--- title: Nava Benefits Reviews meta_title: 'Nava Benefits Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 67 reviews by the users' company size, role or industry to find out how Nava Benefits works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 67 scale: '5' date_modified: '2026-07-07' parent_category: name: HR Services url: https://www.g2.com/categories/hr-services --- # Nava Benefits Reviews **Vendor:** Nava Benefits **Category:** [Benefits Consulting Providers](https://www.g2.com/categories/benefits-consulting) **Average Rating:** 4.8/5.0 **Total Reviews:** 67 ## About Nava Benefits Nava Benefits is a modern brokerage redefining how HR manages employee benefits, pairing expert guidance with powerful technology to simplify a traditionally complex system. From plan design to year-round employee support, Nava delivers an end-to-end solution that reduces administrative burden, improves access to care, and helps employers get more value from their benefits investment. Its integrated platform combines smart software tools with dedicated brokerage services to support HR teams and drive better health outcomes for employees and their families. Key features include: - Nava HQ: A centralized command center for HR teams, offering actionable insights, renewal planning tools, and compliance tracking in a single digital workspace. - Nava Benefits App: A member-first mobile experience that simplifies benefits navigation, gives employees access to support, and reduces reliance on HR for help. - Member Support: On-demand help from licensed benefits advisors to resolve claims, understand coverage, and find in-network care—all year round. - Data-Driven Renewal Strategy: Employers receive tailored plan design recommendations and renewal guidance backed by industry benchmarking and analytics. - End-to-End Admin Support: Nava’s team handles ongoing vendor coordination, eligibility management, and compliance workflows, reducing operational overhead. Nava’s hybrid approach of people + technology gives employers clarity and control while helping employees get more value from their benefits. Learn more about how Nava is working to fix healthcare at navabenefits.com. ## Nava Benefits Reviews ### 1. Friendly, Quick, and Dependable! **Rating:** 5.0/5.0 stars **Reviewed by:** Kylie A. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Nava Benefits?** Our dedicated Nava team has been amazing to work with. You can always expect a smile in meetings, quick response times, and never backing down to a challenge. They constantly work to find out the answer or a solution if they aren't 100% confident, to resolve issues as soon as possible. The team goes out of their way for each employee's unique scenario to ensure the insurance plan or provider will be effective. **What do you dislike about Nava Benefits?** Nava has been exceptional for both employees and employer side of addressing issues! **What problems is Nava Benefits solving and how is that benefiting you?** Nava Benefits handles all our benefit needs from open enrollment, finding new plan options, QLEs, and coverage questions along the way. Their assistance allows for peace of mind that our employee's needs are handled with a high level of knowledge and expertise, without the need for hours spent on our end. ### 2. An Amazing and Caring Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Nava Benefits?** I believe that the thought process where benefits are concerned is what is different. They are not your everyday broker - they are on a mission to change healthcare, which means you have a partner for your organization. **What do you dislike about Nava Benefits?** I haven't a good answer here except to say that if they didn't serve the objective of our organization, I would not still be a partner with them. This relationship is a two-way street, and the recommendations from their side must be met with action on ours as well. **Recommendations to others considering Nava Benefits:** Sit with them and hear them. Know your goals and the benefits philosophy you bring to the table from your organization. Then let the magic unfold. Great collaboration means great outcomes. Its hard work on both sides. **What problems is Nava Benefits solving and how is that benefiting you?** NAVA is assisting us in reducing costs and finding the best options that fit our organization, while helping our department go digital for open enrollment. ### 3. Always available and solving all of our problems! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Nava Benefits?** Nava is a true partner to us. They are not simply a broker who we feel like we're taking a number and standing in line waiting for our turn for them to give us a sliver of their attention. They demonstrate time and time again, not just through the sales process but even years beyond that, that they care about us and are our partners through it all. **What do you dislike about Nava Benefits?** I honestly don't have any negative feedback about their service, people or any interactions we've had with them. It has been top-notch! **Recommendations to others considering Nava Benefits:** I recommend their service to any and all employers who offer employee benefits if you are looking for a true partner in a broker. You can't go wrong with Nava! **What problems is Nava Benefits solving and how is that benefiting you?** Our Nava team is unbelievable! Whenever we have an issue, they are there to solve it FOR US, not just with us, for us! They take all the heavy lifting off our shoulders and provide the best customer service I've ever experienced in a broker in my 22 year HR/Benefits career. ### 4. Nava is incredible! **Rating:** 5.0/5.0 stars **Reviewed by:** Katie L. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Nava Benefits?** The Navanauts are always available to support when needed! They help remove obstacles so that I can focus on the team in a more meaningful capacity! **What do you dislike about Nava Benefits?** It would be nice for them to push the carrier a little more for timely responses. **Recommendations to others considering Nava Benefits:** I would highly recommend the navanauts! They are resourceful, they are helpful, and they educate you as the administrator while also being excellent support for the team! **What problems is Nava Benefits solving and how is that benefiting you?** The biggest issue is the rising cost of healthcare. This team has negotiated contracts with the carriers to get us the best benefits , ut also at a reasonable price. ### 5. More than a Benefits Broker **Rating:** 5.0/5.0 stars **Reviewed by:** Angela G. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Nava Benefits?** They ensure we are aware of emerging trends and provide innovative ideas that we can apply to our benefits package. They are always a friendly, timely service that we can depend on. **What do you dislike about Nava Benefits?** Not much that I can think of that we dislike about NAVA. **What problems is Nava Benefits solving and how is that benefiting you?** NAVA Benefits is more than just a benefits broker. The NAVA team knows our school and is attuned to what we need. Their attention to detail has allowed us to be more productive and not worry about our benefit package. ### 6. NAVA is extremely helpful and quick to resolve questions I have. **Rating:** 5.0/5.0 stars **Reviewed by:** Sherrie B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Nava Benefits?** That they are always there for me and willing to set up a meeting to answer questions. **What do you dislike about Nava Benefits?** There are none. We have been very satisfied with NAVA. **Recommendations to others considering Nava Benefits:** Go for it. They are friendly, helpful, and understanding and will go the extra mile to help me. **What problems is Nava Benefits solving and how is that benefiting you?** We are new to NAVA and I have a lot of questions and they are always there for me to answer all the questions I have. Along with answering my questions, they show me or tell me how to locate the answer that I seek. ### 7. Great communication and collaboration with the Nava team throughout the year **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah W. | Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Nava Benefits?** Help with trying to figure out the best carriers and plan for our population, along with help and Open Enrollment guidance and presentations to our employees **What do you dislike about Nava Benefits?** No downsides or really dislikes about using Nava, sometimes it can be challenging to get responses depending on workload or if we have a lot of issues at once **What problems is Nava Benefits solving and how is that benefiting you?** Help with compliance, assistance on setup with our HRIS provider and individual employee issue with enrollment errors or corrections ### 8. Their support is amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Chad K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2023 **What do you like best about Nava Benefits?** Their responsiveness and support is what I like most. **What do you dislike about Nava Benefits?** I think they plan to disrupt the insurance industry with a bigger vision. I'm not quite what that is, but they aren't quite there yet. **Recommendations to others considering Nava Benefits:** Ask for Therese Rubio! **What problems is Nava Benefits solving and how is that benefiting you?** They help me navigate the super confusing world of insurance. They reply quickly and answer every question. ### 9. Nava Services Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Nava Benefits?** Compliance and Open Enrollment support is really helpful. We don't have a specific Benefits Manager on staff, so this helps us fill that gap. **What do you dislike about Nava Benefits?** I sometimes feel that they could know more legal information, but they're good about following up and getting us as much info as possible. **Recommendations to others considering Nava Benefits:** If you need to fill a benefits gap at your company, Nava is a great resource. They're always available to contribute and troubleshoot. We have a team at Nava who helps us regularly and they've been a big value add. **What problems is Nava Benefits solving and how is that benefiting you?** Nava is helping us remain compliant and informed when it comes to administering benefits to our company. ### 10. Seamless guidance! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Nava Benefits?** The personalized guidance and clear communication from the team. Our questions are always resolved very quickly. It is extremely efficient and time saving on our end. **What do you dislike about Nava Benefits?** There is nothing specific that I dislike about Nava. I feel it is a great resource for our organization when it comes to guidance on all things regarding our benefits. **Recommendations to others considering Nava Benefits:** N/a **What problems is Nava Benefits solving and how is that benefiting you?** Nava has been helpful in resolving any issues that come up regarding benefits. Their team is always responsive and timely when answering our questions and looking into information that is beyond our reach. ### 11. Excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Nava Benefits?** Their excellent customer service - the reps are very quick to respond and always very professional and helpful. I also like their free decision support called Alex. **What do you dislike about Nava Benefits?** So far there is nothing I dislike about Nava Benefits. **Recommendations to others considering Nava Benefits:** I highly recommend Nava as a benefits broker. **What problems is Nava Benefits solving and how is that benefiting you?** Nava is a modern benefits broker that helped us to find the best healthcare plans for our company. ### 12. Erin Chisdak and Team for the Win! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Nava Benefits?** The team we are currently working with and their integration with our HR/Payroll Software, Zenefits. **What do you dislike about Nava Benefits?** We have had a very good experience with Nava this year; even during the actual transition. Pleasantly suprised that the team made the transition seamless- very happy. **What problems is Nava Benefits solving and how is that benefiting you?** Benefits Administration that is presented logically and understandable, easy to navigate and clear. ### 13. There when you need them! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Nava Benefits?** Knowledgeable, fast, friendly help. Willing to meet you where you're at and answer any questions I have. **What do you dislike about Nava Benefits?** I do not have any downsides to using Nava that come to mind. **What problems is Nava Benefits solving and how is that benefiting you?** Nava primarily helps with our benefits. As someone who isn't very experienced in that space, Bukola is incredibly knowledgeable and very helpful. ### 14. Great customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Nava Benefits?** They truly care about the outcomes they help deliver and have the best customer relationship management Ive seen in the industry **What do you dislike about Nava Benefits?** Nothing I can think of could be improved **Recommendations to others considering Nava Benefits:** They are happy to assist so use their associates to help when needed **What problems is Nava Benefits solving and how is that benefiting you?** Benefit consultation and admin ### 15. Pacific Coast Glazing, Inc. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Nava Benefits?** Erin and her team always respond right away to any questions. They are also willing to help work with us and to teach us how to find what we need. **What do you dislike about Nava Benefits?** So far, I have had zero issues with anyone at Nava **What problems is Nava Benefits solving and how is that benefiting you?** Employee Benefits and Ease Navigation ### 16. HR Coordinator **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about Nava Benefits?** The ease of the benefit enrollment process The NAVA team - Provides great support for H.R. and our company. **What do you dislike about Nava Benefits?** We do not have anything we dislike. Everything is working well. **What problems is Nava Benefits solving and how is that benefiting you?** Nava is providing excellent management of our benefits for our employees. ### 17. Very responsive and helpful with all aspects of employee benefits **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2023 **What do you like best about Nava Benefits?** Their response time - it is very timely and helpful. **What do you dislike about Nava Benefits?** Paying for benefits through different providers - one bill per month would be ideal. **What problems is Nava Benefits solving and how is that benefiting you?** Nava Benefits has offered a higher level of customer service allowing us to provide help/answers to our employees faster and more complete! - [View Nava Benefits pricing details and edition comparison](https://www.g2.com/products/nava-benefits/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+17%3A31%3A56+-0500&secure%5Bsession_id%5D=03b0cc56-248b-423e-a87c-eae6635522e3&secure%5Btoken%5D=bd631480b9c06da6bd750a362d3e386c0390c8e6c527377754abd50429d05b2e&format=llm_user) ## Nava Benefits Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Nava Benefits Alternatives - [Insperity](https://www.g2.com/products/insperity/reviews) - 4.3/5.0 (286 reviews) - [Sequoia Advisory](https://www.g2.com/products/sequoia-advisory/reviews) - 3.1/5.0 (24 reviews) - [Lumity Benefits Solution](https://www.g2.com/products/lumity-benefits-solution/reviews) - 4.8/5.0 (64 reviews)