Netsmart considers no question trivial and will respond appropriately to any issue of the caller Review collected by and hosted on G2.com.
I have not experienced any issue that would apply Review collected by and hosted on G2.com.
The ongoing support from Netsmart to address any matters the team and I may have 24/7. Review collected by and hosted on G2.com.
Advanced systems require ongoing support and changes. The same innovated product we beneift from comes with a price. But with the team we're assinged, we're working through it! Review collected by and hosted on G2.com.
I usually receive a phone call or response within the hour of asking for help Review collected by and hosted on G2.com.
Getting directed to the wrong person for Review collected by and hosted on G2.com.
We have a team of contacts to work on fine-tunning the operation and understanding of the system. Review collected by and hosted on G2.com.
The integration between the two sides of the software is not always smooth. Review collected by and hosted on G2.com.
Netmsart myUnity is user friendly and easy to understand. Review collected by and hosted on G2.com.
Having a back office side & clinical side Review collected by and hosted on G2.com.
We appreciate your feedback. We are glad you find our EHR is user friendly and easy to understand. We value client suggestions and will review ways to continue to enhance our offerings to better meet the needs of clients.
Full solution offering clinical, back office, and mobile options. Review collected by and hosted on G2.com.
It is challenging to understand the flow of data between the different facets of the system. Review collected by and hosted on G2.com.
I like how easy it is to find infomation Review collected by and hosted on G2.com.
We are still working through the kinks in reports Review collected by and hosted on G2.com.
The banner at the top that displays patient names and pertinent information makes it easy to ID the patient. It’s also very inclusive of all topics necessary. Review collected by and hosted on G2.com.
The tab titles aren’t obviously named and aren’t well organized. I didn’t know nursing notes were under census —> notes. It also is confusing how all the documents are titled. If they’re MD notes, it should be displayed at the tab. Instead I have to click all of Hospital clinal notes to find it. Review collected by and hosted on G2.com.
Notes are easy to access once you get the hang of the software Review collected by and hosted on G2.com.
Navigation is hard for first time users. Review collected by and hosted on G2.com.
Medication profile is easy to use
Easy to navigate back and forth
Time to complete is reasonable
Information for the case is helpful and appropriate
Patient profile and entire chart easy to access
Log in from smart phone is no problem Review collected by and hosted on G2.com.
The section with eligibility
Is confusing
The goal and intervention is confusing initially
But with some instructions this section is very informative and makes the case more comprehensive and informative Review collected by and hosted on G2.com.