--- title: N-able Take Control Reviews meta\_title: 'N-able Take Control Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 150 reviews by the users' company size, role or industry to find out how N-able Take Control works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 150 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- ### N-able Take Control Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of N-able Take Control, facilitating quick and seamless remote assistance for clients. [(2 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887422&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of N-able Take Control, allowing for quick remote assistance without hassle. [(2 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2057087&qs=pros-and-cons#reviews) Users appreciate the **efficient remote access** of N-able Take Control, enabling seamless troubleshooting without interrupting target device work. [(2 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887244&qs=pros-and-cons#reviews) Users value the **easy endpoint addition** for efficient remote assistance, enhancing the support experience with N-able Take Control. [(2 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2300421&qs=pros-and-cons#reviews) Users value the **central dashboard** of N-able Take Control, enhancing ease of use for managing customers effectively. [(1 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887228&qs=pros-and-cons#reviews) Users find the **implementation process overly complex** , making installation challenging and frustrating for many. [(2 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2300397&qs=pros-and-cons#reviews) Users report **severe mobile app issues** , including bugs and poor support, detracting from their overall experience. [(2 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2057086&qs=pros-and-cons#reviews) Users find the **installation process complex** , facing multiple prompts and difficulties with software removal post-session. [(1 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2341403&qs=pros-and-cons#reviews) Users experience **delay issues** with N-able Take Control, especially when handling large files or high-resolution displays. [(1 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887490&qs=pros-and-cons#reviews) Users find the product to be **expensive for its ineffective support and poor usability** , leading to frustration and dissatisfaction. [(1 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2300408&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of N-able Take Control ##### 1. Ease of Use Users appreciate the **ease of use** of N-able Take Control, facilitating quick and seamless remote assistance for clients. [ See 2 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887422&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin Y.") KY Kevin Y. Small-Business (50 or fewer emp.) 4.5/5 "Great remote assistance package to pair with RMM" What do you like about N-able Take Control? What I find most useful about N-able Take Control is how easy it is to add an endpoint for remote assistance. You can generate a short link or a code ![Jeff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff M.") JM Jeff M. Small-Business (50 or fewer emp.) 0.0/5 "Good onboarding. Terrible continued support." What do you like about N-able Take Control? Take Control is easy to use and is packed with features. It has everything you would need in a remote control software (and a little more). ##### 2. Easy Setup Users appreciate the **easy setup** of N-able Take Control, allowing for quick remote assistance without hassle. [ See 2 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2057087&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin Y.") KY Kevin Y. Small-Business (50 or fewer emp.) 4.5/5 "Great remote assistance package to pair with RMM" What do you like about N-able Take Control? What I find most useful about N-able Take Control is how easy it is to add an endpoint for remote assistance. You can generate a short link or a code ![John Keanu M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Keanu M.") JM John Keanu M. Small-Business (50 or fewer emp.) 4.5/5 "Easy setup and great features" What do you like about N-able Take Control? Take control is a great tool for technicians. It has comprehensive features that actually helps with troubleshooting. I am still amazed by the backgro ##### 3. Remote Access Users appreciate the **efficient remote access** of N-able Take Control, enabling seamless troubleshooting without interrupting target device work. [ See 2 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887244&qs=pros-and-cons#reviews) See Related User Reviews ![John Keanu M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Keanu M.") JM John Keanu M. Small-Business (50 or fewer emp.) 4.5/5 "Easy setup and great features" What do you like about N-able Take Control? Take control is a great tool for technicians. It has comprehensive features that actually helps with troubleshooting. I am still amazed by the backgro ![Óscar M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Óscar M.") ÓM Óscar M. Small-Business (50 or fewer emp.) 5.0/5 "Efficient and reliable remote support tool for seamless troubleshooting" What do you like about N-able Take Control? What I like best about N-able Take Control is its fast and reliable remote access, which allows us to troubleshoot and resolve issues quickly. The use ##### 4. Remote Control Users value the **easy endpoint addition** for efficient remote assistance, enhancing the support experience with N-able Take Control. [ See 2 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2300421&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin Y.") KY Kevin Y. Small-Business (50 or fewer emp.) 4.5/5 "Great remote assistance package to pair with RMM" What do you like about N-able Take Control? What I find most useful about N-able Take Control is how easy it is to add an endpoint for remote assistance. You can generate a short link or a code ![Jeff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff M.") JM Jeff M. Small-Business (50 or fewer emp.) 0.0/5 "Good onboarding. Terrible continued support." What do you like about N-able Take Control? Take Control is easy to use and is packed with features. It has everything you would need in a remote control software (and a little more). ##### 5. Dashboard Usability Users value the **central dashboard** of N-able Take Control, enhancing ease of use for managing customers effectively. [ See 1 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887228&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Take Control the remote access software for my business" What do you like about N-able Take Control? Ease of use and cetnral dashboard for all my customers. ### 5 Cons or Disadvantages of N-able Take Control ##### 1. Implementation Difficulty Users find the **implementation process overly complex** , making installation challenging and frustrating for many. [ See 2 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2300397&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin Y.") KY Kevin Y. Small-Business (50 or fewer emp.) 4.5/5 "Great remote assistance package to pair with RMM" What do you dislike about N-able Take Control? My least favorite aspect of N-able Take Control is the installation process for the agent. It is more complicated than just clicking an install button ![Jeff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff M.") JM Jeff M. Small-Business (50 or fewer emp.) 0.0/5 "Good onboarding. Terrible continued support." What do you dislike about N-able Take Control? The UI is atrocious, the implementation method is overly complex. Customer support is absolutely terrible. Been with N-able for less than 6 months on ##### 2. Mobile App Issues Users report **severe mobile app issues** , including bugs and poor support, detracting from their overall experience. [ See 2 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2057086&qs=pros-and-cons#reviews) See Related User Reviews ![Jeff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff M.") JM Jeff M. Small-Business (50 or fewer emp.) 0.0/5 "Good onboarding. Terrible continued support." What do you dislike about N-able Take Control? The UI is atrocious, the implementation method is overly complex. Customer support is absolutely terrible. Been with N-able for less than 6 months on ![John Keanu M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Keanu M.") JM John Keanu M. Small-Business (50 or fewer emp.) 4.5/5 "Easy setup and great features" What do you dislike about N-able Take Control? It is smooth when it comes to Windows devices. Mac devices sometimes lag. But what I wish is to have an Applet for Linux for easier set up. ##### 3. Complexity Users find the **installation process complex** , facing multiple prompts and difficulties with software removal post-session. [ See 1 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2341403&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin Y.") KY Kevin Y. Small-Business (50 or fewer emp.) 4.5/5 "Great remote assistance package to pair with RMM" What do you dislike about N-able Take Control? My least favorite aspect of N-able Take Control is the installation process for the agent. It is more complicated than just clicking an install button ##### 4. Delay Issues Users experience **delay issues** with N-able Take Control, especially when handling large files or high-resolution displays. [ See 1 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887490&qs=pros-and-cons#reviews) See Related User Reviews ![Óscar M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Óscar M.") ÓM Óscar M. Small-Business (50 or fewer emp.) 5.0/5 "Efficient and reliable remote support tool for seamless troubleshooting" What do you dislike about N-able Take Control? One downside of N-able Take Control is that the performance can occasionally be slower with larger files or high-resolution screens. Additionally, som ##### 5. Expensive Users find the product to be **expensive for its ineffective support and poor usability** , leading to frustration and dissatisfaction. [ See 1 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2300408&qs=pros-and-cons#reviews) See Related User Reviews ![Jeff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff M.") JM Jeff M. Small-Business (50 or fewer emp.) 0.0/5 "Good onboarding. Terrible continued support." What do you dislike about N-able Take Control? The UI is atrocious, the implementation method is overly complex. Customer support is absolutely terrible. Been with N-able for less than 6 months on ## Top-Rated Alternatives [ ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") TeamViewer 4.5/5(4,152) ](https://www.g2.com/products/teamviewer/reviews) [ ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect") ScreenConnect 4.7/5(504) ](https://www.g2.com/products/screenconnect/reviews) [ ![Atera](https://images.g2crowd.com/uploads/product/hd_favicon/361ba9ff073bf59453c903337f10f9d9/atera.svg "Atera") Atera 4.6/5(1,245) ](https://www.g2.com/products/atera/reviews) [ View All Alternatives ](https://www.g2.com/products/n-able-take-control/competitors/alternatives) ![Moses H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moses H.") MH Moses H. Director Small-Business (50 or fewer emp.) 4/1/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "TakeControl - How remote control should work" 4/5 What do you like best about N-able Take Control? The emergency reboot option is excellent for hung servers. The ability shell into the machine as the SYSTEM account which allows for you to reset local passwords on local account and add user accounts using the net user and net localgroup commands Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? You will not type text to a login screen from the clipboard. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? Remote control, file transfers, password reset of local accounts, remote helpdesk support Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite AD Andrew D. Information Technology And Services Professional Computer Networking Small-Business (50 or fewer emp.) 9/30/2020 "Solid Remote Tool" 5/5 What do you like best about N-able Take Control? We have been using solarwinds take control for years. Its strongest suits are staying connected even on slow internet connections and having a good set of tools while connected. My favorite tools are changing client resolution, keystroke forwarding, changing to RDP connection, and file transferring. when paired with the solarwinds dashboard and Agent, Take Control acts like a background tool that pops up when you need it. It installs quickly on new devices and has been the most reliable remote software we have ever used. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? There are some features that would greatly improve the overall usefulness. Wake on Lan and better Monitor switching. There are many times in the daily workflow where a clients PC falls asleep after hours and there is no one on-site to wake it up or power it back on. I wish solar winds could integrate their WOL software directly into the dashboard, even if it automatically uses another pc on the network. I would also like to see improvements in multi-monitor viewing. As it stands all we get is a small window to manually click between. I wish there was an option to put the monitors into separable windows and place them on my own dual monitor setup, Or move them to two smaller windows on the same screen. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? Remotely supporting clients helps save on response time and cuts on travel expenses. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Michael K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael K.") MK Michael K. Sound Engineer Small-Business (50 or fewer emp.) 2/25/2021 "Finally found an 'easy-to-use' solution for remote control" 4.5/5 What do you like best about N-able Take Control? The portal is very intuitive and easy to setup & maintain Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? I would like to have additional customization of the client portion and web portal Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? I have eliminated the need to have three + tools in order to support clients that require remote control assistance. This product has been loaded up with the necessary tools to provide remote assistance... plus the ability to add my favorite tools to the platform Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Tyler F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler F.") TF Tyler F. Small-Business (50 or fewer emp.) 6/22/2020 "A great experience for both technicians and end users" 5/5 What do you like best about N-able Take Control? Installation is perfect for the end users. Very simple setup and seamless integration! All the controls that you expect like file transfer, terminal window, WOL, multi-display compatibility, etc.. Solarwinds definitely makes the best service that we've utilized on Mac devices. There's nothing that compares to how easy it is for them to install. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? We've had some recent issues during Windows updates that may require a user restart their computer to get the Take Control service running, again. The online portal is goofy and it would be great if it looked like the console, which is far more functional. Review collected by and hosted on G2.com. Recommendations to others considering N-able Take Control: Look at Take Control for software that feels like it's designed for big business, but is priced and available to the little guys. You will not be disappointed by the features and service. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? We mainly use Solarwinds as our backup to our RMM solution remote connections. It's a perfectly priced addition to our RMM costs. We love that the pricing is based on technician count and not unit endpoints. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Billy C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Billy C.") BC Billy C. Director Of Information Technology Small-Business (50 or fewer emp.) 12/2/2020 "TakeControl - Take it Easy" 5/5 What do you like best about N-able Take Control? Ease of use and how easy it is to work with a customer Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? I think the file transfer is a bit antiquated and could be better Review collected by and hosted on G2.com. Recommendations to others considering N-able Take Control: When working with N-Central, this product works hand and hand. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? It allows us to remotely troubleshoot our client computers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Robert G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert G.") RG Robert G. Managed Services Administrator Mid-Market (51-1000 emp.) 10/22/2019 "Solarwinds Take Control Review" 4.5/5 What do you like best about N-able Take Control? Take Control is a very good remote control (RAT) tool for all basic and advanced remote support and control of endpoints. Has both on demand and unattended sessions via code, link or calling card, as well as and end user feature that allows customers to have the benefit of a lighter Take Control session. Great product. Very happy with it. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? One catch that I have found is that if you do not setup each session as an unattended session, if the PC restarts you will lose your remote access and have to re-initiate a remote session again. On Demand sessions do not have the ability to start as a service, and therefore only run once the user profile has been loaded. Review collected by and hosted on G2.com. Recommendations to others considering N-able Take Control: Whether you use other Solarwinds products or not, Take Control and Take control Plus are excellent remote access tools that provide a full feature set for remote control and access of workstations and servers. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? Take Control is out primary tool for remote support of our customers and has reduced our annual cost for this type of tool by 1/3 over the previous tool we were using. Also integrates very nicely with our Solarwinds N-Central Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ashraf Ali S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashraf Ali S.") AS Ashraf Ali S. Senior Software Engineer Enterprise (\> 1000 emp.) 5/30/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Best solution for remote ticket solving" 4/5 What do you like best about N-able Take Control? Detailed dashboards and easy to configure workflows process. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? Limited integration with other software. Review collected by and hosted on G2.com. Recommendations to others considering N-able Take Control: SolarWinds is the betting option then most industry competitors. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? Better SLA mgmt and incident handling. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite JB James B. Network Engineer Mid-Market (51-1000 emp.) 9/5/2019 "Great Remote Control Tool" 4.5/5 What do you like best about N-able Take Control? We use Take Control both as the stand alone version as well as the one integrated with NCentral. I am very happy with the product, as it works great to remotely manage our client devices. It is cross platform and provides additional functionality like command line, registry editor, etc. beyond just the desktop interface. I use it on a daily basis and am a fan of the product. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? The only issue I’ve run into is on my Mac. It initially works fine. But if I leave a session running in the background for an extended period of time, it begins to spawn tons of child processes. As long as I close it when done, it’s fine, but if I forget about it, I might come back to dozens of additional windows. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? We use it every day to remotely troubleshoot client problems, manage servers, etc. The stand alone version also works great for one time rescue sessions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign DS Drake S. Technical Manager Information Technology and Services Small-Business (50 or fewer emp.) 9/5/2019 "One of the best products I have used!" 5/5 What do you like best about N-able Take Control? It is very intuitive and easy to use. The system info page for each device you remote into is spectacular. The ability to generate the "calling cards" has opened up a new way for us to provide remote service to end users who do not want to purchase a contract. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? There is not a whole lot that I dislike about the software. The main thing I would like to see is that when you connect to a computer it goes right to the remote control page instead of the chat function. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? This product has allowed us as a company to provide better more secure remote support to companies that are not currently under our management. Another benefit is that we no long have to send customers to an unbranded free remote connection software, which gives our end users more confidence in the service they are receiving. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Mitch C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mitch C.") MC Mitch C. Help Desk Technician Information Technology and Services Mid-Market (51-1000 emp.) 9/5/2019 "Useful and quick" 5/5 What do you like best about N-able Take Control? I like how user friendly the interface is for take control. I also enjoy how simple it is to setup and to implement it on our clients computers. It is also a very handy tool as I am able to remote into my clients computers with a laptop or a tablet using take control. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? The update process with take control is hit or miss. There will be one good update that fixes bugs, and then the next update will create new bugs that we have to work around. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? We are solving the problem of how to access our clients computers the most effectively. A huge benefit has been not having to work clients through on how to allow us to connect to their computer. Review collected by and hosted on G2.com. 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