--- title: N-able Take Control Reviews meta\_title: 'N-able Take Control Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 150 reviews by the users' company size, role or industry to find out how N-able Take Control works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 150 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- ### N-able Take Control Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of N-able Take Control, facilitating quick and seamless remote assistance for clients. [(2 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887422&qs=pros-and-cons#reviews) Users appreciate the **easy setup** of N-able Take Control, allowing for quick remote assistance without hassle. [(2 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2057087&qs=pros-and-cons#reviews) Users appreciate the **efficient remote access** of N-able Take Control, enabling seamless troubleshooting without interrupting target device work. [(2 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887244&qs=pros-and-cons#reviews) Users value the **easy endpoint addition** for efficient remote assistance, enhancing the support experience with N-able Take Control. [(2 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2300421&qs=pros-and-cons#reviews) Users value the **central dashboard** of N-able Take Control, enhancing ease of use for managing customers effectively. [(1 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887228&qs=pros-and-cons#reviews) Users find the **implementation process overly complex** , making installation challenging and frustrating for many. [(2 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2300397&qs=pros-and-cons#reviews) Users report **severe mobile app issues** , including bugs and poor support, detracting from their overall experience. [(2 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2057086&qs=pros-and-cons#reviews) Users find the **installation process complex** , facing multiple prompts and difficulties with software removal post-session. [(1 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2341403&qs=pros-and-cons#reviews) Users experience **delay issues** with N-able Take Control, especially when handling large files or high-resolution displays. [(1 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887490&qs=pros-and-cons#reviews) Users find the product to be **expensive for its ineffective support and poor usability** , leading to frustration and dissatisfaction. [(1 mentions)](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2300408&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of N-able Take Control ##### 1. Ease of Use Users appreciate the **ease of use** of N-able Take Control, facilitating quick and seamless remote assistance for clients. [ See 2 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887422&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin Y.") KY Kevin Y. Small-Business (50 or fewer emp.) 4.5/5 "Great remote assistance package to pair with RMM" What do you like about N-able Take Control? What I find most useful about N-able Take Control is how easy it is to add an endpoint for remote assistance. You can generate a short link or a code ![Jeff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff M.") JM Jeff M. Small-Business (50 or fewer emp.) 0.0/5 "Good onboarding. Terrible continued support." What do you like about N-able Take Control? Take Control is easy to use and is packed with features. It has everything you would need in a remote control software (and a little more). ##### 2. Easy Setup Users appreciate the **easy setup** of N-able Take Control, allowing for quick remote assistance without hassle. [ See 2 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2057087&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin Y.") KY Kevin Y. Small-Business (50 or fewer emp.) 4.5/5 "Great remote assistance package to pair with RMM" What do you like about N-able Take Control? What I find most useful about N-able Take Control is how easy it is to add an endpoint for remote assistance. You can generate a short link or a code ![John Keanu M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Keanu M.") JM John Keanu M. Small-Business (50 or fewer emp.) 4.5/5 "Easy setup and great features" What do you like about N-able Take Control? Take control is a great tool for technicians. It has comprehensive features that actually helps with troubleshooting. I am still amazed by the backgro ##### 3. Remote Access Users appreciate the **efficient remote access** of N-able Take Control, enabling seamless troubleshooting without interrupting target device work. [ See 2 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887244&qs=pros-and-cons#reviews) See Related User Reviews ![John Keanu M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Keanu M.") JM John Keanu M. Small-Business (50 or fewer emp.) 4.5/5 "Easy setup and great features" What do you like about N-able Take Control? Take control is a great tool for technicians. It has comprehensive features that actually helps with troubleshooting. I am still amazed by the backgro ![Óscar M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Óscar M.") ÓM Óscar M. Small-Business (50 or fewer emp.) 5.0/5 "Efficient and reliable remote support tool for seamless troubleshooting" What do you like about N-able Take Control? What I like best about N-able Take Control is its fast and reliable remote access, which allows us to troubleshoot and resolve issues quickly. The use ##### 4. Remote Control Users value the **easy endpoint addition** for efficient remote assistance, enhancing the support experience with N-able Take Control. [ See 2 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2300421&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin Y.") KY Kevin Y. Small-Business (50 or fewer emp.) 4.5/5 "Great remote assistance package to pair with RMM" What do you like about N-able Take Control? What I find most useful about N-able Take Control is how easy it is to add an endpoint for remote assistance. You can generate a short link or a code ![Jeff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff M.") JM Jeff M. Small-Business (50 or fewer emp.) 0.0/5 "Good onboarding. Terrible continued support." What do you like about N-able Take Control? Take Control is easy to use and is packed with features. It has everything you would need in a remote control software (and a little more). ##### 5. Dashboard Usability Users value the **central dashboard** of N-able Take Control, enhancing ease of use for managing customers effectively. [ See 1 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887228&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Take Control the remote access software for my business" What do you like about N-able Take Control? Ease of use and cetnral dashboard for all my customers. ### 5 Cons or Disadvantages of N-able Take Control ##### 1. Implementation Difficulty Users find the **implementation process overly complex** , making installation challenging and frustrating for many. [ See 2 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2300397&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin Y.") KY Kevin Y. Small-Business (50 or fewer emp.) 4.5/5 "Great remote assistance package to pair with RMM" What do you dislike about N-able Take Control? My least favorite aspect of N-able Take Control is the installation process for the agent. It is more complicated than just clicking an install button ![Jeff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff M.") JM Jeff M. Small-Business (50 or fewer emp.) 0.0/5 "Good onboarding. Terrible continued support." What do you dislike about N-able Take Control? The UI is atrocious, the implementation method is overly complex. Customer support is absolutely terrible. Been with N-able for less than 6 months on ##### 2. Mobile App Issues Users report **severe mobile app issues** , including bugs and poor support, detracting from their overall experience. [ See 2 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2057086&qs=pros-and-cons#reviews) See Related User Reviews ![Jeff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff M.") JM Jeff M. Small-Business (50 or fewer emp.) 0.0/5 "Good onboarding. Terrible continued support." What do you dislike about N-able Take Control? The UI is atrocious, the implementation method is overly complex. Customer support is absolutely terrible. Been with N-able for less than 6 months on ![John Keanu M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Keanu M.") JM John Keanu M. Small-Business (50 or fewer emp.) 4.5/5 "Easy setup and great features" What do you dislike about N-able Take Control? It is smooth when it comes to Windows devices. Mac devices sometimes lag. But what I wish is to have an Applet for Linux for easier set up. ##### 3. Complexity Users find the **installation process complex** , facing multiple prompts and difficulties with software removal post-session. [ See 1 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2341403&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin Y.") KY Kevin Y. Small-Business (50 or fewer emp.) 4.5/5 "Great remote assistance package to pair with RMM" What do you dislike about N-able Take Control? My least favorite aspect of N-able Take Control is the installation process for the agent. It is more complicated than just clicking an install button ##### 4. Delay Issues Users experience **delay issues** with N-able Take Control, especially when handling large files or high-resolution displays. [ See 1 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=1887490&qs=pros-and-cons#reviews) See Related User Reviews ![Óscar M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Óscar M.") ÓM Óscar M. Small-Business (50 or fewer emp.) 5.0/5 "Efficient and reliable remote support tool for seamless troubleshooting" What do you dislike about N-able Take Control? One downside of N-able Take Control is that the performance can occasionally be slower with larger files or high-resolution screens. Additionally, som ##### 5. Expensive Users find the product to be **expensive for its ineffective support and poor usability** , leading to frustration and dissatisfaction. [ See 1 mentions ](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bsentiment_snippet%5D=2300408&qs=pros-and-cons#reviews) See Related User Reviews ![Jeff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff M.") JM Jeff M. Small-Business (50 or fewer emp.) 0.0/5 "Good onboarding. Terrible continued support." What do you dislike about N-able Take Control? The UI is atrocious, the implementation method is overly complex. Customer support is absolutely terrible. Been with N-able for less than 6 months on ## Top-Rated Alternatives [ ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") TeamViewer 4.5/5(4,151) ](https://www.g2.com/products/teamviewer/reviews) [ ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect") ScreenConnect 4.7/5(504) ](https://www.g2.com/products/screenconnect/reviews) [ ![Atera](https://images.g2crowd.com/uploads/product/hd_favicon/361ba9ff073bf59453c903337f10f9d9/atera.svg "Atera") Atera 4.6/5(1,245) ](https://www.g2.com/products/atera/reviews) [ View All Alternatives ](https://www.g2.com/products/n-able-take-control/competitors/alternatives) ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") AH Verified User in Human Resources Mid-Market (51-1000 emp.) 9/5/2019 "Take Control Review" 4/5 What do you like best about N-able Take Control? That it is easy for users to connect and for me to connect to them Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? Session can be unreliable at times, resulting in users frustration Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? System administrator issues, less need to talk on the phone Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign AB Andrew B. Mr Small-Business (50 or fewer emp.) 11/14/2018 Business partner of the seller or seller's competitor, not included in G2 scores. "Great remote control software" 5/5 What do you like best about N-able Take Control? I can connect to the computers quickly and the connection is very stable. The client updates automatically saving time. I can transfer files directly to and from the computer enabling quicker patching of software. The clients are all easily managed from the central console. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? Sometimes on older computers the software can be a little resource heavy. Other than that the software works superbly. Review collected by and hosted on G2.com. Recommendations to others considering N-able Take Control: For a remote support company the simplicity of the console is excellent and offers genuinely useful tools that make the job easier. Jobs can be transferred between technicians which is a great bonus. If the remote user has poor internet speed the connection quality can be easily adjusted to use less bandwidth. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? Day to day problems fixed, from cannot print, cannot email or cannot access server. I can update sofware remotely, and then restart and software automatically reconnects. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![John Paul H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John Paul H.") JH John Paul H. Managing Director Information Technology and Services Small-Business (50 or fewer emp.) 11/13/2018 "Excellent!" 5/5 What do you like best about N-able Take Control? I perform at least 30 sessions a day with approx 3X the amount of money I would make if I was calling to sites to perform traditional IT services. We charge a minimum connection fee and the client is happy to pay and be back working within a short time rather that waiting for next day service Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? I do not have any dislikes - I am very pleased Review collected by and hosted on G2.com. Recommendations to others considering N-able Take Control: Take Control and Take the leap into a great product! you wont regret it. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? I am improving cash flow and providing prompt response times - My clients always reccomend our services to other business contacts Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Victory H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victory H.") VH Victory H. Owner Computer Hardware Small-Business (50 or fewer emp.) 11/13/2018 "Seems to be an improvement" 5/5 What do you like best about N-able Take Control? I do like the change in the name - it seems to be very similar Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? We do dislike that you aren't automatically logged out. Sometimes a staff member will forget to logout before leaving for the day, then we have to go through everybody's computer figuring out who is still logged in so the next person can log in.. I wish after a certain amount of time of inactivity, it just automatically logged out. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? We are able to make plenty of money without the cost of sending out a technician for minor issues (virus issues, back up implementation, tune ups, etc.) Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller PP Paulo P. Paulo Pinto Small-Business (50 or fewer emp.) 11/14/2018 "Best remoto control software" 5/5 What do you like best about N-able Take Control? Easy to use and fast. Can transfer files to remote computer. We can have all of our clients computer ready to access on a click of a button With the new web interface we can remote access our clients from anywhere without the need of installing any software Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? Sometimes there are somes resolutions issues no remote access. Remote acces from mobile devices is not available yet Remote access to IOS devices not possible Review collected by and hosted on G2.com. Recommendations to others considering N-able Take Control: best service for best price Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? We are a software developer company and we use Take Control do deploy and update our client computers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 9/5/2019 "Take Control" 5/5 What do you like best about N-able Take Control? Very easy to use. Functional. Fits our needs. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? Mobile has some issues on iOS and doesn't allow control, only viewing. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? Remote Control for clients. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 9/5/2019 "Great easy to use convenient product" 5/5 What do you like best about N-able Take Control? Ease of use integrated into the N-able product Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? There's nothing I actually dislike in this product Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? Usually desktop related issues/licencing issues etc Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign JG Jim G. Sr. Systems Engineer Small-Business (50 or fewer emp.) 11/9/2018 "Great remote access tool" 5/5 What do you like best about N-able Take Control? This tool is very easy to use. Quick setup and you are off and running. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? It would be nice to see multiple screens at the same time. When you have someone with 3 or more screens, you have to constantly bounce around to get on the screen where they run each program. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? We are able to jump on the customer's computer and see what they are seeing. We do software installs. We have been using the product for about 4 years now. Much easier to use than a lot of other products we tried. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller DS Daniel S. Owner Small-Business (50 or fewer emp.) 11/10/2018 "Excellent Platform for remote support" 5/5 What do you like best about N-able Take Control? Able to perform complete support operations required by customers with minimal impact on the customer since it provides complete admin control. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? That it logs out the user session whenever accessing the app on another device (i.e. doing remote support using a pc, then need to start another session while away from the pc using a phone or tablet. Review collected by and hosted on G2.com. Recommendations to others considering N-able Take Control: Try it and you will like it in my opinion. Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? Keeping systems updated and running smoothly, providing remote support live or unattended with customer for issues they are experiencing. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller IC Igor C. Support Small-Business (50 or fewer emp.) 11/9/2018 "Amazing Support Tool" 5/5 What do you like best about N-able Take Control? Take control has awsome features to monitoring. It helps a lot when you need to keep an eye for your VIP clients. Review collected by and hosted on G2.com. What do you dislike about N-able Take Control? The web version of the console still lack some features like the Wake-on-LAN command. But overall it's pretty good Review collected by and hosted on G2.com. Recommendations to others considering N-able Take Control: General improvements on the web plataform, like addition of the Wake-on-LAN feature Review collected by and hosted on G2.com. What problems is N-able Take Control solving and how is that benefiting you? It provides instant and fast remote access to all clients. This instant and easy access is what makes my company stand out when it comes to remote support. Review collected by and hosted on G2.com. 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