Our dedicated Nava team has been amazing to work with. You can always expect a smile in meetings, quick response times, and never backing down to a challenge. They constantly work to find out the answer or a solution if they aren't 100% confident, to resolve issues as soon as possible. The team goes out of their way for each employee's unique scenario to ensure the insurance plan or provider will be effective. Review collected by and hosted on G2.com.

Nava has been exceptional for both employees and employer side of addressing issues! Review collected by and hosted on G2.com.

I believe that the thought process where benefits are concerned is what is different. They are not your everyday broker - they are on a mission to change healthcare, which means you have a partner for your organization. Review collected by and hosted on G2.com.

I haven't a good answer here except to say that if they didn't serve the objective of our organization, I would not still be a partner with them. This relationship is a two-way street, and the recommendations from their side must be met with action on ours as well. Review collected by and hosted on G2.com.

Nava is a true partner to us. They are not simply a broker who we feel like we're taking a number and standing in line waiting for our turn for them to give us a sliver of their attention. They demonstrate time and time again, not just through the sales process but even years beyond that, that they care about us and are our partners through it all. Review collected by and hosted on G2.com.

I honestly don't have any negative feedback about their service, people or any interactions we've had with them. It has been top-notch! Review collected by and hosted on G2.com.

The Navanauts are always available to support when needed! They help remove obstacles so that I can focus on the team in a more meaningful capacity! Review collected by and hosted on G2.com.

It would be nice for them to push the carrier a little more for timely responses. Review collected by and hosted on G2.com.

They ensure we are aware of emerging trends and provide innovative ideas that we can apply to our benefits package. They are always a friendly, timely service that we can depend on. Review collected by and hosted on G2.com.

Not much that I can think of that we dislike about NAVA. Review collected by and hosted on G2.com.

That they are always there for me and willing to set up a meeting to answer questions. Review collected by and hosted on G2.com.

There are none. We have been very satisfied with NAVA. Review collected by and hosted on G2.com.

Help with trying to figure out the best carriers and plan for our population, along with help and Open Enrollment guidance and presentations to our employees Review collected by and hosted on G2.com.

No downsides or really dislikes about using Nava, sometimes it can be challenging to get responses depending on workload or if we have a lot of issues at once Review collected by and hosted on G2.com.

Their responsiveness and support is what I like most. Review collected by and hosted on G2.com.

I think they plan to disrupt the insurance industry with a bigger vision. I'm not quite what that is, but they aren't quite there yet. Review collected by and hosted on G2.com.

Compliance and Open Enrollment support is really helpful. We don't have a specific Benefits Manager on staff, so this helps us fill that gap. Review collected by and hosted on G2.com.

I sometimes feel that they could know more legal information, but they're good about following up and getting us as much info as possible. Review collected by and hosted on G2.com.

The personalized guidance and clear communication from the team. Our questions are always resolved very quickly. It is extremely efficient and time saving on our end. Review collected by and hosted on G2.com.

There is nothing specific that I dislike about Nava. I feel it is a great resource for our organization when it comes to guidance on all things regarding our benefits. Review collected by and hosted on G2.com.