--- title: N-able Take Control Reviews meta\_title: 'N-able Take Control Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 150 reviews by the users' company size, role or industry to find out how N-able Take Control works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 150 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- ### N-able Take Control Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of N-able Take Control, facilitating quick and seamless remote assistance for clients. [(2 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887422&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of N-able Take Control, allowing for quick remote assistance without hassle. [(2 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2057087&qs=pros-and-cons#reviews) Users appreciate the **efficient remote access** of N-able Take Control, enabling seamless troubleshooting without interrupting target device work. [(2 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887244&qs=pros-and-cons#reviews) Users value the **easy endpoint addition** for efficient remote assistance, enhancing the support experience with N-able Take Control. [(2 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2300421&qs=pros-and-cons#reviews) Users value the **central dashboard** of N-able Take Control, enhancing ease of use for managing customers effectively. [(1 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887228&qs=pros-and-cons#reviews) Users find the **implementation process overly complex** , making installation challenging and frustrating for many. [(2 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2300397&qs=pros-and-cons#reviews) Users report **severe mobile app issues** , including bugs and poor support, detracting from their overall experience. [(2 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2057086&qs=pros-and-cons#reviews) Users find the **installation process complex** , facing multiple prompts and difficulties with software removal post-session. [(1 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2341403&qs=pros-and-cons#reviews) Users experience **delay issues** with N-able Take Control, especially when handling large files or high-resolution displays. [(1 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887490&qs=pros-and-cons#reviews) Users find the product to be **expensive for its ineffective support and poor usability** , leading to frustration and dissatisfaction. [(1 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2300408&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of N-able Take Control ##### 1. Ease of Use Users appreciate the **ease of use** of N-able Take Control, facilitating quick and seamless remote assistance for clients. [ See 2 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887422&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin Y.") KY Kevin Y. Small-Business (50 or fewer emp.) 4.5/5 "Great remote assistance package to pair with RMM" What do you like about N-able Take Control? What I find most useful about N-able Take Control is how easy it is to add an endpoint for remote assistance. You can generate a short link or a code ![Jeff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff M.") JM Jeff M. Small-Business (50 or fewer emp.) 0.0/5 "Good onboarding. Terrible continued support." What do you like about N-able Take Control? Take Control is easy to use and is packed with features. It has everything you would need in a remote control software (and a little more). ##### 2. Easy Setup Users appreciate the **easy setup** of N-able Take Control, allowing for quick remote assistance without hassle. [ See 2 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2057087&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin Y.") KY Kevin Y. Small-Business (50 or fewer emp.) 4.5/5 "Great remote assistance package to pair with RMM" What do you like about N-able Take Control? What I find most useful about N-able Take Control is how easy it is to add an endpoint for remote assistance. You can generate a short link or a code ![John Keanu M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Keanu M.") JM John Keanu M. Small-Business (50 or fewer emp.) 4.5/5 "Easy setup and great features" What do you like about N-able Take Control? Take control is a great tool for technicians. It has comprehensive features that actually helps with troubleshooting. I am still amazed by the backgro ##### 3. Remote Access Users appreciate the **efficient remote access** of N-able Take Control, enabling seamless troubleshooting without interrupting target device work. [ See 2 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887244&qs=pros-and-cons#reviews) See Related User Reviews ![John Keanu M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Keanu M.") JM John Keanu M. Small-Business (50 or fewer emp.) 4.5/5 "Easy setup and great features" What do you like about N-able Take Control? Take control is a great tool for technicians. It has comprehensive features that actually helps with troubleshooting. I am still amazed by the backgro ![Óscar M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Óscar M.") ÓM Óscar M. Small-Business (50 or fewer emp.) 5.0/5 "Efficient and reliable remote support tool for seamless troubleshooting" What do you like about N-able Take Control? What I like best about N-able Take Control is its fast and reliable remote access, which allows us to troubleshoot and resolve issues quickly. The use ##### 4. Remote Control Users value the **easy endpoint addition** for efficient remote assistance, enhancing the support experience with N-able Take Control. [ See 2 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2300421&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin Y.") KY Kevin Y. Small-Business (50 or fewer emp.) 4.5/5 "Great remote assistance package to pair with RMM" What do you like about N-able Take Control? What I find most useful about N-able Take Control is how easy it is to add an endpoint for remote assistance. You can generate a short link or a code ![Jeff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff M.") JM Jeff M. Small-Business (50 or fewer emp.) 0.0/5 "Good onboarding. Terrible continued support." What do you like about N-able Take Control? Take Control is easy to use and is packed with features. It has everything you would need in a remote control software (and a little more). ##### 5. Dashboard Usability Users value the **central dashboard** of N-able Take Control, enhancing ease of use for managing customers effectively. [ See 1 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887228&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Take Control the remote access software for my business" What do you like about N-able Take Control? Ease of use and cetnral dashboard for all my customers. ### 5 Cons or Disadvantages of N-able Take Control ##### 1. Implementation Difficulty Users find the **implementation process overly complex** , making installation challenging and frustrating for many. [ See 2 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2300397&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin Y.") KY Kevin Y. Small-Business (50 or fewer emp.) 4.5/5 "Great remote assistance package to pair with RMM" What do you dislike about N-able Take Control? My least favorite aspect of N-able Take Control is the installation process for the agent. It is more complicated than just clicking an install button ![Jeff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff M.") JM Jeff M. Small-Business (50 or fewer emp.) 0.0/5 "Good onboarding. Terrible continued support." What do you dislike about N-able Take Control? The UI is atrocious, the implementation method is overly complex. Customer support is absolutely terrible. Been with N-able for less than 6 months on ##### 2. Mobile App Issues Users report **severe mobile app issues** , including bugs and poor support, detracting from their overall experience. [ See 2 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2057086&qs=pros-and-cons#reviews) See Related User Reviews ![Jeff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff M.") JM Jeff M. Small-Business (50 or fewer emp.) 0.0/5 "Good onboarding. Terrible continued support." What do you dislike about N-able Take Control? The UI is atrocious, the implementation method is overly complex. Customer support is absolutely terrible. Been with N-able for less than 6 months on ![John Keanu M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Keanu M.") JM John Keanu M. Small-Business (50 or fewer emp.) 4.5/5 "Easy setup and great features" What do you dislike about N-able Take Control? It is smooth when it comes to Windows devices. Mac devices sometimes lag. But what I wish is to have an Applet for Linux for easier set up. ##### 3. Complexity Users find the **installation process complex** , facing multiple prompts and difficulties with software removal post-session. [ See 1 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2341403&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin Y.") KY Kevin Y. Small-Business (50 or fewer emp.) 4.5/5 "Great remote assistance package to pair with RMM" What do you dislike about N-able Take Control? My least favorite aspect of N-able Take Control is the installation process for the agent. It is more complicated than just clicking an install button ##### 4. Delay Issues Users experience **delay issues** with N-able Take Control, especially when handling large files or high-resolution displays. [ See 1 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887490&qs=pros-and-cons#reviews) See Related User Reviews ![Óscar M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Óscar M.") ÓM Óscar M. Small-Business (50 or fewer emp.) 5.0/5 "Efficient and reliable remote support tool for seamless troubleshooting" What do you dislike about N-able Take Control? One downside of N-able Take Control is that the performance can occasionally be slower with larger files or high-resolution screens. Additionally, som ##### 5. Expensive Users find the product to be **expensive for its ineffective support and poor usability** , leading to frustration and dissatisfaction. [ See 1 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2300408&qs=pros-and-cons#reviews) See Related User Reviews ![Jeff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff M.") JM Jeff M. Small-Business (50 or fewer emp.) 0.0/5 "Good onboarding. Terrible continued support." What do you dislike about N-able Take Control? The UI is atrocious, the implementation method is overly complex. Customer support is absolutely terrible. Been with N-able for less than 6 months on ## Top-Rated Alternatives [ ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") TeamViewer 4.5/5(4,151) ](https://www.g2.com/products/teamviewer/reviews) [ ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect") ScreenConnect 4.7/5(504) ](https://www.g2.com/products/screenconnect/reviews) [ ![Atera](https://images.g2crowd.com/uploads/product/hd_favicon/361ba9ff073bf59453c903337f10f9d9/atera.svg "Atera") Atera 4.6/5(1,245) ](https://www.g2.com/products/atera/reviews) [ View All Alternatives ](https://www.g2.com/products/n-able-take-control/competitors/alternatives) DP David P. Mr Small-Business (50 or fewer emp.) 9/6/2019 "Smooth experience, easy to use. " 4.5/5 What do you like best about N-able Take Control? The connection is nice and quick. It's extremely handy having PowerShell and command line access to windows based systems. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? Sometimes when rebooting a system it can take a while to reconnect. There are times a new session needs to be started instead of waiting with the window open. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? It has been a great remote access utility for our use, but we've also been able extend this to our customers as well. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign SW Sean W. Director Enterprise (\> 1000 emp.) 9/5/2019 "Consistent access to remote Systems" 5/5 What do you like best about N-able Take Control? Prior to Ncentral upgrade/update to Take control, remote access to system was unreliable had to use secondary service (logmein) as backup for remote control. I like that The remote control is fast connections are stable and stay connected and reconnect even after interruption to network connection or system reboots. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? Really have no dislike of the take control Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? Easy connections to client able to resolve issues quickly, can even use mobile app Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 9/5/2019 "Fast remote access utility" 4.5/5 What do you like best about N-able Take Control? It connects extremely fast. I also like the file transfer capability. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? Sometimes it causes serious resources issues on the machine you are connecting to. We have yet to find a rhyme or reason as to the machines it chooses. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? It allows us to service clients quickly, whether they have an agent with N-Central, or if we are utilizing the standalone client and they are a time and materials customer. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 9/4/2019 "Good product, could use some work" 4/5 What do you like best about N-able Take Control? I like that it allows me to easily connect with clients, and especially like that I'm able to connect into Terminal Services sessions with users to better assist - which isn't something that normally comes with other solutions. It's also nice to have all the extras in the additional tabs (like command line, etc) Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? It often doesn't reconnect properly, it can become uninstalled on a device and is hard to get it reinstalled and often cuts out while using it, even when on a good internet connection. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? Being able to work directly with a client to resolve their issue without need of an on-site. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Daniel Watson S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel Watson S.") DS Daniel Watson S. Managing Director Information Technology and Services Small-Business (50 or fewer emp.) 9/5/2019 "Beats the pants off Teamviewer" 5/5 What do you like best about N-able Take Control? It works well, is fast and has a full set of features. We ditched Teamviewer for Takecontrol because we could avoid additonal per person and channel costs and it was the start of us earning MRR. Quite excited about the Passportal integration Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? Nothing really. We don't have any issues with it. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? easy secured access to our clients networks to provide support as needed. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign SD Shawn D. Managed Services Engineer Mid-Market (51-1000 emp.) 9/5/2019 "Take Control is Great!" 5/5 What do you like best about N-able Take Control? Take control is very robust. It has a shell interface and it has FTP built right in. It's very nice. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? If we could implement a full screen feature that spans across the entire monitor. That would be great. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? Sometimes there are slowness with a few customers. But I don't think these are issues with take control more with their environment. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 9/26/2019 "Makes Remote Control Easy" 5/5 What do you like best about N-able Take Control? Take Control is lightweight and easy to install. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? Take Control heartbeat will fail occasionally making it hard to connect to clients. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? Take Control makes it simple to quickly hop onto a problem device and resolve issues. PassPortal integration and other shortcuts add value to this remote control tool. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 9/5/2019 "Great Remote Control software" 4/5 What do you like best about N-able Take Control? The responsiveness of the software along with the file transfer / registry / command prompt feature is great. Customers really like the build in chat feature as well. It also deals with multiple displays wonderfully as well. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? I dislike the command prompt design with the textbox at the bottom to input commands. Unable to do tab complete etc. That is the only major thing I dislike. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? Gaining console access to machines, or getting into devices without RDP access or with slow RDP performance. It allows quicker access and engineers can complete tasks much quicker. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign CM Craig M. Senior Technician Small-Business (50 or fewer emp.) 9/6/2019 "Great remote access utility " 4.5/5 What do you like best about N-able Take Control? It's a very reliable remote access software. I've tried other applications before and none have been as reliable as Take Control. Connecting is fast and smooth. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? Sometimes when rebooting a system it can take sometime to reconnect. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? I'm able to connect to my customers computers and have them demonstrate exactly what isnt working for them. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Aaron H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron H.") AH Aaron H. Help Desk Technician Small-Business (50 or fewer emp.) 9/5/2019 "Great product with some amazing features on the way" 4/5 What do you like best about N-able Take Control? Very easy and intuitive to use. Has great remote background features. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? Switching between monitors can be cumbersome. Currently doesn't have a feature to lock agent input. UI integration with Solarwinds RMM is sometimes inaccurate. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? Able to remotely troubleshoot user issues, leading to time and money saved that would have otherwise been spent on going on-site. Review collected by and hosted on G2.com. 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