--- title: Navan (Formerly TripActions) Reviews meta\_title: 'Navan (Formerly TripActions) Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 9295 reviews by the users' company size, role or industry to find out how Navan (Formerly TripActions) works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 9295 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Navan (Formerly TripActions) Reviews & Product Details Visit Website Navan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com. * * * Product Website Navan (Formerly TripActions) Seller [Navan](https://www.g2.com/sellers/navan) Discussions [Navan (Formerly TripActions) Community](https://www.g2.com/products/navan-formerly-tripactions/discuss) Languages Supported German, English, French, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Spanish, Chinese (Simplified) Solution Type All-in-One Overview by Shway Kumar Show More ## Pricing Pricing provided by Navan (Formerly TripActions). ### Navan Enterprise Contact Us [ View More Pricing Information ](https://www.g2.com/products/navan-formerly-tripactions/pricing) ## Navan (Formerly TripActions) Integrations (41) What do users say about integrations? 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Senior Project Administrator Mid-Market (51-1000 emp.) 7/8/2026 "Saves Time with Stored Rewards and Employee Details" 5/5 What do you like best about Navan (Formerly TripActions)? It stores associates’ rewards accounts and demographic information, so we don’t have to re-enter those details every time we book a flight, hotel, or rental car for an employee. Review collected by and hosted on G2.com. What do you dislike about Navan (Formerly TripActions)? Right now, we only receive rewards for booking hotels in Navan, but it would be a big plus if we could earn personal rewards for any bookings made in Navan. Review collected by and hosted on G2.com. What problems is Navan (Formerly TripActions) solving and how is that benefiting you? It saves me time when booking, so I can devote more time to other, higher-priority tasks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 7/8/2026 "Streamlined Travel & Expense Management with Minor Hiccups" 4.5/5 What do you like best about Navan (Formerly TripActions)? I like that Navan consolidates travel booking and expense management into one platform, replacing a fragmented process. It gives me real-time visibility into company travel and expense spend by category without pulling reports across vendors, which has been the biggest time saver. I also appreciate that booking and expense live in one system tied to the card, so policy gets enforced automatically at the point of purchase. Additionally, our CSM is great at helping us with questions about the platform. Review collected by and hosted on G2.com. What do you dislike about Navan (Formerly TripActions)? Recently, we have had some travelers get to a hotel booked through Navan on the company card and then the hotel charges their personal card for the entire stay, rather than just incidentals. Review collected by and hosted on G2.com. What problems is Navan (Formerly TripActions) solving and how is that benefiting you? Navan consolidates travel booking and expense management into one platform, replacing fragmented processes and allowing real-time visibility into spend by category. This significantly cuts down on manual reconciliation and saves time by enforcing policy automatically at purchase. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Enterprise (\> 1000 emp.) 7/8/2026 "Efficient and User-Friendly, But Needs Faster Load Times" 4/5 What do you like best about Navan (Formerly TripActions)? Navan offers great agent service and has been incredibly helpful with their quick responses and assistance, especially for complex queries. I love how the platform keeps us updated with emails about any issues, which is crucial for my role. The platform is quite speedy for logging in and out, making it easy to understand where problems may occur. It’s a reliable self-serving platform that helps reduce stress for staff by being intuitive and user-friendly. My favorite part is the amount of saved information on accounts, making business travel easier and more reliable. The initial setup was swift and simple, thanks to a strong relationship with our Navan team and account managers. Review collected by and hosted on G2.com. What do you dislike about Navan (Formerly TripActions)? I think Navan, although it is a quick platform, struggled with the speed at which they deliver information - for example, when loading flight/ trip options. Navan takes a very long time to load all options and this definitely aggravates staff who are maybe in a rush or are needing to book urgently. Another thing that I would flag is that Navan does not label Eurostar bookings in the correct way which has been known to confuse staff members. Navan labels the Eurostar class options incorrectly, leading to staff booking the wrong class, and then being unable to change their options until they are physically at the station ahead of time. This should be a simpler and more clear process. Review collected by and hosted on G2.com. What problems is Navan (Formerly TripActions) solving and how is that benefiting you? Navan streamlines query resolution with great agent support, keeps us informed of platform issues, and ensures quick account access. It empowers staff and reduces travel stress with its reliability and easy self-service, despite minor delays in loading trip options. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 7/8/2026 "Easy to Use, But Customer Service Could Be Improved" 4.5/5 What do you like best about Navan (Formerly TripActions)? I really like that Navan (Formerly TripActions) is a super easy-to-use platform. It has a lot of possibilities and the way it is organized is very accessible. Review collected by and hosted on G2.com. What do you dislike about Navan (Formerly TripActions)? What should be improved is the customer service. Recently, we had an incident with some travelers who had to catch a train, and on Thursday afternoon an issue arose because the tickets for those travelers were not issued, and Navan was not able to solve the problem until Friday afternoon, considering that the travelers were going to catch the train on Monday at the first hour of the morning. As a result, we were forced to buy other tickets outside the platform, although later on, the platform took responsibility for that incident and refunded the money for the initially purchased tickets. Review collected by and hosted on G2.com. What problems is Navan (Formerly TripActions) solving and how is that benefiting you? Navan (Formerly TripActions) gives us visibility and permanent tracking of our travelers, solves all problems, provides active solutions for travel searches and services such as flights and car rentals. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 7/8/2026 "Disappointing Service and Unreliable Support" 0.5/5 What do you like best about Navan (Formerly TripActions)? I like that Navan (Formerly TripActions) contains both self-booking trips and expenses. I believe they have pretty good analytics(charts) for managers, making it easy to understand what's going on. Review collected by and hosted on G2.com. What do you dislike about Navan (Formerly TripActions)? They sold us on features that weren't released yet, and we had to wait half a year for something we needed urgently, also some of the features just didn't work(Slack integration and per diem in advance), even though they sold it to us. The onboarding coordinator was terrible, didn't answer questions, and pushed us to go live on their schedule with a penalty fee for delays. We weren't informed about many things before release, like users receiving notifications without app access. Security problems haven't been fixed for months, and technical support for admins was terrible. We had to contact their CEO on LinkedIn to get an invoice, and they ignored us for months but demanded immediate payment when they sent the invoice. Review collected by and hosted on G2.com. What problems is Navan (Formerly TripActions) solving and how is that benefiting you? Navan streamlines trips and expenses, including self-booking options, and provides analytics that help managers understand what's going on. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 7/8/2026 "Intuitive, Modern UX That’s Easy to Use" 4/5 What do you like best about Navan (Formerly TripActions)? It's intuitive, easy to use and to understand it. I also like the UX, it's clean and modern. Review collected by and hosted on G2.com. What do you dislike about Navan (Formerly TripActions)? I use it at a corporate level, and the implementation of the platform wasn't easy at all, although we've been told it wouldn't take long to set it up. Review collected by and hosted on G2.com. What problems is Navan (Formerly TripActions) solving and how is that benefiting you? Again from a corporate level point of view, Navan allows us to have a clean control for trip approvals, and also let travellers book for themselves easily. Their reporting tool is super good as well, which allows us to keep an eye on the costs. We had a dedicated team for Travel before using another platform, now they have ben relocated to more strategic teams. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Gabi K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabi K.") GK Gabi K. Senior Director, A&R Small-Business (50 or fewer emp.) 4/22/2026 "Streamlined Booking with Easy Management" 4/5 What do you like best about Navan (Formerly TripActions)? I like that Navan (Formerly TripActions) keeps everything in one place, which makes it really easy. I appreciate the ability to streamline options for changing flights and seats directly on the platform. If I have any issues, I have access to a chat rep or an AI rep who helps with questions immediately. I can log in at any time and get all the transparent pricing upfront. It's also great that the setup was very easy, only taking about three minutes to sign up and fill in my information, allowing me to see pricing immediately. Review collected by and hosted on G2.com. What do you dislike about Navan (Formerly TripActions)? I like the fact that we can speak to somebody if we have an issue, but it doesn't really give you the option to talk to a real human. Sometimes specific questions in rare cases might need the human to kind of understand the complexity of whatever the travel issue could be. Review collected by and hosted on G2.com. What problems is Navan (Formerly TripActions) solving and how is that benefiting you? I use Navan for booking travel because it centralizes pricing options, offers good rates, and lets me easily change flight details and seats all in one place. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") AA Verified User in Accounting Small-Business (50 or fewer emp.) 4/17/2026 "Navan’s Price Checker and Weather Alerts Save Money and Keep Travelers Safe" 4.5/5 What do you like best about Navan (Formerly TripActions)? There are so many helpful things Navan offers us. Firstly, the price checker has saved us a lot of money as previously travelling employees would find their own flights and hotels. As these wre being billed to the company they would not compare prices, using Navan has ensured we are always getting the best price possible and have the option to reject the spend if it is over our company threshold. The weather warnings are also great, and have helped us a few times ensure our staff are safe and leave the high risk areas if required to do so. Review collected by and hosted on G2.com. What do you dislike about Navan (Formerly TripActions)? I do not use the system enough to have any downsides. I use the software for reporting business travel and the reporting / administration side of things works flawlessly for what I need Review collected by and hosted on G2.com. What problems is Navan (Formerly TripActions) solving and how is that benefiting you? The cost saving initiative. Our employees would not be checking the prices of hotels (on multiple websites) as it was being billed straight to us so it didnt matter to them, this now gives us the chance to ensure we are picking the most cost effective, but safe, way of travel. Some employees would previously find a cheap hotel which was potentially unsafe so as we can now set a minimuum star rating we know all employees are safe Review collected by and hosted on G2.com. Show More 4/20/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Hank D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hank D.") HD Hank D. Sr Software Engineering Manager, Integrations & FDE Mid-Market (51-1000 emp.) 11/10/2022 "Tripactions works well with all integrations, from our payments, reimbursements, to slack!" 4.5/5 What do you like best about Navan (Formerly TripActions)? I'm a big fan of the personal travel rewards I can earn while traveling for work, definitely a nice perk to have! Review collected by and hosted on G2.com. What do you dislike about Navan (Formerly TripActions)? Navan has handled our travel for work amazingly, we did have one issue where a travel partner (priceline) didn't book my hotel accurately, so had to call Navan support, but they were helpful and able to get me sorted out Review collected by and hosted on G2.com. What problems is Navan (Formerly TripActions) solving and how is that benefiting you? Being able to manage multiple people's trips in one place, coordinating coming and goings, reimbursements! It's straightforward to scan a simple restaurant receipt and get reimbursed the next day! Review collected by and hosted on G2.com. Show More 6/1/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Amit N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amit N.") AN Amit N. Senior consultant Enterprise (\> 1000 emp.) 10/24/2023 "Navan reimbursement" 5/5 What do you like best about Navan (Formerly TripActions)? I use Navan every week for travel, and my expenses are reimbursed through it. The UI is very good and fast, and I had never experienced any slowness until now. Review collected by and hosted on G2.com. What do you dislike about Navan (Formerly TripActions)? I could not see SMS system if we submit any transaction we should get SMS also Review collected by and hosted on G2.com. What problems is Navan (Formerly TripActions) solving and how is that benefiting you? Earlier we used to have a long process to reimburse the amount like the manager would approve internet bills and this would be credited in the month of salary, but Naven helped this process to fast and I am happy to use this. Review collected by and hosted on G2.com. Show More 6/5/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about Navan (Formerly TripActions)? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Navan (Formerly TripActions) ](https://www.g2.com/products/navan-formerly-tripactions/discussions/new) JP Jayshree Pujara • Last activity about 6 years ago Can we use Trip action to track mobility? 2 Upvotes 4 [ Join the conversation ](https://www.g2.com/discussions/15669-can-we-use-trip-action-to-track-mobility) ![Tony B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tony B.") TB Tony Bonacorsi • Last activity almost 4 years ago How Do I Keep from loggin in multiple times? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/how-do-i-keep-from-loggin-in-multiple-times) [ View all Discussions ](https://www.g2.com/products/navan-formerly-tripactions/discuss) ## Pricing Options Pricing provided by Navan (Formerly TripActions). ### Navan Enterprise Contact Us ### Navan Business Free [ View More Pricing Information ](https://www.g2.com/products/navan-formerly-tripactions/pricing) Navan (Formerly TripActions) Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_70619fbde0878acb0445d0209e3d3554/sap-concur.png "Product Avatar Image") SAP Concur 4/5(7,182) [ Compare Now ](https://www.g2.com/compare/navan-formerly-tripactions-vs-sap-concur) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9d9862599ae4ddafdbaa68b7dd8a5dde/perk-formerly-travelperk.jpg "Product Avatar Image") Perk (formerly TravelPerk) 4.6/5(2,097) [ Compare Now ](https://www.g2.com/compare/navan-formerly-tripactions-vs-perk-formerly-travelperk) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2ed36bc888a58b3c6ec828c05c6833ba/egencia-by-amex-gbt.jpg "Product Avatar Image") Egencia by Amex GBT 4.5/5(923) [ Compare Now ](https://www.g2.com/compare/egencia-by-amex-gbt-vs-navan-formerly-tripactions) ##### ##### Navan (Formerly TripActions) Features Expense Reports Bank / Credit Card Integration Digital Receipt Management Employee Reimbursement Travel Management Ease of Booking Itinerary Management Trip Notifications Mobile Receipt Capture Expense Reporting Expense Automation Integration Compliance [ View More Features ](https://www.g2.com/products/navan-formerly-tripactions/features) ## Top-Rated Alternatives [ ![Rydoo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rydoo") Rydoo 4.4/5(743) ](https://www.g2.com/products/rydoo/reviews) [ ![Ramp](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ramp") Ramp 4.8/5(2,494) ](https://www.g2.com/products/ramp-financial-ramp/reviews) [ ![Perk (formerly TravelPerk)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Perk (formerly TravelPerk)") Perk (formerly TravelPerk) 4.6/5(2,097) ](https://www.g2.com/products/perk-formerly-travelperk/reviews) [ View All Alternatives ](https://www.g2.com/products/navan-formerly-tripactions/competitors/alternatives) ##### Categories on G2 [Expense Management](https://www.g2.com/categories/expense-management)[Spend Management](https://www.g2.com/categories/spend-management)[Travel Management](https://www.g2.com/categories/travel-management) [Expense Management](https://www.g2.com/categories/expense-management)[Spend Management](https://www.g2.com/categories/spend-management)[Travel Management](https://www.g2.com/categories/travel-management)[Mileage Tracking](https://www.g2.com/categories/mileage-tracking)[Payment Card Issuance](https://www.g2.com/categories/payment-card-issuance) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top tools for producing digital marketing assets](https://www.g2.com/discussions/which-are-the-top-content-creation-tools-for-producing-digital-marketing-assets)[Most recommended business travel management software](https://www.g2.com/discussions/most-recommended-business-travel-management-software)[Which file reader solutions have the easiest setup for non-technical users rated highly by practitioners?](https://www.g2.com/discussions/which-file-reader-solutions-have-the-easiest-setup-for-non-technical-users-rated-highly-by-practitioners) [What solution integrates incident management with ITSM tools?](https://www.g2.com/discussions/what-solution-integrates-incident-management-with-itsm-tools)[Top EDI service providers for retail industry](https://www.g2.com/discussions/who-are-the-top-edi-service-providers-for-the-retail-industry)[Pros and Cons Details](https://www.g2.com/products/navan-formerly-tripactions/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)