I feel like the automated expense reporting when I upload a receipt has improved. Review collected by and hosted on G2.com.

Some way to pick a default category for certain expenses.

Every month I have to submit a receipt for broadband usage and mobile phone bill.

The automated entry does a good job when I upload the receipt, but I almost always have to manually select "cell phone". (It's a quirk of our finance reporting that "cell phone" is also the category for the broadband bill so the automated expense reporting doesn't pick it up) Review collected by and hosted on G2.com.

Now I am using this app in Iphone and it works well without any lag and provide great results with respect to my needs. It understands well what information I am sharing with the photo even though I sometime don't upload it clearly. Review collected by and hosted on G2.com.

Still UI needs to have an update so that it looks more appealing Review collected by and hosted on G2.com.

I use Navan (Formerly TripActions) for travel management for my employee base. I love how it simplifies and streamlines the travel experience. The ease of use is something I really appreciate. The reporting feature is helpful because it allows me to view our travel spend broken down by departments, so I'm not chasing down data anymore. The initial setup was extremely simple and streamlined, making it a hassle-free experience. Review collected by and hosted on G2.com.

The reporting feature could be customizable. I wish I could build out the reporting for exactly what I need to see. Review collected by and hosted on G2.com.

One thing I've noticed recently is how smooth the expense approval process has gotten. Submitting and tracking approvals feels quicker than before, and I don't have to chase anyone to know where my expense stands.

The mobile experience has also improved. Snapping a receipt and logging it on the spot takes less than a minute, which is handy when you're traveling. Review collected by and hosted on G2.com.

The search filters for hotels could be a bit more flexible. Sometimes the options feel limited depending on the location, and it would be nice to have more choices within the company policy range. Occasionally the app can feel a little slow when loading trip history or past expenses. Review collected by and hosted on G2.com.

I like Navan's user-friendly interface and its all-in-one approach to travel and expense management. It makes booking trips, tracking expenses, and managing approvals quick and easy, saving both employees and administrators valuable time. Using Navan alongside Outlook, Teams, and other business tools helps manage travel bookings, calendar approvals, and expense reporting more efficiently. Compared to other platforms, it's very easy to use for me, and the initial setup was very easy. Review collected by and hosted on G2.com.

I find that some travel options and pricing can occasionally be more limited compared to booking directly through providers. I also wish for more flexibility in customizing bookings and expense reporting to enhance my experience. Review collected by and hosted on G2.com.

I love the support - truly top tier. Very quick, and when not quick it's because the support team is doing what they can to resolve items quickly. They're easy to work with. I like the app as well for the most part. I think it has a pretty friendly interface, easy to filter options for hotels and rentals especially. I don't have to click around too much to get where I need to. Review collected by and hosted on G2.com.

The expenses section is a bit tedious. I can't submit multiple expenses at once and add details later; I have to upload a photo one at a time. Adding details to expenses or just adding receipts can be difficult, especially since it can reset to the top, making it time-consuming if I have a lot of expenses. In the app, when trying to book multi-city flights, I can't pick one flight and adjust the others from there like I can on desktop. I have a newer iPhone with the latest software. Review collected by and hosted on G2.com.

I like the UI of the Navan app. I feel like it's easy to use and easy to navigate. It's better than any other app that I use, like Expedia and all the other stuff. Navan makes it so much easier to book my work trips and even personal trips. It makes everything so much easier and organized. All I have to do is go to the app, and I see my flight information, hotel information, and if I rent a car, everything is in order, so it makes everything much easier. The initial setup was very easy; all I had to do was log in to my work email, use the authorization code, and I was already in. Review collected by and hosted on G2.com.

To be honest nothing. I love the product. Review collected by and hosted on G2.com.

Best platform I've experienced for end user ease of use & functionality. Awesome customization available, great integration features, pushing for more and more AI features & constantly updates for any product feedback. Review collected by and hosted on G2.com.

Not really many negatives can be said about the platform; nothing in particular comes to mind; anytime there is an issue; the team works timely to resolve it! Review collected by and hosted on G2.com.

What I like about Navan is that it keeps all of my work travel details handy in one place. I also appreciate that I can earn rewards for personal travel, which I use often. Review collected by and hosted on G2.com.

Their customer support sometimes doesn’t seem to read what I’m saying and guides me in directions I already tried when trouble shooting. I also dislike that they have different booking platforms in the back and flight credits are sometimes invalid even if they’re on the same airline. Also the new AI feature is not working properly and making my expense reporting more difficult than before with all the errors Review collected by and hosted on G2.com.

I'm happy with the account manager's support - she's detailed oriented, willing to understand our needs and keep track of any issues. Specifically for the tool, is easy to use, there's a lot of customization and the rewards are a great incentive for adoption. Review collected by and hosted on G2.com.

I'd like that it has an integration with Brex to make it easier on the admin end. When Brex is being used as the payment method, using the "Ghost card" actually duplicates efforts and sources where reporting comes from. Review collected by and hosted on G2.com.