--- title: N-able Take Control Reviews meta\_title: 'N-able Take Control Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 150 reviews by the users' company size, role or industry to find out how N-able Take Control works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 150 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- ### N-able Take Control Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of N-able Take Control, facilitating quick and seamless remote assistance for clients. [(2 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887422&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of N-able Take Control, allowing for quick remote assistance without hassle. [(2 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2057087&qs=pros-and-cons#reviews) Users appreciate the **efficient remote access** of N-able Take Control, enabling seamless troubleshooting without interrupting target device work. [(2 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887244&qs=pros-and-cons#reviews) Users value the **easy endpoint addition** for efficient remote assistance, enhancing the support experience with N-able Take Control. [(2 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2300421&qs=pros-and-cons#reviews) Users value the **central dashboard** of N-able Take Control, enhancing ease of use for managing customers effectively. [(1 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887228&qs=pros-and-cons#reviews) Users find the **implementation process overly complex** , making installation challenging and frustrating for many. [(2 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2300397&qs=pros-and-cons#reviews) Users report **severe mobile app issues** , including bugs and poor support, detracting from their overall experience. [(2 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2057086&qs=pros-and-cons#reviews) Users find the **installation process complex** , facing multiple prompts and difficulties with software removal post-session. [(1 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2341403&qs=pros-and-cons#reviews) Users experience **delay issues** with N-able Take Control, especially when handling large files or high-resolution displays. [(1 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887490&qs=pros-and-cons#reviews) Users find the product to be **expensive for its ineffective support and poor usability** , leading to frustration and dissatisfaction. [(1 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2300408&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of N-able Take Control ##### 1. Ease of Use Users appreciate the **ease of use** of N-able Take Control, facilitating quick and seamless remote assistance for clients. [ See 2 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887422&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin Y.") KY Kevin Y. Small-Business (50 or fewer emp.) 4.5/5 "Great remote assistance package to pair with RMM" What do you like about N-able Take Control? What I find most useful about N-able Take Control is how easy it is to add an endpoint for remote assistance. You can generate a short link or a code ![Jeff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff M.") JM Jeff M. Small-Business (50 or fewer emp.) 0.0/5 "Good onboarding. Terrible continued support." What do you like about N-able Take Control? Take Control is easy to use and is packed with features. It has everything you would need in a remote control software (and a little more). ##### 2. Easy Setup Users appreciate the **easy setup** of N-able Take Control, allowing for quick remote assistance without hassle. [ See 2 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2057087&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin Y.") KY Kevin Y. Small-Business (50 or fewer emp.) 4.5/5 "Great remote assistance package to pair with RMM" What do you like about N-able Take Control? What I find most useful about N-able Take Control is how easy it is to add an endpoint for remote assistance. You can generate a short link or a code ![John Keanu M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Keanu M.") JM John Keanu M. Small-Business (50 or fewer emp.) 4.5/5 "Easy setup and great features" What do you like about N-able Take Control? Take control is a great tool for technicians. It has comprehensive features that actually helps with troubleshooting. I am still amazed by the backgro ##### 3. Remote Access Users appreciate the **efficient remote access** of N-able Take Control, enabling seamless troubleshooting without interrupting target device work. [ See 2 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887244&qs=pros-and-cons#reviews) See Related User Reviews ![John Keanu M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Keanu M.") JM John Keanu M. Small-Business (50 or fewer emp.) 4.5/5 "Easy setup and great features" What do you like about N-able Take Control? Take control is a great tool for technicians. It has comprehensive features that actually helps with troubleshooting. I am still amazed by the backgro ![Óscar M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Óscar M.") ÓM Óscar M. Small-Business (50 or fewer emp.) 5.0/5 "Efficient and reliable remote support tool for seamless troubleshooting" What do you like about N-able Take Control? What I like best about N-able Take Control is its fast and reliable remote access, which allows us to troubleshoot and resolve issues quickly. The use ##### 4. Remote Control Users value the **easy endpoint addition** for efficient remote assistance, enhancing the support experience with N-able Take Control. [ See 2 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2300421&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin Y.") KY Kevin Y. Small-Business (50 or fewer emp.) 4.5/5 "Great remote assistance package to pair with RMM" What do you like about N-able Take Control? What I find most useful about N-able Take Control is how easy it is to add an endpoint for remote assistance. You can generate a short link or a code ![Jeff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff M.") JM Jeff M. Small-Business (50 or fewer emp.) 0.0/5 "Good onboarding. Terrible continued support." What do you like about N-able Take Control? Take Control is easy to use and is packed with features. It has everything you would need in a remote control software (and a little more). ##### 5. Dashboard Usability Users value the **central dashboard** of N-able Take Control, enhancing ease of use for managing customers effectively. [ See 1 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887228&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Take Control the remote access software for my business" What do you like about N-able Take Control? Ease of use and cetnral dashboard for all my customers. ### 5 Cons or Disadvantages of N-able Take Control ##### 1. Implementation Difficulty Users find the **implementation process overly complex** , making installation challenging and frustrating for many. [ See 2 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2300397&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin Y.") KY Kevin Y. Small-Business (50 or fewer emp.) 4.5/5 "Great remote assistance package to pair with RMM" What do you dislike about N-able Take Control? My least favorite aspect of N-able Take Control is the installation process for the agent. It is more complicated than just clicking an install button ![Jeff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff M.") JM Jeff M. Small-Business (50 or fewer emp.) 0.0/5 "Good onboarding. Terrible continued support." What do you dislike about N-able Take Control? The UI is atrocious, the implementation method is overly complex. Customer support is absolutely terrible. Been with N-able for less than 6 months on ##### 2. Mobile App Issues Users report **severe mobile app issues** , including bugs and poor support, detracting from their overall experience. [ See 2 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2057086&qs=pros-and-cons#reviews) See Related User Reviews ![Jeff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff M.") JM Jeff M. Small-Business (50 or fewer emp.) 0.0/5 "Good onboarding. Terrible continued support." What do you dislike about N-able Take Control? The UI is atrocious, the implementation method is overly complex. Customer support is absolutely terrible. Been with N-able for less than 6 months on ![John Keanu M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Keanu M.") JM John Keanu M. Small-Business (50 or fewer emp.) 4.5/5 "Easy setup and great features" What do you dislike about N-able Take Control? It is smooth when it comes to Windows devices. Mac devices sometimes lag. But what I wish is to have an Applet for Linux for easier set up. ##### 3. Complexity Users find the **installation process complex** , facing multiple prompts and difficulties with software removal post-session. [ See 1 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2341403&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin Y.") KY Kevin Y. Small-Business (50 or fewer emp.) 4.5/5 "Great remote assistance package to pair with RMM" What do you dislike about N-able Take Control? My least favorite aspect of N-able Take Control is the installation process for the agent. It is more complicated than just clicking an install button ##### 4. Delay Issues Users experience **delay issues** with N-able Take Control, especially when handling large files or high-resolution displays. [ See 1 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887490&qs=pros-and-cons#reviews) See Related User Reviews ![Óscar M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Óscar M.") ÓM Óscar M. Small-Business (50 or fewer emp.) 5.0/5 "Efficient and reliable remote support tool for seamless troubleshooting" What do you dislike about N-able Take Control? One downside of N-able Take Control is that the performance can occasionally be slower with larger files or high-resolution screens. Additionally, som ##### 5. Expensive Users find the product to be **expensive for its ineffective support and poor usability** , leading to frustration and dissatisfaction. [ See 1 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2300408&qs=pros-and-cons#reviews) See Related User Reviews ![Jeff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff M.") JM Jeff M. Small-Business (50 or fewer emp.) 0.0/5 "Good onboarding. Terrible continued support." What do you dislike about N-able Take Control? The UI is atrocious, the implementation method is overly complex. Customer support is absolutely terrible. Been with N-able for less than 6 months on ## Top-Rated Alternatives [ ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") TeamViewer 4.5/5(4,152) ](https://www.g2.com/products/teamviewer/reviews) [ ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect") ScreenConnect 4.7/5(504) ](https://www.g2.com/products/screenconnect/reviews) [ ![Atera](https://images.g2crowd.com/uploads/product/hd_favicon/361ba9ff073bf59453c903337f10f9d9/atera.svg "Atera") Atera 4.6/5(1,245) ](https://www.g2.com/products/atera/reviews) [ View All Alternatives ](https://www.g2.com/products/n-able-take-control/competitors/alternatives) ![RAVI K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RAVI K.") RK RAVI K. Vice President Small-Business (50 or fewer emp.) 12/21/2023 "Excellent service for small businesses at a competitive price" 4/5 What do you like best about N-able Take Control? Take Control is an excellent illustration of how effectively the software works with both PC and Mac, in contrast to certain other programmes that have problems on both platforms. The console is portable and comes with a USB loaded version for ease of use. Because the subscription fee is for each technician rather than per node, a small team can be quite flexible at the fixed monthly prices. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? Rebranding is not possible. Take Control does not have the same rebranding strategy as the majority of our other platforms and service offerings. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? Take Control grants you additional powers in addition to the ability to remotely take control of a managed machine's console. You can take control of the console, run commands in the background, access the registry, and work with the file system. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ted F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ted F.") TF Ted F. Jr. Systems & Endpoint Administrator Mining & Metals Mid-Market (51-1000 emp.) 12/24/2023 "This makes it easy to remotely control a system in the network. VERY useful to have." 5/5 What do you like best about N-able Take Control? We use the N-Able RMM, and as part of that software is the Take Control module. With a click or two, I am able to quickly and easily take over a remote system and do what I need. That has made it a breeze managing systems. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? Honestly, I can't think of anything I dislike about it... It's a tool that assists me in doing my job. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? It's helping me remote into systems when I need to get into them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite SG Sam G. Systems Admin Mid-Market (51-1000 emp.) 12/7/2023 "Not perfect, but as good as other tools" 4.5/5 What do you like best about N-able Take Control? What i like best about N-able Take Control is the ability to remotely manage our devices with command prompt, registry edits, file transfers, without having to take over the computer for the user. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? What I dislike about N-able Take Control is that the agent has issues at times with connecting and we have to reinstall or restart services on the remote machine. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? N-able Take Control solves the problem of gaining remote access to devices that are not on our network and are in remote places. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![☁ Diego L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "☁ Diego L.") ☁L ☁ Diego L. Cloud Business Development Small-Business (50 or fewer emp.) 5/23/2024 "The best tool for providing remote support at all levels" 5/5 What do you like best about N-able Take Control? Ease of use, versatility, cross-platform. Integrated with the entire N-able service ecosystem. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? concurrent licensing, I think it should stand out from the rest of the competition with a different licensing Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? Currently, I don't have any problems with this service. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Aditya D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya D.") AD Aditya D. Associate System Administrator Mid-Market (51-1000 emp.) 12/20/2023 Business partner of the seller or seller's competitor, not included in G2 scores. "N-able Review" 4.5/5 What do you like best about N-able Take Control? Network monitoring along with the other workstations and platforms makes it better that rest of the monitoring tools in the market. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? Longer support hours and not having precision solution to troubleshoot the problem are the factors that needs to be worked upon. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? As an MSP provider my customer's workstation and networking infrastructure is remotely monitored and secured by it. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ZS Zuber S. Enterprise (\> 1000 emp.) 12/26/2023 "N Able is far better then other Remote Desktop Support system." 4/5 What do you like best about N-able Take Control? Connections typically in under eight seconds, Native iOS and Android applications have no hybrid technology, Real-time session monitoring Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? Currently, nothing to describe. all features seem nice. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? Normally Windows Admin part is not able to access from Remote Support, Technician performance reporting that is very important for salary increment Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 9/5/2019 "easy to connect" 5/5 What do you like best about N-able Take Control? I like the fact it just works and is reliable. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? Sometimes it will cause the background not to show after disconnection. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? We use it to connect to everything and also as a backup to the agent. Review collected by and hosted on G2.com. Show More 3/22/2024 Validated ReviewerIncentivizedSource: G2 Gives Campaign JO Joe O. IT Consultant/Engineer Enterprise (\> 1000 emp.) 10/4/2022 "Reliable remote connectivity solution" 4/5 What do you like best about N-able Take Control? Very reliable. Rarely do we have issues with an agent not responding and when they are, they are usually easily fixed. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? It is a bit of a recourse hog. On older, slower devices, it really bogs down the machine. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? It allows us to give our clients a secure remote connection into their work computers remotely. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign JW Jared W. Tier 3 network Enginner & Technical lead Small-Business (50 or fewer emp.) 10/4/2022 "Excellent Remote control" 5/5 What do you like best about N-able Take Control? The ease of getting connected and the options that are presented once connected. File transferring, rebooting, etc Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? Sometimes its overlooked by users who are using a MAC to switch to the mac download Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? Any user that needs remote assistance that we cannot currently remote into solves all of that issue. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign DM Dipu M. Senior system and Data Analyst Mid-Market (51-1000 emp.) 10/4/2022 "Works all the time. Lets you help your customers in minutes." 5/5 What do you like best about N-able Take Control? Ease of use for our customers and our techs. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? It's slow to check in once the agent is back on line. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? It is helping us to help out customers faster. Review collected by and hosted on G2.com. 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