What I like best about Navattic is the combination of ease of use and how much the product has evolved over the last year. Building tours using the Chrome extension is very intuitive, and it’s now much faster to update demos or re‑select captures when our product UI changes. The improvements in the interface also make it easier to understand the full tour you’re building at a glance.

The quality and realism of the demos is another big plus. Beyond the guided steps, users can freely explore the interface, scroll, and see additional options, which is especially valuable for complex engineering and design software like ours. It creates a much more complete and realistic product experience.

Overall, Navattic gives marketing teams a lot of autonomy to create self‑guided, “choose your own adventure” product tours for MOFU audiences — especially since we started using checklists, which give users the option to explore what they’re truly interested in. The support team has also been consistently strong: responsive, flexible with time zones, and proactive through webinars and product updates. We’re also very interested in recent innovations like their AI Agents launch. Review collected by and hosted on G2.com.

For complex products like ours, the most time‑consuming part is the upfront work of organizing the story you want to tell. Defining the right paths and deciding what to show in a guided tour requires internal alignment before you start building, especially when the software has multiple use cases and levels of depth.

Our main blocker today is around integrations and visitor identification, particularly when using NavatticJS together with Pardot forms. Due to iframe and browser constraints, we haven’t been able to automatically identify users who submit a Pardot form and seamlessly link them to identified visitors in Navattic, which has slowed down our setup. As a result, we’re now moving forward with the direct Salesforce integration, and the Navattic team has been extremely supportive throughout the process, helping us resolve questions and guiding us step by step.

As a more minor point, while building tours we’ve occasionally run into small UX or scripting edge cases — for example, tooltips not anchoring exactly where intended — which can require some trial and error when fine‑tuning more complex flows. Review collected by and hosted on G2.com.

Navattic is a great tool that I use in all of my follow-up emails to customers. It helps me share demo overviews in a way that’s easy for them to pass along to their teams. I also love that it can incorporate customer logos and track each time it’s used, so I can see which customers are truly engaged. On top of that, being able to send it as an image or GIF spices up my emails and helps them stand out a bit more. I also love how easy the email plugin is to insert a quick link. Review collected by and hosted on G2.com.

It can be a bit buggy and sometimes I need to remove and add the integration to get the email plugin to work. Also, when I associate it with a salesforce opp, it will only automatically put in that contact vs. everyone copied in the email. Review collected by and hosted on G2.com.

I do love Navattic as a platform - so much so that I've now used it across my last 4 places I've worked for building interactive demos.

There's so many great features that it's hard to narrow down exactly what is the best - but for my current role the ability to use HTML editing on my product walk throughs is clucth as we deal with sensitive info alot... so being able to make sure the editing of what is being shown in a quick/easy way is crucial for me.

But, what's somehow even more amazing to me, is their team that supports this product. Navattic has obviously placed value on growing at a healthy pace + hiring the best possible people they can to support their end users. Review collected by and hosted on G2.com.

Nothing at this time - for my use cases + needs they have everything that I could ask for. Review collected by and hosted on G2.com.

The ease of use is great. Be it for bigger interactive demo's where we show our vast set of features, or for smaller step-by-step guides as part of our help center. Creating a demo takes minutes, and with the constant flow of new features - like Mobile Zoom - it helps deepen our user experience.

The integrations are powerful too. The sync with HubSpot is magic. Direct meetings booked via our meeting links and easy sync with our timelines, making sure everything lives in one place. Excited about AI features too, but haven't tried them out that much. Review collected by and hosted on G2.com.

The demo overview can get a bit cluttered when you have lots of them for different teams and use cases. A folder structure would be great to organise everything neatly. Review collected by and hosted on G2.com.

Super easy to use and navigate. The platform is intuitive and the knowledge center is vast for the things you are not able to easily figure out. They have made many AI updates recently that have made my life so much easier!! Review collected by and hosted on G2.com.

Some of the titles of sections in their UI are not super intuitive, making it a little hard to find things at times. Super minor, though, and easy to overcome if you use the platform a few times. Review collected by and hosted on G2.com.

I love using Navattic as a guide on how to do something in the platform, especially for really technical or multistep complex guides. It's easier to follow versus a developer document. I also find it easy to use, and I like how you can batch edit things like beacons and highlights. Additionally, I love that we can change the URL to a custom product or feature name. Learning Navattic from my colleague was super easy. Review collected by and hosted on G2.com.

I don't like the auto screen capture. It just takes too many screenshots especially when you click into drop down tabs, ellipses and such. That's too much. I like the auto generate text descriptions but the downside is it's not always right. Review collected by and hosted on G2.com.

I really like just how easy it is to use Navattic. Once you've got it down, it's very simple and straightforward. It really gets the job done. One of my favorite parts is at the end, it lets you link to a CTA of your choosing, which allows us to take customers straight from Navattic right into our product to use the feature we want them to. This is super helpful because it helps them see what the experience would be like and then actually implement it, which is huge for us. Review collected by and hosted on G2.com.

Nothing super specific. I think I haven't used the AI tools in it yet, but from what my team has said, it hasn't been super great. Review collected by and hosted on G2.com.

Navattic is truly the best, tool. It’s very easy to use, and our customers love how it lays over our actual platform so they can see exactly what they would see when they’re logged into their account. I also love how interactive the platform is. It’s simple to refresh the demos without having to create completely new ones every time. Review collected by and hosted on G2.com.

There isn’t much to dislike about Navattic. It can feel a little slow at times, but that may also be due to mediocre internet on my end. Review collected by and hosted on G2.com.

What I like most about Navattic is that it enables companies to showcase their product without needing a live demo. The interactive demos are far more engaging than a video or a long product page, since users can explore the product at their own pace and focus on what matters to them. I also appreciate that it’s a no-code platform, which makes it much easier for marketing and sales teams to build, update, and iterate on demos without relying heavily on engineering. Overall, it addresses a real need by helping potential customers understand a product quickly and feel confident about it. Review collected by and hosted on G2.com.

The biggest drawback for me is that building polished, interactive demos can take a while, especially when you’re new to the tool. If there were more beginner-friendly templates and clearer guidance, the onboarding process would feel much easier and more approachable. Review collected by and hosted on G2.com.

What I like best about Navattic is how user-friendly it is for business users. Thanks to excellent onboarding from our CSM, Ryan J., I was able to quickly learn how to build and edit interactive demos. It has completely empowered me to create high-converting demand generation assets independently, while also providing the tracking capabilities needed to measure their impact on our pipeline. Review collected by and hosted on G2.com.

The platform has a slight learning curve at first. Because it's fully customizable, there are a lot of menus and options, which means it can take some time to remember where specific settings live. It took a few tries to feel completely natural, but it's incredibly powerful once you get the hang of it Review collected by and hosted on G2.com.