Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Take control gives me the ability to jump on with a client with minimal interaction"
4/5
What do you like best about N-able Take Control?

The ease of jumping on a computer for a client with minimal interaction and guidance fto the user. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

The fact that an agent needs to be installed on each device, Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Solid product"
4.5/5
What do you like best about N-able Take Control?

Robust product with very few issues. Great vendor support. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Connection to systems may be slower than competitors such as ScreenConnect Review collected by and hosted on G2.com.

Verified User in Information Services
CI
Verified User in Information Services
Small-Business (50 or fewer emp.)
"Take Control"
4.5/5
What do you like best about N-able Take Control?

The ease of connecting. Also ease of use. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

How the agent can go wonky. Somtimes it can go wonky and hard to trouleshoot. Review collected by and hosted on G2.com.

Doug E.
DE
Doug E.
Owner/President
Small-Business (50 or fewer emp.)
"Take Control with remote management"
4.5/5
What do you like best about N-able Take Control?

I have been using Take Control since switching from Logmein and aside from the deep price savings, I am very pleased with the ease of use and the continued product improvement. Also, having 500 devices included in base price is a real plus. The product has many features and is definitely worth a look. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Not providing a msi for large rollouts. Product is a bit clunky for agentless setup in a one time help desk scenario. Also, having to use a third party app for multi-factor authentication is not ideal. Review collected by and hosted on G2.com.

Paris W.
PW
Paris W.
IT
Small-Business (50 or fewer emp.)
"Good msp RMM to compliment Nable with"
4/5
What do you like best about N-able Take Control?

Integration with Nable monitoring, access sessions on a terminal server

Accessible to Mac's \ Linux and Windows

Can send code via Email and or using a code on demand

Multi Technician and can swap session between users

We can protect the product with 2fa which is a must now

History for Audit user

Doesn't get blocked by Antivirus or need local Admin

Already know the take control product from our existing RMM platform Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Pricing seems to change alot with Nable so hard to budget for

People wary of Solarwinds and Nable products after the recent exploit Review collected by and hosted on G2.com.

Shawn M.
SM
Shawn M.
Systems Engineer
Mid-Market (51-1000 emp.)
"A True Game Changer"
5/5
What do you like best about N-able Take Control?

The one click connect on any work station that works the first time every time without the need to type in codes or send links in emails. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

That we were not using this product years ago. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Remote Control N-able tool"
5/5
What do you like best about N-able Take Control?

-Best thing is we can jump into server and machines with admin credential.

-We can batch up the machine to run similar updates on all of them at once Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

The Graphical User interface can be improved . Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Take Control - MicroAge Peterborough review"
4/5
What do you like best about N-able Take Control?

The versatility of the product. I am able to remotely and securely connect to my clients to assist with operating system issues, as well as general remote work. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

Occasionally the commands like CTRL+ALT+DELETE do not function as quickly as expected with client connection, and you can often be disconnected from the remote session. Review collected by and hosted on G2.com.

Verified User in Packaging and Containers
AP
Verified User in Packaging and Containers
Mid-Market (51-1000 emp.)
"N-ABLE review"
5/5
What do you like best about N-able Take Control?

Easy to organize and figure out. It has plenty of customizations options Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

The aesthetics of the menu are not to my liking, but that is my opinion. Review collected by and hosted on G2.com.

Mike D.
MD
Mike D.
owner
Small-Business (50 or fewer emp.)
"still waiting for basic features"
3/5
What do you like best about N-able Take Control?

The integration with NCentral works. IT supports 2FA. Review collected by and hosted on G2.com.

What do you dislike about N-able Take Control?

It's cumbersome setting up new users to give them access to control their computer for work from home situations. The multi monitor support doesn't work well. It takes a long time to connect. The cursor does not change when you're trying to run CAD software remotely. Printing through take control only works some of the time. Review collected by and hosted on G2.com.