NapoleonCat.com is very helpful tool not only for me, my team, but for whole company. It makes life easier for everyone. Upside of it must be ease of use for all parties involved. It is used daily. It is quite easy to integrate. Customer Support always ready to help as well! Plenty of features for sure! Review collected by and hosted on G2.com.

Sadly nothing is perfect. NapoleonCat.com might get dizzy and overwhelmed sometimes, prolonging action time on some tickets. It might get some hiccups occasionally when it comes to implementation. Review collected by and hosted on G2.com.

Integration of all the social media platforms. Review collected by and hosted on G2.com.

Occasional slow processing of content and tagging. Review collected by and hosted on G2.com.

NapoleonCat was the only platform we found that could handle the sheer volume of comments and messages we get daily through our social media accounts.

When we ran into an issue that was affecting our customer service, they didn’t just fix it—they went above and beyond by having their developers create a new feature specifically to support our needs.

The team was incredibly quick, responsive, and easy to work with throughout the process. Their communication and follow-up is always 10/10 anytime we reach out with a question. Their dedication and willingness to go above and beyond has made a huge difference for us as a large business. We’re so grateful for their support and can’t recommend them enough! Review collected by and hosted on G2.com.

We honestly can’t think of anything we dislike about NapoleonCat. If we were being really picky, as a large business, it would be nice to have the option to add a few more team members to our plan without increasing the cost. But that’s a minor thing in comparison to everything the platform offers and the incredible support we’ve received. Review collected by and hosted on G2.com.

basic analytical data is available in one place Review collected by and hosted on G2.com.

the data does not always match the meta data Review collected by and hosted on G2.com.

NapoleonCat makes managing multiple social media accounts fast and easy. I especially love the auto-moderation and possibility of filtering. Clean interface, powerful features, and great support. Review collected by and hosted on G2.com.

I like everything, and I've been working on it for a few years. Review collected by and hosted on G2.com.

I love the automatic moderation tools! It's easy to use, you can have multiple users and accounts, and helps with community management. The team is also very responsive when I have questions! Review collected by and hosted on G2.com.

It took me a minute to get it implemented and set up, but the time invested was totally worth it. Review collected by and hosted on G2.com.

I like the most a report section in napoleonCat.com Review collected by and hosted on G2.com.

I don't like the publishing system in napoleoncat.com Review collected by and hosted on G2.com.

The ease of use and intuitive interface make using it enjoyable. The ability to integrate with various platforms and data analysis are significant advantages. It facilitates managing social media communication in an organized and efficient manner. Review collected by and hosted on G2.com.

No possibility to customize the tool to your individual needs, e.g., in terms of report visualization or generating them in a more editable form. Review collected by and hosted on G2.com.

I've been using NapoleonCat for almost 3 years now, 5 times per week. During that time, the tool has only improved, adding new useful features like the search bar. NapoleonCat is very intuitive and easy to use, even for beginners. It allows you to tag your content, which is really helpful when searching for specific topics. Whenever there is an obstacle, Customer Support is always willing to help. :) Review collected by and hosted on G2.com.

I had some technical issues with adding a new account, but Customer Support was always helpful in difficult cases." Review collected by and hosted on G2.com.

Napoleoncat is a very useful tool for publishing posts. When something didn't work due to the fault of social media platforms, their customer service and developers tried to find a solution as quickly as possible. Review collected by and hosted on G2.com.

At the sales stage, they were not fully prepared for our specific business and due to communication problems, they did not let us know about all the problems. Additionally, sometimes developers did not understand user needs. I also believe that the reports could work differently, which is why they were of little use to us Review collected by and hosted on G2.com.