--- title: Nava Benefits Reviews meta_title: 'Nava Benefits Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 67 reviews by the users' company size, role or industry to find out how Nava Benefits works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 67 scale: '5' date_modified: '2026-08-10' parent_category: name: HR Services url: https://www.g2.com/categories/hr-services --- # Nava Benefits Reviews **Vendor:** Nava Benefits **Category:** [Benefits Consulting Providers](https://www.g2.com/categories/benefits-consulting) **Average Rating:** 4.8/5.0 **Total Reviews:** 67 ## About Nava Benefits Nava Benefits is a modern brokerage redefining how HR manages employee benefits, pairing expert guidance with powerful technology to simplify a traditionally complex system. From plan design to year-round employee support, Nava delivers an end-to-end solution that reduces administrative burden, improves access to care, and helps employers get more value from their benefits investment. Its integrated platform combines smart software tools with dedicated brokerage services to support HR teams and drive better health outcomes for employees and their families. Key features include: - Nava HQ: A centralized command center for HR teams, offering actionable insights, renewal planning tools, and compliance tracking in a single digital workspace. - Nava Benefits App: A member-first mobile experience that simplifies benefits navigation, gives employees access to support, and reduces reliance on HR for help. - Member Support: On-demand help from licensed benefits advisors to resolve claims, understand coverage, and find in-network care—all year round. - Data-Driven Renewal Strategy: Employers receive tailored plan design recommendations and renewal guidance backed by industry benchmarking and analytics. - End-to-End Admin Support: Nava’s team handles ongoing vendor coordination, eligibility management, and compliance workflows, reducing operational overhead. Nava’s hybrid approach of people + technology gives employers clarity and control while helping employees get more value from their benefits. Learn more about how Nava is working to fix healthcare at navabenefits.com. ## Nava Benefits Reviews ### 1. Great Support from Account Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2025 **What do you like best about Nava Benefits?** Our account Manager has been amazing Heather! Her response time and how comfortable she makes me feel to go to her for additional support makes me feel great about the partnership with Nava, as they have made themselves available time after time. **What do you dislike about Nava Benefits?** I would like to see if Nava can send HR professionals to a monthly or quarterly in person knowledge meeting were HR professionals and other administrators get together to learn and discuss current law changes, or just a monthly in person training. This was something I really appreciated from companies I have worked with in the past. **Recommendations to others considering Nava Benefits:** I strongly recommend Nava not only are they personable but very professional and responsive. I look forward to our continued partnership. **What problems is Nava Benefits solving and how is that benefiting you?** A smooth open enrollment process, and last minute request. Always available to help me get the work done regardless of the request! **Official Response from Xanthe Hsu:** > Thank you so much for the kind words about Heather! We feel very lucky to have her on our team. Your comments about monthly meetups with other HR professionals makes me think you would be a great fit for the Nava HR Community! It's a Slack channel made up of HR pros across industries, and you can go there to ask your big questions, offer your own insights, and connect with peers in the space. We also do regular community events, like monthly meetups and Community Conversations. We'd love to have you join! Just fill out this application: https://www.navabenefits.com/hr-community - Nava Marketing Team ### 2. Affordable and Helpful **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2025 **What do you like best about Nava Benefits?** selection of plans affordability customer support **What do you dislike about Nava Benefits?** customer support at time is not great smaller reach **Recommendations to others considering Nava Benefits:** work towards extending your reach to more orgs offer more customization for plans consistent Customer support **What problems is Nava Benefits solving and how is that benefiting you?** affordable benefits offering integration with Employee benefits, insurance areas nice selection of plans ### 3. Dig cards **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2025 **What do you like best about Nava Benefits?** Most helpful is the digital cards it makes my life a little easier **What do you dislike about Nava Benefits?** I am not sure as they have always been so helpful . **Recommendations to others considering Nava Benefits:** Yes absolutely go for it!! **What problems is Nava Benefits solving and how is that benefiting you?** This answer is N/A ### 4. Communication that you can rely on! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Nava Benefits?** The knowledge and expertise they provide. HR professionals often wear many hats, but it's difficult to be fluent in every facet of our field. It's a relief knowing that we can depend on the team at Nava to fully take care of our benefit needs. **What do you dislike about Nava Benefits?** There have been times where our designated contacts have changed without notice or explanation. We've also been pointed towards new contacts without proper introductions. This can definitely create an uncomfortable experience, but it's typically a short term feeling. **What problems is Nava Benefits solving and how is that benefiting you?** Nava stand firms in their commitment to communication with their clients. In the past we have worked with brokers that were only available during OE. Nava partners with us through every question and often prevents matters from turning into difficult situations. ### 5. The Nava team has been great to work with. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Nava Benefits?** The team we are working with is responsive and professional. **What do you dislike about Nava Benefits?** I don't have any dislikes at the moment. **Recommendations to others considering Nava Benefits:** I would recomend as it has been a pleasure working with them as they navigated and oriented me through the ins and outs of our OE and the products available. They were also quick to just in to address any request or questions that I had. **What problems is Nava Benefits solving and how is that benefiting you?** I was new to our company and the Nava team helped walked me through my first Open Enrollment with them. ### 6. Very helpful broker! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Nava Benefits?** A team of staff that help with all aspects of benefits administration and employee support. **What do you dislike about Nava Benefits?** We discovered som details that were overlooked last plan year, but nothing we can't fix moving ahead with joint processes for auditing. **Recommendations to others considering Nava Benefits:** Meet them and learn more about their services and approach - we are happy that we did. **What problems is Nava Benefits solving and how is that benefiting you?** Nava helped us reduce insurance costs while adding new features to our plans and enriching benefits for staff. ### 7. Nava Services Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2023 **What do you like best about Nava Benefits?** Compliance and Open Enrollment support is really helpful. We don't have a specific Benefits Manager on staff, so this helps us fill that gap. **What do you dislike about Nava Benefits?** I sometimes feel that they could know more legal information, but they're good about following up and getting us as much info as possible. **Recommendations to others considering Nava Benefits:** If you need to fill a benefits gap at your company, Nava is a great resource. They're always available to contribute and troubleshoot. We have a team at Nava who helps us regularly and they've been a big value add. **What problems is Nava Benefits solving and how is that benefiting you?** Nava is helping us remain compliant and informed when it comes to administering benefits to our company. - [View Nava Benefits pricing details and edition comparison](https://www.g2.com/products/nava-benefits/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+09%3A30%3A56+-0500&secure%5Bsession_id%5D=60a0ba51-5c72-4813-8bc6-c3aac40b084d&secure%5Btoken%5D=ad9a537deb6bbc42cfd078c26d500a3cabed20b2f3d86a4058e3dcf1987b1eb9&format=llm_user) ## Nava Benefits Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Nava Benefits Alternatives - [Insperity](https://www.g2.com/products/insperity/reviews) - 4.3/5.0 (302 reviews) - [Sequoia Advisory](https://www.g2.com/products/sequoia-advisory/reviews) - 3.1/5.0 (24 reviews) - [Lumity Benefits Solution](https://www.g2.com/products/lumity-benefits-solution/reviews) - 4.8/5.0 (64 reviews)