The support provided by the team is exceptional. They are willing and able to jump on calls and iterate on issues until they work. Review collected by and hosted on G2.com.

Unfortunately, the models are a bit of a black box. There are issues that crop up randomly and for some reason can not be fixed, even when feeding in extremely consistent documents that are from machine sources (e.g. bank statements directly from a bank's website in PDF format). Review collected by and hosted on G2.com.

The mapless model allows us to scale at the speed of the business instead of the speed of our limited Dev Team. We work with a large number of partners that frequently change the format of the data we receive but we have no issues keeping up with the ease of updating the read. Review collected by and hosted on G2.com.

The model is very fluid. It does require more rework than we had expected. Review collected by and hosted on G2.com.

- better priced than alternatives that we checkd

- AI model learns instantly with feedback with respect to email triaging logic or invocie processing accuracy

- ongoing support to tweak the product for our use cases has been really stellar Review collected by and hosted on G2.com.

- the base (free) plan could have more generous credits, because it's hard ot test the product within the current usage limits

- doesn't have a payment module like mainstream bill pay services sucha as Bill Review collected by and hosted on G2.com.

I like the automation capabilities, it has made the process much smoother and quicker for us. Review collected by and hosted on G2.com.

At first it was the Model there was a higher than expected error ratio, the system would still scan even though it was the wrong location or incorrect text. After working with the support team they have imporved this so we have amuch higher correct scan percentage. Review collected by and hosted on G2.com.

The best part of using Nanonets is the support team. Rohan and team are always on top of any request or new feature that we need to continue to serve our clients in the best way. Far surpassing any of the other services we have worked with in the past. Review collected by and hosted on G2.com.

I have no strong dislike of the platform due to the service team having fixed any issue we encounter. Review collected by and hosted on G2.com.

The team was very eager to learn about our potential use cases and understand our business which was really beneficial and enabled us to create bespoke automation. They were very thorough but picked up knowledge of our company quickly, the end product has significantly increased productivity and efficiency within our organisation. As a result, we are expanding our projects with Nanonets as we feel they are a vital part of the company's evolution. Review collected by and hosted on G2.com.

I can't think of any. If there are ever any errors in the systems they have built these are rectified on the same day, usually within a couple of hours at most. Review collected by and hosted on G2.com.

The ease in which an OCR model can be setup and the speed in which the data is extracted and downloaded. Review collected by and hosted on G2.com.

I would like the ability to customize user access at the model level, currently I am only able to grant access to all models for a given user. In my initial onboarding, a comprehensive overview of the product and the initial requirements for the setup of a model were not provided, representative was not prepared for the first call. Review collected by and hosted on G2.com.

Accurate OCR extraction

Excellent customer service

Good excel output Review collected by and hosted on G2.com.

Sometimes characters are added to the extraction that aren't there.

Has difficulty reading blurred documents (not unusual) Review collected by and hosted on G2.com.

The tool is intuitive, saving us significant time and ensuring that no critical data is missed. It’s an excellent solution for anyone dealing with large volumes of PDF data. Additionally, the customer support team has always been quick to respond, ensuring that every question is fully addressed. Review collected by and hosted on G2.com.

No issues; everything is functioning correctly Review collected by and hosted on G2.com.

- Great API and webhooks implementation

- Great functionnalities

- Fats and responsive support Review collected by and hosted on G2.com.

- Missing API to fetch the processing results

- Re-exporting process could bit a little hard for untrained users Review collected by and hosted on G2.com.