Verified User in Computer Software
EC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Nava Benefits - Great Experience"
5/5
What do you like best about Nava Benefits?

Laura is great. She is so responsive and takes the time to sit in on meetings and advocates for us. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

Nothing at this time, they have been great. Review collected by and hosted on G2.com.

Recommendations to others considering Nava Benefits:

Team is very knowledgable and amicable. Great at speaking with our team and explaining how benefits work. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

They have really solved our desire to get multiple quotes for insurance benefits. Also, their ability to advocate for our firm with our HRIS, insurance companies, and agencies. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
GN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Very helpful broker!"
4/5
What do you like best about Nava Benefits?

A team of staff that help with all aspects of benefits administration and employee support. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

We discovered som details that were overlooked last plan year, but nothing we can't fix moving ahead with joint processes for auditing. Review collected by and hosted on G2.com.

Recommendations to others considering Nava Benefits:

Meet them and learn more about their services and approach - we are happy that we did. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

Nava helped us reduce insurance costs while adding new features to our plans and enriching benefits for staff. Review collected by and hosted on G2.com.

Verified User in Construction
GC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Great decision to switch to Nava"
5/5
What do you like best about Nava Benefits?

As an HR Department of 1, Nava has been a great help in benefits administration throughout the year, not just during Open Enrollment. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

At this point, the team has been nothing but helpful. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

As our company grows and expands across the country, Nava has helped us navigate benefits and networks that will work for everyone in the best way. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Sr Manager, Global Payroll and Benefits"
5/5
What do you like best about Nava Benefits?

Everything, the service is very good overall. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

I don't dislike anything about Nava Benefits Review collected by and hosted on G2.com.

Recommendations to others considering Nava Benefits:

I would recomend Nava Benefits Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

Assisted our employees with benefit carrier issues and significantly improved the employee's experience. Providing regular statistics on our benefits which helps with the decision making process. Instant support to any type of issues or questions. Compliance support. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
CM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"Best Benefits Brokerage Team Around"
5/5
What do you like best about Nava Benefits?

Responsiveness, education opportunities, compliance assistance, discounts at Technology providers, my dedicated Nava team: Ed Ligonde, Sophia Le, Amy Friend, Jamie Meyer and Jaime Baldwin. Nava provides us engagement opportunities and quarterly initiatives that are created by them with our organization's branding to help us drive benefits utilization and overall health of our employees. They make sure we stay on track and collaborate with us to develop new benefits strategies, then do all the work of crafting a communication plan and all materials so all we need to do is roll it out. Nava uses their compliance partnerships to get us setup with all documents and compliance requirements - making it easy for us to roll out by just interviewing us and delivering the documentation we need with instructions on how to distribute. Ed Ligonde deeply understands the world of employee benefits, and can craft a self-insured plan design that is easy to implement and saves us and our employees money. With all the partners they bring to the table, it's easy to integrate our current services and providers into the many platforms they offer. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

I've not found any downside to working with Nava and plan to continue to work with them into the future. They have been exactly what I was looking for! Review collected by and hosted on G2.com.

Recommendations to others considering Nava Benefits:

Nava offers the best features and customer support around. If you are comparing other benfits brokers, make sure you know what all they offer and how much they will be involved in your day-to-day. Having an external team that's an extension of our in-house HR department is a difference-maker! I cannot recommend them enough. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

We had a broker who provided little to no contact during the year. We needed a strong partnership to build a better benefits portfolio, understand how we could save money and get support for our employees. Our HR team is only two people, so I needed to have brokers who could do a lot of the heavy lifting for us during the year and at open enrollment. Enter Nava Benefits. Our Nava Team has become an extension of our internal HR department, providing services directly to our employees to help them understand their benefits, contact carriers on their behalf and resolve billing or enrollment discrepancies. In addition to this, Nava focuses on education for our employees, which helps them make better decisions and feel more supported. When it comes to open enrollment and plan selection, I am always given every option and all the dataI need to make informed decisions that will benefit the company and our employees. Having my Nava team has really solved my benefits needs and filled a gap that I was not finding with other benefit broker teams. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Brian Lacher and his team are incredible!"
5/5
What do you like best about Nava Benefits?

Brian and his team as well as the Ease program Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

In the begining there were billing issues with the vendors but this was quickly resolved. Review collected by and hosted on G2.com.

Recommendations to others considering Nava Benefits:

Streamline benefit plans, enrollments and changes easily with Nava Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

They are willing to assist employees with all aspects of their benefit plans which frees up my time Review collected by and hosted on G2.com.

Laura M.
LM
Laura M.
Mid-Market (51-1000 emp.)
"NAVA - Finally a Broker that cares about employee experience"
5/5
What do you like best about Nava Benefits?

They are responsive and customer service driven. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

I do not have anything to report at this time. I have enjoyed my experience. Review collected by and hosted on G2.com.

Recommendations to others considering Nava Benefits:

Please take the time to meet with the NAVA team. The experience is different. They are innovative, responsive and have your best interest at heart. They have always answered my questions and have served as a thought partner for my ideas. It is hard to compete with the high rates of health insurance and also retain talented staff. NAVA has helped me create a wonderful benefit package for my employees. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

NAVA helped us strike the balance of finding benefits providers that we can afford as a company coupled with a great end user experience.

They have an extremely easy to use platform to manage benefits.

They helped us with financial modeling and also have cutting edge ideas. Review collected by and hosted on G2.com.

RW
Rachel W.
Head of People and Culture
Small-Business (50 or fewer emp.)
"Extension of My HR Team"
5/5
What do you like best about Nava Benefits?

Nava Benefits is an exceptional company committed to providing top-notch benefits solutions and personalized customer service (very different from my experience with the big, global benefits firms). Their team of diverse and talented professionals are experts and are dedicated to staying up-to-date on the latest industry trends and best practices. Additionally, Nava's mission of fixing healthcare, making it more accessible, and being technology-forward is directly aligned with my company's mission.

What sets Nava Benefits apart is their genuine care and concern for their clients - they truly want to see their partners succeed. Nava takes time-consuming benefits admin off my plate, which allows me to focus on other strategic HR initiatives. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

I have not experienced any issues while working with Nava. Review collected by and hosted on G2.com.

Recommendations to others considering Nava Benefits:

Nava Benefits is a fantastic option for small to mid-size companies that need hands-on support, budget-friendly benefits options and cutting-edge resources and tools. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

As the lone HR practitioner for my company, I depend on my two OUTSTANDING Nava partners for all things benefits - everything from sourcing more robust options, to handling invoicing issues, to solving complex employee benefits concerns, to educating me on benefits updates and compliance. Benefit admin is not my area of expertise, and the team at Nava is extremely helpful and patient with all of my questions. I highly value Nava as a trusted partner. Review collected by and hosted on G2.com.

JW
Julianne W.
Mid-Market (51-1000 emp.)
"The kind of current and relevant support you need and expect from an insurance broker"
5/5
What do you like best about Nava Benefits?

Their technology tools, the number of people I have supporting my account, the support they provide, and the people themselves! They are also proactive about educating me on my requirements and helping me stay in compliance. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

I honestly cannot think of any negatives at this time. My previous broker presented me only with significant cost increases, did not help with enrollment and data entry, or set up automated feeds, and was very reactive to our needs. Nava is none of these things. Review collected by and hosted on G2.com.

Recommendations to others considering Nava Benefits:

Nava is not your conventional broker with a long company history of policies and dated practices. This is a good thing. If you are frustrated by the support you receive, or complain about benefits then shrug it off with a comment like "That's how it is, I can't do anything about it," then give them a chance to prove you wrong. You will not regret it, especially when you can breathe again and get back to your other work. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

My company is frequently acquiring new businesses, and we had a big task of consolidating 4 separate companies with diverse plans into a single benefits package. Nava went to market for us and found us the best priced plan with the coverage we needed, and due to their adoption of technology and partnerships, they were able to make the transition even easier for our employees by giving them access to a benefits decision-making tool and a benefits concierge service that we could not have gotten on our own. They also helped me automate my enrollment process between the employee self-service portal and the insurance companies. Needless to say, they have helped drastically reduce the number of questions I receive from employees, the amount of time I spent answering the questions, and the amount of time I spent manually updating insurance websites. Review collected by and hosted on G2.com.

Janine W.
JW
Janine W.
Interim Head of People Ops
Small-Business (50 or fewer emp.)
"White Glove Treatment"
5/5
What do you like best about Nava Benefits?

What I like best about Nava is the responsiveness of the entire team. With last-minute requests and inquiries, the responses are always timely and provide resolutions. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

We honestly have not experienced any downsides to utilizing Nava. The team is knowledgeable, and they provide solutions to any issues we have experienced. The communication between us is excellent, and they always have contingencies in place when team members are out of the office. Review collected by and hosted on G2.com.

Recommendations to others considering Nava Benefits:

We did our due diligence in searching for a broker to work with when we decided to introduce a benefits lineup to our employees. Nava was by far the most hands-on, solution-driven option for us. Over the past year with them, they have been a great support system for us as the employer and direct contact for our employees. We were promised and have received nothing less than white glove treatment with Nava Benefits. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

Nava has helped us select our benefits for our small Start-up company in 2022 and recently assisted us with the benefits renewal and provider change process for our 2023 plan year. Review collected by and hosted on G2.com.