I really appreciate the updates it sends about flight changes while I’m traveling. From an admin standpoint, I also like being able to bulk-sync transactions to our general ledger, which makes reconciliation much easier. Review collected by and hosted on G2.com.

I wish it were easier to edit transactions before syncing them to the general ledger. For example, if I need five transactions moved from one department to another, I wish I could update all five at once instead of having to change each one individually. Review collected by and hosted on G2.com.

I like how Navan (Formerly TripActions) makes storing expenses extremely easy without much effort on my part. The AI function for reading receipts is really accurate and works well for me. The customer service is also extremely helpful. Navan has a very simple user interface that makes it easy for me to know exactly what information I need to input for expenses, reducing back and forth. I just send a receipt and Navan scans it accurately, with approvals happening almost immediately. I gotta say the user interface and ease of use are the best parts. Review collected by and hosted on G2.com.

I haven't really had any issues with Navan. I think the initial account setup caused some issues just a little longer than I thought it would take. But other than that, it's been great. Review collected by and hosted on G2.com.

Navan makes it easy to book flights, hotels, and vehicles all in one place, ensuring you don’t miss anything important for a business trip or a personal trip. It’s very straightforward to use: you just click the items you need to book, choose the prices that work for you, and lock in all of your reservations. It integrates everything into one easy-to-read itinerary, so you never miss a booking or reservation. Customer support is available at all hours if there are any issues or questions you may have. I’ve personally used it on numerous business trips between home and half way across the nation and, so far, I haven’t had any problems with the app or with support. Review collected by and hosted on G2.com.

So far, I haven’t experienced any issues while using the app. Review collected by and hosted on G2.com.

I use Navan for business travel and expense management. Overall experience has been positive. The platform is easy to use and intuitive, making travel bookings and expense submissions quick. Setup was straightforward and required minimal effort. Navan keeps travel and expense tools in one place. The mobile app works well and helps me manage receipts and trips on the go. Users I work with appreciate the convenience and automation of expense tracking. Review collected by and hosted on G2.com.

Some areas could improve. A few times booking steps felt unclear and unexpected charges appeared. Options for certain hotels and flights were limited compared with other tools. The approval workflow added delays for some expenses.

Overall, Navan handles travel and expenses efficiently and delivers solid value for teams. Review collected by and hosted on G2.com.

Easy to change flights and also to connect with an agent over chat. Review collected by and hosted on G2.com.

Communication sometimes isn't the best. I would talk to one agent and they said they will do something like make sure flight credit is added to traveler's profile, but then I have to follow up multiple times because it isn't done. Review collected by and hosted on G2.com.

It is quite simple and straightforward to use. I like the ease of creating trips so that your hotels, flights, taxis, etc can all be in one place. It also often provides faster updates than the actual airline re delays which is super useful. The prices are also well-matched with external prices. Review collected by and hosted on G2.com.

More recently, there have been issues while checking out where it says I need to try again later or find a different airline (when that is not the issue). This has been happening quite regularly across our organisation and has been frustrating. Review collected by and hosted on G2.com.

We have added a link to an Uber account to Navan at my company, so I am able to book all of my transportation needs whenever I am visiting the office. Review collected by and hosted on G2.com.

Happy with everything so far, all booking functionality is great and all in one app! Review collected by and hosted on G2.com.

I like Navan's customer support and how the platform is constantly improving. The data presentation is also a strong point for me. It's easy to use and I appreciate the policy enforcement and auto-categorization features, along with its AI-driven capabilities. The integration with our accounting software to stream transactions directly is very helpful. Review collected by and hosted on G2.com.

Sometimes it's a little bit slow to book, and the accounting settings are a little bit limited so we need support in that area, which makes us have to reach out to the account manager to get it going. Review collected by and hosted on G2.com.

I like that Navan (Formerly TripActions) allows me to manage the company's transactions all in one place. It makes booking hotels and purchasing tickets easier, while organizing travel expenses for review and approval by managers. I also really appreciate the ease of adding transactions for other concepts that are not necessarily travel-related. Additionally, its international accessibility is great, as my company has staff in several countries and everyone can access the application regardless of their nationality. The speed and security when uploading transactions are also aspects I value, although it sometimes has issues. Finally, the interface that allows everything to be viewed on a single page is much more user-friendly compared to the system we used before. Review collected by and hosted on G2.com.

The system constantly presents failures. Sometimes it does not load the pages properly and other times it does not allow managers to approve transactions, even in some cases it does not even allow access to the app. On the other hand, the inability to mark several transactions as reviewed at once makes that process slower. Review collected by and hosted on G2.com.

I use Navan (Formerly TripActions) in my workplace for business travel. I love how it creates a streamlined process where I don’t have to visit multiple websites to book hotel stays, cars, or flights. It also creates an itinerary and makes it very easy to add multiple people to the trip so I don’t have to complete the process multiple times. I like how everything I need is in one place and it’s super simple to use. I'm happy to utilize this program in my workplace. I appreciate that it stores all of my team’s information so I don’t have to type in their names and birthdays each time. The initial setup was very easy, which was great. Review collected by and hosted on G2.com.

Probably not being able to edit a coworker or employees information in the booking area. I have to go into my settings to make any adjustments. Review collected by and hosted on G2.com.