--- title: MyQ Reviews meta\_title: 'MyQ Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 124 reviews by the users' company size, role or industry to find out how MyQ works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 124 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # MyQ Reviews & Product Details Visit Website MyQ develops print management solutions designed to make printing personalized, secure, and cost-effective. MyQ X features an intuitive user interface that supports deep personalization, allowing users to complete everyday tasks quickly through one-click actions. Powerful document workflows streamline scanning through smart automation, while advanced accounting and reporting tools provide clear insight into print costs and usage. MyQ Roger, a public cloud solution, allows users to browse cloud storages, print documents anytime from anywhere, and create customized scanning workflows that can even be triggered by voice commands. MyQ Roger turns a smartphone into a portable digital office, enabling documents handling from anywhere with an internet connection. Built on a public cloud architecture, MyQ Roger always delivers high availability and supports organizations of any size on their digital transformation journey. * * * Product Website MyQ Seller [MyQ](https://www.g2.com/sellers/myq) Discussions [MyQ Community](https://www.g2.com/products/myq/discuss) Languages Supported Arabic, Bosnian, Bulgarian, Czech, Welsh, Danish, German, English, Estonian, Finnish, French, Croatian, Hungarian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Turkish, Chinese (Simplified), Chinese (Traditional) Solution Type All-in-One Overview by MyQ Solution Show More ## Pricing Pricing provided by MyQ. ### MyQ Smart Free 1 Multifunction Printer [ View More Pricing Information ](https://www.g2.com/products/myq/pricing) ## MyQ Integrations (1) What do users say about integrations? Verified by MyQ [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews) Show More ![Fredpa M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fredpa M.") FM Fredpa M. Ingeniero de soporte Outsourcing/Offshoring Mid-Market (51-1000 emp.) 7/13/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Very useful print redundancy: continuity without reconfiguring queues" 4/5 What do you like best about MyQ? Redundancy at the printing service level is very useful: if a multifunctional device fails, the user can use any other device embedded with MyQ, without needing to add another printer or create a new print queue. Review collected by and hosted on G2.com. What do you dislike about MyQ? One aspect that could be improved is allowing the modification of notification settings. For example, the toner level notification only activates when it reaches 20%; if I wanted to receive it at a different toner percentage, MyQ does not allow me to do so. Review collected by and hosted on G2.com. What problems is MyQ solving and how is that benefiting you? MyQ solves print control in an environment where it is necessary to know and control what users print. It also allows me to centralize users in a database, which facilitates the management of users and passwords. Additionally, workflows can be automated, for example, document digitization can be directed to the destination we need. Review collected by and hosted on G2.com. Show More Response from Andre Munhoz Pinto of MyQ [Editedit](https://www.g2.com/survey_responses/myq-review-13099925/official_response/edit) Thank you for taking the time to share your experience with MyQ. It's great to hear that features like print redundancy, centralized user management, and workflow automation are delivering real value in your environment. We also appreciate your suggestion regarding configurable toner notification thresholds. Feedback like this helps us continue improving the product. Thanks again for your support and for being part of the MyQ community! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Cristian Andres G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cristian Andres G.") CG Cristian Andres G. Ingeniero de Soporte Nacional Business Supplies and Equipment Mid-Market (51-1000 emp.) 7/14/2026 "MyQ: complete print control and practical management after the initial curve" 4.5/5 What do you like best about MyQ? MyQ has different printing methods, covering the full range of possibilities and providing an adequate system for print control and management. It is a software that, although it may be a bit complex to manage at first, after gaining some experience, becomes a very practical and easy-to-manage tool. Review collected by and hosted on G2.com. What do you dislike about MyQ? I would think that what I like least about MyQ is the complexity of port management it requires. There are often difficulties in implementing solutions, as many times antivirus and/or firewalls block ports necessary for the proper functioning of MyQ, mainly for the installation/activation of embedded systems. Review collected by and hosted on G2.com. What problems is MyQ solving and how is that benefiting you? The main drawback it addresses is that of massive deployments, as it has tools that facilitate the implementation of solutions. Review collected by and hosted on G2.com. Show More Response from Andre Munhoz Pinto of MyQ [Editedit](https://www.g2.com/survey_responses/myq-review-13102760/official_response/edit) Hi Cristian, thank you for your honest feedback. It's great to hear MyQ is delivering the security and control you expect. We understand that in some cases the installation may require more steps and efforts, especially in complex IT environments. While some additional configuration is necessary to support MyQ's deep integration with MFDs, we're continuously working to simplify deployment and improve the experience. Your feedback is truly appreciated. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated IN Ivan dario N. ingeniero de soporte Mid-Market (51-1000 emp.) 7/17/2026 "Greater security and control of prints with MyQ" 4.5/5 What do you like best about MyQ? The main advantages of using MyQ are increased security, Follow-Me Printing, better control of prints, cost reduction, centralized management, scan automation, management of multiple locations, and high document availability. Review collected by and hosted on G2.com. What do you dislike about MyQ? installation and configuration can become complex since it's not just about installing the program and starting to print. Usually, several steps need to be configured, which can become complex in a complex infrastructure. Review collected by and hosted on G2.com. What problems is MyQ solving and how is that benefiting you? MyQ primarily solves problems related to lack of control, security, and management of printing. The benefit is that there is no paper waste in the printing machines. Review collected by and hosted on G2.com. Show More Response from Andre Munhoz Pinto of MyQ [Editedit](https://www.g2.com/survey_responses/myq-review-13123730/official_response/edit) Hello Ivan, thanks for sharing your experience with MyQ! It's great to know the platform is helping you printing more securely and efficiently. We also appreciate your feedback on configuration and will use it as we continue improving the deployment experience. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated NS Nabil S. Small-Business (50 or fewer emp.) 5/9/2026 "Reliable Print Management Backbone for Enterprises" 5/5 What do you like best about MyQ? I really appreciate how stable MyQ is. Once it's deployed and tuned, it just runs smoothly, handling heavy loads gracefully without causing us to get frantic calls at midnight. The admin console is another aspect I like a lot; it keeps everything—from queues to users and policies—in one place, making it easy to manage and generate genuinely useful reports for finance teams. The card-tap release feature for end-users feels seamless and reduces friction, while the mobile release option is a nice fallback in case someone forgets their card. Pull printing from any device on the network is another feature that removes daily annoyances. I also like that MyQ supports mixed fleets, handling different MFP brands without any issues. The rules engine is flexible enough to set policies without scripting, which significantly reduces paper and toner usage. User provisioning through Active Directory works flawlessly, and the job roaming experience is incredibly smooth. I also appreciate the strong alerts and proactive monitoring, keeping us informed about toner levels and device status before clients notice. Finally, the mobile and BYOD printing options are robust, allowing users to print from personal devices securely. Review collected by and hosted on G2.com. What do you dislike about MyQ? Nothing major, but a few honest gripes: The admin dashboard interface feels dated compared to the modern SaaS tools we use day to day. Functionally it does everything you need, but the look and feel is showing its age - some of the navigation could be cleaner, and a lot of common tasks take more clicks than they should. A UI refresh would go a long way. Initial setup and configuration for large multi-branch deployments is also genuinely time-consuming and requires real technical expertise. If you're rolling it out across dozens of locations with different network setups, AD structures, and device mixes, it's not something a generalist can knock out in an afternoon. Once it's in place it's stable, but the on-ramp is steep, and better setup wizards or templated deployment profiles would help a lot. Reporting customization is the third one. The built-in reports cover the common cases well, but every now and then a client asks for a very specific format - say a particular cost center breakdown or a custom field grouping for compliance - and we end up exporting to Excel and reshaping it manually, or building workarounds. More flexibility in the report builder, including custom templates and scheduling, would save us a lot of back-and-forth. Review collected by and hosted on G2.com. What problems is MyQ solving and how is that benefiting you? MyQ solves unauthorized printing and confidentiality leaks with secure print release, addresses waste from uncollected print jobs, provides cost visibility by department, centralizes fleet monitoring, and offers pull printing for convenience across branches. Review collected by and hosted on G2.com. Show More Response from MyQ Solution of MyQ [Editedit](https://www.g2.com/survey_responses/myq-review-12784546/official_response/edit) We're thrilled to hear that MyQ has been a reliable and stable print management solution for your enterprise. It's great to know that the admin console, card-tap release feature, and support for mixed fleets have been valuable to your operations. We appreciate your feedback on the admin dashboard interface, setup process, and reporting customization, and we will certainly take these points into consideration for future improvements. Thank you for sharing your experience with MyQ! Validated ReviewerSource: Organic ![Juan I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juan I.") JI Juan I. ingeniero de soporte Small-Business (50 or fewer emp.) 7/17/2026 "Flexible for any topology, with a user-friendly interface" 4.5/5 What do you like best about MyQ? that adapts to any topology or requirement a client may have, user-friendly interface for administrators and users, implementer of myq, implementer of myq, Review collected by and hosted on G2.com. What do you dislike about MyQ? Difficulty identifying connection errors, both in embedded configurations and synchronizations with the DA. It shows error codes, but they are not very clear to inform the clients. Review collected by and hosted on G2.com. What problems is MyQ solving and how is that benefiting you? According to the topology the client needs, it can be easily adapted to any environment. Review collected by and hosted on G2.com. Show More Response from Andre Munhoz Pinto of MyQ [Editedit](https://www.g2.com/survey_responses/myq-review-13122782/official_response/edit) Hello Juan, thanks for your review! We're glad to hear MyQ's flexibility and user-friendly interface are helping you adapt the solution to different customer environments. We also appreciate your feedback on error messages and diagnostics, it gives us valuable insight into the implementation experience. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Roger S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roger S.") RS Roger S. Ingeniero de soporte Mid-Market (51-1000 emp.) 7/17/2026 "solid functions, very customizable" 4/5 What do you like best about MyQ? It has very good features and is user-friendly. Review collected by and hosted on G2.com. What do you dislike about MyQ? that uses many ports and specific configurations to enable in security systems and is not specific when showing the failures, it does not say the error is in port number such in the traffic that enters or exits Review collected by and hosted on G2.com. What problems is MyQ solving and how is that benefiting you? Allows complete control of the print fleet, and the information is very clear Review collected by and hosted on G2.com. Show More Response from Andre Munhoz Pinto of MyQ [Editedit](https://www.g2.com/survey_responses/myq-review-13123088/official_response/edit) Hi Roger, thanks for your review! We're glad to hear you're finding MyQ user-friendly and that it's helping you manage your print fleet more effectively. We also appreciate your feedback on troubleshooting and error messages. Comments like yours help us better understand where we can improve. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ![Bogdan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bogdan G.") BG Bogdan G. Office Solutions Consultant Mid-Market (51-1000 emp.) 4/16/2026 "Versatile Printing Solution with Stellar Support" 5/5 What do you like best about MyQ? I like MyQ's multi-brand availability, as it allows us to use devices from different vendors in one configuration, which is great for us as a multi-brand provider. The support site is very friendly, making it easy to get help when needed. I appreciate the effective device monitoring, as it enables using one app for everything. Customization is also a strong point, especially for big customers, offering flexibility to meet specific needs. The licensing model is straightforward and simplifies making offers to customers. Additionally, I found the installation to be straightforward. Review collected by and hosted on G2.com. What do you dislike about MyQ? Failover and load balancing functionality needs improvement for 24/7 system availability. The download section isn't easy to detect what package to download and could be better categorized. Review collected by and hosted on G2.com. What problems is MyQ solving and how is that benefiting you? MyQ provides access control, security, redundancy, and user flexibility. It supports multi-brand devices, offers a user-friendly support site, allows customization for big customers, and features an easy licensing model. Device monitoring is integrated into one app. Review collected by and hosted on G2.com. Show More Response from MyQ Solution of MyQ [Editedit](https://www.g2.com/survey_responses/myq-review-12637706/official_response/edit) Thank you for your positive feedback on MyQ's multi-brand availability, user-friendly support site, and straightforward installation. We understand the importance of failover and load balancing functionality for system availability and are continuously working to improve in this area. Your input on the download section is noted, and we will strive to make it more intuitive for our users. Validated ReviewerIncentivizedSource: Seller invite MP Matteo P. Small-Business (50 or fewer emp.) 4/30/2026 "Simplified Document Management with MyQ" 5/5 What do you like best about MyQ? I like the smart features of MyQ and the ability to manage all the advanced and technical functionalities required by users. The Multibrand integration is fantastic, as it allows use on all multifunction brands available on the market. I greatly appreciate the advanced user management and reporting that allows keeping every business aspect under control. The support is reliable, the offer is more convenient and clear, and MyQ demonstrates in-depth knowledge. The initial setup was simple after obtaining the certification. Review collected by and hosted on G2.com. What do you dislike about MyQ? Currently, I have no negative points to report. Review collected by and hosted on G2.com. What problems is MyQ solving and how is that benefiting you? MyQ simplifies the workflow for printing, scanning, and photocopying, improves security and centralized management. I like it for its smart features and multibrand support. It provides advanced user management and effective business reporting. Review collected by and hosted on G2.com. Show More Response from MyQ Solution of MyQ [Editedit](https://www.g2.com/survey_responses/myq-review-12719568/official_response/edit) Thank you for your review! Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Romeo T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Romeo T.") RT Romeo T. Printer service engineer Small-Business (50 or fewer emp.) 4/16/2026 "Highly Customizable Software for Managing Devices and Users at Scale" 5/5 What do you like best about MyQ? I like the fact that it’s software built on top of other software. It gives me the possibility to customize a lot of features for devices and users, which is very important for big clients where there’s a real need for this level of customization. Review collected by and hosted on G2.com. What do you dislike about MyQ? At the moment, I like all the functions of myQ. The only feature I wish were available is exploded mode. Review collected by and hosted on G2.com. What problems is MyQ solving and how is that benefiting you? It’s easy to set up the devices, and there’s no need to install a large number of printers on the server. It’s also straightforward to create backups and restore them when needed. Managing things like creating user groups is simple as well. Review collected by and hosted on G2.com. Show More Response from MyQ Solution of MyQ [Editedit](https://www.g2.com/survey_responses/myq-review-12639369/official_response/edit) Thank you for sharing your positive experience with MyQ. We appreciate your feedback and are continuously working to enhance our features to better serve your needs. Validated ReviewerIncentivizedSource: Seller invite ![Dragos T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dragos T.") DT Dragos T. technical support engineer Small-Business (50 or fewer emp.) 4/16/2026 "Intuitive, Convenient Printing Management Made Easy" 5/5 What do you like best about MyQ? what i like most about MyQ is how easy and convenient it is to use. The interface is intuitive. Easy to use and helps manage printing effciently Review collected by and hosted on G2.com. What do you dislike about MyQ? Occasionally, there are minor delays, but overall it works well and does what I need. Review collected by and hosted on G2.com. What problems is MyQ solving and how is that benefiting you? MyQ helps solve issues related to print management and document security. It gives better control over printing, and the card readers are easy to configure. Review collected by and hosted on G2.com. Show More Response from MyQ Solution of MyQ [Editedit](https://www.g2.com/survey_responses/myq-review-12642439/official_response/edit) We're glad to hear that you find MyQ easy and convenient to use! Our goal is to provide a user-friendly interface for efficient printing management. Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about MyQ? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about MyQ ](https://www.g2.com/products/myq/discussions/new) ![read o.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "read o.") RO read offtec • Last activity 28 days ago How has MyQ support been for you when issues come up? 1 Upvote 0 [ Join the conversation ](https://www.g2.com/discussions/how-has-myq-support-been-for-you-when-issues-come-up) MM Mohamed Marouf • Last activity about 4 years ago More options in reporting 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/more-options-in-reporting) [ View all Discussions ](https://www.g2.com/products/myq/discuss) ## Pricing Options Pricing provided by MyQ. ### MyQ Smart Free 1 Multifunction Printer ### MyQ X Enterprise Contact Us 1 Embedded Terminal per Multifunction Printer ### MyQ X Ultimate Contact Us 1 Embedded Terminal per Multifunction Printer [ View More Pricing Information ](https://www.g2.com/products/myq/pricing) MyQ Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_69381700acfc5e2d44a967d4df319d62/papercut-mf.png "Product Avatar Image") PaperCut 4.5/5(541) [ Compare Now ](https://www.g2.com/compare/myq-vs-papercut-mf) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e96e420c9c4f0f8fd3af0e63f60dc404/printerlogic.png "Product Avatar Image") PrinterLogic 4.6/5(408) [ Compare Now ](https://www.g2.com/compare/myq-vs-printerlogic) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_32ab2bb36be1fd3da7f401be328fb313/ysoft-safeq.png "Product Avatar Image") YSoft SAFEQ 3.9/5(16) [ Compare Now ](https://www.g2.com/compare/myq-vs-ysoft-safeq) ##### ##### MyQ Features Hardware New Printers Network Queues Logistics Print Jobs Print Billing Cut Waste Edit File Type Color Size [ View More Features ](https://www.g2.com/products/myq/features) ## Top-Rated Alternatives [ ![PaperCut](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PaperCut") PaperCut 4.5/5(541) ](https://www.g2.com/products/papercut-mf/reviews) [ ![PrinterLogic](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PrinterLogic") PrinterLogic 4.6/5(408) ](https://www.g2.com/products/printerlogic/reviews) [ ![Laserfiche](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laserfiche") Laserfiche 4.7/5(1,247) ](https://www.g2.com/products/laserfiche/reviews) [ View All Alternatives ](https://www.g2.com/products/myq/competitors/alternatives) ##### Categories on G2 [Print Fulfillment Services](https://www.g2.com/categories/print-fulfillment-services)[OCR](https://www.g2.com/categories/ocr)[Document Scanning](https://www.g2.com/categories/document-scanning) [Print Fulfillment Services](https://www.g2.com/categories/print-fulfillment-services)[OCR](https://www.g2.com/categories/ocr)[Document Scanning](https://www.g2.com/categories/document-scanning)[Print Management](https://www.g2.com/categories/print-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Is Xcode worth the steep initial setup as a mobile app debugging environment for an iOS development team that needs a complete debugging setup, or does Chrome Mobile DevTools cover enough for most testing scenarios?](https://www.g2.com/discussions/is-xcode-worth-the-steep-initial-setup-as-a-mobile-app-debugging-environment-for-an-ios-development-team-that-needs-a-complete-debugging-setup-or-does-chrome-mobile-devtools-cover-enough-for-most-testing-scenarios)[Starting a podcast and not sure whether Audacity or GarageBand is the better starting point, what do people actually end up sticking with once they get serious about audio quality?](https://www.g2.com/discussions/starting-a-podcast-and-not-sure-whether-audacity-or-garageband-is-the-better-starting-point-what-do-people-actually-end-up-sticking-with-once-they-get-serious-about-audio-quality)[Best open-source or free AI code generation tools for prototyping on a budget](https://www.g2.com/discussions/best-open-source-or-free-ai-code-generation-tools-for-prototyping-on-a-budget) [Best RPA software for small businesses](https://www.g2.com/discussions/what-s-the-best-rpa-software-for-small-businesses)[Which insurance rating platform works best for small independent agencies that need multi-carrier quoting and AMS integration?](https://www.g2.com/discussions/which-insurance-rating-platform-works-best-for-small-independent-agencies-that-need-multi-carrier-quoting-and-ams-integration)[Pros and Cons Details](https://www.g2.com/products/myq/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)