Works with N-Central agent. Easy to use. Allows you to remote in and see the desktop, take control, correct issues. Also includes system shell, which allows you to run commands on the system. Review collected by and hosted on G2.com.

Sometimes takes a little longer to get the connection. Any network change requires a few minutes to recover. Review collected by and hosted on G2.com.

It is easy for technicians to share remote connections or transfer sessions between users. Review collected by and hosted on G2.com.

No option to reboot a remote machine to safe mode. Review collected by and hosted on G2.com.

The ease of use is very good. Anything that has been lacking has been usually updated/upgraded to make ease of use better along with other feature updates that are very useful. Review collected by and hosted on G2.com.

Biggest issue is not having automatic session recording. We recently had an issue where we needed to see what was done in a session by a former employee. Automatic session recording would have been huge in that instance. Review collected by and hosted on G2.com.

Managed endpoints and related network devices Review collected by and hosted on G2.com.

System is slow to update and load, slow response to updating endpoint machine status Review collected by and hosted on G2.com.

We have used a number of remote control products over the years. The think I like the best about Take Control is the ease of connecting - one click and you are on - no codes or passwords needed! Review collected by and hosted on G2.com.

Probably the thing I dislike the most is that the screen quality isn't always the greatest - and sometimes it takes a while to connect. Review collected by and hosted on G2.com.

We are using N-Central and while it allow us to remote connect to many devices, the agent need to be deployed first and many customer doesn`t have the administrative rights on their computer. This is where Take Control is really usefull. The ability to send a code the the customer and remote connect to their computer is really simple and all the built-in tools are handy Review collected by and hosted on G2.com.

We are a french enterprise based in Montreal. We have found that the accent character as well as the french language is not really supported. We would also like to get an Automation Manager integration so we could easily deploy our current script library to the devices. Review collected by and hosted on G2.com.

The ease of use is amazing, I love being able to click a single button and without fuss remote into a clients workstation or server. As well the ability know if connections failed and why is super handy. Review collected by and hosted on G2.com.

The monitoring of the connection can be a bit better and information on where the connection is failing vs just the bar would be helpful. Review collected by and hosted on G2.com.

we love the fact that we can access every protected client right from the RMM portal! It works almost flawlessly. Review collected by and hosted on G2.com.

I don't like the popup that happens (often) for multiple screens. I cannot figure out why the small screen 1 & 2 popup keeps showing in the upper right. That's the only annoying part Review collected by and hosted on G2.com.

The ease of use of Take Control has always been my choice of accessing my orgs clients. We like the security features, ability to disable peripherals on end user's machine, etc. In my experience, it has been incredibly reliable and stable. Review collected by and hosted on G2.com.

I don't have any specific downsides to mention for Take Control. It is one of the most solid products I think SW has to offer. Review collected by and hosted on G2.com.

The ability to quickly access a workstation, laptop or server quickly. Review collected by and hosted on G2.com.

Occasionally the software will not work, with no clear reason for the issue. Often this will require a reinstallation of the software to resolve, which is not always possible on a remote machine. Review collected by and hosted on G2.com.