--- title: Name.com Reviews meta\_title: 'Name.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 28 reviews by the users' company size, role or industry to find out how Name.com works for a business like yours. aggregate\_rating: rating\_value: 2.8 review\_count: 28 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting --- # Name.com Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Name.com but has limited features. Are you part of the Name.com team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Name.com is a domain registrar and web services company that is driven to help Very, Very Small Businesses and Solopreneurs find a short, simple, on-brand web address and build a thriving online business. We were founded in 2003, and have built a reputation for a clean and minimal experience, partnerships with best-in-class website and email platforms, and helpful customer support. * * * Seller [Identity Digital](https://www.g2.com/sellers/identity-digital) Discussions [Name.com Community](https://www.g2.com/products/name-com/discuss) Languages Supported English, French, Dutch, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified) Solution Type Best-of-Breed Overview by Amy Allard Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/name-com/pricing) ## Top-Rated Alternatives [ ![Hostinger](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hostinger") Hostinger 4.4/5(831) ](https://www.g2.com/products/hostinger/reviews) [ ![HostGator](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HostGator") HostGator 3.6/5(258) ](https://www.g2.com/products/hostgator/reviews) [ ![Bluehost](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bluehost") Bluehost 3.4/5(281) ](https://www.g2.com/products/bluehost/reviews) [ View All Alternatives ](https://www.g2.com/products/name-com/competitors/alternatives) ## User Insights Average based on 28 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Ian S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ian S.") IS Ian S. Small-Business (50 or fewer emp.) 8/30/2023 "Do not use Name.com for hosting or any internet related services" 0/5 What do you like best about Name.com? Supposed all in one hosting and digital business account services Review collected by and hosted on G2.com. What do you dislike about Name.com? Buyer Beware!!!!: This outfit is a racket. 1. Help desk tickets take about 6 hours average to respond. 2. When help desk does respond, there is little to no help that is given beyond what already exists in the FAQs. 3. Discounts/Coupons can't be applied to pre-existing serives upon renewal so if you want a discount, you have to cancel existing services and then rebuy. 4. Adding any additional accounts to Google Workspace costs the same as when originally setting up your first accounts so for my first two accounts I was charged $72.00 for my third account I was charged $70.00 and so on. 5. The only way I was able to obtain a refund was to threathen to refer them to the Federal Consumer Protection Bureau. So, what they do is the try to lock you in by saying that it's one stop shopping but once you're locked in, they slam charge you with any services you try to add. So, if you want to scale or grow your business, DO NOT use this private equity owned highway robbery outfit!!!! Review collected by and hosted on G2.com. What problems is Name.com solving and how is that benefiting you? none. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Design") AD Verified User in Design Small-Business (50 or fewer emp.) 7/6/2022 "it is terrible" 0/5 What do you like best about Name.com? UI Based; that's it. I don't like the high prices vs. what you're getting. Review collected by and hosted on G2.com. What do you dislike about Name.com? I've been using name.com for services and had a Yearly Business Hosting plan for the past half decade. Everything was fine until one day I needed to write a script that uses PHPMailer to send emails via SMTP. I wrote a script that worked on my localhost environment and had it run perfectly. Then, when testing on my name.com hosting, the connection was refused every time. I contacted name.com support to be disregarded for the first two weeks. Afterwards they closed my support thread, then merged the support thread with another customer's support thread. This other customer had a completely different issue than mine and exposed his personal details (name, domain, phone number, etc.) while merged with my support request. This merge also exposed urls and files on my server that were password protected to this other customer. Then after another week of requesting help in this same thread, they finally got back to me with port 465 for SMTP isn't blocked it's not an issue on our (name.com) end. I didn't believe this, so to test the theory, I made a digitalocean account and setup the same phpmailer script. The script worked without any issues on digitalocean. So basically, name.com support lied to me and exposed my information to another customer (and vice versa), after being a customer with them for over a half decade. Save yourself the headache and go with a better service provider. DigitalOcean works much better. Review collected by and hosted on G2.com. Recommendations to others considering Name.com: Sign up for a digitaloceans account instead. Review collected by and hosted on G2.com. What problems is Name.com solving and how is that benefiting you? They haven't solved any of my problems. They just tell me it's not their fault when it clearly is. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Konstantin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Konstantin B.") KB Konstantin B. Senior UX Designer Small-Business (50 or fewer emp.) 5/8/2022 "!!Be carefull with Name.com!!" 0/5 What do you like best about Name.com? Lol ...please read the next section before registering anything with Name.com ! Review collected by and hosted on G2.com. What do you dislike about Name.com? Be careful!! It appears Name.com uses analytics to spot cool new domain requests and will then "front-run" you and take your idea, in order to put it back on the market for sale for over 2,000$ :-DD Great business model, applause to the founders!!!! Why am I saying it?: Few days ago, I searched on Name.com the availability of a small niche domain called "www.better.design". Not only was it available, but the analytic of Name.com indicated basically that it's a great choice (because the name is simple, short and to the point). So I bought everything with my MasterCard and was happy as a professional designer. But what followed next was weird - and appears to be a scam: Instead of sending me a confirmation of the registration - www.Name.com has delayed the whole registration, because: 1. I was asked one day later by a manual email (by a guy from India) to upload my german passport ID manually via email to the customer support, supposedly for validation (which I did, although I found it weird) 2. I got a second manual email from the support, saying "they validated everything successfully, but now they supposedly cannot charge by international MasterCard, because the german card does not work supposedly - although it works and I have more than enough balance it :-D And now the funny part: I double-checked everything with my german bank - everything works as always - but when I return to www.Name.com, then my domain is now for sale on Name.com for 2,500$ !!! LOL Of course, they can say this is a coincidence, but the "better.design" is a small niche domain, so not everyone searches for it and once again sending me manual emails from support in India, claiming supposedly my card would not work or I need to manually send my ID card (which was not part of registration process) ... just to put the domain 2 days later for sale for 2,500$ ? I believe, the founders of Name.com ... have an analytics system running in the background, that identifies opportunities and they earn their big money, not by selling you cheap domains, but by using these analytics for "Front-Running". Congratulations to you, founders of Name.com!! haha Well, in my case, I learn that I should have stayed with my german legit domain provider that is regulated, than trying Name.com . Maybe it is all just a big coincidence that happened to me, but be cautious with this provider!! Cheers, Konstantin Review collected by and hosted on G2.com. Recommendations to others considering Name.com: Please read the section I wrote about Name.com Review collected by and hosted on G2.com. What problems is Name.com solving and how is that benefiting you? lol - please read the section above Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Kenya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kenya S.") KS Kenya S. Producer Small-Business (50 or fewer emp.) 4/6/2022 "They don't answer the phone anymore! Automated responses" 1/5 What do you like best about Name.com? Affordable domain names and easy basic website setup for beginners Review collected by and hosted on G2.com. What do you dislike about Name.com? Customer service has become comlkete garbage. About a year ago I remember being able to call in and reach someone instantly. Nowadays there is an repeating automated message referring callers back to the website. The online chat(bot) is also not helpful. It only directs the customer to FAQ type troubleshooting. Getting human help is it's very difficult the last couple of months. What happened to the old name.com that I signed up to? I'm currently dealing with the inability to log into one of my business related emails through the name.com Webmail dashboard. It stopped functioning with my Outlook several months ago. I have other accounts tied to this business email and even though I changed the password "successfully" on name.com, I still can't log into their webmail. So basically all my emails are being held hostage. I don't know if they are trying to recover from the pandemic, they have downsized, they have laid people off, or what's going on. It seems like one person is fielding all the support ticket emails. Maybe that's why it's taking them so long to respond.? I have been a customer for several years now so after renewing at least 20 domains, a couple of email accounts, and a few basic website hosting I know they have gotten their money's worth out of me. So why can't I at least get decent customer support in return?! Review collected by and hosted on G2.com. What problems is Name.com solving and how is that benefiting you? None at the moment. To the contrary they are causing me problems by not having the phone lines opened and available. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") CI Verified User in Internet Small-Business (50 or fewer emp.) 2/14/2022 "Tricky business you should avoid" 0/5 What do you like best about Name.com? Nothing. Don't appreciate their tricky business model. Review collected by and hosted on G2.com. What do you dislike about Name.com? Tricky business model--I searched to register a specific domain name. They auto popped up something so similar without stating my desired domain name was not available and tripped you to sign up something that was not what I was looking for. And they didn't provide a process for you to double check the domain name before completing the transaction. I had to turn to my credit card to dispute it. That's terrible. Review collected by and hosted on G2.com. What problems is Name.com solving and how is that benefiting you? I reached out to their support and they refused to refund me. No benefits. Review collected by and hosted on G2.com. Show More 8/14/2022 Validated ReviewerSource: Organic ![Olexandr Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olexandr Z.") OZ Olexandr Z. freelancer Small-Business (50 or fewer emp.) 5/11/2022 "very ugly service" 0/5 What do you like best about Name.com? nothing. bad service without support in web hosting Review collected by and hosted on G2.com. What do you dislike about Name.com? very ugly service. They cant solve my issue (hosting setting does not work) and don't give me any answer. Ticket ID: #2344221 it's a pity that i take my time for this hosting. Live chat is not wor only stupid bot, very hard to speak in the chat with support. And they change my webpage. don't use this hosting!!!! Review collected by and hosted on G2.com. What problems is Name.com solving and how is that benefiting you? i done solving any problem with Name.com and dont realized any benefits Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Chris C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris C.") CC Chris C. Director Small-Business (50 or fewer emp.) 10/28/2021 "Dodgy outfit and terrible customer service" 0/5 What do you like best about Name.com? There is nothing I like about this outfit. Review collected by and hosted on G2.com. What do you dislike about Name.com? Their customer service is appalling. It seems like their responses are completely automated and they don't give any detail. They completely ignored one of my emails. They sent me an email a month before and a week before my registration expired. They also sent me an email on the day and day after it expired. So far, so good. But then nothing. If I remember correctly, they keep the domain active for 25 days after expiry. I would have thought it was in their own interest to keep reminding me at least during that period. I can't prove this, but I believe they prefer to allow it to expire so they can resell it for several times the amount they would get from re-registration. Not happy with them at all. Review collected by and hosted on G2.com. What problems is Name.com solving and how is that benefiting you? All I needed was somewhere to register my domain. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Karina Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karina Q.") KQ Karina Q. Founder, Writer/Photographer Small-Business (50 or fewer emp.) 7/20/2021 "Zero Customer Care and Bad Business Practices" 0.5/5 What do you like best about Name.com? They offer URLs for sale. It's easy to buy. Review collected by and hosted on G2.com. What do you dislike about Name.com? The worst customer service. They take an automated approach first, and make you work double to address an issue. I inquired twice with them for the same transaction with zero success in having them actually understand my issues. It was clear they set up automated responses that do not pay attention to the actual problem at hand. Bottom line is they do not care whatsoever about issues their customers are experiencing and will just take your money anyway. It's a business that makes it easy to get in but not easy to get out. Review collected by and hosted on G2.com. What problems is Name.com solving and how is that benefiting you? Name.com sent an email reminding me of 5 domain renewals with the option to select which ones I would renew. I selected only one to renew and received a confirmation of that selection via email. They charged me accordingly. But a few days they later charged me anyway for the other 4 domains I did not select for renewal. As part of my complaint, I sent them the proof of their error via their website. Their response showed me ZERO concern for an ERRONEOUS charge and simply replied they don't refund money for domain names. It appeared to be an automated response. They are forcing me to write them again (their site says they have no online chat available currently), to continue to fight for my money back. This is a HORRIBLE business ethic and disrespect for customers. Businesses should not be allowed to take your money when they made a mistake and charged you illegitimately, not following their own paper trail. I have blocked them from ever charging me again and will never do business with Name.com again. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports") US Verified User in Sports Small-Business (50 or fewer emp.) 10/29/2018 "Worst Customer Service Ever" 0/5 What do you like best about Name.com? They provide the basic services that you would expect from a hosting company, nothing spectacular. Review collected by and hosted on G2.com. What do you dislike about Name.com? Literally the worst customer service I have EVER experienced. My site has been down for 3 days and I have a huge meeting tomorrow. I wrote URGENT/EMERGENCY, etc. in the Subject Line and NOTHING. I tried to call support, but apparently they're not available this morning (it's Monday morning). And this is during support hours, I can only email right now... Review collected by and hosted on G2.com. Recommendations to others considering Name.com: Don't use it, if you ever have a problem they're not going to be there to help you. Review collected by and hosted on G2.com. What problems is Name.com solving and how is that benefiting you? I use it for domain hosting, my RapidSSL, etc. They've proved to be more of a headache than a solution. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Anthony F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony F.") AF Anthony F. Owner Consumer Services Small-Business (50 or fewer emp.) 1/27/2017 "Incompetent, Unprofessional, Unreliable Company" 0/5 What do you like best about Name.com? I had a very bad experience with name.com, there is nothing I like about this company Review collected by and hosted on G2.com. What do you dislike about Name.com? They are incompetent, unprofessional, unreliable and have made poor, unethical decisions, which have caused harm to my business. Review collected by and hosted on G2.com. What problems is Name.com solving and how is that benefiting you? I am a 54 y/o man that runs a painting company in NJ. I also do web sites for clients part time. I have been a name.com customer for well over 8 years. I currently have 63 domains with them and had 63 associated web sites hosted on their servers. On 01-27-2017, I received an email from Name.com which states: “The hosting for yourdomain\*\*\*.com has been suspended. It was suspended because we received a verifiable spamming complaint. More specifically, info@yourdomain\*\*\*.com” And this suspension came with no warning. To add, I have no idea what “verifiable spamming complaint” even means, as I am the last person in the world that would send spam. I immediately called Name.com to find out (what in gods name), was wrong with my account. I spoke on the phone with one of their employees at great length. She stated, “your account has been permanently suspended for spamming”. I explained to her that I was in no way responsible for any form of spamming @mydomainname. I suggested that someone must have hacked into their system and sent email from my account. No one has access to my computer but me as I live alone, so spamming did not happen on my end. She stated, “there is nothing I can do, your hosting account has been permanently suspended”. And she gave me the feeling that she believed I was lying. he end result - 63 of my web sites went offline, at the flip of Name.com’s incompetent hands, and they offered no solution. Name.com (on a whim), has forced me to seek web hosting with a different company, and has caused loss of monies, loss of time and has caused much unnessecery stress and inconvenience. I will have to spend an estimate of 7 days, setting up 63 domains on a new server and uploading data for my 63 web sites. I have found Name.com to be an incompetent, unprofessional, unreliable and unfair service. This company has given me an unnecessary workload and has caused a major inconvenience in my life. I’d also like to add that on September 5, 2016 - I paid in full $203.88 for a (1) year hosting plan with Name.com and was forced to pay for a new hosting plan on January 25, 2017 with a different company. I have been sickened by this unprofessional company. I have contacted my credit card company to do a chargeback and hopefully get my money refunded. However, the stress and inconvenience this has caused outweighs the expense. Thoroughly disgusted and in disbelief, Anthony Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Name.com? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Name.com ](https://www.g2.com/products/name-com/discussions/new) GU Guest User What is Name.com used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-name-com-used-for) [ View all Discussions ](https://www.g2.com/products/name-com/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/name-com/pricing) Name.com Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8ecf592e42a4cc6819cf16165187918e/namecheap-domains.jpg "Product Avatar Image") Namecheap Domains 4.3/5(247) [ Compare Now ](https://www.g2.com/compare/name-com-vs-namecheap-domains) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_daa70f243ba14ba3baee83c9bf1e4a22/godaddy.png "Product Avatar Image") GoDaddy Domains 3.9/5(963) [ Compare Now ](https://www.g2.com/compare/godaddy-godaddy-domains-vs-name-com) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_36b6b32ae0d30bbadeb1cc888c016329/bluehost.png "Product Avatar Image") Bluehost 3.4/5(281) [ Compare Now ](https://www.g2.com/compare/bluehost-vs-name-com) ##### Categories on G2 [Website Builder](https://www.g2.com/categories/website-builder)[WordPress Hosting](https://www.g2.com/categories/wordpress-hosting)[Domain Registrars](https://www.g2.com/categories/domain-registrars) [Website Builder](https://www.g2.com/categories/website-builder)[WordPress Hosting](https://www.g2.com/categories/wordpress-hosting)[Domain Registrars](https://www.g2.com/categories/domain-registrars)[Cloud Web Hosting](https://www.g2.com/categories/cloud-web-hosting)[Shared Hosting](https://www.g2.com/categories/shared-hosting)[SSL & TLS Certificate Tools](https://www.g2.com/categories/ssl-tls-certificate-tools) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best media monitoring solution for large companies](https://www.g2.com/discussions/best-media-monitoring-solution-for-large-companies)[Is Handwrytten worth it as a handwritten notes platform for a marketing or sales team sending personalized outreach at scale, or does Thankster deliver comparable results at lower per-card cost?](https://www.g2.com/discussions/is-handwrytten-worth-it-as-a-handwritten-notes-platform-for-a-marketing-or-sales-team-sending-personalized-outreach-at-scale-or-does-thankster-deliver-comparable-results-at-lower-per-card-cost)[Best tools for automating desk assignment based on schedules](https://www.g2.com/discussions/what-are-the-best-tools-for-automating-desk-assignment-based-on-schedules) [What is the best cloud-based lease administration solution?](https://www.g2.com/discussions/what-is-the-best-cloud-based-lease-administration-solution)[Are there affiliate marketing platforms that consistently reduce the manual back and forth involved in managing a growing partner network?](https://www.g2.com/discussions/are-there-affiliate-marketing-platforms-that-consistently-reduce-the-manual-back-and-forth-involved-in-managing-a-growing-partner-network)[Pros and Cons Details](https://www.g2.com/products/name-com/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)