
The platform is easy to use and ads are easy to built. Review collected by and hosted on G2.com.
- Analytics limitations: There are limitation in the analytics when it's a smaller campaigns/few cookies and it's manual work in excel to deep dive in the analytics.
- Account setup: The account setup has been wrong and there's been missing support for longer periods of time. I asked on May 7 and again June 13 if it’s possible to group the accounts per domain. First as of August 6, 3 months later, the issue seems to be fixed by the right tech support. This is too long to wait.
- Import of non HCP domains: We've had an issue with import of a domain which we're not in our campaign target (but apparently comes from previous imports) so check of data seems to be missing so that we ensure only to target healthcare professionals (HCPs). We are not allowed to promote our products to non HCPs.
- Customer support: Some support has been efficient and fast, but not always and this is not meeting our expectations and make us question if this is the right platform to use. Review collected by and hosted on G2.com.