Megan B.
MB
Megan B.
Digital Marketing Manager
Mid-Market (51-1000 emp.)
"Navattic Demos Drive Engagement on Our Website"
4.5/5
What do you like best about Navattic?

Navattic is helpful because it lets you show our product to people before they ever talk to a sales rep. Instead of a static video or a screenshot, it creates an instant "demo" experience for them, lets them take it at their own pace, and offers clickable pop-ups and help tips.

It was easy to embed these demos on the site, and we've had really good click-through engagement with people engaging with the Navattic demos in our ads.

Additionally, we use Navattic as a team when new product features require company enablement. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

The build of the program itself isn't as easy as it may seem, however, my experience with it has been self-taught and I never received formal onboarding to the platform, since the point of contact with this partnership left our company. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

We marketing primarily to enterprise companies that (many times) require NDAs and legal to be looped in to use any type of real-time customer data in a product demo. Because of Navattic, we're able to use "dummy" approved data to showcase our platform and give people the "under the hood" demo they want to see, without using real time customer data that could be flagged for legal. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Thanks for the thoughtful review, Megan!

Great to hear that Navattic has helped your team drive engagement, especially with embedding demos into your site and using them for feature enablement.

Appreciate you sharing the feedback around onboarding - that’s super helpful to know. Our team has been working on improving the self-serve experience, and we also launched a free learning hub at https://academy.navattic.com/collections to help users get up to speed more easily.

Let us know if there’s anything else we can do to support you!

Meredith from Navattic

See how Navattic improved
Shubh A.
SA
Shubh A.
Growth Lead
Small-Business (50 or fewer emp.)
"Great customization, good support and sales experience and diverse use cases"
4/5
What do you like best about Navattic?

The amount of customizations that can be done to achieve the very results you're trying to achieve is absolutely fantastic, and the different use cases are great. So you're not limited to only a very specific type of use case. You can just change and duplicate and slightly change the entire demo experience to fit different needs and different contexts.

It also serves as an additional point of inbounds for us. So, it's another form where people can come give us their details, and we can gauge the level of intent they have by their demo experience. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

I'd say it's fairly complicated to build. For me, if I have to set up a new Navattic demo from scratch, then it's a good 4-5 hours that I need to spend to set things up, make it proper, figure out the platform. Of course, the onboarding and customer success does help you, but the tool is not super easy to implement.

The way automations are built could be slightly better. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

We are a fairly elaborate product, and we want people to experience the "aha" moment and the value provided by our product pretty quickly, which can take sometimes days for them to implement if they were to actually do it themselves. But the demo acts as a proxy for them to be able to experience that within two minutes. Because it feels like they're actually in the product, and they're able to see the best parts of it.

And it acts as a great way to collect their emails from them using a newsletter or an email sequence until they make a purchase. Sometimes it reduces the pressure on sales, because if there's a very high intent buyer who just wants to see the demo and make a purchase, then we don't have to send everyone to a proper sales call. They would just see the demo, like the product, and make a purchase, and it will become a great hand-to-the-self-serve experience. So it's good in that sense. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Thanks for the detailed review, Shubh!

Love hearing how you’re using Navattic to customize demo experiences for different use cases and capture high-intent inbound leads - that’s exactly the kind of flexibility we aim to provide.

Totally appreciate the feedback on setup time and automation. If you haven’t tried it yet, Copilot (https://docs.navattic.com/copilot/generate#what-copilot-generates) can help speed up the process by auto-generating demo copy and structure to get you started faster.

Always here to support if you have more ideas or run into roadblocks!

Meredith from Navattic

See how Navattic improved
Nathaniel M.
NM
Nathaniel M.
Senior Digital Marketing Director
Small-Business (50 or fewer emp.)
"Effortless Demo Creation That Transforms Customer Walkthroughs"
5/5
What do you like best about Navattic?

I love that it simplifies a lot of our customer/prospect facing demos. Before we were just recording screen shares of our software and it just wasn't super user friendly. I had seen Navattic before but it just never seemed like the right time, but as our customer success team was recording more and more videos I was like we need a better solution. We have created quite a few both prospect and customer facing walkthroughs!! They are so simple to create and edit! I've only had one question and Natalie (marketer) was super quick to respond and help me out! Review collected by and hosted on G2.com.

What do you dislike about Navattic?

Honestly I can't think of anything. They have a free plan to let you test it out and then their early paid plan is perfect as you scale up! Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

We were managing 10-20 customer demos, walkthroughs, and customer success help videos. It was becoming too much to manage and create/edit. Now we can record our product quickly, get a click-through demo, and we don't have to spend time editing or creating a script! Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Thanks so much for the kind words, Nathanial — love hearing how Navattic has streamlined your customer and prospect demos! Great to hear Natalie was able to jump in quickly too. Let us know if you ever want to brainstorm ways to scale out even more walkthroughs.

Meredith from Navattic

Tim K.
TK
Tim K.
Enterprise AE
Mid-Market (51-1000 emp.)
"Navattic Makes Sales Demos Effortless and Effective"
4.5/5
What do you like best about Navattic?

I'm an Enterprise AE and I use Navattic to follow-up from sales meetings with specific demos on features. I also use it for prospecting; sending self-guided demos vs asking for someone's time and it has worked out well for me. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

when i move off the tab it closes, which can be annoying but seems like it'd be a minor fix. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

It's like an extra SE / I don't have to bother an SE or PM to record a small demo of a feature in our product. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Thanks so much for the review!

Love hearing how you’re using Navattic to support both prospecting and follow-ups — and that it’s helping you move faster without needing to pull in extra team members. That kind of self-sufficiency is exactly what we’re aiming to support.

Appreciate the note about the tab behavior too. Feel free to flag that to your CSM or support@navattic.com so we can take a closer look.

Meredith from Navattic

Melvin I.
MI
Melvin I.
Product Marketing Manager
Mid-Market (51-1000 emp.)
"A Great All-Around Interactive Demo Tool"
5/5
What do you like best about Navattic?

Navattic is very easy to use. It doesn't take long to get a new user up to speed or implemented. At the same time, that ease of use extends to your audience. Going through a Navattic demo is a simple, quick, and informative experience. Recent updates have only made this even better with more options to show off your software. Whenever I've had questions or needed help, their support lines were not difficult to get hold of. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

Mobile friendliness is a little lacking. While desktop tours can work for mobile, they are not the most intuitive. In addition, the mobile specific software tours are much less engaging. Finally, some customization for design is only possible with additional support from the Navattic team. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

Navattic allows us to give prospects and customers a first-hand experience and look into our software. This simplifies initial sales stages and builds interest much faster than any PDF or even video could leading to more qualified leads sooner.

Navattic also gives us the ability to create demos for tutorials and general product guidance -- a real boon to those who are focused on their existing customers and increasing adoption. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Thanks for the thoughtful review, Melvin!

Great to hear how easy it’s been for both your team and your audience to get up and running with Navattic.

Love that it’s helping accelerate your sales cycle and giving you another channel to drive customer adoption.

Meredith from Navattic

Kathryn A.
KA
Kathryn A.
Major Market Sales Executive
Computer Software
Enterprise (> 1000 emp.)
"Sales professional experience"
4.5/5
What do you like best about Navattic?

What’s worked particularly well for us is Navattic’s intuitive interface and the ability to customize demos without needing developer resources. The analytics dashboard also provides valuable insights into how prospects interact with the demos, helping us tailor our follow-up strategies more effectively. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

Demos don’t always perform optimally on mobile devices, which could affect engagement for prospects accessing demos on phones or tablets. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

We’ve been using Navattic primarily for creating interactive demos on our website to enhance our sales enablement process. The platform has made it incredibly easy to build engaging, no-code product walkthroughs that prospects can explore at their own pace. This has significantly reduced the time I've spent on initial product explanations and allowed me to focus on deeper conversations with qualified leads.

Since implementing Navattic, we’ve seen an increase in demo engagement and a boost in conversion rates from demo viewers to qualified leads. Overall, Navattic has been a game-changer for our sales enablement and onboarding efforts, and I’d highly recommend it to teams looking to streamline their demo process and improve buyer engagement. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Thanks for the review, Kathryn!

Great to hear Navattic is helping streamline your sales enablement process and giving your team more time for high-value conversations.

Love that the analytics and no-code customization are making a real impact on how you engage with prospects.

Currently working toward improving our mobile demos so stay tuned!!

Glad Navattic has become such a valuable part of your workflow!

- Meredith from Navattic

Natasha I.
NI
Natasha I.
Product Marketing Manager
Enterprise (> 1000 emp.)
"Incredibly intuitive demo platform that empowers our team and our customers"
5/5
What do you like best about Navattic?

Navattic has been incredibly easy to learn and use, especially as someone who was completely new to building product demos and walkthroughs. The platform is very intuitive and user-friendly, which made learning how to use it seamless for myself and many of my colleagues.

Navattic has enabled us to create clear, engaging, and user-friendly demos that help customers better understand how to navigate and use our product. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

Honestly, very little. The product has met our needs well, and the learning curve was refreshingly minimal! Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

Navattic helps us quickly create interactive demos and walkthroughs that improve product understanding and adoption. It’s made it significantly easier to scale customer education and sales enablement content, while also saving our team time. As a result, our customers are better equipped to navigate our product, and our internal teams feel more empowered with high-quality, easy-to-maintain demo content.

We’ve been using Navattic for about a year now, and it’s become an essential part of our product marketing toolkit. We’ve had a great experience and are excited to remain loyal Navattic customers moving forward. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Thanks so much for the thoughtful review, Natasha!

Love hearing how seamless it’s been to get started with Navattic, especially as someone new to demo creation.

It’s amazing to know the platform is helping both your internal teams and customers feel more confident and empowered.

Excited to keep supporting your team and grateful to have you in the Navattic community!

- Meredith from Navattic

Cassidy K.
CK
Cassidy K.
Solutions Engineer
Mid-Market (51-1000 emp.)
"Crucial tool for saving my team time"
4.5/5
What do you like best about Navattic?

It's a very intuitive system that takes us 15 minutes on average to create custom walk through content. With past tools I've used, it would take hours to build out demos. This saves our SE so much time, our account team has been super helpful as we've been learning the tool. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

There was a slight learning curve, but nothing inconsistent with most softwares. I'm eager to see how they continue to integrate AI into their platform. There are a few UI things I'm not keen on, such as the way the "boards" are organized but other than that, it's been a pretty smooth experience. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

Navattic has been helping my team with various different goals. It's been helpful to leverage as learning content for our prospects or customers, we've used it on our website to provide guided tours of the platform within a controlled environment, and lastly we have been using it to showcase roadmap features and integrations that were previously difficult to access a live production version of. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Thanks so much for the detailed review, Cassidy!

Love hearing that Navattic is helping your team move faster and build walkthroughs in a fraction of the time.

Appreciate you calling out both the smooth learning curve and your feedback on the UI and boards - we’re always looking for ways to improve, and this is super helpful.

If you haven’t already, feel free to check out the Navattic Academy for tips on streamlining your workflow (Emily is the best): https://academy.navattic.com/collections

Excited to see how you continue using Navattic across different goals and teams!

- Meredith from Navattic

See how Navattic improved
HS
Henry S.
Business Development Representative
Mid-Market (51-1000 emp.)
"A BDR Essential for Low-Ask Demos"
5/5
What do you like best about Navattic?

Navattic is a great tool to use in my day-to-day as a BDR, both as a low ask supplement to send to prospects who are interested in our product but are hesitant to join an intro call, as well as a content to imbed in some of our cold emails to gauge intent. We have also used at times in some low-touch sales processes post-discovery in place of a live demonstration. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

I think sometimes the user experience in Navattic can be a bit rigid for a prospect, but understandably that can be by design. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

As I mentioned, being able to bridge the gaps between outreach to introduction call, as well as from intro to live demo. I can think of plenty of instances in previous roles where having Navattic tours at my fingertips would have been a huge asset. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Thanks for the thoughtful review, Henry!

Love hearing how Navattic is supporting your outreach by making it easier to engage hesitant prospects and drive intent without a big ask upfront.

Appreciate your support,

Meredith from Navattic

John K.
JK
John K.
Sales Engineer
Mid-Market (51-1000 emp.)
"Effective Interactive Demos that Save Time and Produce Results"
5/5
What do you like best about Navattic?

Navattic makes it easy to create interactive demos for all the types of demos I use in my pre-sales roles. My Navattic demos can be as simple or as sophisticated as needed to be most effective. The UI is our actually product UI. I used to spend 10x more time to create video of my product demos. Other demo solution make it difficult to create modular demos with multiple workflows. With Navattic, it's a snap to implement!

Customer support was responsive, understood my question and provided a valuable responses. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

The biggest issue with the learning curve, but it was my own problem. I didn't believe Navattic's live screenshots were difference from a static screenshot, so I created static a bunch of static one then started my workflows. Much to my surprise, a colleague pointed on that live screens can scroll around just like the native UI. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

Our Sales and Marketing teams need to provide reusable demos that drive the sales cycle forward without involving pre-sales on every call. Marketing needs demos to help qualify and attract prospects. We also need to scale our pre-sales team by having specialists create demos of new products and new product versions that others can use. We don't have to make every solutions engineer an expect on every product just to have a sales call. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Wow, thank you John!!

Thrilled the flexibility and UI fidelity have made a difference and that creating demos now takes way less time than video. That's always great to hear :)

Appreciate the note about the learning curve too! Totally get how that mix-up could happen, and love that your colleague helped uncover the power of live screens.

Also happy to hear support was helpful when you reached out - always here if more questions come up!

- Meredith from Navattic