product demos to provide a customized experience for my recipients. In our business we often have a short time allotted to present a great deal of detail about our product -- Navattic enables me to share a post-demonstration takeaway to help participants absorb the content and remember how great our product is. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

I can't think of anything to dislike. Love the functionality and that they are always adding new features. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

Enabling clients who are not ready to schedule a demo have a limited tour of our product. Tracking tools enables me to see what parts of our product my clients are engaging with the most so I know how to follow up with greater specificity. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Hi Tammy!

The post-demo takeaway use case is such a smart one, helping participants absorb the content after the fact is something a lot of teams overlook, so it's great to hear Navattic is filling that gap for you.

Tracking engagement to know exactly where to follow up is one of those features that just makes every outreach more targeted and useful.

Appreciate your support,

Meredith from Navattic

Claire C.
CC
Claire C.
Customer Success Manager
Mid-Market (51-1000 emp.)
"Game Changer for our Knowledge Base"
5/5
What do you like best about Navattic?

The tool has helped us educate our customers. One of the best features is being able to access screenshots from other demos - this saves me a lot of time when building a new demo and flow. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

There isn't much that I dislike about Navattic. However, I think it would be helpful if the screenshots could scale from one screen to another. For example, I have to take all screenshots on my laptop and cannot use my desktop. If I use my desktop, it does not display correctly when viewing on a laptop later. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

Navattic is helping us educate our customers. We have built interactive guides for our most-used features, and customers can access these through our knowledge base center. We're able to quickly assist with general how-to questions, and it has decreased the amount of support tickets we receive. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Using demos to power a knowledge base and cut down on support tickets is such a smart application. Really glad that use case is working well for your team.

On the screenshot scaling issue: Navattic has responsive strategies (Scale Width, Responsive, Fill, and Fixed) that can help with cross-device display. Capturing at 1440x900 or smaller and using Scale Width or Responsive tends to work best for most setups. More details here: https://docs.navattic.com/build/responsive

Thank you for taking the time to leave a review,

Meredith from Navattic

See how Navattic improved
Simon D.
SD
Simon D.
Solutions Engineer
Mid-Market (51-1000 emp.)
"Easy to Use with Great Customer Service—A Great Tool for Showcasing Demos"
5/5
What do you like best about Navattic?

It's very easy to use, customer service is great and overall a great tool to showcase demo's! I like how I'm able to scale it across the entire sales org, for SDRs / AEs to CSMs Review collected by and hosted on G2.com.

What do you dislike about Navattic?

Definitely some areas for improvement especially around what you can highlight and where you can put a beam / pulse etc. It's often limited and templated. We should definitely have the ability to use it to our own will. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

Our platform is constantly updating and we have workflows for clients for them to understand our App. With Nevattic, we can make and build a repeatable process that clients can sift through whenever they have a question. We call it our Loop Help Center. We want to build out short demos showcasing features and workflows that will benefit the users of Loop, and Navattic will help us realize that. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Thanks so much for the thoughtful review, Simon!

Really glad to hear Navattic is helping power your Loop Help Center and giving your clients an easy, repeatable way to explore features on demand.

Appreciate you calling out areas for improvement too - always working to streamline the experience and ship helpful updates, and your feedback helps guide that work.

Thank you for the support,

Meredith from Navattic