so much useful information all ready on the dashboard of my PC. I can manage and resolve any issue of my clientele in an instant. The speed of receiving information about the Client's infrastructures is impressive, and I can operate on any problem in a simple and very professional way. Review collected by and hosted on G2.com.

It's hard to say what is not liked. In terms of Solution, there is a lot to work on and probably never usable for small and medium-small Clients. Technically impeccable for total control over large Clients. I find the simple but efficient operational concept preferable to more sophisticated and ultimately dispersive visualization models. Review collected by and hosted on G2.com.

It covers the essential functions expected from an RMM and performs them quite well. The platform includes standard monitoring and checks, and it also allows you to create or upload your own custom checks. You can schedule these as needed and set up automated alerts. Review collected by and hosted on G2.com.

The user interface feels somewhat clunky, making it challenging to quickly identify problem devices at a glance. Review collected by and hosted on G2.com.

The capabilities of N-able N-Sight RMM are very beneficial and useful for business support teams. When everything works as it should, it facilitates smooth customer service, which enhances efficiency and responsiveness. This enhances the quality of service that we provide to clients directly, supporting us in fulfilling their needs proficiently and professionally. Review collected by and hosted on G2.com.

The features are valuable for support teams, enabling seamless customer service. However, the UI feels outdated, and occasional onboarding issues like failed EDR installs need improvement, though these are not frequent. Review collected by and hosted on G2.com.

I like the ease of use. It is user friendly and easy to navigate to anywhere and anything you need. Review collected by and hosted on G2.com.

The customer support tab needs some help. It doesn't always have all the options I find that fits my errors. Review collected by and hosted on G2.com.

The product is easy to use and easy to implement. I use it daily every morning. I've become proficient with monitoring templates and automation which has greatly improved my onboarding and operational efficiency. Customer support is often very helpful and this quite a bit of documentation, recordings, office hours, and boot camps. No company I know does more to educate their partners. Review collected by and hosted on G2.com.

Tasks sometimes execute when they should and sometimes they are greatly delayed. I know there is work being done in this regard. I'd like to see some consistency and stability. Also, more reports need to be available in PDF form not .CSV and .XML. Review collected by and hosted on G2.com.

Very easy to use, understand and very indepth tools are used that can be to protect the clients network. Review collected by and hosted on G2.com.

Everything is great and no issues at all. Review collected by and hosted on G2.com.

Ease of use and integration with multiple tools make it a versatile solution. Its automation capability saves valuable time, and real-time monitoring ensures proactive management of systems. In addition, technical support is fast and efficient. Review collected by and hosted on G2.com.

Its ease of use and integration with multiple tools make it a versatile solution. Its automation capability saves valuable time, and real-time monitoring ensures proactive system management. Additionally, technical support is quick and effective. Review collected by and hosted on G2.com.

I really am looking for someone to help me figure out what I am doing in the back office. Is there something I should be doing everyday? I want this to be basically set up and hands off for the most part. Review collected by and hosted on G2.com.

It all seems very informational, but I need more of a one on one to assist me with this. Review collected by and hosted on G2.com.

Very easy to use interface with lots of information at your fingertips. Can be simple information, but can also give you more granular and advanced information for clients and techs. Very easy to implement the agents and onboard customers. Customer support is very easy to get a hold of, via phone or chat. Review collected by and hosted on G2.com.

Price can be a bit high. It's a fair price, but may be a barrier to entry for shops with less clients. Review collected by and hosted on G2.com.

Before I used the dashboard, I watched at least 20 short videos in their Youtube account to familiarize with the dashboard. These short videos are only around 1-2 minutes. After that, It was smooth logging in and adding my devices. The dashboard is pretty straightforward and just looking at it, I know what to click and do so it didn't take long for the implementation to complete and add my devices to appear in the dashboard. Running the default checks is automatic right after adding a device which I really like. There's an option to add more checks but I think the default ones are already good enough.

One thing I also like is the Script Manager. I don't know how to script but Script Manager I can just go into the pre-made cookbooks, download them and start running as an Automated task on my device. I haven't done it but they also have integrations with PSA, Backup and Recovery, as well as Password manager and more.

The N-Able Me portal is also a helpful tool for documentation and support. It's good to have a single console to do both. Review collected by and hosted on G2.com.

I really like the short waiting time to install the agent but it's really good to have like a loading bar to know where you are in the installation. I haven't had any unsuccessful installation but I don't know what will happen if there is. Review collected by and hosted on G2.com.