# Top 10 Natterbox Alternatives & Competitors **Average Rating:** 4.4/5 **Total Number of Reviews:** 131 The AI Customer Support Agents Software solutions below are the most common alternatives that users and reviewers compare with Natterbox. AI Customer Support Agents Software is a widely used technology, and many people are seeking easy to use, time saving software solutions with session routing, session queuing, and session summary notes. Other important factors to consider when researching alternatives to Natterbox include customer service and features. The best overall Natterbox alternative is Aircall. Other similar apps like Natterbox are Talkdesk, RingEX, GoTo Connect, and Vonage Business Communications. Natterbox alternatives can be found in [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) but may also be in [VoIP Providers](https://www.g2.com/categories/voip-providers) or [Contact Center Software](https://www.g2.com/categories/contact-center). ## Best Paid & Free Alternatives to Natterbox - [Aircall](https://www.g2.com/products/aircall/reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) - [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) - [Revenue.io](https://www.g2.com/products/revenue-io/reviews) - [Gong](https://www.g2.com/products/gong/reviews) ## Top 10 Alternatives to Natterbox Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Natterbox stacks up to the competition, check reviews from current & previous users in industries like Financial Services, Leisure, Travel & Tourism, and Non-Profit Organization Management, and find the best product for your business. ### 1. [Aircall](https://www.g2.com/products/aircall/reviews) By Aircall **Average Rating:** 4.4/5 **Total Reviews:** 1,623 Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more. Reviewers say compared to Natterbox, Aircall is: - Slower to reach roi - Easier to set up - More usable Categories in common with Natterbox: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Contact Center](https://www.g2.com/categories/contact-center), [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking), [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Natterbox vs Aircall](https://www.g2.com/compare/aircall-vs-natterbox) **Compare Aircall with other alternatives:** - [Aircall vs Talkdesk](https://www.g2.com/compare/aircall-vs-talkdesk) - [Aircall vs RingEX](https://www.g2.com/compare/aircall-vs-ringex) - [Aircall vs GoTo Connect](https://www.g2.com/compare/aircall-vs-goto-connect) - [Aircall vs Vonage Business Communications](https://www.g2.com/compare/aircall-vs-vonage-business-communications) - [Aircall vs Genesys Cloud CX](https://www.g2.com/compare/aircall-vs-genesys-cloud-cx) - [Aircall vs HubSpot Sales Hub](https://www.g2.com/compare/aircall-vs-hubspot-sales-hub) - [Aircall vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/aircall-vs-five9-intelligent-cloud-contact-center-platform) - [Aircall vs Revenue.io](https://www.g2.com/compare/aircall-vs-revenue-io) - [Aircall vs Gong](https://www.g2.com/compare/aircall-vs-gong) ### 2. [Talkdesk](https://www.g2.com/products/talkdesk/reviews) By Talkdesk **Average Rating:** 4.4/5 **Total Reviews:** 2,535 Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience. Reviewers say compared to Natterbox, Talkdesk is: - Slower to reach roi - Better at meeting requirements - Easier to set up Categories in common with Natterbox: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Contact Center](https://www.g2.com/categories/contact-center), [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence), [Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance), [Speech Analytics](https://www.g2.com/categories/speech-analytics) **Compare:** [Natterbox vs Talkdesk](https://www.g2.com/compare/natterbox-vs-talkdesk) **Compare Talkdesk with other alternatives:** - [Talkdesk vs Aircall](https://www.g2.com/compare/aircall-vs-talkdesk) - [Talkdesk vs RingEX](https://www.g2.com/compare/ringex-vs-talkdesk) - [Talkdesk vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-talkdesk) - [Talkdesk vs Vonage Business Communications](https://www.g2.com/compare/talkdesk-vs-vonage-business-communications) - [Talkdesk vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk) - [Talkdesk vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-talkdesk) - [Talkdesk vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-talkdesk) - [Talkdesk vs Revenue.io](https://www.g2.com/compare/revenue-io-vs-talkdesk) - [Talkdesk vs Gong](https://www.g2.com/compare/gong-vs-talkdesk) ### 3. [RingEX](https://www.g2.com/products/ringex/reviews) By RingCentral **Average Rating:** 4.2/5 **Total Reviews:** 1,414 AI-powered communications that redefines customer engagement for modern teams. Reviewers say compared to Natterbox, RingEX is: - Slower to reach roi - Better at meeting requirements Categories in common with Natterbox: [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence), [Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance), [Speech Analytics](https://www.g2.com/categories/speech-analytics), [Sales Coaching](https://www.g2.com/categories/sales-coaching), [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Natterbox vs RingEX](https://www.g2.com/compare/natterbox-vs-ringex) **Compare RingEX with other alternatives:** - [RingEX vs Aircall](https://www.g2.com/compare/aircall-vs-ringex) - [RingEX vs Talkdesk](https://www.g2.com/compare/ringex-vs-talkdesk) - [RingEX vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-ringex) - [RingEX vs Vonage Business Communications](https://www.g2.com/compare/ringex-vs-vonage-business-communications) - [RingEX vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-ringex) - [RingEX vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-ringex) - [RingEX vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-ringex) - [RingEX vs Revenue.io](https://www.g2.com/compare/revenue-io-vs-ringex) - [RingEX vs Gong](https://www.g2.com/compare/gong-vs-ringex) ### 4. [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) By GoTo **Average Rating:** 4.4/5 **Total Reviews:** 1,415 GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service Reviewers say compared to Natterbox, GoTo Connect is: - Slower to reach roi - Better at meeting requirements - Easier to do business with Categories in common with Natterbox: [Contact Center](https://www.g2.com/categories/contact-center), [Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance), [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Natterbox vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-natterbox) **Compare GoTo Connect with other alternatives:** - [GoTo Connect vs Aircall](https://www.g2.com/compare/aircall-vs-goto-connect) - [GoTo Connect vs Talkdesk](https://www.g2.com/compare/goto-connect-vs-talkdesk) - [GoTo Connect vs RingEX](https://www.g2.com/compare/goto-connect-vs-ringex) - [GoTo Connect vs Vonage Business Communications](https://www.g2.com/compare/goto-connect-vs-vonage-business-communications) - [GoTo Connect vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-goto-connect) - [GoTo Connect vs HubSpot Sales Hub](https://www.g2.com/compare/goto-connect-vs-hubspot-sales-hub) - [GoTo Connect vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-goto-connect) - [GoTo Connect vs Revenue.io](https://www.g2.com/compare/goto-connect-vs-revenue-io) - [GoTo Connect vs Gong](https://www.g2.com/compare/goto-connect-vs-gong) ### 5. [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) By Vonage **Average Rating:** 4.3/5 **Total Reviews:** 504 Vonage Business is redefining business communications. True to our roots as a technology disruptor, we've embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. This powerful combination enables businesses to collaborate more productively and engage their customers more effectively across messaging, chat, social media, video and voice. Reviewers say compared to Natterbox, Vonage Business Communications is: - Slower to reach roi - Better at meeting requirements - Easier to set up Categories in common with Natterbox: [VoIP Providers](https://www.g2.com/categories/voip-providers) **Compare:** [Natterbox vs Vonage Business Communications](https://www.g2.com/compare/natterbox-vs-vonage-business-communications) **Compare Vonage Business Communications with other alternatives:** - [Vonage Business Communications vs Aircall](https://www.g2.com/compare/aircall-vs-vonage-business-communications) - [Vonage Business Communications vs Talkdesk](https://www.g2.com/compare/talkdesk-vs-vonage-business-communications) - [Vonage Business Communications vs RingEX](https://www.g2.com/compare/ringex-vs-vonage-business-communications) - [Vonage Business Communications vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-vonage-business-communications) - [Vonage Business Communications vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-vonage-business-communications) - [Vonage Business Communications vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-vonage-business-communications) - [Vonage Business Communications vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-vonage-business-communications) - [Vonage Business Communications vs Revenue.io](https://www.g2.com/compare/revenue-io-vs-vonage-business-communications) - [Vonage Business Communications vs Gong](https://www.g2.com/compare/gong-vs-vonage-business-communications) ### 6. [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) By Genesys **Average Rating:** 4.4/5 **Total Reviews:** 1,556 The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. Reviewers say compared to Natterbox, Genesys Cloud CX is: - Slower to reach roi Categories in common with Natterbox: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Contact Center](https://www.g2.com/categories/contact-center), [Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance), [Speech Analytics](https://www.g2.com/categories/speech-analytics), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) **Compare:** [Natterbox vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-natterbox) **Compare Genesys Cloud CX with other alternatives:** - [Genesys Cloud CX vs Aircall](https://www.g2.com/compare/aircall-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Talkdesk](https://www.g2.com/compare/genesys-cloud-cx-vs-talkdesk) - [Genesys Cloud CX vs RingEX](https://www.g2.com/compare/genesys-cloud-cx-vs-ringex) - [Genesys Cloud CX vs GoTo Connect](https://www.g2.com/compare/genesys-cloud-cx-vs-goto-connect) - [Genesys Cloud CX vs Vonage Business Communications](https://www.g2.com/compare/genesys-cloud-cx-vs-vonage-business-communications) - [Genesys Cloud CX vs HubSpot Sales Hub](https://www.g2.com/compare/genesys-cloud-cx-vs-hubspot-sales-hub) - [Genesys Cloud CX vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-genesys-cloud-cx) - [Genesys Cloud CX vs Revenue.io](https://www.g2.com/compare/genesys-cloud-cx-vs-revenue-io) - [Genesys Cloud CX vs Gong](https://www.g2.com/compare/genesys-cloud-cx-vs-gong) ### 7. [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) By HubSpot **Average Rating:** 4.4/5 **Total Reviews:** 13,873 Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity. Reviewers say compared to Natterbox, HubSpot Sales Hub is: - Slower to reach roi Categories in common with Natterbox: [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) **Compare:** [Natterbox vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-natterbox) **Compare HubSpot Sales Hub with other alternatives:** - [HubSpot Sales Hub vs Aircall](https://www.g2.com/compare/aircall-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Talkdesk](https://www.g2.com/compare/hubspot-sales-hub-vs-talkdesk) - [HubSpot Sales Hub vs RingEX](https://www.g2.com/compare/hubspot-sales-hub-vs-ringex) - [HubSpot Sales Hub vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Vonage Business Communications](https://www.g2.com/compare/hubspot-sales-hub-vs-vonage-business-communications) - [HubSpot Sales Hub vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-hubspot-sales-hub) - [HubSpot Sales Hub vs Revenue.io](https://www.g2.com/compare/hubspot-sales-hub-vs-revenue-io) - [HubSpot Sales Hub vs Gong](https://www.g2.com/compare/gong-vs-hubspot-sales-hub) ### 8. [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) By Five9 **Average Rating:** 4.1/5 **Total Reviews:** 625 Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing. Reviewers say compared to Natterbox, Five9 Intelligent Cloud Contact Center Platform is: - Slower to reach roi Categories in common with Natterbox: [AI Customer Support Agents](https://www.g2.com/categories/ai-customer-support-agents), [Contact Center](https://www.g2.com/categories/contact-center), [Contact Center Quality Assurance](https://www.g2.com/categories/contact-center-quality-assurance), [Speech Analytics](https://www.g2.com/categories/speech-analytics), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) **Compare:** [Natterbox vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-natterbox) **Compare Five9 Intelligent Cloud Contact Center Platform with other alternatives:** - [Five9 Intelligent Cloud Contact Center Platform vs Aircall](https://www.g2.com/compare/aircall-vs-five9-intelligent-cloud-contact-center-platform) - [Five9 Intelligent Cloud Contact Center Platform vs Talkdesk](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-talkdesk) - [Five9 Intelligent Cloud Contact Center Platform vs RingEX](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-ringex) - [Five9 Intelligent Cloud Contact Center Platform vs GoTo Connect](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-goto-connect) - [Five9 Intelligent Cloud Contact Center Platform vs Vonage Business Communications](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-vonage-business-communications) - [Five9 Intelligent Cloud Contact Center Platform vs Genesys Cloud CX](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-genesys-cloud-cx) - [Five9 Intelligent Cloud Contact Center Platform vs HubSpot Sales Hub](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-hubspot-sales-hub) - [Five9 Intelligent Cloud Contact Center Platform vs Revenue.io](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-revenue-io) - [Five9 Intelligent Cloud Contact Center Platform vs Gong](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-gong) ### 9. [Revenue.io](https://www.g2.com/products/revenue-io/reviews) By Revenue.io **Average Rating:** 4.7/5 **Total Reviews:** 579 Revenue.io is the complete AI-powered RevOps platform that delivers real-time guidance in the moments that matter. Reviewers say compared to Natterbox, Revenue.io is: - Easier to do business with - Better at meeting requirements - Better at support Categories in common with Natterbox: [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching](https://www.g2.com/categories/sales-coaching), [Outbound Call Tracking](https://www.g2.com/categories/outbound-call-tracking) **Compare:** [Natterbox vs Revenue.io](https://www.g2.com/compare/natterbox-vs-revenue-io) **Compare Revenue.io with other alternatives:** - [Revenue.io vs Aircall](https://www.g2.com/compare/aircall-vs-revenue-io) - [Revenue.io vs Talkdesk](https://www.g2.com/compare/revenue-io-vs-talkdesk) - [Revenue.io vs RingEX](https://www.g2.com/compare/revenue-io-vs-ringex) - [Revenue.io vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-revenue-io) - [Revenue.io vs Vonage Business Communications](https://www.g2.com/compare/revenue-io-vs-vonage-business-communications) - [Revenue.io vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-revenue-io) - [Revenue.io vs HubSpot Sales Hub](https://www.g2.com/compare/hubspot-sales-hub-vs-revenue-io) - [Revenue.io vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-revenue-io) - [Revenue.io vs Gong](https://www.g2.com/compare/gong-vs-revenue-io) ### 10. [Gong](https://www.g2.com/products/gong/reviews) By Gong **Average Rating:** 4.7/5 **Total Reviews:** 6,678 The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions. Reviewers say compared to Natterbox, Gong is: - Better at meeting requirements - Easier to set up - Easier to do business with Categories in common with Natterbox: [Conversation Intelligence](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching](https://www.g2.com/categories/sales-coaching) **Compare:** [Natterbox vs Gong](https://www.g2.com/compare/gong-vs-natterbox) **Compare Gong with other alternatives:** - [Gong vs Aircall](https://www.g2.com/compare/aircall-vs-gong) - [Gong vs Talkdesk](https://www.g2.com/compare/gong-vs-talkdesk) - [Gong vs RingEX](https://www.g2.com/compare/gong-vs-ringex) - [Gong vs GoTo Connect](https://www.g2.com/compare/goto-connect-vs-gong) - [Gong vs Vonage Business Communications](https://www.g2.com/compare/gong-vs-vonage-business-communications) - [Gong vs Genesys Cloud CX](https://www.g2.com/compare/genesys-cloud-cx-vs-gong) - [Gong vs HubSpot Sales Hub](https://www.g2.com/compare/gong-vs-hubspot-sales-hub) - [Gong vs Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/compare/five9-intelligent-cloud-contact-center-platform-vs-gong) - [Gong vs Revenue.io](https://www.g2.com/compare/gong-vs-revenue-io) --- ## Natterbox Alternatives FAQs ### What are the best alternatives to Natterbox? The best alternatives to Natterbox based on G2 user reviews and ratings include [Aircall](https://www.g2.com/products/aircall/reviews) (4.4/5 stars, 1592 reviews), [Talkdesk](https://www.g2.com/products/talkdesk/reviews) (4.4/5 stars, 2505 reviews), [RingEX](https://www.g2.com/products/ringex/reviews) (4.2/5 stars, 1371 reviews), [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) (4.4/5 stars, 1415 reviews), [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) (4.3/5 stars, 502 reviews), [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) (4.4/5 stars, 1550 reviews), [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) (4.4/5 stars, 13816 reviews), [Revenue.io](https://www.g2.com/products/revenue-io/reviews) (4.7/5 stars, 575 reviews), [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) (4.1/5 stars, 611 reviews), and [Gong](https://www.g2.com/products/gong/reviews) (4.7/5 stars, 6660 reviews). These alternatives offer a range of features, scalability, and user satisfaction that position them as strong competitors to Natterbox. ### What features do alternatives offer that Natterbox does not? Natterbox lacks native auto dialer functionality, a feature available in alternatives like Aircall, Talkdesk, Genesys Cloud CX, Five9 Intelligent Cloud Contact Center Platform, and Gong. Additionally, Natterbox does not offer features such as coaching materials, knowledge base, playbook creation, real-time updates, review, and video recording, which are present in Revenue.io and Gong. ### Which AI Customer Support Agents tools do reviewers recommend instead of Natterbox? Reviewers recommend AI Customer Support Agent tools such as [Talkdesk](https://www.g2.com/products/talkdesk/reviews), [Aircall](https://www.g2.com/products/aircall/reviews), [Revenue.io](https://www.g2.com/products/revenue-io/reviews), and [Gong](https://www.g2.com/products/gong/reviews) instead of Natterbox. These tools are praised for their ease of use, powerful AI-driven features like auto dialers, real-time coaching, intelligent call routing, and seamless CRM integrations. For example, Talkdesk is noted for its AI-powered call routing, real-time transcription, and sentiment analysis, while Revenue.io is recognized for its Salesforce-native integration and AI-guided selling. Gong stands out for its AI-generated call summaries and actionable insights. Aircall is favored for its quick setup, extensive integrations, and user-friendly interface. These recommendations are supported by high user ratings and large review counts on G2, reflecting strong user satisfaction and feature richness compared to Natterbox. ### How does Natterbox compare to Aircall? According to G2 data, both [Natterbox](https://www.g2.com/products/natterbox/reviews) and [Aircall](https://www.g2.com/products/aircall/reviews) share an equal average rating of 4.4 out of 5. Aircall has a significantly larger review base with 1,592 reviews compared to Natterbox's 125, indicating broader user feedback. In dimension scores, Aircall leads Natterbox by 0.2 points in Meeting Requirements (8.8 vs 8.6) and 0.2 points in Ease of Setup (8.9 vs 8.6), as well as by 0.2 points in Usability (9.2 vs 9.0). Conversely, Natterbox holds a 0.2-point advantage in Ease of Admin (8.8 vs 8.7), a 0.4-point lead in Support (9.0 vs 8.6), and a 0.7-point lead in Ease of Doing Business With (8.9 vs 8.2). Feature-wise, Aircall offers Auto Dialer capabilities, while Natterbox provides Agent Scheduling, Automated Attendants, Instant Messaging, Screen Sharing, Speech Analytics, Video Calls, and Web Chat. User sentiment highlights Aircall's ease of use, integrations, and call quality with 228 mentions of ease of use and 90 mentions of reliability, whereas Natterbox is praised for helpful customer support (6 mentions), Salesforce integration (4 mentions), and innovation (3 mentions). Both platforms have reported call quality and connection issues, but Aircall's larger user base reflects more frequent mentions of connection and dialer issues. Overall, Aircall excels in usability and setup speed, while Natterbox is favored for support quality and deeper Salesforce integration. ### Why do users choose Aircall over Natterbox? Users choose [Aircall](https://www.g2.com/products/aircall/reviews) over Natterbox primarily for its superior usability and ease of setup, as reflected in its 0.2-point higher scores in Meeting Requirements (8.8 vs 8.6), Usability (9.2 vs 9.0), and Ease of Setup (8.9 vs 8.6). Aircall's extensive feature set, including Auto Dialer capabilities not offered by Natterbox, supports efficient outbound calling workflows. The platform's broad CRM and productivity tool integrations, such as with HubSpot and Zendesk, enhance workflow automation and team collaboration, which users frequently praise. Aircall's call quality and reliability are noted positively in 64 and 90 reviews respectively, contributing to smoother communication experiences. Additionally, Aircall's intuitive interface and user-friendly design, mentioned in over 200 reviews, facilitate rapid onboarding and daily use. While some users report occasional connectivity and dialer issues, Aircall's overall ease of use and feature richness make it a preferred choice, especially for teams seeking quick deployment and versatile calling features. Pricing considerations also influence switching, with some users citing Aircall as more cost-effective. These factors collectively drive user preference for Aircall over Natterbox according to G2 data. ## Explore Articles - [What idea management tools and platforms exist and how do they compare for someone building a business case for adopting one?](https://www.g2.com/discussions/what-idea-management-tools-and-platforms-exist-and-how-do-they-compare-for-someone-building-a-business-case-for-adopting-one) - [Top tools for spend management in tech companies](https://www.g2.com/discussions/top-tools-for-spend-management-in-tech-companies-what-are-you-using) - [Which network monitoring app is best for medium-sized enterprises](https://www.g2.com/discussions/which-network-monitoring-app-is-best-for-medium-sized-enterprises) - [Best app for sales performance tracking](https://www.g2.com/discussions/best-app-for-sales-performance-tracking) - [Best cloud platform for document sharing in offices](https://www.g2.com/discussions/best-cloud-platform-for-document-sharing-in-offices) - [Which solution supports secure transcription for confidential documents?](https://www.g2.com/discussions/which-solution-supports-secure-transcription-for-confidential-documents) ## Spotlight Categories - [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi) - [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) - [Employee Engagement Software](https://www.g2.com/categories/employee-engagement)