Verified User in Internet
UI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Useful, especially when our only alternative was a rarely updated, rarely known about pdf document."
4/5
What do you like best about Names & Faces?

Names & Faces has really been our first org chart tool. We technically have an org chart buried in two different places: one in deep within our google drive, and another within a much larger HR tool. Neither provided reliable info as they were rarely updated, and neither provided contact info. Most of my likes are that we just have a solution for a need that's simple and not complicated. Review collected by and hosted on G2.com.

What do you dislike about Names & Faces?

Most of my work is done at a desk, so I'm not a fan of having to use a mobile app. The web version is really straightforward, but I dislike the login process and needing to refer to my email every time I try to log in. Additionally, I wish I could edit my own information without needing to go to HR first. I'm not the biggest fan of our entire Sales team having access to my phone number when we have internal chat and messaging tools. I also wish it was possible to share my preferred contact method to prevent some unneccessary, often unanswered calls. I'm guessing these might be system-wide preferences set by the team members who manage our account though. Review collected by and hosted on G2.com.

Fabio S.
FS
Fabio S.
Art Director
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Very helpful"
3.5/5
What do you like best about Names & Faces?

The worst part is that you have to log in every time. Review collected by and hosted on G2.com.

What do you dislike about Names & Faces?

To log in every time I want to use that.

Pictures sometimes are not updated. Review collected by and hosted on G2.com.

Verified User in Sports
US
Verified User in Sports
Mid-Market (51-1000 emp.)
"Simple, beautiful and it works!"
5/5
What do you like best about Names & Faces?

It's so fast and so simple and solves a problem that everyone has. Review collected by and hosted on G2.com.

What do you dislike about Names & Faces?

I'd like the data to be better populated as it can be gappy at times. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Company branding at the forefront"
4.5/5
What do you like best about Names & Faces?

Everything about this product is company-specific branding focused. I only use it on occasion to check on new and existing hires (so just on the website, not the mobile app. But my coworkers can quickly pull up others' entries on their apps without much trouble), and I wasn't involved in the purchasing or customizing of the product. However, what is very clear is that this product reflects my company's branding, from logo to color to stylized font. This product is a good internal replacement for our team directory -- we used to feature every single employee on our website's Team page, but with the company growing so quickly, that didn't seem sustainable. Review collected by and hosted on G2.com.

What do you dislike about Names & Faces?

I wish employees themselves could update their profiles. Everyone's profiles looks and reads exactly the same. We're able to come up with our own "fun fact"/bio/blurb, but there's no customization available through the website a la Wordpress or HubSpot. But the product does its job; presents a quick run down of our headshot, our role, our contact info, birthday, and hired/start date. So it's streamlined and minimal, at the least. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"a Lifesaver"
5/5
What do you like best about Names & Faces?

the quick easy access of being able to pull up and get details of any staff member whilst on the go! to be able to message / call someone off the platform and not have to scramble for a number you don't have etc. Its been hugely beneficial in (TWICE) returning from maternity leave to w hole lot of new faces, and being bale to (in my own time) "stalk" and get to KNOW who is who and where they fit in. a Lifesaver! Review collected by and hosted on G2.com.

What do you dislike about Names & Faces?

that you cant whatsapp directly off the platform :-) Review collected by and hosted on G2.com.

Max P.
MP
Max P.
Mid-Market (51-1000 emp.)
"Takes the awkwardness out of work"
5/5
What do you like best about Names & Faces?

1. Saves me from awkwardly asking who is who

2. Allows me to contact them in a super seamless way Review collected by and hosted on G2.com.

What do you dislike about Names & Faces?

Honestly not a lot.

On-platform groups could be ideal. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Easy to use"
4.5/5
What do you like best about Names & Faces?

Names & Faces is easy to use. Helps us with our front-facing employee directory. Review collected by and hosted on G2.com.

What do you dislike about Names & Faces?

I got annoyed with all the magic-email links it sends to verify the user's identity. Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Verified User in Events Services
Mid-Market (51-1000 emp.)
"Easy to Use Directory "
4.5/5
What do you like best about Names & Faces?

Names & Faces is an organized way for me to be able to look up different coworkers. I enjoy all the different filters such as By Location, By Department, etc. My favorite feature would be the Recently Joined portion of names & faces. Review collected by and hosted on G2.com.

What do you dislike about Names & Faces?

Not much I can dislike about this tool. One minor thing I dislike is that sometimes I'll click on a co-worker's picture, and once I am taken to their profile, their photo will not load. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Immediately useful, flexible, and great customer service"
5/5
What do you like best about Names & Faces?

Having an easy to use and access, aesthetically pleasing, and accurate company directory has always seemed just out of reach. Names & Faces help us solve this problem, and in the process also were able to work with us to provide an excellent solution for emergency situations where we can message (through the app, email, and text) all (or any subset) of our employees immediately through a feature called Safety Check. Throughout our experience, the team has been super responsive in making changes and making sure this product worked for us as well. Great stuff all around. Review collected by and hosted on G2.com.

What do you dislike about Names & Faces?

Nothing? Always looking forward to expanded feature sets, but nothing at the moment would prevent us from wholeheartedly recommending this Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Very easy to navigate and search"
4/5
What do you like best about Names & Faces?

The search experience is great

Easy to search in multiple ways Review collected by and hosted on G2.com.

What do you dislike about Names & Faces?

I wish you could search by team in case i don’t know names Review collected by and hosted on G2.com.