--- title: N-able Take Control Reviews meta_title: 'N-able Take Control Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 150 reviews by the users' company size, role or industry to find out how N-able Take Control works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 150 scale: '5' date_modified: '2026-08-07' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # N-able Take Control Reviews **Vendor:** N-able **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.5/5.0 **Total Reviews:** 150 ## About N-able Take Control N-able™ Take Control Plus is a cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices quickly with fast, powerful tech tools. N-able Take Control Plus offers: • Attended and unattended remote sessions • Fast connection in under 8 seconds • Support for Windows®, Mac®, and Linux® machines (MSPs can work from those platforms or their iOS® or Android® devices with our native app) • Customizable dashboards and reports • Effective diagnostics tools • Available branding, with tailored logos, post-session surveys, calling cards, and emails • N-able Passportal integration for automated credential injection during remote support sessions • Multiple in-session features such as file transfer, power shell access, chat, desktop customization, remote printing, etc. Take Control Plus offers 500 install agents and 10 end-user accounts—try it free for 14 days and then buy with simple online purchasing. No credit card required. ## N-able Take Control Pros & Cons **What users like:** - Users appreciate the **ease of use** of N-able Take Control, facilitating quick and seamless remote assistance for clients. (2 reviews) - Users appreciate the **easy setup** of N-able Take Control, allowing for quick remote assistance without hassle. (2 reviews) - Users appreciate the **efficient remote access** of N-able Take Control, enabling seamless troubleshooting without interrupting target device work. (2 reviews) - Users value the **easy endpoint addition** for efficient remote assistance, enhancing the support experience with N-able Take Control. (2 reviews) - Users value the **central dashboard** of N-able Take Control, enhancing ease of use for managing customers effectively. (1 reviews) - Users appreciate the **deployment ease** of N-able Take Control, enabling quick setup with simple applet downloads. (1 reviews) - Users value the **easy installation** process of N-able Take Control, enhancing remote support capabilities seamlessly. (1 reviews) - Integrations (1 reviews) - Productivity Improvement (1 reviews) - Reliability (1 reviews) **What users dislike:** - Users find the **implementation process overly complex** , making installation challenging and frustrating for many. (2 reviews) - Users report **severe mobile app issues** , including bugs and poor support, detracting from their overall experience. (2 reviews) - Users find the **installation process complex** , facing multiple prompts and difficulties with software removal post-session. (1 reviews) - Users experience **delay issues** with N-able Take Control, especially when handling large files or high-resolution displays. (1 reviews) - Users find the product to be **expensive for its ineffective support and poor usability** , leading to frustration and dissatisfaction. (1 reviews) - Users experience **limited compatibility** with N-able Take Control, particularly on Mac and lacking support for Linux. (1 reviews) - Users experience **missing features** and slower performance with larger files or high-resolution screens in N-able Take Control. (1 reviews) - Poor Customer Support (1 reviews) - Users experience occasional **remote control issues** when the connected PC's background turns black unexpectedly. (1 reviews) - Screen Resolution (1 reviews) ## N-able Take Control Reviews ### 1. Good onboarding. Terrible continued support. **Rating:** 0.0/5.0 stars **Reviewed by:** Jeff M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about N-able Take Control?** Take Control is easy to use and is packed with features. It has everything you would need in a remote control software (and a little more). **What do you dislike about N-able Take Control?** The UI is atrocious, the implementation method is overly complex. Customer support is absolutely terrible. Been with N-able for less than 6 months on a 1-year contract. Support has been terrible and the product line is stuck in the stone ages. I've been 1 month on now with zero ability to support clients through the mobile app, verifiable and reproducible bug with text input. I asked to have some consideration for cancellation because the product literally does not work for me as they sold it. They refused. They will never get a professional recommendation moving forward. **What problems is N-able Take Control solving and how is that benefiting you?** It's not solving any problems for me right now. It's creating headaches. ### 2. Used to Be Affordable **Rating:** 0.0/5.0 stars **Reviewed by:** Mark O. | Owner, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2016 **What do you like best about N-able Take Control?** When this software belonged to a little company called BeAnywhere it was everything that an independent IT person wanted. You could call and talk to a person in techsupport and the software was very affordable even in it's enterprise function. **What do you dislike about N-able Take Control?** Since it's acquisition by the conglomerate, greedy and overpriced MSP the software has doubled in price, you have to sign contracts and the company is difficult to communicate with. The package is pretty much the same and I used it faithfully for almost 10 years but now it's fallen into the hands of a company that has a reputation for overcharging for their services. There are still a great deal of IT software solutions out there that don't cost an arm and a leg that out perform their software and service. **Recommendations to others considering N-able Take Control:** The competition offers the same for less and there are many to choose from. Find one you like best and go with pricing because they all pretty much have the same features. **What problems is N-able Take Control solving and how is that benefiting you?** Remote connectivity to my clients is very important to my business and is a standard in the industry now ## N-able Take Control Discussions - [What is N-able Take Control used for?](https://www.g2.com/discussions/what-is-n-able-take-control-used-for) - [Can the tool use a browser to differentiate when you send an email to different platforms?](https://www.g2.com/discussions/can-the-tool-use-a-browser-to-differentiate-when-you-send-an-email-to-different-platforms) - 1 upvote - [How can i integrate SolarWinds with Asset management tools](https://www.g2.com/discussions/27720-how-can-i-integrate-solarwinds-with-asset-management-tools) - [View N-able Take Control pricing details and edition comparison](https://www.g2.com/products/n-able-take-control/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+15%3A29%3A05+-0500&secure%5Bsession_id%5D=180b605b-d174-447c-85b5-7c5d51266ffc&secure%5Btoken%5D=34f23d6747ad63ef9d6a168f3bbc581ef692948c01fb0102fdd49b50b10a233e&format=llm_user) ## N-able Take Control Features **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Maintenance** - Remote Reboot - Remote Printing **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Security** - Data Encryption - Compliance **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform - Video Support **Performance** - Reporting **Additional Functionality** - Remote Monitoring & Management - AI Copilot - SSL Security - File Transfer - Two-Factor Authentication - Single Sign On - Compliance Management - Collaboration Tools - Summary Reports - Activity Dashboard - Chat/Messaging - Generative AI - Session Transfer - Remote Update/Installation - Audit Trail - Customizable Branding - Server Monitoring - Real-Time Updates - Troubleshooting - Real-Time Monitoring - Workflow Management - Multiple User Accounts - Multi-Channel Communication - CRM - Surveys & Feedback - Activity Tracking - Self Service Portal - API - Support Ticket Management - Access Controls/Permissions - Remote Access/Control - User Management - Customizable Reports - Real-Time Notifications - Video Conferencing - Diagnostic Tools - Third-Party Integrations - Reporting/Analytics ## Top N-able Take Control Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,046 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - 4.7/5.0 (479 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,227 reviews)