Verified User in Insurance
CI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Innovative Benefits Partner Focused on Employee Experience & Cost Savings"
5/5
What do you like best about Nava Benefits?

Nava takes a modern approach to benefits consulting. Their transparency, expertise, and responsiveness sets them apart along with their overall team culture. We appreciate their focus on improving employee engagement through better education and support, as well as their ability to bring innovative solutions to the table. The team is knowledgeable, proactive, and truly invested in our success. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

Since Nava is still growing, there are some things we haven't been able to utilize such as the app. However, they’re highly receptive to feedback and consistently working to improve and will have what we need to move forward with the app later this month! Review collected by and hosted on G2.com.

Recommendations to others considering Nava Benefits:

If you’re looking for a strategic benefits partner that prioritizes both cost efficiency and employee experience, Nava is a great choice. Be prepared for a hands-on, collaborative approach compared to a traditional broker. They truly integrate themselves as part of your team, which is a huge advantage from both an employee experience and HR standpoint. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

Nava Benefits is helping us navigate the complex world of employee benefits by providing data-driven insights, cost-containment strategies, and a better employee experience. They’ve helped us streamline vendor management and improve communication around benefits, making it easier for employees to understand and engage with their options. Their proactive approach ensures we stay ahead of industry trends while keeping costs in check. Review collected by and hosted on G2.com.

Verified User in Consulting
OC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"🌟 5/5 Stars - A Game-Changer for Our Team! 🌟"
5/5
What do you like best about Nava Benefits?

Benefits app with someone for employees to communicate with and help choose the right plan and understand claims and other areas. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

I haven't had anything I have disliked about Nava up to this point. Review collected by and hosted on G2.com.

Recommendations to others considering Nava Benefits:

If you are looking for a broker that is different from all the rest and willing to roll their sleeves up, give them a shout. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

I can't say enough good things about Nava Benefits! As part of a lean but mighty team spread across 30+ states, managing benefits was always a challenge—until we found Nava. They completely transformed the way we handle employee benefits, making the process seamless, efficient, and incredibly user-friendly.

From the very beginning, Nava worked closely with us to get everything set up in a way that’s not only manageable but also tailored to our unique needs. The direct support they offer to our team members through the app has been a game-changer. It’s amazing to see how empowered our employees feel when they have easy access to answers and resources right at their fingertips.

What truly sets Nava apart is their commitment to going above and beyond. They’ve made benefits administration stress-free for our HR team while providing exceptional support to our employees. It’s rare to find a partner that delivers on both fronts, but Nava does it effortlessly.

If you’re looking for a benefits solution that’s innovative, reliable, and truly cares about your team, look no further. I couldn’t recommend Nava Benefits more—they’ve been an absolute lifesaver for us!

Thank you, Nava, for making benefits management a breeze! 🚀 Review collected by and hosted on G2.com.

NP
Nidia P.
Mid-Market (51-1000 emp.)
"Nava's # 1 fan"
5/5
What do you like best about Nava Benefits?

I love that no matter the issue, Nava always responds and makes us feel that our issue is also a benefit issue for them. They prioritize our concerns. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

Nothing is wrong. We love Nava's service. Review collected by and hosted on G2.com.

Recommendations to others considering Nava Benefits:

Great company to work with. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

Any question I've had about benefits or needed help figuring out Nava has been there every step of the way, until it's resolved. Nava offers a lot of information, security and efficiency. Review collected by and hosted on G2.com.

Jourdan P.
JP
Jourdan P.
Mid-Market (51-1000 emp.)
"Simply the best!"
5/5
What do you like best about Nava Benefits?

The team is responsive and caring. They truly go above and beyond - yes, I know, a lot of people, especially in the benefits space, profess this, but Nava lives it. Believe me, I am tough on our external partners, and Nava has delivered in a big way. They have also delivered savings where others have not been able to. They are creative in how they go to market for you to get you the right level of coverage at the right price for the stage your company is in. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

It's hard to find a dislike, to be honest. I dislike that I labored in coming over to them - I should have done it sooner. They made the transition seamless. Review collected by and hosted on G2.com.

Recommendations to others considering Nava Benefits:

DO IT! Honestly, never did I think I'd be taking the time at 9pm on a Thursday night to write an unprovoked recommendation but Nava and the team there (esp Nick) deserve it. Honestly, I am overjoyed with the service and importantly the burden they have taken off my plate with benefits admin. If you are struggling with a big player in the benefits broker space (or even if you're not) give them a try at your next OE, I guarantee you, that you will see the difference and if you don't find me on LinkedIn and DM me. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

The team at Nava have helped across all areas of our benefits program at Karbon in a manner that can only be described as truly unreal. They meet you where you work wether that be on email or Team/Slack and respond within minutes. The level of responsiveness and willingness to tackle the challenges that come up is unlike I have experienced in any other benefits team. Review collected by and hosted on G2.com.

LM
Lou Ellen M.
Mid-Market (51-1000 emp.)
"Cost Savings and Service Champions!"
5/5
What do you like best about Nava Benefits?

Year after year, they continue to provide excellent customer service. When we have run into carrier issues, they have been responsive and advocated for us, consistently finding resolutions. As a small-nonprofit, every penny and every minute counts. Nava, and specifically our team, Adam and Colleen, have been superb partners. They listen, hear our needs, and find appropriate, cost-effective solutions. The services provided continues to allow our organization to deliver quality benefits to our team Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

There is no downside to using Nava for your benefit needs. Review collected by and hosted on G2.com.

Recommendations to others considering Nava Benefits:

Take a look at all the positive feedback they have. If you want a benefits servcie provider who listens, finds solutions for your business that meets your needs and your budget, and provides a personal and professional approach to their service, then Nava is an excellent choice. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

We moved to Nava several years ago based on their ability to provide creative solutions which both maintained employee coverage levels and delivered a significant cost savings. Review collected by and hosted on G2.com.

SJ
Shannon J.
Enterprise (> 1000 emp.)
"NAVA - gold star, top-notch service"
5/5
What do you like best about Nava Benefits?

NAVA does not act like a vendor, they act like part of our internal team. They are very responsive, reliable, and quick to find resources when they don't have the answer. NAVA assigned us a team, not just one person, so we are never short on support and it gives an unparalled depth of expertise. I especially appreciate their willingness to solve-problems and look for solutions. I couldn't be more impressed with their service over the past two years. The company culture is mission-driven to change the healthcare experience, and they have attracted top talent on their team. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

I would like to provide a balanced view, but I honestly have nothing to comment here. They work hard to hit every mark and there is nothing I would change about their service. Review collected by and hosted on G2.com.

Recommendations to others considering Nava Benefits:

They are worth every penny. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

In addition to all of the basics (Open Enrollment, managing renewal RFPs, compliance reporting, etc.), NAVA has gone above and beyond to assist us with new contracts, system changes, and the sticky, difficult cases that were escalated. They have also helped us navigate OCONUS challenges, like changes in national healthcare networks. We also had problems with employees needing easier access to the benefits information and NAVA created an app that pulls all their medical/dental/vision cards and plan info into one easy place on their phone. Review collected by and hosted on G2.com.

ET
Erin T.
Mid-Market (51-1000 emp.)
"Meet Your Benefits Superhero"
5/5
What do you like best about Nava Benefits?

What I like best about Nava is the partnership and friendship I have with the Nava team I work closely with. I love working with Mayella and Rick. Their knowledge, humor and work ethic is out of this world. I'm constantly learning from them. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

There is nothing I dislike about Nava Benefits. The company is continuing to grow and after two years I am still made to feel important, valued and appreciated. It's a special company that goes out of their way to care about people while still making a difference in a complicated benefit arena. Review collected by and hosted on G2.com.

Recommendations to others considering Nava Benefits:

I recommend Nava 110%. Sometimes you have to change it up and take a chance to get different results and I am grateful we made the change to Nava.

I know Nava is always looking out for the best interest of Venture and the support offered to the HR department is amazing and unique. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

Nava is the backbone to our benefits, the superhero behind the scenes. They have the best interest of our company and people in mind when addressing everything that comes with managing benefits: Compliance, annual renewal, open enrollment, analytics, system conversion all benefit issues, education, and so much more.

It is benefiting me personally by enabling me to be a stronger HR partner within the business I work at and truly feels like a healthy partnership with a broker. I am grateful for the partnership. Review collected by and hosted on G2.com.

VC
Vanessa C.
Mid-Market (51-1000 emp.)
"Outstanding Benefits Administration by Nava"
5/5
What do you like best about Nava Benefits?

What I like best about Nava Benefits is their personalized and proactive approach to managing our employee benefits. Nava's team takes the time to understand our unique needs and provides tailored solutions that fit our startup environment perfectly. Their proactive approach in identifying potential issues and addressing them before they escalate is invaluable, saving us time and preventing disruptions. Additionally, their exceptional customer service ensures that both our HR team and employees receive prompt and helpful support, making the entire benefits process seamless and stress-free. This combination of personalized service, proactive management, and excellent support truly sets Nava Benefits apart. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

Nothing I can think of. They have nothing but helpful since taking on our benefits administration. Review collected by and hosted on G2.com.

Recommendations to others considering Nava Benefits:

I highly recommend Nava for their exceptional service and expertise. By choosing Nava, you can expect a seamless benefits management experience, enhanced employee satisfaction, and support that goes above and beyond. Nava Benefits is a reliable and knowledgeable partner that will significantly ease the burden of managing employee benefits and contribute to your organization's overall success. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

Nava Benefits solves several critical problems related to managing employee benefits, greatly benefiting us as an organization. They simplify the complexities of benefits administration and ensure compliance with ever-changing regulations, helping us avoid costly penalties. Nava streamlines employee enrollment and support, reducing the administrative burden on our HR team and keeping employees well-informed about their benefits options. They also help us find cost-effective benefits solutions, offering competitive packages that align with our budget. Nava provides tailored, flexible solutions to fit our startup's specific needs and proactively addresses potential issues before they become significant problems. Overall, Nava Benefits reduces our administrative workload, ensures compliance, enhances employee satisfaction, and supports our company's growth and success. Review collected by and hosted on G2.com.

Jasmyn H.
JH
Jasmyn H.
Small-Business (50 or fewer emp.)
"Wonderful Partners"
5/5
What do you like best about Nava Benefits?

Nava is always there to assist, whether its a annual enrollment questions, COBRA issues, or a simple daily operations question. They are always quick to respond, happy to call carriers and sort out challenges. I appreciate their partnership and willingness to go the extra mile since I wear more hats that just HR/benefits. I truly value them as a partner/extension of our business and my role. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

I don't have any dislikes about Nava. They are upfront, transparent, and available to assist. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

We are a smaller company in California and Nava helps us with our health benefits. In an extremely complicated environment with so many options, Nava helps out sort out what the best options for our size company. Furthermore, Nava helps us navigate employee benefit issues as they arise. Nava is an extension of my role to help me improve our employees experience. Review collected by and hosted on G2.com.

KT
Keith T.
Mid-Market (51-1000 emp.)
"A night and day difference!"
5/5
What do you like best about Nava Benefits?

The support and communication have been nothing short of amazing. The big reason why we made the change was knowing I would always have extra support when my client manager is unavailable and they have shown that since we signed on earlier this year. Communication is key and NAVA has excelled in that department. Review collected by and hosted on G2.com.

What do you dislike about Nava Benefits?

Nothing so far. I'm sure I will communicate with them if something does come up. Review collected by and hosted on G2.com.

What problems is Nava Benefits solving and how is that benefiting you?

As an HR department of one, NAVA has been amazing in giving me the extra support I need on the benefits side. They assist my employees with any benefit questions either through the NAVA app or directly via email. I'm able to present full reports to my executive team without stressing about audits and confidently knowing that the data is accurate. Review collected by and hosted on G2.com.